The Eliot Hotel

Hotels
9.1 (2057 reviews)
370 Commonwealth Avenue , Boston , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast quality
High prices for parking

Categories

Cleanliness
8.35
Some guests mentioned soiled carpets and need for better housekeeping.
Service
9.99
Guests praised the friendly and accommodating staff across multiple reviews.
Location
9.86
The location is frequently described as excellent and convenient.
Room Quality
8.81
Rooms were comfortable but several reviews noted issues with cleanliness and maintenance.
Amenities
9.34
Amenities such as breakfast were described as good; however, a few reviews were less favorable.
Value for Money
8.8
Prices mentioned as high compared to some aspects of the stay such as breakfast quality.
Food and Beverage
7.85
Breakfast received some negative feedback regarding quality and value.
Overall Experience
9.82
Most guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:05

Property Description

Historic Elegance in Back Bay

Luxurious Accommodations: The Eliot Hotel offers elegantly decorated rooms with down comforters and marble bathrooms, providing a luxurious and comfortable stay for guests.

Convenient Amenities: Enjoy modern amenities such as soundproof windows, flat-screen TVs, and WiFi internet in every room, ensuring a convenient and connected experience during your stay.

Dining and Recreation: Indulge in culinary delights at the on-site sashimi bar and Uni restaurant, or stay active with free access to the Boston Sports Club. With a prime location near shopping centers and Fenway Park, there's no shortage of entertainment options.

Experience the historic charm and modern comforts of the Eliot Hotel - book your stay now for an unforgettable Boston getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.1
Based on 2057 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 9.34
Value for Money: 8.8
Food and Beverage: 7.85
Overall Experience: 9.82
E
Eva • couple • gb
10
2026-05-30 • via Nuitee
P
Peter • couple • gb
8
2026-05-30 • via Nuitee
S
Susanne • couple • us
6
2026-05-30 • via Nuitee
T
Tariq • couple • us
6
Great location but that’s all you’re paying for.
Pros:

The location mostly.

Cons:

Bathroom was not properly clean and mildew smell. Also it’s very over priced.

2026-05-29 • via Nuitee
N
Nicholas • couple • us
10
2026-05-29 • via Nuitee
T
Tolga • family_with_children • tr
9
2026-05-28 • via Nuitee
X
xin • couple • cn
4
员工诚信度需要提高
Cons:

早上7点退房时，我把一顶帽子拉在房间进门的桌子上。等过了五个小时，中午12点写信给酒店问询时，酒店回复说没有在房间里看到帽子。我跟家人确定帽子就在那里，对此我觉得很遗憾。虽然每次来波士顿都入住这家酒店，但这次的经历让我对酒店印象减分。

2026-05-28 • via Nuitee
G
Galea • solo_traveller • us
8
Pros:

Great location. Excellent staff.

Cons:

Bathrooms are very small.

2026-05-24 • via Nuitee
J
Journey529014 • Couples
10
Best of Boston by a long mile
Pros:

This is the only place we stay in Boston. An establishment that keeps familiar faces is truly invested in the returning customer experience, but I’d suggest this to any newbie for the unique old Euro vibe, the fabulous suites, and incredible service.
Plus Uni is an experience unto itself. Top notch food and experience, and can go casual or dressed to the nines and feel perfectly at home. Would beam us there once a week if it was possible. .

2026-05-23 • via Tripadvisor
J
Jeanette • couple • gb
8
Very comfortable
Pros:

Loved the history of the hotel

Cons:

Nothing I can think of

2026-05-22 • via Nuitee
M
Mikele • extended_group • ae
9
2026-05-22 • via Nuitee
E
Elizabeth • couple • us
9
2026-05-22 • via Nuitee
M
Maher • couple • ae
10
2026-05-19 • via Nuitee
S
Sooty • solo_traveller • gb
9
Very comfortable and friendly hotel
Pros:

Very friendly and helpful staff. The bedroom was light and airy and the bed was comfortable. Nothing was too much trouble. There was a wide choice at breakfast, with plenty of different teas and coffees, and cooked breakfast and pastries.

Cons:

The bathroom was VERY small, particularly for a three-person suite. A minor point: nowhere to put any toiletries in the bathroom.

2026-05-17 • via Nuitee
M
Michal • solo_traveller • il
10
Great hotel and an unbeatable location
Pros:

Friendly helpful staff, great location, clean and spacious room, comfortable bed, great Sushi bar downstairs

Cons:

On the pricy side especially around graduation weekend

2026-05-17 • via Nuitee
D
Darrell • solo_traveller • nz
9
2026-05-15 • via Nuitee
J
JORGE • solo_traveller • il
10
2026-05-15 • via Nuitee
K
Katie • couple • us
8
2026-05-15 • via Nuitee
K
Keith • family_with_children • ie
9
Amazing really really enjoyed the property and the staff were 10/10
Pros:

Superb location and to the highest standard

Cons:

All round standards of the property

2026-05-14 • via Nuitee
D
davidcI5404DS • Couples
10
Brilliant Boston
Pros:

Stayed 3 nights , 1st-4th. Lovely hotel, very clean, brilliant position . 10 mins walk to Fenway , 2 mins to Newbury St. The best thing about this hotel though , and the one thing that can make or break your stay was the staff. From the bottom to the top , amazing. They can’t do enough for you. We unfortunately mislaid a bag in a taxi on the way to the hotel from the airport. We never got it back but the staff and management went their ends trying to recover it 4 me . It contained important meds and within 2 hours the management had rang round and found where I could get it all replaced in the morning.
We will be staying here again and I will recommend.
As a side note , if you like sushi there is an unbelievable restaurante tied to the hotel. Expensive but high quality…,

2026-05-13 • via Tripadvisor