The Eliot Hotel

Hotels
9.1 (1949 reviews)
370 Commonwealth Avenue , Boston , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast quality
High prices for parking

Categories

Cleanliness
8.35
Some guests mentioned soiled carpets and need for better housekeeping.
Service
9.99
Guests praised the friendly and accommodating staff across multiple reviews.
Location
9.86
The location is frequently described as excellent and convenient.
Room Quality
8.81
Rooms were comfortable but several reviews noted issues with cleanliness and maintenance.
Amenities
9.34
Amenities such as breakfast were described as good; however, a few reviews were less favorable.
Value for Money
8.8
Prices mentioned as high compared to some aspects of the stay such as breakfast quality.
Food and Beverage
7.85
Breakfast received some negative feedback regarding quality and value.
Overall Experience
9.82
Most guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:05

Property Description

Historic Elegance in Back Bay

Luxurious Accommodations: The Eliot Hotel offers elegantly decorated rooms with down comforters and marble bathrooms, providing a luxurious and comfortable stay for guests.

Convenient Amenities: Enjoy modern amenities such as soundproof windows, flat-screen TVs, and WiFi internet in every room, ensuring a convenient and connected experience during your stay.

Dining and Recreation: Indulge in culinary delights at the on-site sashimi bar and Uni restaurant, or stay active with free access to the Boston Sports Club. With a prime location near shopping centers and Fenway Park, there's no shortage of entertainment options.

Experience the historic charm and modern comforts of the Eliot Hotel - book your stay now for an unforgettable Boston getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.1
Based on 1949 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 9.34
Value for Money: 8.8
Food and Beverage: 7.85
Overall Experience: 9.82
P
Paula • couple • uy
7
2026-03-07 • via Nuitee
K
Kathleen • couple • us
10
2026-03-05 • via Nuitee
U
Urs • solo_traveller • it
9
2026-03-01 • via Nuitee
D
darronc157 • Business
10
Favorite hotel in Boston, hands down. Beautiful, comfortable, great staff.
Pros:

I will stay at The Eliot every time I'm in Boston. Maybe most importantly?...the staff are fantastic across the board.

2026-02-26 • via Tripadvisor
M
Mohammed • couple • qa
10
2026-02-26 • via Nuitee
S
Supakorn R • couple • th
8
Pros:

the location and room was spacious

Cons:

The hotel is aged and room lighting was a bit dark

2026-02-26 • via Nuitee
A
Alexander Oliver • couple • gb
10
Excellent, especially in winter when you need a lovely space indoors.
Pros:

Excellent staff - easily changed our room when we asked for one with a better view (they had accommodated our initial request for a high room but we preferred the alternative they then suggested). Fabulous room with a lovely sitting area. Very comfortable and really well cleaned. High quality bed linen. Great location as you can walk anywhere.

Cons:

We didn't eat breakfast so can't comment on this.

2026-02-26 • via Nuitee
P
Peter • family_with_children • us
9
Pros:

Atmosphere and staff

2026-02-25 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-02-24 • via Nuitee
D
David • solo_traveller • bm
9
Everything I needed
Pros:

Good team and location

Cons:

Air handling unit in the room made some loud noises at night. Didn't happen on my previous stays so I reported it to reception, no big deal unless uninterrupted sleep is critical.

2026-02-23 • via Nuitee
J
J4415UMmichaelb • Family
10
Loved it
Pros:

Fantastic experience at the Eliot. My wife and I have never been here before, but we’re taken care of as if we knew everyone for years. We loved every moment there. Beautiful room at a great value. We will definitely return.

2026-02-22 • via Tripadvisor
A
angelasP8016UX • Friends getaway • Philadelphia, Pennsylvania
10
Beautiful older but renovated hotel
Pros:

Excellent staff!! Good amenities, immediate assistance with a problem.
Small but lovely bathroom with everything I needed in it.

2026-02-22 • via Tripadvisor
L
Lee • family_with_children • us
7
Very disappointed
Pros:

The location was very accessible and convenient.

Cons:

There were several rooms in the middle of construction near our room and it was so dusty and dirty. They should have at least informed us about it. The first night our room wasn’t properly cleaned and set up!

2026-02-22 • via Nuitee
S
Stay27549985898 • Couples
10
A special hotel experience
Pros:

The Eliot was a wonderful hotel for a February Boston weekend. The location is close to shop and restaurants, yet it is in a beautiful neighborhood. The service was discreet, yet very attentive. Our room was comfortable and well appointed. The Eliot will become our new Boston hotel.

2026-02-17 • via Tripadvisor
J
Journey529014 • Couples
10
Taste of Europe in heart of Boston
Pros:

We only and always stay at the Eliot (if not sold out) when in Boston- found it over 20 years ago and never looked back. The location is perfect- close to Logan and in the middle of a great walking/shopping area (a block from Newbury St, across street from a T station, and on beautiful Comm Ave). You feel like you’re in an old Paris boutique hotel - the decor, high ceilings, small elevators, and big brass room keys are quaint and marvelous touches. Staff is so friendly, and many have been there for years, which is a good sign. Suites are incredibly affordable. Uni is a fantastic restaurant/bar.

2026-02-16 • via Tripadvisor
A
alexaav23 • Business
10
Checked In, Never Want to Check Out!
Pros:

I always feel at home when I stay at The Eliot. The service is unparalleled, the rooms are spacious and comfortable, the location is unbeatable, and the staff is so friendly and welcoming! Every time I visit Boston, I always request to stay here and very much look forward to my next visit. I also need to note that not only is the hotel super clean, but also beautifully decorated and has a stellar art collection.
PS- as an added bonus, the hotel has a delicious Japanese restaurant that connects to the lobby.

2026-02-13 • via Tripadvisor
V
Virginia • couple • us
10
2026-02-11 • via Nuitee
K
Kash • solo_traveller • us
10
2026-02-10 • via Nuitee
R
Regina • family_with_children • us
9
2026-02-09 • via Nuitee
C
caitlinsY5037BN • Friends getaway
10
amazing weekeend away
Pros:

We cannot say enough about our stay at the Eliot. The room was beautiful and exactly what we needed to be able to relax and also have space to work when needed. The staff was exceptional, especially the doorman Tarvis. Everytime we saw him he was more than polite, welcoming and friendly. He truly made our stay better, remembering us everytime we saw him and talking to us about what we were up to. We will defintely be back and hope to see Tarvis there when we do!

2026-02-08 • via Tripadvisor