Kumi Hotel

Hotels
Sula IA
8 (2 reviews)
Soroti-Mbale Road, Kumi, Eastern Region , Kumi , UG

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Picnic area
Library
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly maids
Helpful staff
Cons:
Poor plumbing
Manager's performance was lacking
Charge for WiFi

Categories

Cleanliness
6.58
Plumbing issues and lack of hot water detracted from cleanliness.
Service
8.05
Friendly maids were helpful, but overall staff performance was poor, especially management.
Location
8.59
Standard quality for this hotel tier.
Room Quality
6.54
Issues with hot water and room quality.
Amenities
8.57
Says WiFi is available but only in a few rooms.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall experience was disappointing, would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:31

Property Description

Stunning Views and Modern Amenities
Enjoy breathtaking views from the terrace and garden at Kumi Hotel and take advantage of complimentary Wi-Fi during your stay.

Delicious Dining and Relaxing Lounging
Indulge in tasty meals at the on-site restaurant and unwind with a drink at the bar/lounge after a long day of exploring.

Convenience and Comfort
Experience convenience with a business center, concierge services, and 24-hour front desk. Relax in individually furnished guestrooms with kitchenettes and private balconies.

Make reservations at Kumi Hotel now to experience a perfect blend of comfort and luxury during your stay in Kumi.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 6.58
Service: 8.05
Location: 8.59
Room Quality: 6.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
Jennifer
2
Pros:

Says WiFi but only a few rooms have it and they try to charge extra for the same size room that has WiFi. Plumbing is a huge issue, first room no hot water and when finally moved to another room hot water didn't make it to the shower. Slow if any response at blackouts. Maids very friendly and helpful - the rest of the staff useless, especially the manager. I would not recommend during the dry season! I won't go back there either

2025-08-11 via Nuitee
K
Kevin
8
Kumi
Pros:

Kumi is in a poorer part of Uganda and the hotel reflects that. It tries hard and was much improved from my last visit. Hot water consistently and lovely staff.

2025-02-26 via Nuitee