Crossroads Hotel Blantyre

Hotels
•
Independent
8.6 (23 reviews)
Crossroads Mall, Glyn Jones Road, Blantyre , Blantyre , MW
265-889-565444

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Nice breakfast buffet
Helpful professional staff
Clean and comfy

Categories

Cleanliness
8.58
Positive sentiment noted in the review.
Service
8.85
Helpful professional staff, adds to the positive experience.
Location
8.59
Convenient location with lots of food choices in attached mall.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.58
Nice breakfast buffet with lots of choices.
Overall Experience
8.65
Overall experience reflects a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 14:21

Property Description

Luxurious Spa Services
Indulge in rejuvenating massages and facials at the full-service spa, ensuring ultimate relaxation during your stay.

Culinary Delights
Treat yourself to a culinary adventure at The Copper Pot, offering a fusion of local and international cuisine. Don't miss the complimentary buffet breakfast served daily or the option for 24-hour room service.

Convenience at Your Fingertips
Enjoy a seamless stay with amenities like complimentary wireless internet, a 24-hour business center, and a roundtrip airport shuttle. The hotel's prime location near Mandala House makes it an ideal choice for both leisure and business travelers.

Book your stay at Crossroads Hotel Blantyre now for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Free in-room WiFi has a 1-device limit.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLZ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 23 reviews
Cleanliness: 8.58
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.58
Overall Experience: 8.65
R
Robert
10
Pros:

Nice breakfast buffet, helpful professional staff, clean, comfy, convenient , lots of food choices in attached mall

2025-10-06 • via Nuitee
I
Ian
8
Pros:

It was comfortable and I would revisit

2025-07-01 • via Nuitee
D
Danjuma
10
Great visit
Pros:

Great customer service..

2025-06-30 • via Nuitee
D
Debra • partner
10
Pros:

The staff were very pleasant and very accommodating. Went out of their way to make us feel special. The rooms were very spacious and a great breakfast.

2025-04-22 • via Nuitee
T
Teddy
10
Great staff and nice accomodations
Pros:

Wonderful staff, beautiful and modern hotel with lots of amenities. This is my second time staying there and will not be my last.

2025-03-19 • via Nuitee
P
Paul
10
LOVE LOVE LOVE THIS PLACE
Pros:

My wife and I have stayed here twice, both times for a week. We HIGHLY recommend Crossroads Hotel. The beds are extra comfy, the rooms are larger than regular hotels, the Copper Pot Restaurant is awesome, and the staff are simply the best you can find! Our only gripe would be the WiFi which most of the time was not very strong.

2025-02-11 • via Nuitee
B
Barrington • friends
8
Pros:

The staff were very responsive.
The water pressure was low at times.

2024-11-13 • via Nuitee
T
Tikhala
2
Pros:

The food was bad, way below standard. They don’t have irons in the room. I order ginger tea and was told the one who keeps the key to the store only come at around 11 in the morning. The room are nice

2024-11-08 • via Nuitee
M
Marcus
8
Pros:

Overall, an ok stay. The air conditioning was weak and unreliable.

2024-10-30 • via Nuitee
R
Rhoderick
8
Pros:

Friendly and competent staff, quiet mall, a lot of dining options around and no alcohol anywhere in the Hotel.

2024-09-29 • via Nuitee
J
Junior Van Wyk
4
Max 3 Star - not impressed
Pros:

No pork, no alcohol beverages, breakfast very small variation, dinner Indian cuisine only.

2024-06-12 • via Nuitee
Y
Yusuf
8
Pros:

Excellent hotel. Large comfortable rooms. Good price. Good staff.

Only disadvantage is shower was only releasing a bit of water.

2024-05-14 • via Nuitee
S
Sergio • family
10
Pros:

My son and I stayed in Blantyre for a week.
This hotel met my expectations.
I will definitely book again on another trip and highly recommend them.

2024-04-13 • via Nuitee
R
Robert • partner
10
Pros:

Delicious breakfast with many choices
Spa
Spacious rooms with very nice bathtub and shower
Super friendly and helpful staff

2024-04-05 • via Nuitee
J
Jeremy
4
Pros:

Not worth the money. Big, clean rooms, but that’s about it. Awful food, no alcohol served, no swimming pool or outdoor seating area. Very claustrophobic feel overall.

2024-03-05 • via Nuitee
M
Morten
4
Stay away
Pros:

Smelly room, old coffee, leaking water boiler, noisy AC, need to enter and leave the hotel via the garage i the morning.

2023-07-05 • via Nuitee
C
Chandanie • friends
8
Pros:

Location

2023-03-16 • via Nuitee
R
Robert
10
Pros:

The manicure and massages from the spa were so professional and enjoyable.

Restaurant view lovely, food yummy, service excellent.

2023-02-20 • via Nuitee
J
Jonathan • friends
10
Pros:

The staff and facilities were amazing! I had no idea when I booked this hotel that it would be the level of class that it was! For the price, it is the best option in Blantyre.

2022-10-09 • via Nuitee
D
Don • friends
10
Pros:

I left an important folder at the Crossroads and the staff went above and beyond to ship the folder to Lilongwe. That kind of help is above and beyond what one normally receives. I will definitely stay at the Crossroads the next time I m in Blantyre.

2022-05-06 • via Nuitee