The Eliot Hotel

Hotels
9.1 (1949 reviews)
370 Commonwealth Avenue , Boston , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast quality
High prices for parking

Categories

Cleanliness
8.35
Some guests mentioned soiled carpets and need for better housekeeping.
Service
9.99
Guests praised the friendly and accommodating staff across multiple reviews.
Location
9.86
The location is frequently described as excellent and convenient.
Room Quality
8.81
Rooms were comfortable but several reviews noted issues with cleanliness and maintenance.
Amenities
9.34
Amenities such as breakfast were described as good; however, a few reviews were less favorable.
Value for Money
8.8
Prices mentioned as high compared to some aspects of the stay such as breakfast quality.
Food and Beverage
7.85
Breakfast received some negative feedback regarding quality and value.
Overall Experience
9.82
Most guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:05

Property Description

Historic Elegance in Back Bay

Luxurious Accommodations: The Eliot Hotel offers elegantly decorated rooms with down comforters and marble bathrooms, providing a luxurious and comfortable stay for guests.

Convenient Amenities: Enjoy modern amenities such as soundproof windows, flat-screen TVs, and WiFi internet in every room, ensuring a convenient and connected experience during your stay.

Dining and Recreation: Indulge in culinary delights at the on-site sashimi bar and Uni restaurant, or stay active with free access to the Boston Sports Club. With a prime location near shopping centers and Fenway Park, there's no shortage of entertainment options.

Experience the historic charm and modern comforts of the Eliot Hotel - book your stay now for an unforgettable Boston getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.1
Based on 1949 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 9.34
Value for Money: 8.8
Food and Beverage: 7.85
Overall Experience: 9.82
V
Virginia couple us
10
2026-02-11 via Nuitee
K
Kash solo_traveller us
10
2026-02-10 via Nuitee
R
Regina family_with_children us
9
2026-02-09 via Nuitee
K
Katherine extended_group us
10
Your staff is EXCELLENT.
Pros:

Gorgeous and immaculate.

2026-01-28 via Nuitee
A
Anne Emily Caplin family_with_children us
10
Pros:

The Eliot Hotel is a hidden gem in Back Bay Boston. Beautiful Beaux Art hotel, immaculate, felt like I was in elegant European hotel. I never knew it was there and will return

Cons:

Wish I had a few more nights to stay there

2026-01-27 via Nuitee
N
Naishah extended_group us
10
2026-01-25 via Nuitee
S
Sophie couple ca
10
2026-01-24 via Nuitee
S
Shahdan couple eg
9
I would definatly go back to the Eliot during my next visit to Boston. It felt like home!
Pros:

Location is amazing and staff are very helpful and friendly!

Cons:

The breakfast is very poor quality! not worth it!

2026-01-23 via Nuitee
V
Vigfus extended_group is
8
2026-01-20 via Nuitee
P
Peter solo_traveller us
7
Fun to be in Boston, old enough to have stayed at the Ritz in the day.
Pros:

Big Room, old style. Good renovation. Excellent location for me between MIT across the bridge and Comm Ave for the clubs. I walked everywhere.

Cons:

Service was not as trained or capable as they should have been for the price, particularly at breakfast.
Reception staff missing when I came in at 11 pm

2026-01-20 via Nuitee
E
Elizabeth couple us
9
Wonderful place to stay in Boston.
Pros:

Great location, lovely suite, polite staff, room darkening curtains, chocolates in our room, nice shower, easy to get cabs, very comfy bed, very good restaurants nearby. Big plus is the Harvard Club of Boston next door for a most excellent breakfast. Definitely stay there again.

Cons:

Breakfast was $22. Fair enough for a very nice buffet, but $7 more for a cappuccino just didn’t work for us, so we only ate there once. We wanted to eat at Uni, but the only option was a multi-course fixed price meal. We no longer eat such large meals, so we went elsewhere for salads and drinks.

2026-01-20 via Nuitee
S
Shannon couple us
10
2026-01-20 via Nuitee
M
Monica family_with_children us
9
Pros:

The sheets were wonderful. I loved the living room area, it felt like our own little apartment in the heart of Boston.

Cons:

The heating system. It was quite loud and would come on in blasts.

2026-01-20 via Nuitee
S
Sophie family_with_children us
10
Pros:

Location and beautiful building and rooms

2026-01-19 via Nuitee
F
Fabiana couple br
7
Pros:

Location perfect, hotel and room very nice. Cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed. The hotel should use the kitchen space to create e toilette as the room reserved included living room with sofa bed, but only one bathroom. So if the person sleeping in the living room needs to use the bathroom at night, they need to get into the bedroom

2026-01-19 via Nuitee
K
Karen couple us
10
2026-01-19 via Nuitee
J
Jon couple us
6
2026-01-19 via Nuitee
S
Sarahjane family_with_children us
10
We wish every hotel was as exceptional as this one.
Pros:

Staff!!!!!! Wonderful, welcoming service!! Bell staff were exceptional!!!

Room/bedding and linens! Lovely, comfortable, spacious room!!

Cons:

We loved it all!

2026-01-19 via Nuitee
P
Patricia extended_group us
9
Beautiful hotel with exceptional service . service
Pros:

The location! Also the hotel was beautiful and the staff extremely accommodating .

Cons:

We liked everything !

2026-01-19 via Nuitee
J
Joseph family_with_children il
9
2026-01-19 via Nuitee