Sonesta ES Suites Chicago Downtown Magnificent Mile Medical

Hotels
•
Sonesta Hotels
8.2 (3355 reviews)
201 East Walton Place , Chicago , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.66
Some cleanliness issues were mentioned regarding dirty dishes and remnants from previous guests.
Service
8.63
Mixed reviews on staff; some were helpful while others were rude, leading to an average impression.
Location
9.17
Great location close to attractions and conveniences, highly praised.
Room Quality
8.12
Rooms described as clean and spacious, though some guests noted outdated furniture.
Amenities
8.15
Amenities such as 24-hour coffee station were appreciated, though some lacked maintenance.
Value for Money
8.11
Overall value seen as good, but some may feel limited services detract from this.
Food and Beverage
7.66
Breakfast served in disposable containers was not well received.
Overall Experience
8.13
Overall, guests had a positive experience with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Convenient Location near Major Attractions

Located in Chicago, Illinois, just steps away from the John Hancock Observation Deck, Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers an ideal base for exploring the city.

Modern Amenities and Spacious Suites

Enjoy the convenience of a fully equipped kitchen, free WiFi, and cable TV with HBO in the spacious guest studios and suites. Relax in the comfortable seating area and make yourself at home during your stay.

On-Site Facilities and Services

Stay on top of your fitness routine at the hotel's gym, equipped with cardiovascular equipment. Need to take care of business? Utilize the on-site cash machine and business center with fax and photocopying services.

Experience the best of Chicago from the comfort of Sonesta ES Suites Chicago Downtown. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please contact the hotel for further details.


When traveling with dogs, please note that an extra charge of $75 one time charge for stays up to 7 nights and $150 for longer stays. A maximum of 2 dogs per room is allowed.

Please be informed that the property is newly renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 6
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 3355 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
A
ana • family_with_children • co
8
Pros:

La ubicación y el tamaño de la habitacion

Cons:

Nunca nos hicieron aseo en la habitación.

2026-03-14 • via Nuitee
D
Dominique • couple • us
7
2026-03-13 • via Nuitee
E
Erica • couple • us
10
Would definitely stay here again. Staff is very friendly and accommodating.
Pros:

Location, atmosphere, accommodations

Cons:

Nothing

2026-03-13 • via Nuitee
Y
Yuliya • family_with_children • us
9
Pros:

Clean and neat room

Cons:

Poor breakfast choices

2026-03-12 • via Nuitee
Y
Yaz • family_with_children • us
6
The room was pretty big.
Pros:

Front desk staff was nice and the gym was good. About a 10 minute walk from everything.

Cons:

The breakfast was seriously lacking. Eggs & potatoes every day I was there. Sausage 2 days out of 3. The only day with bacon and it was as crispy & thin as a piece of paper.

2026-03-11 • via Nuitee
V
Vladimír • couple • cz
10
Velká spokojenost!
Pros:

Poloha, vybavení, personál.

Cons:

Diporučuji doplnit vybavení kuchyně - tablety do myčky, houbičku a mycí prostředek na nádobí, pánvička …

2026-03-11 • via Nuitee
M
Melna • couple • us
10
Heartfelt hospitality; kindness, cleanliness & professionalism!
Pros:

Excellent staff! Professional, friendly & kind!
Beautiful room; nice layout, love the kitchen, love the Lake view (mesmerizing)!
It was calm & quiet too!

Cons:

I liked everything.

2026-03-11 • via Nuitee
S
sylecia • family_with_children • us
5
2026-03-11 • via Nuitee
G
Gonzalez • couple • us
9
One of the best stays for vacation with my partner
Pros:

Definitely recommend and very affordable

2026-03-11 • via Nuitee
M
Marcello Roberto • extended_group • br
7
Espaço do quarto excelente e localização ótima
Pros:

Espaço

Cons:

Café da manhã pouco variado
Poucos assessorios de cozinha

2026-03-09 • via Nuitee
Митов • family_with_children • us
8
2026-03-09 • via Nuitee
R
Reynald • couple • fr
10
À recommander ! Sans hésiter
Pros:

Très bon séjour, chambre spacieuse, confort et propreté au top !! Emplacement idéal… parfait !! 👍🏻

2026-03-08 • via Nuitee
J
Juan Ignacio • couple • ar
8
Experiencia positiva pero con ciertos puntos a tener en cuenta.
Pros:

El tamaño y vista de la habitación.

Cons:

La kitchinette estaba muy pobremente equipada. Poco o inexistentes insumos para realizar una limpieza de platos, vasos, etc. La frecuencia del servicio limpieza muy pobre también pero eso ya lo sabíamos con anticipación.
El desayuno es insalubre y repetitivo. No hay opciones saludables. Lo único sano que vi fue una mañana que ofrecieron manzanas verdes.

2026-03-07 • via Nuitee
M
Mahesh • family_with_children • us
8
2026-03-06 • via Nuitee
J
Janie • family_with_children • us
10
Pros:

The room was cute and breakfast was awesome!

Cons:

Not much

2026-03-05 • via Nuitee
D
DANIELA ALEJANDRA • extended_group • co
8
Pros:

Good location

Cons:

One of my friends left her purse on the floor while she was preparing a coffee, the purse got lost and we asked to see the camera to see who took the purse. The people there said they didn’t have cameras, so we pointed right next to them and there was a Camera. Then they said the cameras were not working. That was really weird.
Of course they didn’t have the fault of the lost purse, but why hide the cameras telling lies

2026-03-05 • via Nuitee
J
Jacqueline • couple • us
6
It was pleasant
Pros:

It was a good location

Cons:

Our room keys weren’t working. We changed it more than 6 times and it was frustrating

2026-03-04 • via Nuitee
евген малинский • family_with_children • us
8
2026-03-04 • via Nuitee
D
Dayne • couple • us
5
2026-03-04 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-03-03 • via Nuitee