Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3334 reviews)
Pijarska 13 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Location

Guest Reviews

9.2
Based on 3334 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
T
tyytus • couple • pl
8
Pros:

Lokalizacja, Śniadania. Personel miły i uczynny

Cons:

Wykładzina w pokoju wygląda odstraszająco, czas na wymianę.

2026-05-07 • via Nuitee
R
Robert • couple • sk
10
2026-05-05 • via Nuitee
J
Jensen • couple • dk
5
Belliggenheden er så fint, at den få en til at glemme de mangler, jeg nævnte
Pros:

Beliggenhed bar enestående. Hotellet mangler tiltag til ældre mennesker. Badekarret i badeværelset uden håndtag og skriftsikker måtte.

Cons:

Jvf. Ovenfor

2026-05-05 • via Nuitee
F
Fabrizio • couple • it
8
Mi aspettavo qualcosa di meglio , non mi sembra un 5 stelle. Spazi comuni inesistenti , servizi minimali. Necessario un
Pros:

Ottima posizione in città vecchia e stanze di ampie dimensioni

Cons:

Atmosfera un po’ retro e fané avrebbe bisogno di un ammodernamento. La colazione a buffet è piuttosto misera e presentata male.

2026-05-05 • via Nuitee
H
Hubert • extended_group • no
9
2026-05-04 • via Nuitee
A
Anna • extended_group • pl
10
2026-05-04 • via Nuitee
H
Heike • solo_traveller • de
8
Pros:

Die Lage des Hotels ist super! Das Frühstück war prima. Für einen Kurzaufenrhalt zu empfehlen.

Cons:

Das Abendessen war medium. Das normale Doppelzimmer ist etwas klein.

2026-05-04 • via Nuitee
D
Derek Rob • family_with_children • ie
8
2026-05-03 • via Nuitee
B
Bennett • couple • us
10
2026-05-03 • via Nuitee
S
Susanna • solo_traveller • se
9
Pros:

Hotellet väldigt bra till i gamla stan.

Cons:

Hade förväntat mig t.ex bacon till frukosten dvs enligt kontinental variant.

2026-05-02 • via Nuitee
G
Gordon • couple • gb
10
Very comfortable stay in a great location
Pros:

I loved the hotel. Nice classy old world feel without being shabby or tired. Everything about the place felt authentic.

2026-05-01 • via Nuitee
L
Liia Kiens • solo_traveller • ee
10
Pros:

Meie tuba oli kolmandal korrusel, vanniga, hindan seda kõrgelt. Puhas, mugav ja lai voodi. Suur ja puhas vannituba. Erakordne hommikusöök, hea kohv, soovi korral vahuvein. Tellitav hommikusöök oli mitmekesine. Kiire teenindus. Tähelepanelik personal. Õhtusöögiga jäime samuti rahule.
Eriline tänu noormehele kes abistas meid väga palju meie peatumise ajal, kahjuks ei tea tema nime aga ta töötas sisseteristreerimise lauas 28.04.26. Väga, väga professionaalne teenindus, aitäh!

Cons:

Voodil on ainult üks tekk aga see on kergesti lahendatav, saab küsida teki juurde, pole probleemi🙂

2026-05-01 • via Nuitee
K
Kamen • solo_traveller • bg
10
2026-05-01 • via Nuitee
K
Karen • couple • us
10
2026-04-30 • via Nuitee
S
Scott Davie • solo_traveller • gb
9
Pros:

Excellent location, staff very friendly and helpful

2026-04-30 • via Nuitee
D
Daniel • couple • ch
9
2026-04-30 • via Nuitee
H
Heike • solo_traveller • de
8
2026-04-30 • via Nuitee
A
Alec • solo_traveller • ch
10
2026-04-29 • via Nuitee
F
Federica • family_with_children • it
5
Passabile. Hotel con pretese da 5* ma effettive 4.
Pros:

Il tavolo da biliardo è un simpatico diversivo per passare la serata dopo cena. La pulizia delle camere era impeccabile, lo staff addetto alle pulizie e del ristorante molto gentile e disponibile.

Cons:

Per essere un Hotel a 5 stelle non ha dimostrato di avere tutti i servizi che dovrebbe avere. La colazione presentava una scarsa quantità di scelta, proponendo solo un “menu” locale/francese. Prediligendo cibi salati e molto speziati. La frutta, in minuscole fettine (kiwi, arancia, melone), solo due tipi di confetture (fragola e mango) e tutti cornetti dolci con tanto tantissimo burro. Non c’era bacon ne cibo vegano, senza glutine, senza lattosio etc. Mi sarei aspettata una tipica colazione internazionale. Il servizio a tavola era limitato alla scelta solo dei piatti. Il caffe e bevande erano self service. Al check-in ci è stata consegnata solo la chiave e indicata la via dell’ascensore (nessuno si è proposto di accompagnarci o di aiutarci con le valige).

2026-04-29 • via Nuitee
A
andrea • solo_traveller • it
9
Pros:

Struttura elegante e ben organizzata. Pulizia al top e personale gentile.

2026-04-29 • via Nuitee