Petousis Hotel & Suites

Hotels
9.6 (490 reviews)
Andrea Papandreou 140 , Amoudara Herakliou , GR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues noted by some guests

Categories

Cleanliness
8.65
Some guests mentioned issues with cleanliness during their stay.
Service
10
Guests appreciated the attentive and friendly service provided by the staff.
Location
9.62
Many guests highlighted the convenient location close to attractions.
Room Quality
9.66
Rooms were described as well-furnished and comfortable.
Amenities
9.61
The hotel offered excellent amenities that enhanced guest experience.
Value for Money
9.64
Guests felt they received good value for the price they paid.
Food and Beverage
9.6
Dining options were positively mentioned for their quality and variety.
Overall Experience
10
Overall, guests had a wonderful experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:48

Property Description

Luxurious Accommodation
Petousis Hotel & Suites, nestled in Amoudara Herakliou, offers a luxurious stay just 500 meters from the stunning Amoudara Beach. The air-conditioned rooms are elegantly furnished with modern amenities including a flat-screen TV, minibar, and private bathroom for utmost comfort.

Relaxing Outdoor Spaces
Guests can unwind by the inviting outdoor swimming pool, take a leisurely stroll in the charming garden, or enjoy a refreshing drink at the terrace bar. The shared lounge provides a cozy spot to socialize, while the on-site restaurant serves delectable dishes for a delightful dining experience.

Convenient Services
With a 24-hour front desk, airport transfers, and free WiFi, Petousis Hotel & Suites ensures a seamless stay for all guests. The proximity to key attractions like Venetian Walls and Heraklion Archaeological Museum makes it an ideal choice for travelers seeking both relaxation and exploration.

Book your stay at Petousis Hotel & Suites now for a memorable holiday experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.6
Based on 490 reviews
Cleanliness: 8.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
A
Alexis • couple • be
10
2026-10-12 • via Nuitee
A
AIKATERINI • solo_traveller • gr
10
Pros:

Πολύ καλό πρωινό

Cons:

Η τιμή σε σχέση με το δωμάτιο

2026-10-12 • via Nuitee
A
Amit • couple • il
10
2026-10-11 • via Nuitee
D
Damian • family_with_children • pl
5
Dobra lokalizacja i restauracja przy hotelu , ale rozczarowanie warunkami w pokoju.
Pros:

Dużym atutem hotelu jest lokalizacja,bardzo blisko morza oraz przyjemnego pasażu z restauracjami i sklepami.

Na pochwałę zasługuje również restauracja przy hotelu, w której jedzenie było naprawdę bardzo dobre.
Śniadania w hotelu były ok, każdy coś dla siebie znalazł.

Pozytywnie oceniamy także obsługę, która szybko zareagowała na zgłoszony problem z nieprzyjemnym zapachem kanalizacji i sprawnie zorganizowała zmianę pokoju.

Cons:

Największym rozczarowaniem były warunki w pokojach. Już po przyjeździe otrzymaliśmy pokój, w którym unosił się intensywny zapach kanalizacji, prawdopodobnie spowodowany zatkanymi odpływami. Po zgłoszeniu problemu zostaliśmy przeniesieni do innego pokoju.

Nowy pokój był dwupokojowy, jednak jedno z pomieszczeń nie miało okna, przez co było w nim bardzo ciemno. Nietypowy był również układ łazienki,prysznic znajdował się praktycznie przy pokoju, a umywalka bezpośrednio w części mieszkalnej. Przez cały pobyt wyczuwalna była wilgoć. Niestety pod koniec wyjazdu ponownie pojawił się nieprzyjemny zapach kanalizacji, który utrudniał zasypianie. Dzieci już spały, więc nie mieliśmy możliwości ponownie wzywać obsługi.

Rozczarowała nas również sala zabaw, która na zdjęciach wyglądała bardzo atrakcyjnie i była jednym z powodów wyboru hotelu. W rzeczywistości jest to ogólnodostępna sala przy restauracji, wykorzystywana także do organizacji przyjęć urodzinowych. Kiedy chcieliśmy z niej skorzystać, często była jeszcze zamknięta (otwierana dopiero o 12:00) albo zajęta z powodu urodzin. Trafiliśmy również na sytuację, w której część zabawek była zalana po wcześniejszych opadach deszczu.

Kawa serwowana podczas śniadań była słaba, dlatego kupowaliśmy ją dodatkowo w barze.

2026-10-10 • via Nuitee
W
worlddrifters • family_with_children • gb
6
good but not great
Pros:

cleanliness, room modernisation, bed matress

Cons:

size of room less than those in elouda or hersonissos for the same amount of money
flexibility on late checkout request -zero-even with multiple free rooms.
request for free upgrade denied-even while it was provided to others

2026-10-09 • via Nuitee
I
IOANNIS • solo_traveller • gr
9
2026-09-18 • via Nuitee
N
Nabil • family_with_children • ro
9
O experiență plăcută care va rămâne în amintiri
2026-09-08 • via Nuitee
K
Klaujon • solo_traveller • al
10
2026-09-05 • via Nuitee
A
Angelina • couple • gr
10
2026-08-26 • via Nuitee
H
Hélène • family_with_children • fr
9
Super parenthèse près d’Heraklion
Pros:

Nous étions en suite avec piscine privative. La chambre était très grande et propre avec un très bon matelas. Grand choix au petit déjeuner.

