Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (10682 reviews)
Damrak 1 - 5 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 32.50 per day.

Location

Guest Reviews

8.6
Based on 10682 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
B
Bobirjon • solo_traveller • uz
10
2026-02-14 • via Nuitee
K
Katrin • solo_traveller • at
8
Schönes Stadthotel
Pros:

Nettes kleines Gym und cooler Pool. Das Zimmer war ruhig und angenehm. Frühstück war ganz gut.

Cons:

Ich fands generell irgendwie unpersönlich und man sieht am Allgemeinzustand dass es nichtmehr ganz neu ist. Aber eigentlich gabs nichts wirklich handfestes zu kritisieren. Ich hab nur einfach schon schönere (Hauptstadt)Hotels um den Preis gesehen.

2026-02-14 • via Nuitee
O
Olli • extended_group • fi
9
2026-02-14 • via Nuitee
P
PINAR • family_with_children • tr
10
2026-02-14 • via Nuitee
K
Kevin • solo_traveller • gb
10
What a place to stay. If you want a fantastic break with easy access to everything this is the place to stay.
Pros:

Easily accessible to Central Station. Hotel is right in the centre of everything.

Cons:

There is nothing I could find to dislike this hotel. Hotel staff were brilliant and respectful.

2026-02-14 • via Nuitee
F
Federica • couple • it
7
Pros:

L’ottima posizione

Cons:

Le pulizie della stanza sono state pessime. Appena arrivati abbiamo trovato tutto molto sporco. Le lenzuola del letto erano sporche, tanto che sul cuscino era presente una macchia di rossetto, chiaramente lasciata da un bacio.
Questo dimostra che, al cambio cliente, la stanza non è stata pulita adeguatamente. Nonostante l’accaduto, non mi è stato offerto alcun gesto di scuse.
Di solito, negli alberghi importanti, per rimediare a un disservizio vengono offerti una colazione, una cena o comunque un servizio non previsto nel soggiorno. A me, invece, è stato fatto pagare tutto regolarmente, senza alcuna attenzione nei confronti del disagio subito.

2026-02-14 • via Nuitee
Z
Ziad • couple • lb
10
One of the best hotels in the center of Amsterdam
Pros:

Location and staff friendliness and cleanliness

Cons:

To tell the truth, I have no bad comments about this lovely hotel !

2026-02-14 • via Nuitee
R
reuven • couple • il
10
2026-02-14 • via Nuitee
A
Aaron • couple • gb
10
Had the best 2 night stay, room was lovely and the breakfast.. would come again
Pros:

Everything, clean, tidy, comfortable and so close to everything you need

Cons:

Great decor

2026-02-14 • via Nuitee
G
Gian maria • family_with_children • it
5
Pros:

Posizione

Cons:

Pagare 2.5k per 6 notti dato camera con soppalco.senza finestre su vista muro.
Claustrofobica e scomoda.
Inoltre dopo aver pagato 25 euro a notte per il cane non si sono degnati nemmeno di mettere una ciottoli per l.acqua.sconsihliato

2026-02-14 • via Nuitee
M
Michael • couple • de
10
Pros:

Sehr nettes Personal u. a. am Empfang

2026-02-13 • via Nuitee
F
Franky • couple • be
9
Aanrader!
Pros:

Tophotel met toplocatie. Verkeerde kamer gekregen maar binnen de 5 minuten opgelost.

Cons:

Extreem hoge prijzen voor drankjes aan de receptie. Vasttapijt op de vloer in de kamers.

2026-02-13 • via Nuitee
M
Mohammed • family_with_children • sa
10
2026-02-13 • via Nuitee
C
Cüneyt • couple • tr
10
Cons:

Yan oda ile bizim duvar sadece ince bir plaka ile kapanmış ses çok geliyordu ve bir tane daha geçiş kapısı gibi bir kapı vardı o rahatsız etti

2026-02-13 • via Nuitee
G
Graniewitz • family_with_children • il
10
Pros:

Great hotel, wonderful staff

2026-02-13 • via Nuitee
A
Aria • extended_group • gb
10
2026-02-13 • via Nuitee
J
Jamie • couple • gb
8
2026-02-13 • via Nuitee
D
Dmitriy • solo_traveller • ae
2
2026-02-13 • via Nuitee
M
M. Usman Zafar • couple • pk
4
Very Disappointing. Very bad
Pros:

Location is good.
Breakfast is very good.
Staff at reception like a syrian guys and Staff at Breakfast is very good.

Cons:

Room Was very Uncomfortable. The heating system is Extremely poor. I could not sleep in uncomfortable environment.the Bed was not comfortable.
very Bad and very much disappointing stay.
I will not stay in Park Plaza in my up coming visit to Amsterdam.
Even i will recommend to my colleagues.

2026-02-13 • via Nuitee
T
Todd • solo_traveller • us
7
Good location. Average to below average value.
Pros:

Clean

Cons:

Tiny room for the $

2026-02-13 • via Nuitee