Hotel El Olimpo

Hotels
8.2 (55 reviews)
calle 18 No. 5 - 37 1 piso , Santa Marta , CO

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location / proximity
Friendly staff (in some reviews)
Very good price / strong value for money
Rooms liked by some guests
Nightlife / pleasant evenings
Cons:
Dirty or non-functional amenities (hot tub, swimming pool)
Rooms with no windows (reported)
Significant noise / construction and music at night
Poor handling of refunds / manager unresponsive
Breakfast limited / needs more variety
Unfriendly reception staff (reported by some)
Sea water slightly dirty (beach)

Categories

Cleanliness
6.9
Multiple guests reported filthy common amenities (hot tub, swimming pool) and general cleanliness concerns, though some reviews did not mention cleanliness.
Service
8.2
Mixed reports: some reviewers praised attentive staff, while others reported poor handling of refund requests and unwelcoming receptionists; overall service is acceptable but inconsistent.
Location
9.5
Several reviews explicitly praise the location and nightlife ('buena ubicación', 'L'emplacement', 'Las noches'), making location a clear strength.
Room Quality
7.6
Rooms received mixed feedback — some guests liked the rooms, while others noted issues (no windows, noise from construction) affecting sleep quality.
Amenities
6.8
Amenity issues noted: non-functional and filthy hot tub, dirty swimming pool; these problems lower the amenities rating.
Value for Money
10
Multiple reviewers mention good price and cost-benefit ('Muy buen precio', 'costo beneficio'), indicating strong value for money.
Food and Beverage
8.8
Breakfast was mentioned as lacking variety and could improve, but no severe complaints beyond that; overall F&B is adequate with room for improvement.
Overall Experience
7.8
Overall impressions are mixed to negative: several guests describe bad experiences (noise, cleanliness, poor refund handling), balanced by positive notes on location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:20

Property Description

Garden Oasis and City Retreat

Luxurious Amenities
Hotel El Olimpo offers guests a range of luxurious amenities including an outdoor swimming pool, hot tub, and even a karaoke room. The free shuttle service ensures convenient access to nearby attractions, making your stay both comfortable and enjoyable.

Comfortable and Well-Equipped Rooms
Each room at Hotel El Olimpo is thoughtfully designed with air conditioning, a flat-screen TV, and a private terrace offering stunning mountain views. The safety deposit box and balcony in selected rooms provide added convenience and relaxation during your stay.

Family-Friendly Environment
With a children's playground and close proximity to popular attractions like Santa Marta Cathedral and Simon Bolivar Park, Hotel El Olimpo is the perfect choice for families looking to explore the vibrant city of Santa Marta.

Ready to experience the perfect blend of relaxation and adventure? Book your stay at Hotel El Olimpo now.

Important information:

When traveling with pets, please note that an extra charge of 20.000 COP per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 55 reviews
Cleanliness: 6.9
Service: 8.2
Location: 9.5
Room Quality: 7.6
Amenities: 6.8
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 7.8
F
Felipe • extended_group • es
5
Pros:

Pudimos estar 10 amigos alojados en la misma habitación por un precio muy bueno.

Cons:

Buscamos un hotel muy barato porque solo hicimos una noche en Santa Marta. El baño está muy destartalado y compartir 1 WC 10 personas es algo complicado. La habitación tenía una puerta de cristal traslúcida pegada a la recepción, se podía ver a través de la junta...

2026-09-03 • via Nuitee
F
Frank • solo_traveller • nl
1
Bad experience. Non functional hottub and no contact about refund
Pros:

-

Cons:

At arrival we quickly found out nothing was as advertised. The hottub on the main photo was non functional and filthy. The room had no windows. The swimming pool was filthy.

This hotel isnt boutique.

After looking around we wanted to ask for a refund and go somewhere else. Staff said they needed their manager to do this and that they would contact us when they could contact him. They never contacted us. Bad experience, recommend going somewhere else.

2026-08-03 • via Nuitee
C
Carolina • family_with_children • co
9
Justa costo beneficio con buena ubicación y personal amable
Pros:

Atención, ubicación

Cons:

El desayuno, puede mejorar, no había variedad

2026-07-14 • via Nuitee
C
Charlotte • solo_traveller • fr
3
Pros:

L'emplacement

Cons:

Très mauvaise expérience dans cet hôtel. Nous y avons passé deux nuits et en plus d'être sans charme, l'hôtel est tellement bruyant qu'on y dort extrêmement mal. Il y a de la musique toute la nuit + des travaux avec notamment du marteau piqueur sur du carrelage en continu. Le bon sens aurait été de nous prévenir et de nous loger dans une chambre éloignée des travaux qui de trouvent au rez-de-chaussée mais non, la réceptionniste nous installe dans la chambre juste au dessus des travaux. Elle nous dit que ça ne devait durer qu'un jour (jour de notre arrivée) et au troisième jour (jour de notre départ) nous avons encore été réveillés par le doux bruit du marteau piqueur. C'est extrêmement désagréable. De plus les deux réceptionnistes ne sont pas tellement accueillantes. Bref, à éviter !

2026-05-14 • via Nuitee
M
Maria camila • extended_group • co
10
Muy buen precio
Pros:

Si

2026-04-03 • via Nuitee
J
julian • extended_group • co
10
2026-03-31 • via Nuitee
T
Thomas • couple • co
8
2026-03-18 • via Nuitee
S
SORELY ALARCON • extended_group • co
9
Pros:

Las habitaciones

Cons:

No aplica

2026-03-18 • via Nuitee
C
Corrales Prieto • couple • co
9
Pros:

Las noches

Cons:

Agua del mar un poco sucias

2026-03-15 • via Nuitee
F
Fabio • solo_traveller • it
1
Cons:

Gerente

2026-03-12 • via Nuitee
A
ANNE MARIE • extended_group • fr
8
2026-03-12 • via Nuitee
E
Enrico • couple • it
9
2026-02-22 • via Nuitee
S
stefano • couple • it
8
Pros:

Materasso molto comodo luogo silenzioso

Cons:

Per arrivare di sera gli ultimi metri danno una sensazione di insicurezza ma non e mai successo nulla

2026-01-29 • via Nuitee
J
Jamid • extended_group • co
8
Pros:

Las camas

2026-01-28 • via Nuitee
M
maria • family_with_children • us
8
My stay at the hotel was pleasant. The staff was about and beyon.
Pros:

Location and staff

Cons:

The sheets were very thin and short.

2026-01-28 • via Nuitee
A
Andrew • couple • gb
8
2026-01-24 • via Nuitee
K
Karen • solo_traveller • co
8
Mejora de instalaciones
Pros:

La limpieza y comodidad de la habitación.

Cons:

Están descuidadas las instalaciones y la zona social, deberían mejorarlas para que el hotel tenga todas las comodidades.

2026-01-24 • via Nuitee
B
Bradette • couple • ca
8
Pros:

Tout est ok a part l eau de la piscine froide et un toit par dessus pas de soleil

Cons:

Endroit proche de la fête et de la plage

2026-01-22 • via Nuitee
C
camilo • couple • co
10
Pros:

Hotel bien ubicado y limpio

2026-01-18 • via Nuitee
A
Acevedo • extended_group • co
10
Pros:

Las instalaciones y limpieza.

2026-01-16 • via Nuitee