Cons:

Le buffet du soir tourne beaucoup sur les mêmes choix

2026-08-26 • via Nuitee
M
Marcella • couple • il
9
2026-08-20 • via Nuitee
S
Shaoyu • family_with_children • fr
9
Parfait séjour!!!!
Pros:

Un hôtel neuf, calme, taille petite, très cosy. Tout est dans le détail -- attentionné aux clients (ni trop ni moins), équipements bien pensés, très très propre!!!!

Cons:

peut-être le petit déjeuner/diner peut être un peu plus variés?

2026-08-17 • via Nuitee
A
alexhM2835QH • Couples
10
Beautiful relaxing experience.
Pros:

Beautiful hotel, amazing staff, massage with Maria was absolutely amazing, would definitely return.

2026-08-11 • via Tripadvisor
O
Oran • solo_traveller • il
10
Pros:

המלון חדש, נראה מעולה קיבלנו סוויטה גוניור שהתאימה והספיקה לזוג עם תינוק, סידרו לנו מיטת תינוק עוד לפני שהגענו.
יש במלון בריכות טובות וג'קוזי, הטברנה של המלון מעולה עם איזור משחקים מעולה לילדים והאוכל טעים.
תחבורה ציבורית זמינה לשדה התעופה ולעיר בזמינות טובה.
ארוחת בוקר טובה

2026-08-11 • via Nuitee
N
Nicole • solo_traveller • ch
9
Familienferien
Pros:

Sauberkeit, Buffet schön angerichtet und grosse Auswahl

Cons:

Pool ist nur bis 18.00 h offen.

2026-08-08 • via Nuitee
S
Shahar • couple • il
10
מושלם
Pros:

מלון מושלם!מיקום מעולה!!!
המלון באיזור אמאדורה, 15 דק נסיעה בערך משדה תעופה הרקליון.
שירות וצוות מעולים!
בנוסף יש מסעדה של המלון שנקראת פיטוסיס טעימה ממש!!!כל יום אכלנו בה צהריים/ערב.
בקיצור ממליצה מאוד!!!!!

2026-08-08 • via Nuitee
A
Arnaud • couple • fr
9
2026-08-08 • via Nuitee
R
Randywatsonx123 • Family
10
Relaxing Holiday, Will return.
Pros:

Just come back from a five night stay and would have liked to stay longer if it would have been possible for us.
Went as a family of 4 with two teenage girls.
First of all I'd like to thank all the staff members as they try their best to help you throughout your stay, always making sure you are ok and are all very polite.
We stayed in a suite which had really comfy beds ( even the sofa beds ) , a fridge, 2 TVs, a safe and a large shower which was nice and powerful, also had a big balcony with table and chairs.
We stayed on a half board basis and the breakfast and evening meal were very nice and we always found things that we liked. Plenty of healthy options and full breakfast options. Only negatives about the breakfast was the sausages and the coffee machine but everything else was really good.
The drinks from the two bars were good, think I was paying about €6 a pint.
The two pools were also good, on arrival you are given little cards which allows you to get clean towels every day and then you get them back when you hand the dirty towels back, we never struggled to get sunbeds which is a big plus for us.
The hotel is a short walk ( 2-3 mins ) to the beach where you will find an excellent bar/restaurant called Heaven, the food, drinks and the atmosphere here were fantastic, was paying €5 for a pint of Fix beer which is so nice. Also do the usual Mythos etc.
There are also a few little supermarkets across the road which are very good for prices and are open very late.
The waterpark transfer picked us up directly across the road from a little bus stop.
The area itself felt really safe with a happy vibe.
On our last day we were able to put our cases in the luggage room as we weren't flying til around midnight and had access to showers which were next to the little gym so spent the whole day around the pool.
If you want a nice chilled relaxing holiday with friendly people around then definitely come here. We look forward to returning in the future.
Thanks again to all the staff at petousis.

2026-08-06 • via Tripadvisor
M
miahR6515MU • Couples
6
Mixed feelings
Pros:

We liked the hotel overall but had a couple of issues. This was a birthday trip and the hotel charged €25 for room decorations, when we arrived this was one happy birthday banner and a handful of small balloons on the bed, which was very disappointing for the price, however they did agree to lower the fee to €15. There were also some minor issues with our room such as a broken bin and a hornets nest on our balcony. The final issue was unfortunately with a member of staff - my partner has eczema and a staff member pointed this out by saying “What’s wrong with your face?” (completely out of the blue given we were at the bar ordering a drink) which caused unnecessary upset.

2026-08-05 • via Tripadvisor
K
katiemL4730SI • Family
10
Fabulous hotel and staff
Pros:

We have just returned from this hotel.
Hotel has a welcoming feel, towels changes daily and rooms kept cool and clean. Staff are without exception so friendly and professional and a special shout out to the lifeguard at the pool who took great care to look after everyone.
Ideally situated with the beach a straight, flat 5 minutes walk with plenty of sun beds to hire at a reasonable price . good choice of restaurants within walking distance. We particularly enjoyed the Petousis restaurant, always busy, great vibes and food excellent.
We only stayed for a week and didn’t do a huge amount of exploring past the pool and beach as that was what we needed for the week but I know there would be plenty to visit if you fancied trips out.
Would definitely stay again 🩷

2026-08-03 • via Tripadvisor