Red Roof Inn Santa Ana

Hotels
Red Roof Inn
7.3 (491 reviews)
2600 North Main Street , Santa Ana , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Close to attractions
Helpful staff
Good value for the price
Cons:
Poor cleanliness
Outdated facilities
Inconsistent service

Categories

Cleanliness
5.3
Many mentions of uncleanliness, such as dead insects near the bed and dirty pool.
Service
8.3
Positive remarks about helpful staff, although some complaints about service inconsistencies.
Location
8.8
Good location mentioned multiple times in relation to attractions and restaurants.
Room Quality
7.3
Some described the room as old and outdated, along with some issues with maintenance.
Amenities
7.3
References to pool and parking, but mixed feelings about heating and other amenities.
Value for Money
7.3
Overall considered fair for the price, but expected more upgrades for the cost.
Food and Beverage
6.3
Multiple reviews noted the lack of breakfast and poor dining options.
Overall Experience
7.8
Mixed experiences reflected by overall enjoyment but with considerable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:26

Property Description

Convenient Amenities - Red Roof Inn Santa Ana offers free WiFi, guest parking, and air-conditioned rooms with a microwave and refrigerator.

Excellent Services - Enjoy a 24-hour reception, meeting facilities, and a guest launderette during your stay.

Nearby Attractions - With Disneyland just 8.6 km away and Knott's Berry Farm 18.6 km away, there's plenty to explore. Book your stay now at Red Roof Inn Santa Ana for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Per pet policy 1 pet is allowed per room at this hotel.
Per Santa Ana city law, a guest cannot stay more than 28 consecutive nights. They must be checked out for 72 hours before they can check back in.
Pre-paid cards and gift cards are not accepted.

Spa is closed until further notice.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 15, 2026 until Thu, Oct 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 491 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
E
Edgar solo_traveller mx
8
Lugar recomendable
Pros:

Es espacioso y bien ubicado

Cons:

No está 100% limpio

2026-09-15 via Nuitee
J
Jeniffer solo_traveller us
8
2026-09-14 via Nuitee
S
Safoora family_with_children us
2
I don't know what to say but all i know is Red Roof shouldn't do that.
Pros:

Nothing honeslty.

Cons:

I reserved a room with two beds under my card. When I arrived around 2:30 a.m. after driving over 7 hours from the Bay Area, the front desk informed me that my room had been canceled because I “didn’t answer their call.” I never received any call, voicemail, or email from Red Roof regarding check‑in or cancellation.

Because of this unexpected cancellation, my family and I were left without a place to stay in the middle of the night. Every hotel we checked online only allowed check‑in at 3 p.m., which meant the apps were essentially expecting us to sleep in our car after a long drive.

Thankfully, my daughter called Motel 6 Santa Ana, and I truly want to praise them. Their staff told us they had a walk‑in room available. They were extremely welcoming and immediately helped us. I truly appreciate Motel 6 for not leaving us stranded the way Red Roof did.

2026-09-10 via Nuitee
H
Hernandez family_with_children us
5
2026-09-10 via Nuitee
A
Allison family_with_children us
10
It was a very nice calm stay
Pros:

Clean

Cons:

Nothing I can think of

2026-09-02 via Nuitee
A
Ami family_with_children us
10
Estuvo bien?
Pros:

Todos los días pasaban a limpiar los cuartos

Cons:

Qué me encontré dos cucarachas vivas

2026-09-02 via Nuitee
A
Agustin couple us
1
2026-08-26 via Nuitee
J
Jiang solo_traveller us
8
2026-08-25 via Nuitee
J
Juan Manuel solo_traveller us
6
Gracias
Pros:

El aire acondicionado

Cons:

Que no estaba en servicio la alberca

2026-08-24 via Nuitee
G
George solo_traveller at
4
My reservation was cancelled without telling me... and I suppose my room given away: disappointing.
Cons:

I have been there before and it was fine for the price. But this time I had a reservation, and came late in the evening, but was told that my reservation had been cancelled. I looked if i had received some kind of notification of the cancellation but nothing. I then asked if there was another room ...and it was booked out. I suppose that as I came so late they just decided to give the room to someone else. It was quite a frustrating experience as I had been driving all day from San Francisco and here it was just before midnight trying to find another hotel... I am giving a rating of "4" so as not to make the whole hotel seem horrible, as I said in the past it was ok, but this time it was very frustrating and not acceptable.

2026-08-24 via Nuitee
L
Lori couple us
3
Worthless
Pros:

Nothing

Cons:

No Pool. On website shows a pool thats why I booked there. Loud noise,dogs barking next door room, microwave was broken

2026-08-21 via Nuitee
R
Ruth extended_group us
1
Pros:

Never will stay there again! Very scary at night with screaming and glass breaking

Cons:

All of it

2026-08-18 via Nuitee
A
alexis couple us
10
2026-08-11 via Nuitee
D
Dao couple us
8
Good overall!
Cons:

Outlets were very loose so charging our electronic devices were a bit difficult.

2026-08-10 via Nuitee
J
Jasmine solo_traveller us
1
bad
Cons:

the bed was very uncomfortable i couldnt sleep

2026-08-03 via Nuitee
I
Issabelle couple us
4
Not fun
Pros:

it was local to a lot of places, easily able to find food and shops.

Cons:

It was disgusting. Dirt everywhere, dust everywhere, hair in the shower that was not mine prior to us arriving. Sheets look disgusting, stripped them from our beds, shower leaked over night. Holes in walls.
Had to buy my own sanitizer wipes to feel mildly cleaner about staying there.

2026-08-03 via Nuitee
W
Williams couple us
1
2026-08-03 via Nuitee
B
Banez solo_traveller us
3
Not what I expected
Pros:

I only liked the location

Cons:

To start off, as soon as I opened the door a strong disgusting smell came out. The beds were NOT queen size. They were full but the staff insisted they were queen. The blow dryer didn't work or the lamp. There was so much noise around in the evenings from other guests and the street making it hard to sleep. I was very disappointed.

2026-07-22 via Nuitee
J
Julia couple us
5
2026-07-15 via Nuitee
M
Maribel family_with_children us
7
Pros:

It was Easy to get to my room

Cons:

The sink was dirty of shaving hair from last person who had stayed there

2026-07-09 via Nuitee