Hotel Borg by Keahotels

Hotels
8.8 (1230 reviews)
Pósthússtræti 11 , Reykjavík , is

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent room service
Older room quality than expected
Mediocre breakfast options

Categories

Cleanliness
8.44
Overall cleanliness was noted as good, but some rooms were reported not serviced as requested.
Service
9.41
Staff were generally described as friendly and helpful, though there were instances of unhelpfulness.
Location
9.95
Location received high praise for being central and convenient to key attractions.
Room Quality
8.4
Rooms were described as clean and comfortable, but some were older than expected.
Amenities
8.43
Amenities like tea and coffee facilities were found lacking in comparison to similar hotels.
Value for Money
8.39
Perceived value was a concern, particularly regarding the price relative to room quality.
Food and Beverage
8.44
Food options were considered decent, but breakfast was described as mediocre for the price.
Overall Experience
8.91
Overall experience was positive, with guests expressing willingness to return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:11

Property Description

Luxurious Art Deco Style in the Heart of Reykjavik

Elegant Rooms and Spa Facilities
Indulge in the comfort of quality beds, Philippe Starck fittings, and stylish art deco furniture in every room at Hotel Borg. Unwind at the in-house spa and gym, complete with a hot tub, sauna, and steam room. Treat yourself to a relaxing massage during your stay.

Convenient Services and Nearby Attractions
Let our dedicated staff assist you with tour bookings and car rentals to make your stay stress-free. Explore the vibrant Laugavegur shopping street just steps away, or embark on a thrilling boat safari adventure at the Life of Whales terminal nearby.

Experience luxury and convenience at Hotel Borg - Book now for an unforgettable stay!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When booking more than 7 nights, different policies and additional supplements may apply.

The credit card used to pre-pay a nonrefundable reservation must be presented upon check-in, and the cardholder’s name must match the ID of the guest checking in. In cases where the physical credit card is not present, or we are unable to verify the card’s ownership, the original transaction will be voided, and a new payment must be processed before check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Location

Guest Reviews

8.8
Based on 1230 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
E
Estelle couple gb
10
Perfect location, very quiet, comfy beds
Pros:

Great location ready for an early flight in the morning, 5 mins to Terminal 5!

2026-08-15 via Nuitee
A
Alix couple us
9
2026-08-15 via Nuitee
O
Odelya family_with_children il
5
Pros:

המלון ממוקם במיקום מצוין החדר היה מרווח ונקי.
אהבנו את החלונות הגדולים שהכניסו הרבה אור

Cons:

עם זאת, לא אהבנו את זה שהיה חייב מפתח ענק, הדלתות היו כבדות בכל הקומה וכל כניסה של אורחים לחדרים שומעים את זה בעוצמה שזה היה ממש מטריד, הפריע לישון בלילות ופגע בחוויה ובנוסף ארוחת הבוקר הייתה עלובה, היו חסרים דברים הקפה עלה הון ביחס לזה שמדובר בארוחת בוקר במלון 20 יורו לכוס קפה היה למי שמסוגל לשתות קפה פילטר, השירות בחדר האוכל לא היה אדיב

2026-08-14 via Nuitee
J
Jorge solo_traveller es
7
Bien pero demasiado caro para lo que ofrece
Pros:

Buen desayuno, personal colaborador, ubicación excelente, camas cómodas

Cons:

Ruido nocturno de los respiraderos, como un zumbido continuo y molesto. El hotel necesita un repaso

2026-08-13 via Nuitee
K
Kenneth solo_traveller us
9
Pros:

Great breakfast! Staff friendly and very helpful!

2026-08-13 via Nuitee
T
Teresa solo_traveller us
7
Very nice stay.
Pros:

Breakfast was good, the hotel is within walking distance to just about everything you’ll want to see in Reykjavík.

Cons:

Extra charge for the hot tub and sauna.

2026-08-09 via Nuitee
K
Kristin solo_traveller us
8
2026-08-08 via Nuitee
E
Elena solo_traveller it
8
2026-08-04 via Nuitee
B
Barbara couple es
9
2026-07-21 via Nuitee
A
AIYA family_with_children gb
5
Pros:

Was not very great

Cons:

Not very helpful

2026-07-20 via Nuitee
C
Claire couple gb
9
Classy and full of history
Pros:

A mainstay in Reykjavik, central and classy

Cons:

The hotel is between owners and the restaurant was closed. We wish them the very best under new management because this is a lovely hotel with a real sense of tradition that we are very fond of.

2026-07-20 via Nuitee
K
Kathleen solo_traveller us
10
Pros:

Location close to University. Breakfast was great.

2026-07-20 via Nuitee
J
JUDY solo_traveller us
9
Pros:

Great location

Cons:

Noise from bars at night

2026-07-19 via Nuitee
T
Theresa solo_traveller us
9
Very nice place, expensive as is everything in Iceland. Wish they offered a smaller breakfast option.
Pros:

Classic hotel, excellent staff, very comfortable room.

Cons:

There is a very noisy bar next door and our room in the back of the hotel was very noisy from 10pm to midnight the day we arrived (we only stayed one night).

2026-07-19 via Nuitee
P
Patrick couple be
10
Top location
Pros:

Very good location ; friendly staff

Cons:

No remarks , all ok

2026-07-18 via Nuitee
M
michelle couple us
10
2026-07-17 via Nuitee
L
Lizet couple nl
8
2026-07-10 via Nuitee
L
Lizet couple nl
8
2026-07-10 via Nuitee
P
Peter couple gb
1
Poor
Pros:

Not much! This hotel is the middle of being sold. No bar, no breakfast, no room service, no mini bar and cleaning your room was optional!
At the price they were charging was extortionate when no facilities…

Cons:

See above

2026-07-09 via Nuitee
A
Annemarie extended_group nl
9
Great location in the center, beautiful hotel.
Pros:

Great location

2026-07-07 via Nuitee