Four Points by Sheraton Orlando Convention Center

Hotels
Four Points by Sheraton
8.3 (483 reviews)
6435 Westwood Boulevard , Orlando , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Mold in rooms
Rude staff interactions

Categories

Cleanliness
4.94
Several reviews reported black mold issues in the rooms, highlighting significant cleanliness concerns.
Service
8.91
Instances of helpfulness from staff, but overshadowed by negative experiences with night shift personnel.
Location
9.95
Location is generally convenient, but not explicitly mentioned in reviews.
Room Quality
5.9
Severe complaints regarding mold in rooms, indicating poor room quality.
Amenities
9.43
No specific mentions of amenities provided in reviews.
Value for Money
8.89
Some reviews indicated dissatisfaction with value due to the experiences encountered.
Food and Beverage
9.44
No food and beverage comments were mentioned in the reviews.
Overall Experience
8.91
Overall guest experience negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:12

Property Description

Modern Accommodations with Refrigerators and Coffee Makers

At the Four Points by Sheraton Orlando Convention Center, enjoy the convenience of having a refrigerator and coffee maker in every modern room. Stay connected with free WiFi, relax in the seating area, and unwind in front of the flat-screen TV.

Outdoor Pool and On-Site Gym

Take advantage of free access to the outdoor pool and stay active at the small on-site gym during your stay. Whether you prefer lounging by the pool or getting in a workout, we have you covered.

Convenient Location and Free Parking

Located just minutes away from the Orange County Convention Center and a short drive from the Orlando International Airport, our hotel offers a prime location for business and leisure travelers. Plus, enjoy the convenience of free parking during your stay.

Experience comfort and convenience at the Four Points by Sheraton Orlando Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 483 reviews
Cleanliness: 4.94
Service: 8.91
Location: 9.95
Room Quality: 5.9
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
O
Oluwatoyin solo_traveller ng
8
2026-07-23 via Nuitee
P
Paul couple au
7
2026-07-19 via Nuitee
S
sharifa solo_traveller ae
7
2026-07-18 via Nuitee
K
Kishore couple us
9
Great central location. Staff is very friendly and helpful
Pros:

Staff is excellent; friendly and responsive. Excellent location, about 15 min walk to convention center.

Cons:

Little bit dated. WiFi not great in some spots.

2026-07-15 via Nuitee
K
kelli extended_group us
8
2026-07-04 via Nuitee
J
jamescM6804IG Business
10
A good hotel bar? Finally
Pros:

Stacey at the bar was top notch. Was very engaging and helpful during the entire stay. Made up for any deficits in the hotel experience

2026-06-30 via Tripadvisor
L
L2115LWjenniferc Family
10
Best bartender!
Pros:

Stacey was an amazing bartender, and took great care of our volleyball team. Great drinks and service!

2026-06-25 via Tripadvisor
I
I9018ETlindseyk Business
10
bartender stacy
Pros:

stacy was an awesome bartender, very personal, hard worker, and attentive!!

2026-06-25 via Tripadvisor
T
Travel47816204158 Business
10
Stacy
Pros:

Stacy was so amazing, I genuinely love her. She served each soda with so much kindness, always attending to my thirst. Give Stacy infinity tips.

2026-06-25 via Tripadvisor
Q
Q5516ESkatem Family
8
Pleasant stay in Orlando
Pros:

Stayed at the Four Points for a volleyball tournament. Employees were very helpful and engaged with guests. Stacey in the restaurant was exceptional and went above and beyond to make sure we were taken care of and enjoyed our food/drinks. She was also very funny and pleasant to talk to. Due to the heat, the team spent a lot of time in the lobby bar/restaurant area socializing and it was a nice space to hang out. The pool was clean and there was enough seating. Rooms are a bit worn but housekeeping does a good job keeping them clean and well stocked.

2026-06-24 via Tripadvisor
Z
Z8151JXpaulm Family
8
Great hotel
Pros:

Great hotel. Stay was for volleyball tournament at the convention center. Good location and the kids loved the pool.
Stacey our server was amazing! Took very good care of us and was super friendly.

2026-06-24 via Tripadvisor
S
Stay38157830330 Business
10
Excellent on site amenities!
Pros:

We loved that the hotel featured the Westwood Bar and Grill! Stacey gave fantastic service and great conversation.

2026-06-24 via Tripadvisor
S
shannonm325 Couples
10
Amazing
Pros:

Loved my visit here. Stacey at Westwood bar and grill was amazing, so personable and sweet. Definitely recommend

2026-06-24 via Tripadvisor
G
glorimar couple us
6
2026-06-21 via Nuitee
R
Riestra family_with_children us
10
Good
Pros:

Value, location, cleaningless

Cons:

Guest on the other room fight until 3am very noisy.

2026-06-19 via Nuitee
M
Mendoza solo_traveller us
5
2026-06-18 via Nuitee
H
Holidayna4 Family
10
Excellent experience convenient to theme parks
Pros:

We booked a studio double for an amazing price and checked in around midnight. The wonderful staff upgraded us to a 1 bedroom suite with 2 Queen Beds. The room was incredibly comfortable and the staff were incredible. The housekeepers made us feel right at home and added small touches to the room, such as towel animals, chocolate, and a card. The room had plenty of outlets, nice new furniture and TVs, excellent internet connectivity, and was always pristine. The location was close and convenient to the parks and restaurants. We will certainly visit this hotel again!

2026-06-14 via Tripadvisor
C
Cristina solo_traveller cl
8
Muy grata y cómoda estadía
Pros:

Todo el personal es muy amable, siempre con gran disposición y muy buena atención. A pesar de ser un hotel grande, su estilo es muy acogedor. Además, comparados con los precios de la ciudad, los precios del restaurante son muy razonables. Lo que también me gustó es que el aire acondicionado estaba muy adecuado en mi habitación

Cons:

2 comentarios: A diferencia de otros hoteles, para subir a otros pisos en los ascensores no se requiere de una tarjeta, sino que solo de apretar los botones. Lo encontré un poco inseguro.
Por otra parte, en mi habitación no había cajones ni repisas para poner ropa. La pude acomodar en los colgadores pero hubiera agradecido un par de cajones

2026-06-03 via Nuitee
B
Brittany couple us
10
Perfect
Pros:

I went for a work trip a nice walk to the convention center, staff was very friendly the rooms were clean I love when our beds got made we had towel animal and a little sweet treat

Cons:

Nothing

2026-06-02 via Nuitee
L
Léa couple fr
1
Scam
Pros:

Nothing

Cons:

The room was old and had a weird smell of damp. The light was not working in the first room so we had to switch and it was the same in the other one. We didn’t get housekeeping for 2 days in a row, and when I asked for someone to come I had to empty my own trash and return the used towels myself. This is unacceptable when you pay for a service. Finally, someone ate at the restaurant and apparently put the bill on my room, I was charged for a meal that I never ate ! We never used the hotel’s restaurant during our stat and I paid for someone else’s meal when we ordered in and ate in our room that night ! I’ve never seen such a scam.

2026-05-29 via Nuitee