Hotel Chachapoyas

Hotels
8.1 (21 reviews)
Jiron Dos de Mayo 614 , Chachapoyas , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Private check-in/check-out
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good price
Cons:
Bathroom cleanliness
Inconsistent wifi
Breakfast accessibility

Categories

Cleanliness
7.35
The bathroom cleanliness was poor, needing prompts for attention.
Service
8.85
Staff was very attentive and friendly.
Location
8.85
Excellent location.
Room Quality
7.85
Room was clean and aesthetic.
Amenities
7.35
Inconsistent wifi and television signal quality.
Value for Money
8.35
Good pricing for the accommodation's quality.
Food and Beverage
7.85
Breakfast was available but requires ascent to higher floors.
Overall Experience
8.35
Overall pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Convenient Amenities

Featuring free WiFi access and complimentary breakfast, Hotel Chachapoyas offers a comfortable stay in Chachapoyas. Rooms come with private bathrooms, cable TV, and essential linens.

Free Parking and 24-Hour Service

Guests can enjoy free parking at a nearby location and access 24-hour front desk service. The hotel offers luggage storage at no extra cost, ensuring a hassle-free experience.

Prime Location

Situated just one block from Chachapoya's main square, Hotel Chachapoyas provides easy access to nearby attractions like Kuelap and Gocta Waterfalls. Airport shuttle services are also available upon request.

Book your stay at Hotel Chachapoyas for a convenient and enjoyable visit to Chachapoyas!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: JAE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 21 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
F
Flores • solo_traveller • pe
7
2026-01-24 • via Nuitee
E
Evelin • extended_group • pe
8
2026-01-19 • via Nuitee
C
Carmen • couple • pe
5
Puede mejorar, no hay ascensor y tienes que subir al quinto piso para tomar desayuno. Y las paredes son altas si quieres
Pros:

Cuarto limpio

Cons:

El baño compartido no lo limpiaron hasta que tuve que pedirlo

2026-01-19 • via Nuitee
Y
Yesi • solo_traveller • pe
10
Good
Pros:

Was very quiet for sleeping, just 3 minutes walk to the main square and friendly staff.

2026-01-17 • via Nuitee
E
Escobar • solo_traveller • pe
10
muy cómodo y acogedor
Pros:

la amabilidad y lo servicial de la atención

2026-01-16 • via Nuitee
V
Vanessa • solo_traveller • pe
7
Hotel básico
Pros:

El trato del personal y la ubicación del hotel.

Cons:

Exceso de escaleras.

2026-01-13 • via Nuitee
H
Harumi Odo • solo_traveller • pe
9
Pros:

La atención muy amable, todo limpio y ordenado, a una cuadra de la plaza.

Cons:

Todo bien

2026-01-11 • via Nuitee
G
Guadalupe • solo_traveller • pe
7
2025-12-13 • via Nuitee
A
Angie Huamanchahua • solo_traveller • pe
8
Pros:

Muy cerca a la plaza, personal amable y buen desayuno.

2025-12-03 • via Nuitee
D
Diaz murayari • solo_traveller • pe
10
Pros:

Me encanto!

Cons:

Todo

2025-11-28 • via Nuitee
A
Americo • solo_traveller • pe
10
agradable
Pros:

Ubicacion precio seguridad.

Cons:

todo bien

2025-11-28 • via Nuitee
R
Rocio Gayoso Pérez • solo_traveller • pe
10
Pros:

Todo bonito

2025-11-18 • via Nuitee
N
Nancy • solo_traveller • pe
10
Excelente ubicación y el personal bellos todos
Pros:

La Ubicación excelente ,el personal súper amable ,lindos todos,muy atentos

Cons:

El wifi inestable y el agua de la ducha la sentí fría

2025-11-12 • via Nuitee
M
Miguel Angel • solo_traveller • es
9
Buena ubicación y buen precio
Pros:

La ubicación y el trato del personal en especial de las recepcionistas. Siempre estaban pendientes de lo que necesitaras.

Cons:

Nada que decir

2025-10-23 • via Nuitee
E
Erick • solo_traveller • pe
8
Cons:

Si bien hay tv, la señal de los canalas es mala.

2025-10-21 • via Nuitee
L
Luis • couple • ar
7
Pros:

La atención agradable, limpieza.

Cons:

Conservación plantas.

2025-09-07 • via Nuitee
I
Isabel • solo traveller • pe
5
Passable
2023-11-20 • via Nuitee
L
Louis • solo traveller • pe
4
desagradable
Cons:

el cable

2023-09-25 • via Nuitee
P
Patty • family with young children • us
1
Terrible experience
Pros:

Good location

Cons:

Didn’t have internet and they want me to pay 50 soles more for the room that I reserve online! So I didn’t stay in the hotel that was terrible cuz I had a tour in 30 minutes and I had to go out looking for a hotel with no time

2023-09-06 • via Nuitee
N
Nina • solo traveller • pe
8
Very good
2023-01-15 • via Nuitee