Hyatt Place Dallas Park Central

It was close to the hospital. It was clean.

Cleanliness and location

The property was great it was a modest and safe gated area. They had everything you need for approximately a week stay. The staff was great except for the one who thought it would be a good idea to call our room at 6am.

The location was very convenient to the hiway

Not too far from everything. 30/35 mins from ATT Stadium. Close enough to downtown. Clean and quiet. Rooms very spacious.

Nice location

Gym and pool

The location, the large rooms and the staff.

Very disappointing and uncomfortable stay. Air conditioning in lobby was not working and per staff had been so for past week and would be at least a few days before might be fixed, making it too uncomfortable to even grab the subpar (compared to other Hyatt Places we have stayed at) free breakfast. Only one of two elevators worked. In front of the non working elevator there was piles of trash throughout the day. Staff, while probably nice people, were inattentive and came across as only being there for the paycheck. Room we checked into was not properly cleaned. Instead of our complimentary water waiting for us, we got a leftover half filled cup of soda. And then when a housekeeper was not paying attention and ran into me while waiting for the elevator. Th staff responded to my being very vocally upset by falsely accusing me of calling the housekeeper an offensive name - something that never happened. Have had positive experiences at other Hyatt Places, but not this one. After looking at other reviews, we aren’t the only ones with similar experiences.

My stay at Hyatt Place Park Central Dallas was extremely disappointing. The elevators were a constant issue, the lobby was too hot to comfortably use, the hallways smelled musty, the pool was dirty, and the breakfast was inedible most mornings. This was my worst Hyatt experience, and I won’t return to this property.

Location was perfect if you are a Medical City patient, however the discount they offer for the patients isn't much of a discount. It was the same price if I booked on Expedia. Also, there was only one working elevator and it was on it's last leg. Every time you went up, it would stop at each floor, the door would go to open, then shut real fast and move to the next floor. Of course we were on the top floor... Otherwise we would have just taken the stairs. The staff was friendly and helpful, but I didn't understand why they only gave 2 towels. There were 3 of us, so I had to ask for an extra towel. Just kind of inconvenient. The lobby was hot and humid like maybe the a/c wasn't working. I felt bad for the receptionist. Luckily she had a fan blasting.

From the moment we walked in, the lobby was uncomfortably hot because the air conditioning wasn’t working. The elevators had no A/C either, and to make matters worse, one of them was out of service, leaving only one working elevator for the entire hotel. The property was very noisy.
The next morning, we went down for breakfast, and the lobby was still hot. Unfortunately, the breakfast was just as disappointing. We arrived around 8:00 a.m., and there were only a couple of sausages and two eggs left. No one came out to restock the food, so there was essentially no breakfast available. We ended up leaving and going to IHOP instead.

This was by far the worst Hyatt I’ve ever stayed at. I would not recommend staying here.

Location

Location