Best Western Grant Park Hotel

Hotels
•
Best Western
7.5 (2353 reviews)
1100 South Michigan Avenue , Chicago , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
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Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Noisy rooms
Room maintenance issues

Categories

Cleanliness
6.89
Mixed reviews about cleanliness, needs improvement based on comments about smells and maintenance.
Service
8.36
Staff were noted to be very good and helpful across multiple reviews.
Location
8.4
Location was frequently praised for being close to attractions and convenient.
Room Quality
6.85
Some complaints about room updates and issues with equipment.
Amenities
7.38
Room amenities such as fridges and microwaves were absent or limited.
Value for Money
7.84
Good value considering location and service, despite some drawbacks.
Food and Beverage
6.89
Limited feedback, but breakfast mentioned as pricey.
Overall Experience
7.36
Overall experience is positive but with notable concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:37

Property Description

Convenient Location and Comfortable Accommodation
Located across from Grant Park, Best Western Grant Park Hotel offers comfortable guest rooms with free WiFi, cable TV, and work desk.

On-Site Amenities for Your Convenience
Enjoy the convenience of an on-site restaurant, fitness center, and business center at Grant Park Best Western.

Delicious Dining Options and Nearby Attractions
Indulge in classic American and Italian cuisine at Mei’s Kitchen or grab a pastry at LaVazza Italian Coffee Bar. Explore nearby attractions like Adler Planetarium and Millennium Park, all within walking distance.

Book your stay now at Best Western Grant Park Hotel for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 2353 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
L
Lucille • extended_group • us
3
2026-06-27 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-06-26 • via Nuitee
J
Jason • solo_traveller • us
10
2026-06-26 • via Nuitee
C
Cindy • family_with_children • us
10
Cons:

Paying to park

2026-06-25 • via Nuitee
C
chanapong • couple • th
9
2026-06-25 • via Nuitee
Y
yossef • solo_traveller • il
4
Cons:

Old, nof well maintained facility. The aircondition is very noisy

2026-06-24 • via Nuitee
I
Ingrid • solo_traveller • br
8
2026-06-22 • via Nuitee
A
Aleasha • couple • us
7
Pros:

Nice staff convenient to downtown and museum campus

Cons:

No working ice machines and pop machines were all sold out on all beverages

2026-06-22 • via Nuitee
B
brandi • couple • us
2
Pros:

Didn’t get call that room was ready, room wasn’t ready upon arrival at check in either

2026-06-22 • via Nuitee
B
Bryan • solo_traveller • gb
4
V poor and was not super cheap
Pros:

Nice staff. V friendly

Cons:

Out dated, dirty, shocking gym (no towels and half the equipment did not work), no bar/food and vending machines did not work on the 5tg floor

2026-06-22 • via Nuitee
S
Stacy • couple • us
3
Pros:

Location

Cons:

Mildew smell, windows thin and didn’t keep the air in,

2026-06-22 • via Nuitee
S
Shun • family_with_children • us
7
2026-06-22 • via Nuitee
J
James • solo_traveller • gb
8
2026-06-22 • via Nuitee
G
Gabrielle • family_with_children • us
1
Terrible hotel. Cockroaches.
Pros:

The location was super close to the city and very easy to walk everywhere we wanted to go.

Cons:

Hotel was very poorly maintained. Our bed covers were ripped and both had several holes, the bathroom had mold spots that had been caulked over and was rusty, there was an old door that went to a balcony that no longer exists, the ice machine was broken the entire time we were there, we also found cockroaches in our room. When we told the front desk about the cockroaches they said sorry and moved on with their day. Absolutely will never stay with this chain again.

2026-06-21 • via Nuitee
M
Marygrace • solo_traveller • us
7
Simple, easy stay.
Pros:

I had to book last minute and was able to secure a room for two nights. It was within walkable distance to the museums and attractions I wanted to go to, and close to public transportation if I wanted to venture out further. The room was nice and clean and felt safe.Everything was comfortable and clean. Staff was nice.

Cons:

The room was on the 8th floor and had an okay view but the other buildings can see into the room so if you wanted sunshine, you have to be comfortable with the cafeteria in the other building being able to see you resting in bed. You could hear everything in the hallway and the doors slamming. Having to pay 59 dollars for valet was more than I budgeted, but I didn't feel comfortable leaving my car in a lot.

2026-06-21 • via Nuitee
J
Jayme • solo_traveller • us
10
2026-06-20 • via Nuitee
S
Sujit • solo_traveller • in
9
Pros:

Location

Cons:

Room was ok not great

2026-06-20 • via Nuitee
K
Kirsten • family_with_children • us
9
Pros:

Great location for our Chicago vacation, close to a lot of museums and public transit

Cons:

Ice machine didn't work

2026-06-20 • via Nuitee
J
Jessica • extended_group • us
8
Loved my stay here. Great location. If I ever come back to Chicago, I’ll probably stay here.
Pros:

Fantastic location - everything in the loop is walkable. There a bus stop right in front of the hotel, a metra stop right over the bridge in the park, and an l stop just a couple blocks away. Staff was amazing. The bakery downstairs was fantastic (and the discount was great).

Cons:

Elevators were pretty small and with so many people staying there, you sometimes had to wait a long time

2026-06-19 • via Nuitee
T
Travis • solo_traveller • us
9
Pros:

Location. Location. Location.

Cons:

Better curtains to black out sunlight.

2026-06-19 • via Nuitee