Azure Lofts & Pool

Hotels
7.9 (164 reviews)
Sarie Bay Entrada Antiguo Hospital , San Andrés , CO

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Rooftop pool and pleasant pool area
Spacious rooms and some with kitchenette/loft upgrades
Comfortable beds and pillows
Helpful/friendly staff in several reports
Breakfast buffet with variety (for some guests)
Cons:
Repeated hot water/heater failures and cold showers
Mold, bad smells and inconsistent cleanliness
Maintenance issues: TV, fridge, internet setup delays
Lost/laundry items reported by guests
Location far from center/beach; taxis costly and night transport limited
Pool sometimes closed/unavailable
Poor accessibility for disabled/elderly (no ramps, no grab bars)

Categories

Cleanliness
5.6
Multiple complaints about mold and bad smells in bathrooms, dirty kitchen utensils, inconsistent room cleaning and reports of unclean floors and stains.
Service
8.6
Mixed but generally positive: several guests praised staff/helpfulness and problem resolution, though reception was described as cold at times and maintenance responses were sometimes slow.
Location
8
Quiet neighborhood with nearby market; however the hotel is relatively far from the city/center and beach, taxis can be costly and the hotel is near a school (noise at times).
Room Quality
8.3
Rooms described as spacious with comfortable beds and some guests received attractive loft upgrades; several reports of maintenance issues (humidity, TV/fridge problems) and occasional lost items.
Amenities
8.1
Rooftop pool and kitchenette are positives, though the pool was sometimes unavailable, water heating was unreliable and accessibility features are lacking; occasional internet/TV setup problems reported.
Value for Money
8
Mixed perceptions: some guests found good cost-benefit for space and facilities, others felt quality did not match price (compared to a hostel); overall a modestly positive value judgement.
Food and Beverage
8
Breakfast buffet was appreciated by some (variety), but other guests complained about slow replenishment, limited vegan options and that breakfast selections were not always satisfactory.
Overall Experience
8.6
Overall mixed but leaning positive: guests enjoyed pool, room size and some staff interactions, yet repeated issues with cleanliness, maintenance and hot water tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-18 04:37

Property Description

Luxurious Accommodation

Azure Lofts & Pool, nestled in San Andrés, offers a chic stay just steps away from Spratt Bight Beach. The 3-star hotel boasts modern rooms equipped with all essentials, including a kitchen and flat-screen TV.

Relaxation and Recreation

Guests can unwind by the outdoor swimming pool or soak up the sun on the hotel's sun terrace. With free WiFi and a buffet breakfast served daily, relaxation and comfort are guaranteed during your stay.

Convenient Amenities

Benefit from free private parking, a 24-hour front desk, and a concierge service at Azure Lofts & Pool. The non-smoking property's proximity to Parceras Beach and various attractions makes it an ideal choice for travelers.

Book now for a memorable stay at Azure Lofts & Pool!

Important information:

Please note that when booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ADZ

Location

Guest Reviews

7.9
Based on 164 reviews
Cleanliness: 5.6
Service: 8.6
Location: 8
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.6
R
Robson Dias • extended_group • br
5
Preço Alto pelo que oferece
Pros:

O Café da manhã atendeu muito bem as expectativas em termos de sabor variedade e pontualidade.
Localização boa
Simpatia e cuidado dos empregados para com os hospedes, cama boa e café da manhã bem legal.

Cons:

Agua gelada no chuveiro todos os dias. A agua tanto do Chuveiro quanto da pia é salgada. Ar condicionado ficou um dia sem funcionar, péssima noite. NO dia seguinte piso ensopado Ar vazou agua no quarto. A Piscina tem uma foto estilosa no anuncio mas na pratica nao tem qualquer atrativo.

2026-09-15 • via Nuitee
K
Karol • couple • co
4
Mi experiencia en el hotel
Cons:

Elegimos este hotel porque se promociona como pet friendly, pero sinceramente considero que no está realmente preparado ni adecuado para recibir mascotas.

En primer lugar, cobran un valor adicional de $90.000 por noche por la mascota, un precio que me parece bastante elevado considerando el servicio que ofrecen a cambio. Para mi perrita únicamente nos dieron una espuma como cama y una toalla vieja como cobija. Si se está cobrando un valor adicional por noche por una mascota, considero que deberían contar con camas adecuadas y elementos básicos que garanticen su comodidad.

Además, el hotel no cuenta con zonas o espacios destinados para mascotas, algo que esperaría encontrar en un lugar que se promociona como pet friendly y que además cobra una tarifa adicional tan alta.

