Embassy Suites by Hilton Brea - North Orange County

Hotels
Embassy Suites Hotels
8.2 (896 reviews)
900 East Birch Street , Brea , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Outdated room furnishings
High parking fees

Categories

Cleanliness
7.63
Some reviews mention cleanliness issues, including stained carpets and an A/C leak.
Service
9.1
Many reviews praise the helpful and friendly staff.
Location
9.14
Consistently highlighted as a strong point, with proximity to shopping and dining.
Room Quality
7.09
Mentioned as outdated and uncomfortable in several reviews.
Amenities
8.12
Reviews indicate some amenities are satisfactory, though limited breakfast options noted.
Value for Money
7.58
Criticized for high parking fees and perceived lack of maintenance.
Food and Beverage
8.63
Compliments for the breakfast, though some review menus as limited.
Overall Experience
8.3
A mix of positive and negative experiences, overall score matches the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:46

Property Description

Spacious Suites and On-Site Restaurant:
Enjoy the comfort of spacious suites with separate seating areas and modern amenities at Embassy Suites Brea - North Orange County. Indulge in delicious American cuisine at Sweet Spot Sports Bar & Grille.

Complimentary Breakfast and Evening Reception:
Start your day right with a free, cooked-to-order breakfast and unwind in the evening with complimentary beverages and snacks at the hosted reception in the updated lounge.

Relaxation and Convenience:
Take advantage of the outdoor pool, hot tub, and fitness center during your stay. With a business center on site, California State University, Fullerton just minutes away, and Disneyland within a short drive, convenience is key at our hotel.

Book your stay at Embassy Suites Brea - North Orange County now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Service animals are welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 896 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.3
W
Wrex couple us
10
Great staff, great location, great amenities
Pros:

The staff were super friendly and sent me texts to make sure all my needs were being met. Breakfast omelets were amazingly delicious. The hotel was super clean and organized. Plus walking distance to the mall is awesome. Would definitely stay here again!

2026-09-12 via Nuitee
O
Osama family_with_children us
1
So bad.
Pros:

Location.

Cons:

My stay at the hotel was a very disappointing experience, starting with the check-in. The welcome at the front desk was not warm or friendly at all. In fact, when I said “thank you,” the receptionist did not even respond.

Overall, the hotel is in need of a lot of maintenance. We had several issues with the bathroom. Every time we took a shower, the drain was very slow, causing water to accumulate and creating a small pool in the shower area.

The shampoo dispensers were empty. We contacted the front desk and asked them to send shampoo, but it was not delivered until two hours later and only after several phone calls.

The sofa bed was in extremely poor condition and very uncomfortable. The electrical outlets were also very old, and we had to wait a long time for the elevators.

In general, the hotel staff were not very welcoming or friendly. There were also times when there were no towels available at the swimming pool.

Overall, the experience was far below what I expected from a hotel, and I believe the property needs significant improvements in both maintenance and customer service.

2026-09-09 via Nuitee
M
Mellick solo_traveller us
8
Pros:

Really good staff from checkin to the restaurant and breakfast area.

Cons:

I stay there 2-3 times a year, and it seems an elevator is always out which makes it very slow waiting for the 1 working elevator.

2026-09-08 via Nuitee
C
Carlton solo_traveller us
8
Pros:

Location,breakfast

Cons:

Outlets did not work, could not charge computer or phone ,tub did not drain shower water sufficiently fortunately only 1 night stay

2026-09-07 via Nuitee
V
Victor solo_traveller us
10
Pros:

Great hotel with amazing breakfasts.

2026-09-05 via Nuitee
E
Enrique couple us
8
2026-09-04 via Nuitee
A
Anna family_with_children it
9
2026-09-02 via Nuitee
J
Jan family_with_children cz
9
2026-09-01 via Nuitee
L
Linda couple us
10
2026-08-25 via Nuitee
V
Veronica Martinez solo_traveller us
10
Pros:

The availability to let us check in a earlier time. I like the time Davin took to communicate about the availability for the room,I really appreciate it.

2026-08-23 via Nuitee
H
Herrera family_with_children us
10
2026-08-20 via Nuitee
M
María José couple us
8
2026-08-18 via Nuitee
H
Herrera family_with_children us
10
2026-08-17 via Nuitee
R
reichel family_with_children us
9
Pros:

Breakfast was great. Location was close to family

Cons:

$20.00 per day to park. Person that checked me in.

2026-08-10 via Nuitee
R
rebeccabX5032OG Family
10
Vacation
Pros:

Devin Raena and Adam made our stay outstanding!! They were always prompt and professional in answering any questions or concerns. Thank you to all of them!!!

2026-08-08 via Tripadvisor
G
Gina couple us
8
Staff pleasant, breakfast convenient and pleasant
Pros:

Breakfast

Cons:

Convenient

2026-08-08 via Nuitee
J
Jerald couple us
9
2026-08-05 via Nuitee
D
David couple us
8
Still a nice place after all these years, wish I had more time.
Pros:

Very conveniently located for my appointment in the area.

Cons:

The bathroom sink fixtures didn’t all and it seems a bit dated and small compared to some of the same priced ones in the area.

2026-08-04 via Nuitee
C
coltons450 Business
10
Great stay!
Pros:

Great stay and great price. Henry is great!

2026-08-03 via Tripadvisor
L
lilyann16 Family Las Vegas, Nevada
10
Great overnight stay!
Pros:

The room was clean, spacious, and quiet, and the hotel staff were helpful and generous. Breakfast was good too. Henry explained vacation packages patiently and with no pressure, and we ended up purchasing one! Highly recommend!

2026-08-03 via Tripadvisor