NH Collection Bogota Andino Royal

Hotels
NH Collection
9.2 (1301 reviews)
Calle 85 No. 12-28 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited buffet variety

Categories

Cleanliness
8.58
Some reviews mentioned issues with cleanliness in bathrooms and linens.
Service
9.99
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.59
Multiple reviews highlighted the excellent location with proximity to restaurants and attractions.
Room Quality
9.24
Guests appreciated the comfort of the rooms, though some pointed out areas for improvement.
Amenities
8.87
Amenities met expectations, but there were suggestions for better variety in the buffet.
Value for Money
8.53
Some feedback indicated the price might be a bit high for the offerings.
Food and Beverage
9.08
Breakfast options were generally good but could be more varied.
Overall Experience
9.75
Overall, guests had a very positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:19

Property Description

Modern Rooms with Free WiFi
The NH Collection Royal Andino offers air-conditioned rooms with modern furnishings and free WiFi access throughout the hotel. Each room features a private bathroom, work desk, and cable TV, providing guests with a comfortable and convenient stay.

Relaxation and Fitness Amenities
Guests can unwind in the sauna or stay active at the gym, ensuring a well-rounded experience during their stay at the hotel. Whether it's relaxation or fitness, the NH Collection Royal Andino caters to all preferences.

Convenient Location and Services
Located in the vibrant Zona Rosa of Bogota, with shopping centers just 200 meters away, the hotel provides easy access to entertainment and dining options. Additionally, amenities such as a restaurant, business center, and 24-hour room service enhance the overall guest experience.

Book your stay at the NH Collection Royal Andino for a seamless blend of comfort, convenience, and luxury.

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancellation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service).

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1301 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.24
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.75
A
Aldo extended_group gt
10
Una excelente opción para quedarse en Bogotá, desde trabajo hasta placer
Pros:

La atención, la relación precio valor y la ubicación son perfectas.

Cons:

Todo me gustó

2026-04-17 via Nuitee
J
JZasky solo_traveller us
10
Recomendado para Bogotá
Pros:

Excelente hotel. Lo recomiendo

Cons:

El tamaño de las camas. Un hotel de esas características no puede tener camas dobles de 1.60 mts

2026-04-14 via Nuitee
A
Andreina couple ve
4
¡Ojo! No es 5 estrella
Pros:

El hotel dice ser 5 estrellas sin embargo le daría solamente 2

Toallas deshilachadas, viejas gastadas. Edredón sucios, puertas manchadas de sucio.
El desayuno muy muy deficiente

Excelente ubicación y personal excelente, muy amable y dispuesto todo el tiempo.

Cons:

Toallas deshilachadas: viejas y gastadas. Edredón sucio, puerta del baño manchada y salpicada.
El desayuno muy muy deficiente

2026-04-13 via Nuitee
E
EUGENIO DIAZ solo_traveller mx
10
Andino el mas cálido hotel de Bogotá
Pros:

La atención del personal te hacen sentir en casa

Cons:

No hay nada que me disguste

2026-04-11 via Nuitee
A
Ahitza family_with_children mx
10
2026-04-10 via Nuitee
F
Fulvio couple it
10
Pros:

Gentilezza dello staff. Colazione superlativa

2026-04-10 via Nuitee
B
Babett couple de
8
2026-04-09 via Nuitee
O
ORELVIS couple ve
3
2026-04-07 via Nuitee
L
Lisbeth family_with_children do
10
Vacaciones Semana Santa 2026
Pros:

Me gusto mucho la habitacion, la cama, tiene aire, el servicios de limpieza y recepción. También la ubicación des un 10 de 10.- Los chicos del lobby un 10/10

Cons:

Todo muy bien gracias

2026-04-06 via Nuitee
D
DIXIES family_with_children ve
8
Pros:

Personal súper amable y atento, mucha cordialidad lo cual es maravilloso, buen desayuno, ubicación excelente para compras y caminar. Los chicos de la recepción y los del desayuno súper atentos. Se ve que se esmeran en atender al huésped.

Cons:

Deben actualizar los baños, es importante para un hotel 5 estrellas.

2026-04-06 via Nuitee
S
Stephanie family_with_children cw
10
Pros:

What truly sets this hotel apart is its service. Every staff member I encountered went above and beyond to ensure my stay was perfect. Whether it was helpful recommendations, prompt service, or simply a friendly smile, their commitment to hospitality was clear.

Cons:

N/A

2026-04-06 via Nuitee
J
Jose extended_group us
8
Pros:

It was close location to the Andino mall and many food options. The hotel provided an umbrella to get around that help during the rainy day.

2026-04-05 via Nuitee
M
MikThompson Solo travel Wolfville, Southwest Nova Scotia, Nova Scotia
10
Great stay! Will be back
Pros:

I had a wonderful stay. All of the staff was incredibly welcoming, friendly, and helpful. I had everything I needed. My room was incredibly quiet which I had previously heard could be an issue with some other hotels in the area. The location is perfect. Lots of bars, restaurants, cafes, and shops nearby and I felt very safe walking around as a single woman in the area. I will definitely stay here again next time I’m in Bogota.

2026-04-03 via Tripadvisor
A
Andrés solo_traveller ve
10
2026-04-03 via Nuitee
V
Vanessa family_with_children pa
5
2026-03-30 via Nuitee
A
Andres couple gb
8
2026-03-29 via Nuitee
Y
Yarly solo_traveller ve
8
Agradable
Pros:

Lo céntrico que es y la amabilidad del personal que labora en el hotel

Cons:

Nada

2026-03-28 via Nuitee
R
Roberto solo_traveller pa
8
2026-03-27 via Nuitee
A
Andres solo_traveller gb
9
2026-03-26 via Nuitee
M
Marcin solo_traveller pl
10
2026-03-25 via Nuitee