También tuve una situación incómoda el último día. Aproximadamente a las 7:30 a. m., fuimos a desayunar antes de salir hacia el aeropuerto. Como ya estábamos próximos a salir hacia el aeropuerto, llevé a mi perrita conmigo y me senté en la mesa más alejada de la zona donde estaba la comida, procurando no incomodar a nadie. Sin embargo, me pidieron cambiarme de lugar y me ubicaron en una mesa en el pasillo, lo cual me pareció incómodo y contradictorio tratándose de un hotel que se anuncia como pet friendly.

Adicionalmente, considero que deberían mejorar la atención y el servicio al cliente. Durante nuestra estadía, únicamente dos chicas fueron realmente amables y atentas con nosotros. El resto del servicio podría mejorar considerablemente en cuanto a cordialidad y trato hacia los huéspedes.

Por último, las habitaciones tienen un fuerte olor a humedad, algo que también deberían mejorar, ya que afecta considerablemente la comodidad durante la estadía.

Considero que el hotel debería revisar el concepto de pet friendly. No se trata únicamente de permitir mascotas y cobrar una tarifa adicional, sino de contar con instalaciones, espacios y servicios realmente adecuados para ellas.

2026-09-01 • via Nuitee
M
Melisa • family_with_children • ar
5
Pros:

Habitación espaciosa.

Cons:

Muy sucio, ejemplo, cubiertos de la cocina con óxido, mala higiene de la habitación, personal no fue muy amable

2026-08-29 • via Nuitee
M
Mauricio • couple • co
7
2026-07-06 • via Nuitee
E
Eduardo • couple • br
10
2026-07-02 • via Nuitee
L
Lkatia • family_with_children • br
8
Pros:

Quarto amplo com mini cozinha, café da manhã, piscina no terraço,.

Cons:

Nos primeiros dias o chuveiro não aquecia, após falar com a administração o problema foi resolvido. Dica sempre avisem sobre problemas e peçam solução.

2026-06-04 • via Nuitee
Z
zorayda consuelo • solo_traveller • co
10
2026-06-01 • via Nuitee
L
LUIS CARLOS • solo_traveller • co
10
2026-05-18 • via Nuitee
M
Maximiliano Sebastian • couple • br
8
Hotel bom, vista boa, bairro tranquilo
Pros:

Lindo prédio, bonita piscina, café da manhã com várias opções..
O quarto estava ótimo, ganhamos um upgrade para um loft bem bonito.
Na mesma rua tem mercado, mas para ir ao centro é um pouco longe. Melhor alugar uma moto e estacionar na frente do hotel, tem lugar ali.

Cons:

Não tem água quente no chuveiro🫠
E o sabor da água é mto ruim
Recepção pouco calourosa...
se acabar algo do café da manhã, demora para repôr ou nem repõe rs

2026-05-16 • via Nuitee
D
Diaham • couple • ca
7
2026-05-12 • via Nuitee
G
Gloria • couple • co
10
2026-05-05 • via Nuitee
C
Carolina • couple • co
8
2026-05-03 • via Nuitee
A
Ayleen • extended_group • cl
5
Hotel ratero
Pros:

Me gustó el buffet y el sector de la piscina

Cons:

Se nos perdieron ropas , una las reclamamos y la devolvieron pero otras nunca aparecieron

2026-04-30 • via Nuitee
G
Gaviria Galves • extended_group • co
10
Agradable la noche para dormir
Pros:

Limpio, camas y almohadas cómodas

Cons:

La distancia, especialmente porque hay que pasar calles y la gente que maneja no respeta semáforos y muchos menos dan el paso a los peatones. En la noche no es fácil tomar taxis y los que tomas son costosos, igualmente tomas taxis porque te cansas de caminar.

2026-04-26 • via Nuitee
J
João Paulo • couple • br
5
Pros:

Hotel tem bim custo benefício.

Cons:

Tomamos banho de água fria praticamente todos os dias pois o aquecedor não funciona, foi um grande tormento.

2026-04-25 • via Nuitee
E
ELLES • solo_traveller • co
10
2026-04-24 • via Nuitee
M
Maria Elisa • solo_traveller • ar
6
Cons:

Incomodo porque para ir al centro taxi permanentemente. La pileta no habilitada. El tv tuvimos q pedir muchas veces para q lo hagan andar. Poner Internet. Recién el día 4 lo logramos. El desayuno no me gustaba mucho

2026-04-22 • via Nuitee
V
Valladares Renderos • couple • sv
6
2026-04-21 • via Nuitee
S
sandra Boldrini • solo_traveller • br
10
2026-04-20 • via Nuitee
M
MIRANDA • solo_traveller • co
10
2026-04-13 • via Nuitee