The Eliot Hotel

Hotels
9.1 (1949 reviews)
370 Commonwealth Avenue , Boston , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast quality
High prices for parking

Categories

Cleanliness
8.35
Some guests mentioned soiled carpets and need for better housekeeping.
Service
9.99
Guests praised the friendly and accommodating staff across multiple reviews.
Location
9.86
The location is frequently described as excellent and convenient.
Room Quality
8.81
Rooms were comfortable but several reviews noted issues with cleanliness and maintenance.
Amenities
9.34
Amenities such as breakfast were described as good; however, a few reviews were less favorable.
Value for Money
8.8
Prices mentioned as high compared to some aspects of the stay such as breakfast quality.
Food and Beverage
7.85
Breakfast received some negative feedback regarding quality and value.
Overall Experience
9.82
Most guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:05

Property Description

Historic Elegance in Back Bay

Luxurious Accommodations: The Eliot Hotel offers elegantly decorated rooms with down comforters and marble bathrooms, providing a luxurious and comfortable stay for guests.

Convenient Amenities: Enjoy modern amenities such as soundproof windows, flat-screen TVs, and WiFi internet in every room, ensuring a convenient and connected experience during your stay.

Dining and Recreation: Indulge in culinary delights at the on-site sashimi bar and Uni restaurant, or stay active with free access to the Boston Sports Club. With a prime location near shopping centers and Fenway Park, there's no shortage of entertainment options.

Experience the historic charm and modern comforts of the Eliot Hotel - book your stay now for an unforgettable Boston getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.1
Based on 1949 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 9.34
Value for Money: 8.8
Food and Beverage: 7.85
Overall Experience: 9.82
F
Fernando couple br
10
Hotel secular, 100 anos de histórias
Pros:

Equipe de front desk amável e educada, a gerente, além de receptiva e uma excelente profissional, contornou situações iniciais críticas, principalmente em relação a limpeza do nosso quarto que salvou o resto da nossa estadia.

Cons:

Não ter o café da manhã incluso. O que é servido com o pagamento extra, é tipicamente americano, nada de frutas e com poucas opções de escolha.

2026-03-25 via Nuitee
M
Marissa solo_traveller us
10
Very good and convenient !!!
Pros:

Location, stuff & room

2026-03-22 via Nuitee
M
Marissa solo_traveller us
10
Verry nice !!!
Pros:

Everything

2026-03-22 via Nuitee
L
Lauren extended_group us
10
I think my father in law said it best, “It felt like home”.
Pros:

The property was in a great location, just a block away from the Hynes convention Center stop.
The suites were very spacious. Having the living area really helped with my 5 month old son, he had plenty of space to lay around and play.
My father in law said it “felt like home”.

Cons:

They were a lot of workers doing work on some of the room in the property which made the wait time for the elevator in the late morning early afternoon pretty long. But it was understandable and definitely didn’t take away from our great experience here.

2026-03-21 via Nuitee
T
Tatiana family_with_children br
8
Hospedagem elegante e confortável . Café da manhã ruim
Pros:

Localização , funcionário do check in e da portaria muito educados e prestativos

Cons:

Café da manhã e do time que trabalha lá

2026-03-21 via Nuitee
E
Elizabeth family_with_children us
10
Perfect location!
Pros:

Well appointed rooms, excellent staff, and prime location!

2026-03-20 via Nuitee
F
Francisco couple pt
7
Terrible shower pressure and terrible mattress!!
2026-03-19 via Nuitee
J
Juan family_with_children us
7
2026-03-19 via Nuitee
A
Audra family_with_children us
10
Great location and beautiful hotel. Will definitely be back!
Pros:

The property was lovely and only steps from the Hynes Convention Center T station. So conveniently located and we were able to get to all areas of Boston quickly.
We had a one bedroom suite and it was beautiful! Definitely recommend the larger space to comfortably accommodate a family of 3 or more.

Cons:

The walls are thin. Definitely need a sound machine.

2026-03-17 via Nuitee
K
Kevin couple us
10
2026-03-16 via Nuitee
D
Dorothee Alexandra couple us
9
2026-03-16 via Nuitee
A
Anna couple ie
4
2026-03-16 via Nuitee
R
roberta solo_traveller br
10
2026-03-15 via Nuitee
F
Francisco couple pt
9
The Elliot , an haven in Backbay
Pros:

Everything ! Nothing negative about it . Location , staff , premises , room , all was a perfect 10

2026-03-14 via Nuitee
J
José Carlos couple es
9
Por poco más, tienes la excelencia
Pros:

La ubicación, a 30 minutos andando de todo. Hotel con señorío Bostoniano

Cons:

El lobby algo pequeño, no hay sofás de espera o tertulia

2026-03-14 via Nuitee
D
David family_with_children gb
10
2026-03-09 via Nuitee
A
almudena family_with_children es
8
2026-03-08 via Nuitee
P
Paula couple uy
7
2026-03-07 via Nuitee
K
Kathleen couple us
10
2026-03-05 via Nuitee
U
Urs solo_traveller it
9
2026-03-01 via Nuitee