Hyatt Place Dallas Park Central

Hotels
•
Hyatt Place
7.8 (984 reviews)
12411 North Central Expressway , Dallas , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Cons:
Construction noise
Limited amenities
Poor food quality

Categories

Cleanliness
7.01
Some reviews highlight issues with cleanliness due to ongoing construction and noise.
Service
7.98
Staff was helpful and kind but some negative experiences reported.
Location
10
Multiple mentions of great access to highways and safety of the area.
Room Quality
8.47
Rooms were generally clean and comfortable, despite some renovations.
Amenities
6.5
Amenities were limited due to construction and guest complaints about breakfast.
Value for Money
8.46
Perceived value seemed low given the undisclosed renovations and noise.
Food and Beverage
6.01
Several complaints about the breakfast options and quality.
Overall Experience
7.99
Mixed experiences dominated due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:29

Property Description

Modern Hotel with Free WiFi and Outdoor Pool

Luxurious Room Amenities
Guests can enjoy a 42-inch flat panel TV and a separate seating area with a sofa bed in each room at Hyatt Place Dallas Park Central, perfect for relaxation and entertainment.

Fitness and Business Facilities
Stay active at the on-site fitness centre or catch up on work at the business centre with internet access, catering to all your needs during your stay.

Delicious Dining Options
Indulge in The Gallery Menu, Fresh 24/7, offering a variety of flatbread sandwiches and other lunch and dinner options, ensuring a delightful culinary experience.

Experience comfort and convenience at Hyatt Place Dallas Park Central - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 984 reviews
Cleanliness: 7.01
Service: 7.98
Location: 10
Room Quality: 8.47
Amenities: 6.5
Value for Money: 8.46
Food and Beverage: 6.01
Overall Experience: 7.99
E
Explore02869871348 • Business • San Francisco, California
6
It could be worse. Location is great. Everything else is just average
Pros:

Location is amazing for my business needs. I have stayed here multiple times over the past 5 years. The same core issues remain. The elevators are in need of repair. 6 floors with one elevator functioning is not something busy guests want to face after a long day. The non-functioning AC on the main level and community/shared space is unacceptable for Texas climate.

2026-06-05 • via Tripadvisor
O
Olga • couple • us
2
2026-06-04 • via Nuitee
C
Cassycel • family_with_children • us
7
Pros:

I love the beds, they were comfortable. The rooms were nice and clean.

Cons:

I didn't realize that the hotel was pet friendly. I didn't like the fact that I had to fix my breakfast and eat in an area with dogs. I am allergic to dog dandruff, etc...I didn't like the fact that there was two elevators and only one was working. The first floor was hot, no air conditioner during breakfast and cheack-in. It was extremely hot in the lobby area.

2026-06-04 • via Nuitee
D
Devonta • couple • us
4
The overall stay was okay
Pros:

The rooms are nice in size , and clean

Cons:

The main lobby was hot and muggy with no AC and only one Elevator worked . Elevator takes a very long time to come to the floor needed and ended up taking the stairs the whole stay

2026-06-03 • via Nuitee
E
Elsie • solo_traveller • us
7
They were having air conditioning problem, lobby was always very hot. The elevator was broken
Pros:

GREAT STAFF

Cons:

TH

2026-06-03 • via Nuitee
D
dandyy1596 • Business • Lahore, Punjab Province
2
Dirty room, stain on walls, debris on floor, sick kids, zero accountability from Hyatt. Avoid at all costs. Terrible !!!
Pros:

Health Hazard — Unsanitary Room Caused Allergic Reactions in My Children

2026-06-02 • via Tripadvisor
C
Carmen • solo_traveller • us
4
Would not stay again
Pros:

Staff was very friendly. Room was clean.

Cons:

Only 1 of the 2 elevators worked, and the elevator buttons did not work on the 3rd floor at all, so you had to call down to the front desk to have them send up the elevator. Another guest told us they stayed there a year before and the elevator was down at that time, so it has been out of service for at least a year. The AC did not work in the lobby, it was very hot and really uncomfortable when downstairs. The pool was closed. We stayed the last weekend of May so we thought it would be open. The room itself was okay. The bathroom has a weird set up and the toilet & shower area was small.

2026-06-02 • via Nuitee
A
Aracely • solo_traveller • us
10
2026-06-02 • via Nuitee
S
Sherbanu • solo_traveller • tz
10
2026-06-02 • via Nuitee
B
Blake • solo_traveller • us
2
2026-06-02 • via Nuitee
J
jaimecJ4726ZL • NONE
4
Below average
Pros:

Rude front desk staff. Starting with the manager onsite. Pool not open during our stay due to maintenance but manager stated that the pool has been closed since January and that he does have to discuss any more details with me. AC in the lobby not working. Elevator getting stuck at times. Housekeeping deserves 5 star.

2026-06-01 • via Tripadvisor
D
DKhyra • couple • us
9
Lovely. Would definitely come back
Pros:

The beds are super soft. The staff was nice and the location was good. Breakfast was even decent.

Cons:

Minor maintenance(chipped door, old door stopper, water/ice maker needed to cover the pipe

2026-06-01 • via Nuitee
S
Sabrina • couple • us
1
Scammed.
Pros:

Nothing

Cons:

Lobby had no air. Running fans. Wouldn’t allow me to check in because stayed no rooms. Booking.com listed several available rooms. Would not refund my money either! Awaiting help from booking.com as management refuses to communicate and/or refund my money. Front desk stated refunds are not offered to the third party customers

2026-06-01 • via Nuitee
J
Jessica • family_with_children • us
5
2026-05-31 • via Nuitee
S
Salman • couple • pk
1
Dirty room caused my children allergic reactions — Hyatt refused to take responsibility.
Pros:

Not a single thing apart from location and that’s it

Cons:

Room was filthy upon check-in and never cleaned despite formal complaint. Stained bedding, food debris on floors, hair on surfaces, dirty walls. My two young daughters developed skin rashes and allergic reactions from the unclean bedding. Pool was advertised as available but closed upon arrival with zero prior disclosure. Front desk refused to clean the room same evening, promised morning service that never happened. Complained to GM and Hyatt Corporate — both refused refund without reviewing photo evidence. Worst hotel experience with a major brand.

2026-05-31 • via Nuitee
J
Jessica • family_with_children • us
5
2026-05-31 • via Nuitee
E
estevan • solo_traveller • us
4
2026-05-30 • via Nuitee
P
Panda • solo_traveller • us
7
2026-05-30 • via Nuitee
W
Whitney • family_with_children • us
5
2026-05-29 • via Nuitee
A
Asusena • family_with_children • us
10
2026-05-29 • via Nuitee