Balcones del Ayer

Hotels
9.2 (1043 reviews)
Calle 6 # 5 - 40 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Tour desk
Packed lunches
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Good accessibility
Cons:
Noise from surroundings
Uncomfortable beds
Complicated parking

Categories

Cleanliness
8.41
Most reviews highlighted cleanliness positively, although a mention of a slightly clogged sink was noted.
Service
9.88
Staff were frequently praised for their friendliness and helpfulness throughout the reviews.
Location
9.42
Many reviews praised the central location, though noise from the street was a concern.
Room Quality
8.37
While the rooms were generally clean, comfort issues were noted with bed quality.
Amenities
8.9
Amenities such as parking and breakfast were appreciated, though the parking access was described as complicated.
Value for Money
9.36
Overall sentiment aligns with good value, considering location and services.
Food and Beverage
9.41
Breakfast quality received positive remarks with specific mentions of variety and taste.
Overall Experience
9.88
Overall guest experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Charming Hotel in Salento

Garden Oasis: Balcones del Ayer offers a serene garden, perfect for relaxation and enjoying the fresh mountain air.

Culinary Delights: Indulge in delicious American or vegetarian breakfast options during your stay at our on-site restaurant.

Adventure Awaits: Explore Salento by engaging in activities like cycling, providing an unforgettable experience for our guests.

Book your stay at Balcones del Ayer now to immerse yourself in the beauty of Salento and create lasting memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    People no matter the age stay for COP 70,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1043 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
T
Tania • couple • be
9
2026-05-08 • via Nuitee
V
Vanesa • couple • co
10
Pros:

La limpieza y atención

2026-05-08 • via Nuitee
L
lorena • solo_traveller • es
9
Pros:

La ubicación y la amabilidad del personal

Cons:

Nada por decir algo las escaleras

2026-05-06 • via Nuitee
L
Lorena • couple • co
10
Armonía
Pros:

Todo es maravilloso, y la atención de Gloria y la dueña es excepcional!

Cons:

No Nay algo que no me haya gustado

2026-05-04 • via Nuitee
H
Hugo • solo_traveller • co
9
2026-05-04 • via Nuitee
C
Cristian Alexis • solo_traveller • co
10
Execelente atención. El lugar muy limpio, cómodo y seguro. El desayuno 10/10
Pros:

Todo

2026-05-03 • via Nuitee
Y
yudiana • solo_traveller • co
10
Pros:

Este hotel tiene una ubicación excelente

Cons:

.

2026-05-03 • via Nuitee
A
Alessio • family_with_children • ch
7
2026-05-02 • via Nuitee
C
Carmen • couple • es
10
2026-04-29 • via Nuitee
S
Sofia • couple • pt
10
O sítio para ficar em salento
Pros:

A localização, mas a cima de tudo os funcionários.

Cons:

Gostamos de tudo!

2026-04-27 • via Nuitee
N
Natalia • couple • co
10
Muy lindo, acogedor, excelente atención y el desayuno muy rico ❤️❤️
Pros:

Muy lindo, acogedor, excelente atención y el desayuno muy rico ❤️❤️

2026-04-27 • via Nuitee
H
Héctor • extended_group • es
9
2026-04-27 • via Nuitee
Ángel Eduardo • family_with_children • co
10
2026-04-27 • via Nuitee
M
mariano • family_with_children • co
9
2026-04-23 • via Nuitee
I
Ivonne Grostieta • couple • mx
10
Pros:

Muy bonito y tranquilo, muy bien ubicado a pocos pasos de la plaza principal.

2026-04-21 • via Nuitee
J
Juan • couple • co
10
Muy excelente personal
Pros:

Todo

Cons:

No todo estuvo excelente

2026-04-18 • via Nuitee
R
RossOB • solo_traveller • co
10
Pros:

El lugar es muy bonito

Cons:

Nada

2026-04-17 • via Nuitee
F
Fziku • couple • pl
9
Pros:

Pokoje dokładnie jak na zdjęciach. Przestronne, wygodne. Bardzo czysto, ciepła woda pod prysznicem. Przyjemny balkon z widokiem na miasto. Smaczne śniadania. Bardzo blisko placu głównego. Na dole restauracja z pysznym jedzeniem, choć ceny trochę wysokie. Można przechować bagaż jeśli przyjedziesz wcześniej. Blisko do dworca autobusowego. Duży sklep D1 naprzeciwko.

2026-04-16 • via Nuitee
M
Mery • couple • cl
8
Estadía casi perfecta!!
Pros:

lugar muy lindo, limpio y personal amable

Cons:

La última noche nos costo dormir debido ruido de un pub cercano.

2026-04-14 • via Nuitee
A
Alejandra • solo_traveller • co
8
2026-04-13 • via Nuitee