Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3677 reviews)
Pijarska 13 , Kraków , pl
+48 12 324 90 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.2
Based on 3677 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
J
Jiři • extended_group • cz
8
Pros:

Poloha, cistota, dobrá snídane

Cons:

Ne zcela orientovany personal na recepci

2026-08-29 • via Nuitee
M
Marcin • solo_traveller • pl
1
I’ve canceled my booking and switched to different hotel.
Pros:

I’ve booked the room and after check in the room turned out to be very small and the bed was maybe 90cm wide (something like servants room). Terrible.

Cons:

The building and service itself was great.

2026-08-29 • via Nuitee
A
Avishai • couple • il
9
2026-08-29 • via Nuitee
A
Andrey • couple • gb
7
Characterful find for a stay in Krakow
Pros:

Full of character and great location. Nice and well decorated deluxe room full of light.

Cons:

Poor sound proofing in interconnecting rooms. Dirty seats in the restaurant, lack of turn down and luggage assistance. Service at breakfast could be better.

2026-08-29 • via Nuitee
M
michael • couple • us
10
2026-08-29 • via Nuitee
D
Dan Bram • solo_traveller • il
10
Pros:

Loved it. Perfect!!!

2026-08-28 • via Nuitee
S
Sandra • family_with_children • fr
8
Pros:

Emplacement
Très propre
Chambre et salle de bain spacieuses

Cons:

Matelas et oreillers trop mous
Accueil moyen

2026-08-28 • via Nuitee
J
Janos • extended_group • ro
10
Good vibes
Pros:

Micul dejun excelent.
Personalul foarte atent si placut.

2026-08-28 • via Nuitee
B
BADREH • couple • sa
10
Pros:

فندق جميل جدًا بطابع تاريخي مميز، وموقعه ممتاز في قلب كراكوف وقريب من أهم المعالم والساحة الرئيسية. الغرف نظيفة ومريحة، والديكور يجمع بين الطابع التاريخي والفخامة الحديثة. تعامل الموظفين راقٍ والخدمة ممتازة. تجربة جميلة جدًا وأنصح به لمن يحب الفنادق التاريخية والموقع المميز.

2026-08-27 • via Nuitee
M
Moshe • solo_traveller • il
10
2026-08-27 • via Nuitee
B
Bastian • solo_traveller • de
9
2026-08-26 • via Nuitee
J
Jacob • solo_traveller • gb
10
2026-08-25 • via Nuitee
A
Arturs • family_with_children • lv
9
2026-08-25 • via Nuitee
R
Ralf • extended_group • de
10
Tolles Hotel mit viel Geschichte und gutem Personal
Pros:

Sehr gute Lage und sehr gutes Frühstück

Cons:

Nichts

2026-08-25 • via Nuitee
M
michael • couple • us
9
2026-08-25 • via Nuitee
S
Sebastian • solo_traveller • pl
10
Pros:

Wyjątkowe śniadanie, możliwość zamawiania ciepłych dań.

2026-08-24 • via Nuitee
L
Lottie Phipps • extended_group • de
10
Schick, zentral und perfekt.
Pros:

Design, Lage, Frühstück - alles top. Appartement für bis zu 4 Personen sehr geräumig. Sehr gutes Restaurant. Valet Parking.

2026-08-24 • via Nuitee
N
Nurit • solo_traveller • il
10
2026-08-24 • via Nuitee
C
Caroline • family_with_children • gb
10
Lovely stay in an interesting city.
Pros:

The location was perfect being just a short stroll from the main square and the staff were all very nice especially on reception who were very helpful. We had 3 rooms, 2 of which were very large family rooms with a separate sleeping area for the grandchildren. The decor is in keeping with the age of the building. We would definitely stay again and recommend to others.

Cons:

Perhaps the breakfast room could be a bit bigger for the size of the hotel as it's open to the public as well.

2026-08-24 • via Nuitee
V
Velina • extended_group • bg
9
2026-08-24 • via Nuitee