Holiday Inn Auckland Airport by IHG

Hotels
•
IHG
8.6 (218 reviews)
2 Ascot Road, Auckland, 2022 , Auckland , NZ
64-9-275 10 59

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Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near airport
Good amenities
Cons:
Cleanliness issues
Tired-looking rooms
High food prices

Categories

Cleanliness
7.93
Presence of cleanliness issues mentioned, such as stained sheets and bad smells from the carpet.
Service
9.4
Numerous positive mentions of staff being friendly and accommodating.
Location
9.44
Conveniently located near the airport, making it favorable for travelers.
Room Quality
7.89
Room quality varied; some mention tired-looking rooms and air conditioning issues.
Amenities
8.92
Good amenities like a gym and pool, though some areas like food options could improve.
Value for Money
8.38
Generally good value, but concerns over food pricing and certain room issues.
Food and Beverage
7.93
Mixed reviews on food quality and vegetarian options; mentioned high prices.
Overall Experience
8.9
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:01

Property Description

Recreational Amenities
Indulge in the outdoor pool and fitness center during your stay at Holiday Inn Auckland Airport.
Dining and Drinks
Savor a delicious meal at Vapor Restaurant or enjoy a drink at the bar/lounge. 24-hour room service is also available for your convenience.
Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and babysitting options. Make use of the 24-hour business center and event facilities for any work needs.
Book your stay at Holiday Inn Auckland Airport now to experience luxury and convenience near Butterfly Creek and other attractions in Auckland!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 218 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
W
Wendy • partner
8
Pros:

Clean, comfortable and friendly staff. Pleasant stay

2025-10-12 • via Nuitee
P
Paul
8
Pros:

Overnight before flight accommodations worked well.

2025-10-12 • via Nuitee
C
Charles • partner
10
Pros:

Great place to stay

2025-10-11 • via Nuitee
S
Sandra • partner
10
Pros:

The room was nice & spacious & comfortable & staff amazing thanks

2025-10-11 • via Nuitee
P
Philip
8
Pros:

Just used the room to sleep. Worked out fine.

2025-10-10 • via Nuitee
H
Hansa
10
Pros:

Everything was just fine for a short stay.

2025-10-08 • via Nuitee
H
Herita • family
6
Pros:

The food was not hot, shower went cold. Choice for food limited for price.

2025-10-08 • via Nuitee
D
douglas
4
Pros:

The property felt old.

2025-10-08 • via Nuitee
P
Peter • partner
8
Pros:

Rooms were nice and clean, staff were friendly and helpful. Close to the airport.

2025-10-07 • via Nuitee
S
Simon
10
Pros:

Nice rooms. Easy checkin reception was open late. Great buffet breakfast. Handy to airport with the yellow bus. Will be back for sure.

2025-10-06 • via Nuitee
D
Dale • partner
8
Pros:

Room was clean and nice.

2025-10-04 • via Nuitee
N
Nasili
8
Pros:

dinner could be better

2025-10-04 • via Nuitee
A
Amy • family
8
Pros:

The 24 hour reception was really good, clean rooms but noisy with people walking past during the night

2025-09-30 • via Nuitee
G
Graeme
10
Pros:

Clean room, easy check in and out.

2025-09-30 • via Nuitee
J
Jonathan • family
10
Pros:

.

2025-09-29 • via Nuitee
W
Wendy • family
10
Pros:

Overnight stay. It’s clean and tidy. Very quiet and all staff we interacted with were very obliging and friendly. They even still supply bathroom items you’ve forgotten - toothbrush, razor etc. the yellow bus to airport every 25 min. Great

2025-09-29 • via Nuitee
M
Michelle
10
Pros:

Great stay

2025-09-29 • via Nuitee
K
Karen • partner
8
Pros:

The room was great and staff friendly and helpful. The carpets in the corridors have seen better days unfortunately but that didn’t affect our stay.

2025-09-27 • via Nuitee
A
Andrew • family
6
Pros:

Staff were great however safe in room did not work and a request to fix was not followed up. Rubbish bin in carpark was left overflowing for several days. Milk in fridge was off. Food ridiculous prices for example $38 for a hamburger.

2025-09-27 • via Nuitee
S
Stuart
10
Pros:

Holiday in is always a great stopover point. It is convenient, friendly and comfortable.

2025-09-26 • via Nuitee