Hotel Borg by Keahotels

Hotels
8.8 (1237 reviews)
Pósthússtræti 11 , Reykjavík , is
+354 551 1440

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent room service
Older room quality than expected
Mediocre breakfast options

Categories

Cleanliness
8.44
Overall cleanliness was noted as good, but some rooms were reported not serviced as requested.
Service
9.41
Staff were generally described as friendly and helpful, though there were instances of unhelpfulness.
Location
9.95
Location received high praise for being central and convenient to key attractions.
Room Quality
8.4
Rooms were described as clean and comfortable, but some were older than expected.
Amenities
8.43
Amenities like tea and coffee facilities were found lacking in comparison to similar hotels.
Value for Money
8.39
Perceived value was a concern, particularly regarding the price relative to room quality.
Food and Beverage
8.44
Food options were considered decent, but breakfast was described as mediocre for the price.
Overall Experience
8.91
Overall experience was positive, with guests expressing willingness to return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:11

Property Description

Luxurious Art Deco Style in the Heart of Reykjavik

Elegant Rooms and Spa Facilities
Indulge in the comfort of quality beds, Philippe Starck fittings, and stylish art deco furniture in every room at Hotel Borg. Unwind at the in-house spa and gym, complete with a hot tub, sauna, and steam room. Treat yourself to a relaxing massage during your stay.

Convenient Services and Nearby Attractions
Let our dedicated staff assist you with tour bookings and car rentals to make your stay stress-free. Explore the vibrant Laugavegur shopping street just steps away, or embark on a thrilling boat safari adventure at the Life of Whales terminal nearby.

Experience luxury and convenience at Hotel Borg - Book now for an unforgettable stay!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When booking more than 7 nights, different policies and additional supplements may apply.

The credit card used to pre-pay a nonrefundable reservation must be presented upon check-in, and the cardholder’s name must match the ID of the guest checking in. In cases where the physical credit card is not present, or we are unable to verify the card’s ownership, the original transaction will be voided, and a new payment must be processed before check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Location

Guest Reviews

8.8
Based on 1237 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
A
Atiporn • couple • th
7
2026-08-29 • via Nuitee
C
claudia • couple • it
10
2026-08-26 • via Nuitee
S
Shalini • couple • in
9
2026-08-26 • via Nuitee
P
Peter • couple • gb
7
Very good location and comfortable well-appointed room.
Pros:

Very nice comfortable room overlooking main square in town.

Cons:

Lack of public rooms and no restaurant (apart from breakfast)

2026-08-24 • via Nuitee
M
Mikel • extended_group • es
5
2026-08-23 • via Nuitee
H
Hamad • extended_group • ae
8
2026-08-23 • via Nuitee
A
Anne • family_with_children • us
5
Don't go here in high season, be prepared to be overcharged
Pros:

very good location

Cons:

It was a perfectly OK hotel, but dramatically overpriced. Very poor breakfast, which cost 40 euros; an espresso was an extra 8 euros.

2026-08-21 • via Nuitee
E
Estelle • couple • gb
10
Perfect location, very quiet, comfy beds
Pros:

Great location ready for an early flight in the morning, 5 mins to Terminal 5!

2026-08-15 • via Nuitee
A
Alix • couple • us
9
2026-08-15 • via Nuitee
O
Odelya • family_with_children • il
5
Pros:

המלון ממוקם במיקום מצוין החדר היה מרווח ונקי.
אהבנו את החלונות הגדולים שהכניסו הרבה אור

Cons:

עם זאת, לא אהבנו את זה שהיה חייב מפתח ענק, הדלתות היו כבדות בכל הקומה וכל כניסה של אורחים לחדרים שומעים את זה בעוצמה שזה היה ממש מטריד, הפריע לישון בלילות ופגע בחוויה ובנוסף ארוחת הבוקר הייתה עלובה, היו חסרים דברים הקפה עלה הון ביחס לזה שמדובר בארוחת בוקר במלון 20 יורו לכוס קפה היה למי שמסוגל לשתות קפה פילטר, השירות בחדר האוכל לא היה אדיב

2026-08-14 • via Nuitee
J
Jorge • solo_traveller • es
7
Bien pero demasiado caro para lo que ofrece
Pros:

Buen desayuno, personal colaborador, ubicación excelente, camas cómodas

Cons:

Ruido nocturno de los respiraderos, como un zumbido continuo y molesto. El hotel necesita un repaso

2026-08-13 • via Nuitee
K
Kenneth • solo_traveller • us
9
Pros:

Great breakfast! Staff friendly and very helpful!

2026-08-13 • via Nuitee
T
Teresa • solo_traveller • us
7
Very nice stay.
Pros:

Breakfast was good, the hotel is within walking distance to just about everything you’ll want to see in Reykjavík.

Cons:

Extra charge for the hot tub and sauna.

2026-08-09 • via Nuitee
K
Kristin • solo_traveller • us
8
2026-08-08 • via Nuitee
E
Elena • solo_traveller • it
8
2026-08-04 • via Nuitee
B
Barbara • couple • es
9
2026-07-21 • via Nuitee
A
AIYA • family_with_children • gb
5
Pros:

Was not very great

Cons:

Not very helpful

2026-07-20 • via Nuitee
C
Claire • couple • gb
9
Classy and full of history
Pros:

A mainstay in Reykjavik, central and classy

Cons:

The hotel is between owners and the restaurant was closed. We wish them the very best under new management because this is a lovely hotel with a real sense of tradition that we are very fond of.

2026-07-20 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Location close to University. Breakfast was great.

2026-07-20 • via Nuitee
J
JUDY • solo_traveller • us
9
Pros:

Great location

Cons:

Noise from bars at night

2026-07-19 • via Nuitee