Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Indifferent service from some staff
Minor issues with bathroom cleanliness
Coffee quality was poor

Categories

Cleanliness
9.55
The hotel rooms are clean and spacious enough with timely housekeeping.
Service
9.52
Generally friendly staff, though some guests found staff indifferent.
Location
10
Fantastic location within walking distance to restaurants, sights, and ferry terminals.
Room Quality
9.51
Rooms are large, comfy with great views, though minor issues like smells were reported.
Amenities
9.04
Basic amenities provided; some suggestions for improvement, but overall satisfactory.
Value for Money
9.5
Higher prices in an excellent location; value deemed worth it by most guests.
Food and Beverage
8.55
Breakfast offerings were decent, but coffee quality was criticized by some guests.
Overall Experience
9.55
Overall a highly positive experience, with a few minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Iconic Location

M Social, located on Quay Street, offers prime accommodation in the heart of vibrant Auckland. Just steps away from Waiheke Island Ferry Terminal and the New Zealand Maritime Museum, our hotel provides the perfect base to explore the city.

Modern Rooms with Stunning Views

Each of our 190 rooms offers a picturesque view of Princes Wharf, along with modern amenities such as satellite TV, air conditioning, and en suite bathrooms. Comfort and style are guaranteed during your stay with us.

Dining and Fitness Options

Indulge in culinary delights at our onsite Beast and Butterflies restaurant, or unwind with a drink at the bar. Stay active at our 24-hour fitness centre, or take advantage of our business facilities for any work needs.

Experience the best of Auckland at M Social - book your stay with us today!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 45 per day.

Location

Guest Reviews

9.4
Based on 4815 reviews
Cleanliness: 9.55
Service: 9.52
Location: 10
Room Quality: 9.51
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 8.55
Overall Experience: 9.55
C
Caryn • solo_traveller • us
10
Pros:

The staff was very helpful!
The breakfast was delicious and the delivery to my room was efficient and right on time!

Cons:

Everything was great!
No complaints at all😆

2026-04-10 • via Nuitee
M
Morihiro • couple • jp
8
Good location for sightseeing
Pros:

Location

Cons:

Too much modern design in a room.
I do not like it.
Too many switches at many places,
Should be centralized,

2026-04-10 • via Nuitee
• extended_group • nz
9
2026-04-09 • via Nuitee
M
Mark-John • family_with_children • nz
9
2026-04-08 • via Nuitee
M
Mark • solo_traveller • au
9
2026-04-08 • via Nuitee
B
Blohm • family_with_children • au
9
Funky place, comfy beds.
Pros:

Toiletries, location, staff, funky vibe.

Cons:

We were disturbed by the work happening in front of the property

2026-04-08 • via Nuitee
C
Catherine • couple • us
9
Great easy stay for one night
Pros:

Location

2026-04-08 • via Nuitee
D
Deborah • couple • au
10
Overall, we loved our stay and would definitely choose to stay here again.
Pros:

We had a fantastic stay at M Social in Auckland, booking the Social King View Loaded room—and it was absolutely worth it. As a big coffee lover, the
"Loaded" option was a real highlight, with free-flowing barista coffee available all day. Such a great touch!

The view from our room on the 11th floor was amazing, overlooking the harbour and creating the perfect backdrop for our stay. The room itself was modern, comfortable, and had everything we needed.
The location couldn't have been better-right on Quay
Street in downtown
Auckland, sitting on the harbour and just steps away from so many great cafes and restaurants.
Everything was so convenient and easy to explore.

2026-04-08 • via Nuitee
M
Morihiro • couple • jp
8
Location is the best but others are average.
Pros:

Location

Cons:

So many switches at all walls.
Air conditioners switch us very inconvenient location. I have never seen a switch at such inconvenient location in a room. I do not like internal decoration. It is too modern.

2026-04-08 • via Nuitee
D
Daniel • couple • gb
10
Great location and price. Super friendly staff - would highly recommend.
Pros:

Great location, felt clean and modern with super friendly staff. It was a great start to our vacation. It was opposite the harbour which was fantastic for taking the boat tours.

Cons:

Nothing - we found our stay here perfect!

2026-04-08 • via Nuitee
P
Peter • couple • au
10
Very comfortable stay
Pros:

Location was very handy to downtown and the ferry terminal. The beds were SUPER comfortable. The room was clean and staff friendly and helpful.

Cons:

Limited hanging space, no microwave, bowls, plates ..

2026-04-08 • via Nuitee
• couple • us
9
2026-04-08 • via Nuitee
C
claire • solo_traveller • gb
10
Relaxing, convenient for restaurants and shops, a good base with oodles of style
Pros:

Very stylish. Plenty of space. Staff very friendly and helpful. On site valet parking. Great location on the water front. Loved it.

Cons:

More dairy free / vegan options at breakfast.

2026-04-07 • via Nuitee
P
Pam • couple • au
10
2026-04-06 • via Nuitee
I
Imran • extended_group • us
9
Excellent stay due to exceptional staff especially Faw
Pros:

Location, staff, amenities

Cons:

Paid parking

2026-04-06 • via Nuitee
S
Stefan • family_with_children • gb
10
2026-04-06 • via Nuitee
T
Thierry • couple • nc
9
2026-04-06 • via Nuitee
O
Oliver • couple • nz
9
2026-04-06 • via Nuitee
N
Nika • family_with_children • au
9
2026-04-06 • via Nuitee
P
Per Højgaard • solo_traveller • dk
10
Pros:

Alt

Cons:

Alt

2026-04-06 • via Nuitee