Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3293 reviews)
Pijarska 13 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Location

Guest Reviews

9.2
Based on 3293 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
A
a5f6460de5ab7275d877eeb3985b86d9 • solo_traveller • nl
10
2026-04-18 • via Nuitee
1
1ea95ec68a7b71d84ee4589b0ae07b03 • solo_traveller • pl
8
Cons:

Pokój hotelowy wymaga już chyba odświeżenia. W pokoju bardzo głośno, wszystko słychać z zewnątrz. Kołdra też chyba ma już swoje lata, bardzo cienka i mała.

2026-04-18 • via Nuitee
3
338c98839aaa71aeee9cf6be390f4db2 • couple • gb
6
Nice staff and location. Hotel could do with a repaint
Pros:

Great location and very helpful staff

Cons:

Room was really noisy, a bit worn looking. Very basis for a top hotel

2026-04-18 • via Nuitee
0
0541668a368871961f5257d09997e294 • couple • dk
9
2026-04-17 • via Nuitee
7
7722cf1796bf7261a42bf7932bc59896 • solo_traveller • ua
10
2026-04-17 • via Nuitee
7
7f5f1f57514f7159963283de7ccb95b0 • family_with_children • de
9
wunderbar
2026-04-16 • via Nuitee
E
eeb727a6096072482f677313fd3d8f89 • solo_traveller • au
8
Pros:

Location

Cons:

Gym facilities are very basic

2026-04-15 • via Nuitee
0
0ec9cac9b22f70c261b2dd82194aa726 • couple • us
10
Pros:

Classic old hotel. Restaurant bar and the staff. Lovely stay.

2026-04-15 • via Nuitee
F
fe57a40b1e8970c97c44d248657fbf83 • extended_group • it
9
Una vera scoperta
Pros:

La pozione, la camera, la pulizia

Cons:

Lo stile, andrebbe un po rinnovato e la colazione, il buffet un po troppo concentrato in poco spazio

2026-04-14 • via Nuitee
8
842cc48fdf8f72f90147f2541cc92042 • couple • fr
10
Excellent hôtel
Pros:

Bel hôtel avec un excellent service

Cons:

La qualité du service, le confort de l’hôtel et son emplacement

2026-04-14 • via Nuitee
2
23a92c388d5f71faec83eca6c6400713 • extended_group • de
8
2026-04-13 • via Nuitee
8
8533682acfc0708a708e72138d26aee3 • couple • bg
10
2026-04-13 • via Nuitee
D
dc2256a7d8b873e9d43773d42cd4b8d8 • family_with_children • gb
10
Very nice
Pros:

Location ,decor , clean ,relaxed atmosphere , lovely staff .

Cons:

Nothing

2026-04-13 • via Nuitee
3
375c797ce20071425d6856c0634df545 • couple • fr
10
Pros:

Mais le restaurant était super bon on y a mangé plusieurs fois et c’était top.
L’emplacement top
Rapport qualité/prix très bien.

Cons:

Manque de choix au buffet du petit déjeuner.

2026-04-13 • via Nuitee
7
73afdb3faf2473649cbf6228cb9b9906 • couple • fi
10
2026-04-13 • via Nuitee
7
71965cd5645c71fab4690e1138a676c8 • solo_traveller • pl
10
2026-04-12 • via Nuitee
0
036a74ed76c0723d4cf81c45b7ff612f • couple • pl
10
2026-04-12 • via Nuitee
5
5ad58817a6c7710f484ddc90a6fe62ba • family_with_children • pl
10
2026-04-12 • via Nuitee
9
9ae4044dbb427035ef61a49340ba5875 • couple • pl
7
2026-04-12 • via Nuitee
M
marina • couple • tr
5
I will not return there
Pros:

Rooms are cold

Cons:

Fpod and service in the rest is bad

2026-04-11 • via Nuitee