Four Points by Sheraton Columbus-Polaris

Hotels
•
Sheraton
8.3 (180 reviews)
8505 Pulsar Place , Columbus , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Cons:
Room Quality issues
Limited Food options
Service inconsistencies

Categories

Cleanliness
8.8
Generally positive sentiment regarding cleanliness, with notes on pristine condition.
Service
8.3
Mixed sentiments; staff was friendly but some mentioned rudeness from desk staff.
Location
8.8
Location appreciated in multiple reviews, noted for convenience.
Room Quality
7.8
Negative feedback on room conditions, such as remodeling issues and comfort.
Amenities
7.8
Limited amenities mentioned, with a note on the lack of breakfast and issues with room facilities.
Value for Money
8.3
Mixed feelings on value, with some considering it overpriced for the quality.
Food and Beverage
7.3
Lack of breakfast options and criticism of additional charges for food services.
Overall Experience
9.3
Positive experiences highlighted, with many reviews expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:43

Property Description

Luxurious Amenities and Convenient Location
Discover the perfect blend of comfort and convenience at the Four Points By Sheraton Columbus-Polaris. With an outdoor pool, free Wi-Fi, and a fitness centre, we cater to your relaxation and wellness needs.

Modern Comforts in Every Room
Unwind in our tastefully decorated rooms equipped with a flat-screen TV, coffee-making facilities, and a cozy seating area. Whether you're here for business or leisure, we ensure a comfortable stay for all our guests.

Nearby Attractions and Services
Explore nearby attractions like the Columbus Zoo & Aquarium and The Ohio State University, just a short drive away. Need to catch up on work? Our 24-hour business centre has you covered. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 180 reviews
Cleanliness: 8.8
Service: 8.3
Location: 8.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 9.3
A
Arthur • solo_traveller • us
8
2026-04-10 • via Nuitee
P
Princess • couple • us
10
It’s such a beautiful place to stay
Pros:

Very neat and friendly staff

2026-04-01 • via Nuitee
G
Georgianne • family_with_children • us
5
Disappointing.
Pros:

Not applicable; did not have breakfast.

Cons:

The room was noisy - there was a loud dripping sound all night and I could not find any water in our room dripping. I did not like the floor. The bed was uncomfortable. The plugs next to the coffee machine did not work so we had to put the coffee maker on the floor to plug in to make coffee.

2026-03-26 • via Nuitee
G
Gabriella • couple • us
1
2026-03-23 • via Nuitee
K
Kimberly • couple • us
10
I enjoyed my stay.. I will be back!!
Pros:

Smelled nice, and it was clean

2026-03-16 • via Nuitee
S
Smith • family_with_children • us
10
Pros:

It was close to polaris mall and all kinds of restaurants. We went there for our 32nd anniversary and wanted to do a lot of shopping. The location was perfect was not hard to get out of and just right down the road from everything.

Cons:

There was a dog in someone's room that kept barking. I complained to an employee and shortly the dog wasn't barking anymore. The staff was right on it. N

2026-03-16 • via Nuitee
S
Shawn • couple • us
9
over all really good I be back.
Pros:

The room was beautiful, all needs were met, comfortable beds, fridge was decent size, coffee amenities we available, all shower amenities were provided and decent

Cons:

The bar was not open yet. I wish the was more outside sitting area. There is a pickle ball court which I found unique but wish there was more area to sit and relax

2026-01-19 • via Nuitee
C
Christopher • solo_traveller • us
7
2026-01-19 • via Nuitee
K
Katie • extended_group • us
9
2026-01-19 • via Nuitee
P
Paul • family_with_children • us
8
Pros:

Spacious clean room

2026-01-19 • via Nuitee
S
Sakis • couple • us
9
It was comfortable
Pros:

I did not have breakfast at the hotel but the coffee was great

Cons:

Daily room service.

2026-01-19 • via Nuitee
J
james • family_with_children • us
9
excellent
Pros:

didnt have any

Cons:

prices

2026-01-19 • via Nuitee
B
Bismark • couple • us
10
2026-01-19 • via Nuitee
T
Tammy • couple • us
8
2026-01-19 • via Nuitee
C
Crystal • family_with_children • us
8
2026-01-10 • via Nuitee
E
Ernest • couple • us
10
The property is very clean and the staffs very nice and helpful.
Pros:

Very clean and close to the highway.

Cons:

None

2026-01-09 • via Nuitee
K
kirkes • solo_traveller • us
9
It's was great
2026-01-08 • via Nuitee
C
Cassie • couple • us
8
2025-12-15 • via Nuitee
E
ed • family_with_children • us
8
2025-12-13 • via Nuitee
C
Cory • couple • us
10
2025-11-17 • via Nuitee