Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (11040 reviews)
Damrak 1 - 5 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 32.50 per day.

Location

Guest Reviews

8.6
Based on 11040 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
H
Hafez • family_with_children • nl
6
2026-03-22 • via Nuitee
G
Gloria • couple • gb
7
Good place
Pros:

Very close to central station

Cons:

Staff could be more helpful. TV / cable service did not work and I had to use my own mobile phone data to watch entertainment.

2026-03-21 • via Nuitee
H
Hale • extended_group • tr
9
Aile için kolay ulaşım,temiz,kahvaltısı güçlü bir konaklama
Pros:

Konumu çok iyi,tüm turistik noktalara yürüyerek ulaşım mümkün.sehrin tam göbeğinde.kahvalti şahane ve temiz bir otel

Cons:

Odamizin şekli oldukça değişikti,3 yaşında bir çocukla merdivenli bir odada kalmak istemezdim(oldukça dik)ancak ekip son derece güleryüzlü

2026-03-21 • via Nuitee
I
ipek • family_with_children • tr
8
Pros:

Çalışanlar çok kibar ve çok ilgili

2026-03-21 • via Nuitee
C
Cobie • couple • nl
9
We hebben intens genoten.
Pros:

Het ontbijt was heerlijk. We waren er op tijd gelukkig - na ons stond een lange rij mensrn te wachten ....

2026-03-21 • via Nuitee
Özdemir • family_with_children • tr
8
2026-03-21 • via Nuitee
G
George • family_with_children • gb
9
2026-03-20 • via Nuitee
K
Kadri • couple • ee
10
2026-03-20 • via Nuitee
T
Tuğba • family_with_children • tr
9
2026-03-20 • via Nuitee
D
Diana • family_with_children • gb
9
2026-03-20 • via Nuitee
M
Michelle • family_with_children • gb
10
Enjoyable stay in a very comfortable hotel that is very well located.
Pros:

The location was fantastic, just across the road from Amsterdam Centraal station (where you arrive in the Eurostar). The room was very comfortable for the three of us. The location was so central, you might think that it would be noisy but it wasn't. The gym is fairly well equipped, and nice and spacious but busy in the morning.

Cons:

There was nothing I didn't like about this hotel. Finding my way to and from the gym in the morning was a bit tricky! But that's more to do with my lack of direction, than the hotel.

2026-03-20 • via Nuitee
N
Nicoletta • family_with_children • fr
10
Emplacement idéal pour un weekend en famille
Pros:

Emplacement, propreté

Cons:

Rien

2026-03-19 • via Nuitee
ümit • solo_traveller • tr
10
Harika, tavsiye ederim. Fiyatini hakediyor.
Pros:

Konumu cok iyi idi. Çalışanlar cok yardimsever idi, odalarinin manzarasi guzeldi. 2. Gun odamizi degistirdiler, esyalarimizi bile yeni odamiza tasiyivermislerdi.

Cons:

Bir gece mcdonalds uzerindeki odada konakladim. Gece boyunca ses geldi. Uyuyamadim. Ayrica o odada file vardi. Hos degildi.

2026-03-19 • via Nuitee
L
Langhit • couple • gb
1
Bed Bugs Everywhere
Pros:

The location is good and the hotel itself looks nice on first impression. The staff at reception were polite when I raised the issue and check-in was straightforward.

Cons:

Unfortunately my stay was significantly affected by insect bites during the night. I had a very uncomfortable experience in Room 150, woke up with multiple bites and got almost no sleep. I raised this with the hotel at checkout and followed up afterwards, but the response has been disappointing. For the price and standard expected, this was not acceptable and really took away from the overall experience. Would not recommend a stay here.

2026-03-19 • via Nuitee
G
Gozdegaz • family_with_children • tr
6
Konumu ve manzarası çok iyiydi.
Pros:

Konumunu ve odamızın manzarasını çok sevdik.

Cons:

Günlük oda temizliği yeterli değildi. Çocukların yatağı ortası çöken bir süngerdi.

2026-03-19 • via Nuitee
M
Megan • couple • gb
10
Pros:

The location.
Staff were lovely.
Able to leave cases securely through the day after check out.

2026-03-19 • via Nuitee
S
Sy • solo_traveller • il
10
2026-03-19 • via Nuitee
V
Valentin • solo_traveller • de
10
2026-03-19 • via Nuitee
F
Freya • couple • gb
10
2026-03-19 • via Nuitee
D
Duman • family_with_children • tr
10
Herkese konum samimiyet ve hijyen olarak önerebileceğim bir otel.
Pros:

Konumu harikaydı trenden inince direk merkezde karşımızda idi.personel çok güler yüzlü ve içten idi .Amsterdam’da diğer otellere kıyasla odamız çok genişti odamızın meydana bakması da bütün gece ışıl ışıl binaları izlemek bize hatıra kaldı .

Cons:

Memnun kalmadığımız bir durum olmadı

2026-03-19 • via Nuitee