Hotel Borg by Keahotels

Hotels
8.8 (1215 reviews)
Pósthússtræti 11 , Reykjavík , is
+354 551 1440

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent room service
Older room quality than expected
Mediocre breakfast options

Categories

Cleanliness
8.44
Overall cleanliness was noted as good, but some rooms were reported not serviced as requested.
Service
9.41
Staff were generally described as friendly and helpful, though there were instances of unhelpfulness.
Location
9.95
Location received high praise for being central and convenient to key attractions.
Room Quality
8.4
Rooms were described as clean and comfortable, but some were older than expected.
Amenities
8.43
Amenities like tea and coffee facilities were found lacking in comparison to similar hotels.
Value for Money
8.39
Perceived value was a concern, particularly regarding the price relative to room quality.
Food and Beverage
8.44
Food options were considered decent, but breakfast was described as mediocre for the price.
Overall Experience
8.91
Overall experience was positive, with guests expressing willingness to return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:11

Property Description

Luxurious Art Deco Style in the Heart of Reykjavik

Elegant Rooms and Spa Facilities
Indulge in the comfort of quality beds, Philippe Starck fittings, and stylish art deco furniture in every room at Hotel Borg. Unwind at the in-house spa and gym, complete with a hot tub, sauna, and steam room. Treat yourself to a relaxing massage during your stay.

Convenient Services and Nearby Attractions
Let our dedicated staff assist you with tour bookings and car rentals to make your stay stress-free. Explore the vibrant Laugavegur shopping street just steps away, or embark on a thrilling boat safari adventure at the Life of Whales terminal nearby.

Experience luxury and convenience at Hotel Borg - Book now for an unforgettable stay!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When booking more than 7 nights, different policies and additional supplements may apply.

The credit card used to pre-pay a nonrefundable reservation must be presented upon check-in, and the cardholder’s name must match the ID of the guest checking in. In cases where the physical credit card is not present, or we are unable to verify the card’s ownership, the original transaction will be voided, and a new payment must be processed before check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KEF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 59 per person per night when using an available extra bed.
    People 12 years old and over stay for € 73 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1215 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
B
Barbara • couple • es
9
2026-07-21 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Location close to University. Breakfast was great.

2026-07-20 • via Nuitee
A
AIYA • family_with_children • gb
5
Pros:

Was not very great

Cons:

Not very helpful

2026-07-20 • via Nuitee
C
Claire • couple • gb
9
Classy and full of history
Pros:

A mainstay in Reykjavik, central and classy

Cons:

The hotel is between owners and the restaurant was closed. We wish them the very best under new management because this is a lovely hotel with a real sense of tradition that we are very fond of.

2026-07-20 • via Nuitee
T
Theresa • solo_traveller • us
9
Very nice place, expensive as is everything in Iceland. Wish they offered a smaller breakfast option.
Pros:

Classic hotel, excellent staff, very comfortable room.

Cons:

There is a very noisy bar next door and our room in the back of the hotel was very noisy from 10pm to midnight the day we arrived (we only stayed one night).

2026-07-19 • via Nuitee
J
JUDY • solo_traveller • us
9
Pros:

Great location

Cons:

Noise from bars at night

2026-07-19 • via Nuitee
P
Patrick • couple • be
10
Top location
Pros:

Very good location ; friendly staff

Cons:

No remarks , all ok

2026-07-18 • via Nuitee
M
michelle • couple • us
10
2026-07-17 • via Nuitee
L
Lizet • couple • nl
8
2026-07-10 • via Nuitee
L
Lizet • couple • nl
8
2026-07-10 • via Nuitee
P
Peter • couple • gb
1
Poor
Pros:

Not much! This hotel is the middle of being sold. No bar, no breakfast, no room service, no mini bar and cleaning your room was optional!
At the price they were charging was extortionate when no facilities…

Cons:

See above

2026-07-09 • via Nuitee
A
Annemarie • extended_group • nl
9
Great location in the center, beautiful hotel.
Pros:

Great location

2026-07-07 • via Nuitee
I
Iris • solo_traveller • il
10
2026-07-04 • via Nuitee
G
Guillaume • couple • nl
8
2026-07-01 • via Nuitee
A
Anne • couple • be
4
Disapointing
Pros:

I had a very bad experience at this hotel. During my stay, my jewelry bag containing several valuable items disappeared. It included three pairs of gold earrings and a very valuable pearl necklace. This was extremely distressing, as these items had significant financial and sentimental value. I was deeply disappointed by how this situation affected my stay. I encourage future guests to keep their valuables secure and to be cautious.

2026-06-29 • via Nuitee
K
Kimberley • solo_traveller • nl
6
2026-06-28 • via Nuitee
G
Grazia • couple • it
8
Accoglienza e buon gusto aiutano !
Pros:

Lo stile art decò, la centralità , l’organizzazione. La cortesia del personale

Cons:

Abbastanza caro, ma tutto in Islanda lo è!!

2026-06-26 • via Nuitee
M
M6035CKbobr • NONE • Grand Lake, Grand County, Colorado
10
Beautiful, elegant "lady" well located in heart of city
Pros:

We stayed here following a Viking cruise. The hotel is elegant, reflective of a golden era. The hotel staff was so very friendly and helpful during our stay, couldn't ask for more from them. Hopefully the hotel will consider opening their restaurant in the future to provide a complete destination experience. BTW, the included buffet breakfast was most impressive and delicious. Can't beat the location for walking around the center of Reykjavik. Plenty of shops, restaurants, drinking establishments, etc. within easy 5-15 minute walk.

2026-06-25 • via Tripadvisor
L
LooseGooseMA • NONE • Boston, Massachusetts
10
Reykjavik
Pros:

Hotel Borg is a lovely hotel with a great location. The service was excellent and the rooms were clean and nicely decorated.

2026-06-25 • via Tripadvisor
J
jmmdownhil • Couples • Chapel Hill, North Carolina
6
Short stay
Pros:

As others have noted, the hotel is in an excellent location near main shopping areas and the harbor area, as well as restaurants and bars.
The hotel is clean and appears to be well maintained, although originally built in the 1930’s.
The staff was friendly and offered restaurant options as the hotel’s restaurant/bar was closed during our stay (temporary or permanent?) except for breakfast. Not a big deal for us as it provided the opportunity visit a couple of the many near by restaurants/bars.
Our room was small by current standards and lacked storage space, especially for 2 people. The coffee maker and one bed side lamp did not work which was not a big deal due to our short stay.
Also there were limited electrical outlets. I climbed under the desk to locate 2 power strips (already powering TV, coffee maker, lamp, etc.) so I could connect phone/iPad chargers.
Of greater concern were the potentially unsafe conditions in the bathroom, especially for people with mobility issues or the elderly:
-I have never seen such a small sink in a hotel bathroom. It was impossible to use without splashing water on the tile floor creating a slipping hazard. Placing the bath mat under the sink helped to minimize the problem
-The combo tub/shower was a bigger issue. The side of the tub was ~5 inches above my knee (~25 inches above the floor), and there were no grab bars or handholds making it difficult to climb in the tub. (As a point of reference the side of a typical household tub is ~ 15 inches above the floor). Once in the tub taking a shower was also a challenge as there were no grab bars/handholds, and no anti slip protection on the floor of the tub. One had to be very careful to avoid slipping and falling in the narrow tub. Then getting out of the wet tub without the benefit of handholds was potentially dangerous. My wife elected to pass on the shower during our short stay due to the tub hazzards.

2026-06-23 • via Tripadvisor