Embassy Suites by Hilton Brea - North Orange County

Hotels
Embassy Suites Hotels
8.2 (789 reviews)
900 East Birch Street , Brea , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Outdated room furnishings
High parking fees

Categories

Cleanliness
7.63
Some reviews mention cleanliness issues, including stained carpets and an A/C leak.
Service
9.1
Many reviews praise the helpful and friendly staff.
Location
9.14
Consistently highlighted as a strong point, with proximity to shopping and dining.
Room Quality
7.09
Mentioned as outdated and uncomfortable in several reviews.
Amenities
8.12
Reviews indicate some amenities are satisfactory, though limited breakfast options noted.
Value for Money
7.58
Criticized for high parking fees and perceived lack of maintenance.
Food and Beverage
8.63
Compliments for the breakfast, though some review menus as limited.
Overall Experience
8.3
A mix of positive and negative experiences, overall score matches the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:46

Property Description

Spacious Suites and On-Site Restaurant:
Enjoy the comfort of spacious suites with separate seating areas and modern amenities at Embassy Suites Brea - North Orange County. Indulge in delicious American cuisine at Sweet Spot Sports Bar & Grille.

Complimentary Breakfast and Evening Reception:
Start your day right with a free, cooked-to-order breakfast and unwind in the evening with complimentary beverages and snacks at the hosted reception in the updated lounge.

Relaxation and Convenience:
Take advantage of the outdoor pool, hot tub, and fitness center during your stay. With a business center on site, California State University, Fullerton just minutes away, and Disneyland within a short drive, convenience is key at our hotel.

Book your stay at Embassy Suites Brea - North Orange County now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Service animals are welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 789 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.3
M
Mohammad solo_traveller us
7
Pros:

Location... overall, experience is good.

Cons:

Some of the room facility should be renovated... for example the shower head, carpets, etc. look very old and shower head was having some issues... but working...

2026-03-06 via Nuitee
R
Rosie couple us
8
Pros:

Loved that everything was close and walking distance

2026-02-27 via Nuitee
K
Kelli solo_traveller us
10
2026-02-26 via Nuitee
R
Rodolph extended_group nl
8
Pros:

Breakfast good; Happy hour great; Comfortable room; Bathroom is outdated but okay. Staff at breakfast is very helpful and kind. Same for the bar/restaurant.

Cons:

Old bathroom shower stream is a little weak

2026-02-24 via Nuitee
C
cruz couple us
9
2026-02-24 via Nuitee
E
Erik extended_group nl
7
Pros:

Atrium

Cons:

Hygiëne slaapkamer

2026-02-12 via Nuitee
P
pamvtic Business Sacramento, California
10
Hilton Grand Vacations Guest Ambassadors
Pros:

While on business when I stayed at the Embassy Suites By Hilton Brea North Orange County, Creshia, a Hilton Grand Vacations Guest Ambassador was great to work with! She was able to answer questions about the property and thier HGV program. Also by speaking with her, I got extra Hilton honors points! This was a nice unexpected bonus.

I didn't realize HGV had an Ambassador program! Very helpful!

2026-02-09 via Tripadvisor
G
Global61779664789 Business Elmhurst, DuPage County, Illinois
2
BED BUGS!
Pros:

I stayed here during a business trip. Upon arrival the room had a musty, moldy smell. The door didn’t close all the way and the tub was filthy. I was moved to a different room.

After 3 days, I noticed BED BUGS!!! I was horrified, they offered me a new room which was ridiculous because I was not going to spend one more day there. My clothes were sent out to be cleaned, I was given cash to purchase new clothes because I had nothing left to wear. I was also given extra Hilton honors points and my stay was comped. Although, this was handled properly I had to fight for these accommodations. I missed important meetings and was left in a state of panic.

The hotel is outdated. The rooms are old, dingy, and the bathrooms need thorough cleanings. This hotel needs an entire renovation.

Stay at the residence inn down the street. It is so much cleaner, and modern.

2026-02-05 via Tripadvisor
H
Heidi couple us
10
Wonderful!
Pros:

It was very clean!

Cons:

Nothing

2026-01-28 via Nuitee
D
Dominick couple us
10
2026-01-27 via Nuitee
Z
Z3464TJmarcon Family
8
It is a nice hotel!
Pros:

The hotel is pleasant and the rooms are clean. The room service and room cleaners are very efficient.
I just gave 4 stars because in my opinion the front desk needs more training in working with the public: more smiles and greetings ... The front desk is the first impression of a hotel.
Ella ( breakfast service) is an outstanding employee. She needs a promotion. The "omelette section" employees are excellent.
The front desk gentleman working in the evening on Friday 1/23/26 is very professional. The breakfast crew on Saturday 1/24/26 needs training. They should follow Ella's example. Ella treats everyone with respect in a professional manner. The crew on Saturday ( except the ones making omelette) needs training of how to work with children and public in general in my opinion.
Marco Antonio Marchelli Nunes, MS

2026-01-25 via Tripadvisor
T
Tammy couple us
10
2026-01-25 via Nuitee
A
Albarrán Gaspar solo_traveller mx
10
Buena estancia.
Pros:

Podrían variar el menú.

Cons:

Mayor variedad en desayuno

2026-01-20 via Nuitee
J
Jill couple us
8
Overall, it was a nice stay and a pleasant surprise to be upgraded. The view was fantastic.
Pros:

I got a free upgrade with my room reservation as I just got married and was upgraded to penthouse. Room was spacious and welcoming. The bed was very comfortable and we had an incredible view.

Cons:

It would’ve been nice to have some bottled water and bath soap with the bathtub. There was no soap at all near the bathtub. The only soap I saw was hand soap at the sink and shower gel in the shower attached to the wall in the shower, which wasn’t accessible to the bathtub.

2026-01-19 via Nuitee
B
Bridgette family_with_children us
9
Amazing!!!
Pros:

Patricia from the desk was AMAZING!!! I needed a place asap since my air bnb was cancelled literally as I was checking in. We found this spot and she made our day. We struggled finding somewhere to stay as we were down here to help my son move onto his dorm… She was fast, efficient and even helped us out with letting my son park there too… Thank you embassy hotels for hiring great employees!!

Cons:

Maybe dinner a little earlier

2026-01-19 via Nuitee
E
Erika solo_traveller us
10
2026-01-19 via Nuitee
S
Susan solo_traveller us
1
Pros:

Could not check In For over one hour

Cons:

Nothing

2026-01-19 via Nuitee
A
Aura couple us
10
2026-01-19 via Nuitee
R
Rachel couple us
4
Pros:

Not very comfortable.

Cons:

More blankets in the room

2026-01-19 via Nuitee
C
Catalina couple us
8
Our stay was good except for this problem!!
Pros:

The location, very good breakfast!!

Cons:

In our room it was a leak from the ac vent, in front of the fridge it was a big poddle of water, aren’t if the housekeeper saw it.

2026-01-19 via Nuitee