Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9.2 (1184 reviews)
1011 South Akard , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Quality food
Cons:
Noise from highway
Thin windows

Categories

Cleanliness
9.3
Rooms were clean and cozy with good upkeep.
Service
9.8
Staff were extremely helpful and friendly, going above and beyond.
Location
8.3
Some noise from the highway, but convenient to local attractions.
Room Quality
9.3
Rooms were spacious and well-decorated, contributing to a pleasant stay.
Amenities
9.3
Great amenities including a nice bar and pool area.
Value for Money
8.8
Reasonable pricing for the quality of stay and experiences offered.
Food and Beverage
9.3
Food quality was high and the drinks were well-received.
Overall Experience
9.5
A memorable stay with a delightfully festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:04

Property Description

Luxurious Accommodation:
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers elegantly designed air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests.

Convenient Facilities:
This 4-star hotel boasts a fitness center, free WiFi, and a shared lounge, providing ample opportunities for relaxation and leisure during your stay. Additionally, the 24-hour front desk and room service cater to all guest needs promptly.

Dining and Exploration:
Guests can indulge in a culinary delight with American and Mexican dishes at the on-site restaurant or unwind with a cocktail at the bar. Located near popular attractions like John Fitzgerald Kennedy Memorial and Dallas World Aquarium, the hotel offers a prime location for exploring the city.

Experience luxury and convenience at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. Book your stay now for an unforgettable experience.

Important information:

During our Summer Pool Season Saturday and Sundays from 2pm-7pm our pool is 18+ only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

Location

Guest Reviews

9.2
Based on 1184 reviews
Cleanliness: 9.3
Service: 9.8
Location: 8.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
L
Latoya extended_group us
10
Pros:

The facility was clean and the staff was nice

Cons:

There wasn't anything I didn't like about our stay

2026-04-18 via Nuitee
J
Jasmine couple us
10
2026-04-18 via Nuitee
A
ANNY CAROLINA couple us
10
Todo excelente
Pros:

Me gustó todo encatada

2026-04-18 via Nuitee
M
Maria family_with_children us
10
2026-04-17 via Nuitee
S
Shannon family_with_children us
8
Pros:

The decoration and breakfast options

Cons:

Next to interstate and hearing the noise

2026-04-17 via Nuitee
K
Keondric solo_traveller us
10
2026-04-16 via Nuitee
T
Tianna solo_traveller us
6
Pros:

The taco place was not open.

Cons:

The room was dark and dated.

2026-04-15 via Nuitee
K
Karla couple us
10
2026-04-14 via Nuitee
N
nellisias Family
10
Excellent Service!
Pros:

Ugur was an excellent server! He went over and beyond to ensure our order was perfect and we were well taken care of during our dining experience! Great job, Ugur!

2026-04-13 via Tripadvisor
K
Karla couple us
9
2026-04-13 via Nuitee
G
greg extended_group us
10
good value good location
Pros:

didnt have breakfast

2026-04-13 via Nuitee
E
Eugenio solo_traveller do
6
2026-04-13 via Nuitee
S
skimet Family Wommelgem, Antwerp Province
6
Decent hotel, poor housekeeping and unpleasant surroundings
Pros:

The hotel itself is decent overall. However, one major issue was housekeeping. You are charged for this service, yet they “forgot” to clean the room for two days. After the first time, I explicitly asked the front desk to make sure the room would be cleaned, but it still wasn’t done. Considering you are paying for this service, that is not acceptable.
I also sent an email to the hotel about this, but apparently they didn’t find it necessary to respond.
In addition, the location was disappointing. The surrounding area felt quite dirty and not very pleasant, which affected the overall experience.
Because of these issues, my stay was not a positive one.

2026-04-12 via Tripadvisor
D
Doneka couple us
10
2026-04-11 via Nuitee
K
Kendra couple us
8
2026-04-10 via Nuitee
V
Vail couple us
10
2026-04-09 via Nuitee
B
bobbiel538 Family
10
Perfect Hotel be sure and eat breakfast in their dining area. It is so fresh so tasty and so well prepared.
Pros:

This is such a cool hotel. The abstract art is so beautiful. I love the whole thing the whole thing very clean, casual business family welcomed great location.

2026-04-08 via Tripadvisor
A
Angela couple us
10
Pros:

Very beautiful

Cons:

That the rooms do not have microwaves

2026-04-07 via Nuitee
K
Kendrell solo_traveller us
10
2026-04-06 via Nuitee
A
andrew couple us
7
Not cheap, but a nice stay.
Cons:

Our air conditioner wasn’t working and was leaking a bunch of water, which made the carpet very wet for our entire stay. Luckily they were able to replace the unit very quickly.

2026-04-06 via Nuitee