Balcones del Ayer

Hotels
9.2 (1089 reviews)
Calle 6 # 5 - 40 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Good accessibility
Cons:
Noise from surroundings
Uncomfortable beds
Complicated parking

Categories

Cleanliness
8.41
Most reviews highlighted cleanliness positively, although a mention of a slightly clogged sink was noted.
Service
9.88
Staff were frequently praised for their friendliness and helpfulness throughout the reviews.
Location
9.42
Many reviews praised the central location, though noise from the street was a concern.
Room Quality
8.37
While the rooms were generally clean, comfort issues were noted with bed quality.
Amenities
8.9
Amenities such as parking and breakfast were appreciated, though the parking access was described as complicated.
Value for Money
9.36
Overall sentiment aligns with good value, considering location and services.
Food and Beverage
9.41
Breakfast quality received positive remarks with specific mentions of variety and taste.
Overall Experience
9.88
Overall guest experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Charming Hotel in Salento

Garden Oasis: Balcones del Ayer offers a serene garden, perfect for relaxation and enjoying the fresh mountain air.

Culinary Delights: Indulge in delicious American or vegetarian breakfast options during your stay at our on-site restaurant.

Adventure Awaits: Explore Salento by engaging in activities like cycling, providing an unforgettable experience for our guests.

Book your stay at Balcones del Ayer now to immerse yourself in the beauty of Salento and create lasting memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    People no matter the age stay for COP 70,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1089 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
E
Elizabeth • family_with_children • co
10
2026-07-18 • via Nuitee
A
Anna Closas • solo_traveller • es
9
2026-07-18 • via Nuitee
J
Joerg • solo_traveller • de
8
For one night absolutely ok
Pros:

Great location, simple rooms, great staff

Cons:

It can be super noisy. Rooms are very basic.

2026-07-17 • via Nuitee
K
Karen • solo_traveller • co
10
Pros:

La atención fue excelente, la habitación muy bonita muy limpia
La variedad de desayunos todo muy delicioso

2026-07-16 • via Nuitee
W
Wim • couple • nl
6
2026-07-16 • via Nuitee
R
Rafael • solo_traveller • es
10
2026-07-15 • via Nuitee
V
Valeria • extended_group • cr
10
Pros:

Es igual a cómo está en la foto. Es limpio, bonito y seguro.

2026-07-14 • via Nuitee
A
Arjan • extended_group • nl
9
Pros:

Locatie, fijne kamer en vriendelijk personeel. Fijn dat ze flexibel waren een early breakfast te serveren ivm een vroeg vertrek voor een fietsactiviteit, super!

2026-07-14 • via Nuitee
D
Derly • solo_traveller • co
8
Pros:

El desayuno

Cons:

El ventilador de la habitación,

2026-07-13 • via Nuitee
C
Carlos • solo_traveller • co
10
Pros:

La ubicación en el municipio y el aseo del lugar

2026-07-12 • via Nuitee
C
camila • solo_traveller • co
10
Pros:

Super limpio, tranquilo

Cons:

No es que no me guste, solo para ya personas de tercera edad, por las escaleras puede dar duro,

2026-07-11 • via Nuitee
J
Jennifer • family_with_children • us
8
Lovely Bed and Breakfast
Pros:

The staff were super helpful and kind. The place is located right by the main plaza which made it easily accessible.

Cons:

The wifi didn’t work well and we paid extra bc we booked it last minute so the price for what we got wasn’t great.

2026-07-11 • via Nuitee
V
valeria • solo_traveller • ar
9
Pros:

Ubicación excelente. Habitación muy comoda

2026-07-11 • via Nuitee
L
Lohitzune • solo_traveller • es
10
Maravilloso
Pros:

El hostal es maravilloso, está muy bien ubicado y muy bien cuidado. Bonito y limpio. Repetiríamos sin dudar. Además han sido muy amables y nos hemos sentido como en casa.

2026-07-10 • via Nuitee
C
Cecilia • couple • es
10
2026-07-10 • via Nuitee
E
Elizabeth • couple • co
10
2026-07-09 • via Nuitee
C
Claros • couple • co
10
EXCELENTE
Pros:

Todo muy aseado, cómodo y agradable. Atención excelente

2026-07-07 • via Nuitee
E
Edwin • family_with_children • co
10
Pros:

La atención súper amables, muy agradable para estar en familia. 1000% recomendados

2026-07-07 • via Nuitee
H
Hugo • family_with_children • co
10
Excelente ubicación, personal excepcional.
Pros:

Excelente ubicación, personal excepcional.

2026-07-06 • via Nuitee
G
Gustavo • couple • co
10
2026-07-06 • via Nuitee