Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Indifferent service from some staff
Minor issues with bathroom cleanliness
Coffee quality was poor

Categories

Cleanliness
9.55
The hotel rooms are clean and spacious enough with timely housekeeping.
Service
9.52
Generally friendly staff, though some guests found staff indifferent.
Location
10
Fantastic location within walking distance to restaurants, sights, and ferry terminals.
Room Quality
9.51
Rooms are large, comfy with great views, though minor issues like smells were reported.
Amenities
9.04
Basic amenities provided; some suggestions for improvement, but overall satisfactory.
Value for Money
9.5
Higher prices in an excellent location; value deemed worth it by most guests.
Food and Beverage
8.55
Breakfast offerings were decent, but coffee quality was criticized by some guests.
Overall Experience
9.55
Overall a highly positive experience, with a few minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Iconic Location

M Social, located on Quay Street, offers prime accommodation in the heart of vibrant Auckland. Just steps away from Waiheke Island Ferry Terminal and the New Zealand Maritime Museum, our hotel provides the perfect base to explore the city.

Modern Rooms with Stunning Views

Each of our 190 rooms offers a picturesque view of Princes Wharf, along with modern amenities such as satellite TV, air conditioning, and en suite bathrooms. Comfort and style are guaranteed during your stay with us.

Dining and Fitness Options

Indulge in culinary delights at our onsite Beast and Butterflies restaurant, or unwind with a drink at the bar. Stay active at our 24-hour fitness centre, or take advantage of our business facilities for any work needs.

Experience the best of Auckland at M Social - book your stay with us today!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

9.4
Based on 5154 reviews
Cleanliness: 9.55
Service: 9.52
Location: 10
Room Quality: 9.51
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 8.55
Overall Experience: 9.55
K
Kim • couple • nz
8
Perfect get-away weekend.
Pros:

Location, room and view A-one

2026-09-20 • via Nuitee
K
Kerri • extended_group • au
10
Really enjoyed our stay and will definitely be back.
Pros:

Great location, very comfortable bed, very clean, helpful friendly staff.

Cons:

Parking a bit pricey

2026-09-19 • via Nuitee
W
Walter • couple • au
8
We had great time at an excellent location.
Pros:

The location of this hotel is excellent. Its close to the wharf, great coffee (e.g. Sargent Cafe) shops and a food hall is just around the corner. The room was a good size and the bed was very comfortable. Its also has pretty good gym with dumbbells up to 30kg and a cable machine, spin bike and treadmills.

Cons:

The air conditioning was noisey and we would turn it off at night so that it wouldn't keep us awake.

2026-09-19 • via Nuitee
C
Christine • couple • nz
10
2026-09-18 • via Nuitee
J
Jodi • couple • nz
10
2026-09-18 • via Nuitee
A
Amanda • solo_traveller • nz
10
2026-09-18 • via Nuitee
F
Fineisaloi • solo_traveller • us
10
I really enjoyed how it was walking distance to everything I needed
Pros:

The gym and laundry mat

Cons:

Nothing everything was good

2026-09-17 • via Nuitee
K
Krystal • family_with_children • nz
9
2026-09-17 • via Nuitee
M
Max • solo_traveller • nz
10
2026-09-16 • via Nuitee
D
David • solo_traveller • au
10
2026-09-16 • via Nuitee
L
Leisa Henwood • couple • nz
9
Fantastic, great place to stay
Pros:

Rooms are fantastic, and the location is fantastic
Nice having a bar on the premises also

2026-09-16 • via Nuitee
L
Lynne • solo_traveller • nz
10
Great location. Easy access to waterfront and city transport.
Pros:

Found the staff friendly and helpful.
Loved the nautical touch in my room and the view over harbour to Harbour Bridge a bonus! Ever-changing.
A Very clean modern hotel. Excellent buffet breakfast plenty of choice in very pleasant dining area.

Cons:

Lift UP button took a while of pressing to work.
Found aircon rather dry, which affected me after long haul flight. Would have liked to open a window!!!

2026-09-16 • via Nuitee
L
Leanne • extended_group • nz
10
Perfect location, friendly helpful staff and clean and comfy. Harri made our day
Pros:

Best location, lovely friendly helpful staff, clean and comfy

Cons:

Nothing

2026-09-16 • via Nuitee
N
Nicole • solo_traveller • nz
10
Pros:

Great view of harbour

2026-09-15 • via Nuitee
I
Inga • couple • de
10
Pros:

Gute Lage am Hafen, schöne Aussicht vom Hotelzimmer, leckeres Frühstück und alles sehr sauber. Wir haben wie auf Wolken geschlafen. Klare Empfehlung und daher jederzeit wieder.

Cons:

Die Ablagefläche für die Kleidung war etwas übersichtlich aber das ist Jammern auf hohem Niveau!

2026-09-15 • via Nuitee
G
Glenn • couple • us
10
M Social is excellent value for money spent!
Pros:

The staff are excellent in giving good customer service. Adam at the front desk was exceptional. The room size was great. The bed was so comfortable.

Cons:

Nothing. All good!

2026-09-15 • via Nuitee
V
Vanessa • extended_group • nz
8
2026-09-15 • via Nuitee
G
Graham • couple • au
9
2026-09-14 • via Nuitee
J
Jan • couple • ch
10
Pros:

Very friendly, awesome breakfast (à la carte items)

2026-09-14 • via Nuitee
A
April • couple • au
10
2026-09-14 • via Nuitee