Homewood Suites by Hilton Dallas-Irving-Las Colinas

Hotels
•
Homewood Suites by Hilton
7 (182 reviews)
4300 Wingren Drive , Irving , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location and ample parking
Spacious rooms with mini-kitchen/apartment-style layout
Breakfast available and generally liked
Comfortable rooms on arrival (clean on check-in in some cases)
Cons:
Serious cleanliness problems (cockroaches, ants, dirty dishes, sewer smell, rats reported)
Pool closed/unavailable during many stays
Shuttle service unreliable or not provided
Noise from stairs/other guests and confusing apartment-style layout
Maintenance issues (leaks, elevator outage, unfinished renovations, missing toilet hardware)
Limited breakfast variety and items gone early
Lobby/no AC issues noted
Inconsistent Wi‑Fi and occasional TV problems

Categories

Cleanliness
3
Multiple reviews report serious cleanliness issues: dirty rags and unwashed dishes in rooms, cockroaches, ant infestation, spider sightings, sewer smell and reports of rats outside — overall cleanliness is poor.
Service
9
Staff repeatedly described as very friendly and helpful (assisting with room moves, attentive front-desk service in several reviews); a few isolated reports of an unhelpful employee, but overall service sentiment is strongly positive.
Location
8.5
Location praised as convenient (close to highway, easy to get around, plenty of parking); some reviews note it isn't in a highly walkable area but overall location sentiment is positive.
Room Quality
7
Rooms are described as spacious with mini-kitchens and an apartment-style layout (positive), but there are complaints about noise from stairs/above rooms, unfinished renovation details, a leaking room, and occasional odors — mixed to slightly above-average.
Amenities
5.5
Major negatives: the pool was frequently closed/unavailable and shuttle services were unreliable or not operating; positives include parking and some in-room kitchenettes. Overall amenities are below average due to unavailable advertised facilities.
Value for Money
7
Guests found some good aspects (location, friendly staff, breakfast offered) but significant cleanliness and amenity failures reduce perceived value; overall a neutral/mid evaluation.
Food and Beverage
9
Breakfast is repeatedly mentioned as a positive (several guests calling it nice/good), though some note limited variety, items gone early, and repetition over long stays; overall breakfast was generally well-received.
Overall Experience
7
Mixed overall: excellent service and good location and some comfortable rooms balanced against serious cleanliness problems, unavailable pool/shuttle, and maintenance issues — results in an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Full Kitchens in Every Suite

Experience the convenience of having a full kitchen in every suite at the Homewood Suites by Hilton Dallas-Irving-Las Colinas. Enjoy the flexibility to cook your own meals during your stay, making it feel like a home away from home.

Outdoor Pool, Gym, and Free Wi-Fi

Unwind and stay active with the hotel's outdoor pool and gym facilities. Whether you prefer a refreshing swim or a workout session, the hotel has you covered. Stay connected with complimentary Wi-Fi throughout the property.

Hot Breakfast and Evening Reception

Start your day right with a delicious hot breakfast and wind down in the evening with a reception on selected days. Indulge in the added perks of a hot tub, laundry facilities, and a gift shop on site.

Book your stay at Homewood Suites by Hilton Dallas-Irving-Las Colinas for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

7
Based on 182 reviews
Cleanliness: 3
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 5.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 7
H
Houa • couple • us
6
2026-10-30 • via Nuitee
E
Esmeralda • couple • us
10
2026-10-26 • via Nuitee
K
Kasy Rae • family_with_children • us
5
Staff and location great. Otherwise I don’t recommend
Pros:

The staff was incredibly nice and helpful especially helping me move rooms

Cons:

My first room was not cleaned at all. Dirty rags in the shower, plates and silverware dirty. Breakfast was gone by 9am only dry stuff left and the lobby had no AC was so hot in there. There were giant rats running around outside our building and a sewer smell.

2026-09-08 • via Nuitee
M
Maria • family_with_children • us
9
2026-08-31 • via Nuitee
A
Andrew • solo_traveller • au
4
OK but wouldn't go back
Pros:

Staff were always attentive and polite

Cons:

Pool was closed the whole time we were there, we booked it especially for the pools for the kids to play in.

Rooms and overall hotel was a bit old and dusty.

2026-08-21 • via Nuitee
S
Sylvia • family_with_children • us
1
Wouldn’t recommend
Pros:

Nothing

Cons:

Lots of stairs, if someone is above you, all you could hear are creaks and steps, no quietness. Also, ant infestation and spider sightings. Front office has no air, swimming pool wasn’t available. Overall wouldn’t recommend.

2026-08-17 • via Nuitee
J
Jada • extended_group • us
5
This day was okay but I would have liked the discount for the fact that my room was dirty .
Pros:

Some of the staff were very polite and helpful while there was a particular girl that I think she's just there for a paycheck unfortunately not helpful at all. The breakfast was very nice. I like the things that they offered for free during the day especially what they do on Wednesday they should do something like that on the weekend. The room setup was very unique you felt like you were in a studio apartment it isn't a good location where a lot of things are walkable.

Cons:

I had cockroaches in my room and I made known of it and nothing was done about it they talked of even switching my rooms and a manager was supposed to get with me about it and nothing ever happened it was like it didn't even ever happen also it would be nice if they would have told everybody that their pool was down especially online people booked that hotel feeling like there was going to be a pool. Also take down the fact that you have shuttle services if you don't have a shuttle driver then maybe don't have shuttle services available when you don't have them available.

2026-08-17 • via Nuitee
S
Sestagalli • family_with_children • ar
7
2026-07-25 • via Nuitee
A
Ayman • solo_traveller • eg
7
2026-07-12 • via Nuitee
R
roberto • solo_traveller • es
10
Dallas como en casa
Pros:

Me gusta mucho la gente que trabaja muy amable y hospitalaria de 10

Cons:

La variedad del desayuno

2026-07-12 • via Nuitee
R
Rob • extended_group • nl
9
2026-07-12 • via Nuitee
A
Alvarez • couple • cr
9
Muy satisfecho !
Pros:

Muy lindo. Buen desayuno, limpio, exc ubicación.

Cons:

La habitación tenia una pequeña fuga de agua, mojaba constantemente el piso y la alfombra.

2026-07-05 • via Nuitee
K
Katsuko • family_with_children • jp
5
Pros:

コーヒーがおいしかった。部屋も広く、テレビも2台あり、ミニキッチン付きで良かった。

Cons:

部屋にはいったとたん、メキシカン料理のにおいがする。においは感じなくなるが、毎回ドアを開けるたび鼻につくので、カーペットなどに染みついて取れないんだと思う。
朝食は7泊したので、代り映えしないのがきつかった。果物はあったが野菜類がいっさいない。

2026-07-04 • via Nuitee
D
Darío Dabbene • solo_traveller • ar
8
2026-06-29 • via Nuitee
L
Listyanna • couple • de
10
2026-06-28 • via Nuitee
R
Ruud • couple • nl
7
2026-06-27 • via Nuitee
N
Naohiro • couple • jp
1
2026-06-16 • via Nuitee
S
Solomonisadog • solo_traveller • ca
6
Maintenance Issues
Pros:

Breakfast

Cons:

Elevator wasn't working for one night.

2026-06-09 • via Nuitee
S
Senetra • couple • us
10
2026-06-08 • via Nuitee
M
Mallory • couple • us
10
Relaxing and fun!
Pros:

Love the rooms

Cons:

Nothing I didn’t like

2026-05-28 • via Nuitee