Balcones del Ayer

Hotels
9.2 (1016 reviews)
Calle 6 # 5 - 40 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Tour desk
Packed lunches
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Good accessibility
Cons:
Noise from surroundings
Uncomfortable beds
Complicated parking

Categories

Cleanliness
8.41
Most reviews highlighted cleanliness positively, although a mention of a slightly clogged sink was noted.
Service
9.88
Staff were frequently praised for their friendliness and helpfulness throughout the reviews.
Location
9.42
Many reviews praised the central location, though noise from the street was a concern.
Room Quality
8.37
While the rooms were generally clean, comfort issues were noted with bed quality.
Amenities
8.9
Amenities such as parking and breakfast were appreciated, though the parking access was described as complicated.
Value for Money
9.36
Overall sentiment aligns with good value, considering location and services.
Food and Beverage
9.41
Breakfast quality received positive remarks with specific mentions of variety and taste.
Overall Experience
9.88
Overall guest experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Charming Hotel in Salento

Garden Oasis: Balcones del Ayer offers a serene garden, perfect for relaxation and enjoying the fresh mountain air.

Culinary Delights: Indulge in delicious American or vegetarian breakfast options during your stay at our on-site restaurant.

Adventure Awaits: Explore Salento by engaging in activities like cycling, providing an unforgettable experience for our guests.

Book your stay at Balcones del Ayer now to immerse yourself in the beauty of Salento and create lasting memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    People no matter the age stay for COP 70,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1016 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
D
Daniela Alejandra • couple • co
10
Espectacular ☺️
Pros:

La atención, la comida, la habitación todo espectacular, las distancias.

Cons:

Todo me encantó

2026-04-09 • via Nuitee
F
Fernando Daniel • family_with_children • mx
10
Pros:

Excelente ubicación, el desayuno maravilloso, viaje en familia y los niños disfrutaron la estancia.

Cons:

Todo bien

2026-04-08 • via Nuitee
F
Fred • family_with_children • co
8
2026-04-08 • via Nuitee
M
Michimu61 • couple • co
9
Pros:

la amabilidad, comida, servicios y ubicación.

Cons:

me gusto todo

2026-04-07 • via Nuitee
A
Arias Cadavid • extended_group • co
10
2026-04-06 • via Nuitee
L
laura • extended_group • it
7
2026-04-05 • via Nuitee
A
acevedo • solo_traveller • co
10
Pros:

La atención,

Cons:

Nada

2026-04-05 • via Nuitee
V
Valeria • couple • co
10
Pros:

Encanta de todo el lugar

Cons:

Todo me gusto

2026-04-05 • via Nuitee
G
Gutierrez Chito • family_with_children • co
10
Muy recomendado
Pros:

La atención de la gente, la comodidad y que está muy bien ubicado

Cons:

Me gustó todo

2026-04-05 • via Nuitee
B
Barbara • couple • ch
8
2026-04-04 • via Nuitee
C
Claudia • couple • co
5
2026-04-03 • via Nuitee
A
adiii1630 • family_with_children • nl
9
2026-04-02 • via Nuitee
U
Ulises Alvarado M • family_with_children • cr
10
2026-03-29 • via Nuitee
S
Sandro • couple • co
10
2026-03-23 • via Nuitee
C
Cristina • family_with_children • es
8
Agradable aunque puede mejorar detalles fácilmente
Pros:

La habitación estaba bien para el precio que tiene, aunque están mejor las instalaciones del resto del hotel que la habitación en sí.

Cons:

Echamos de menos un enchufe al lado de la cama, la ventana no cerraba bien, había un ventilador de pie que aún al mínimo hacía un ruido que había que hablar alto para escucharse, no había jabón de manos y nos encontramos alguna cucaracha y bichillo pero supongo que por el entorno de vegetación sea normal.

2026-03-23 • via Nuitee
O
Olga Elena • solo_traveller • co
5
En general bien, si gente muy amable pero no se duerme bien.
Pros:

Está muy cerca del parque y la calle comercial, tiene parqueadero que es una gran ventaja en ese lugar.

Cons:

El colchón muy duro, se siente mucho la bulla y se filtran los olores a comida.

2026-03-23 • via Nuitee
R
Rafal • couple • pl
7
OK! ale głośno
Pros:

Hotel jest w porządku, prowadzące panie - bardzo miłe, restauracja na dole też ok!, ale izolacja dzwiękowa pokoju zerowa... do 4 rano słychać było impreze na ulicy opodal, nie da sie spać

Cons:

izolacja dżwiękowa

2026-03-22 • via Nuitee
V
Valenzuela • family_with_children • mx
10
Excelente habitación ubicación y limpieza
Pros:

La habitación muy bonita, cómoda, limpia y excelente ubicación 👌.

Cons:

Esta excelentemente ubicado si quieres estar cerca de donde se toman los Willis en la plaza principal , lo único en contra que al estar asi de céntrico desde muy temprano escuchas mucho ruido aun así lo recomiendo mucho

2026-03-21 • via Nuitee
B
Bianca • family_with_children • br
10
Localização excelente e equipe atenciosa.
Pros:

O quarto é confortável e o hotel está muito bem localizado, pertinho da rua principal. A equipe é muito atenciosa e disponível.

2026-03-19 • via Nuitee
G
Guillaume • couple • fr
9
En plein coeur du village de Salento, idéal pour tout faire à pied.
Pros:

Logement simple et d'une propreté irréprochable
Situation géographique inégalable : en plein coeur du village
Petit déjeuner servi au restaurant au RFDC

Cons:

Mauvaise connexion wifi, même dans les chambres

2026-03-17 • via Nuitee