Sonesta ES Suites Chicago Downtown Magnificent Mile Medical

Hotels
•
Sonesta ES Suites
8.2 (4287 reviews)
201 East Walton Place , Chicago , US
+1 312-943-9800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.66
Some cleanliness issues were mentioned regarding dirty dishes and remnants from previous guests.
Service
8.63
Mixed reviews on staff; some were helpful while others were rude, leading to an average impression.
Location
9.17
Great location close to attractions and conveniences, highly praised.
Room Quality
8.12
Rooms described as clean and spacious, though some guests noted outdated furniture.
Amenities
8.15
Amenities such as 24-hour coffee station were appreciated, though some lacked maintenance.
Value for Money
8.11
Overall value seen as good, but some may feel limited services detract from this.
Food and Beverage
7.66
Breakfast served in disposable containers was not well received.
Overall Experience
8.13
Overall, guests had a positive experience with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Convenient Location near Major Attractions

Located in Chicago, Illinois, just steps away from the John Hancock Observation Deck, Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers an ideal base for exploring the city.

Modern Amenities and Spacious Suites

Enjoy the convenience of a fully equipped kitchen, free WiFi, and cable TV with HBO in the spacious guest studios and suites. Relax in the comfortable seating area and make yourself at home during your stay.

On-Site Facilities and Services

Stay on top of your fitness routine at the hotel's gym, equipped with cardiovascular equipment. Need to take care of business? Utilize the on-site cash machine and business center with fax and photocopying services.

Experience the best of Chicago from the comfort of Sonesta ES Suites Chicago Downtown. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please contact the hotel for further details.


When traveling with dogs, please note that an extra charge of $75 one time charge for stays up to 7 nights and $150 for longer stays. A maximum of 2 dogs per room is allowed.

Please be informed that the property is newly renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 6
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 4287 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
L
LORENA AN • family_with_children • us
10
Pros:

Buena ubicación, muy limpio y el personal maravilloso. Sin duda regresaría 😉

2026-10-17 • via Nuitee
J
Jovana • couple • hr
10
2026-10-17 • via Nuitee
E
Erika • family_with_children • us
8
Pros:

Beds, location

Cons:

Elevators are small and crowded so you have to wait for sometimes two elevators before you can get on.

2026-10-17 • via Nuitee
G
Gabriela • family_with_children • cr
8
Habitación cómoda y espaciosa
Pros:

Habitación cómoda

Cons:

Utensilios de cocina sucios y muy pocos. Solo habían 2 sillas y veníamos con una niña de 4 años

2026-10-17 • via Nuitee
M
Michał • family_with_children • pl
8
Pros:

Lokalizacja i przestronny apartament

Cons:

Brak sprzątania przez tydzień i monotonne śniadania

2026-10-17 • via Nuitee
C
Charlotte • family_with_children • ch
8
Pros:

Nice, spacious room.

Cons:

The breakfast space was a bit dark and cold.

2026-10-16 • via Nuitee
W
William • family_with_children • us
10
Pros:

So close to everything, large rooms with plenty of amenities. Staff was friendly and always helpful.

2026-10-16 • via Nuitee
P
Pressya • couple • za
8
Cons:

The breakfast

2026-10-16 • via Nuitee
N
Nevena • solo_traveller • rs
8
Great
Pros:

It was nice and easy close to centre and clean

Cons:

The breakfast is poor for this range of hotel

2026-10-16 • via Nuitee
E
Eddie • solo_traveller • us
6
2026-10-16 • via Nuitee
A
Amanda • family_with_children • us
4
Pros:

The location was great!

Cons:

Very uncomfortable beds

2026-10-15 • via Nuitee
C
cinthya • family_with_children • us
7
Could have been better. I payed extra for breakfast but when I checked it they said it was complimen
Pros:

Location of hotel, safe area. Size of the room.

Cons:

The breakfast can be improved, other Sonesta locations have better breakfast. Staff in the front wasn’t the friendliest. Over night parking over priced at this location. A lot of protests unable to sleep.

2026-10-15 • via Nuitee
A
Akin • solo_traveller • au
8
Lovely hotel withgreat staff
Pros:

Breakfast was okay, However, for some reason, it ends at 9am. Definitely needs to be reviewed as many guests complained about it. The rooms are dated but clean and well maintained. Location s fantastic

Cons:

Breakfast finished too early

2026-10-15 • via Nuitee
M
Mohammed Alanjari • family_with_children • kw
6
2026-10-15 • via Nuitee
E
Estefania • couple • us
8
Pros:

Great location and breakfast

Cons:

Lots of construction going on

2026-10-14 • via Nuitee
L
Lucia • couple • us
8
Good stay
Pros:

Beautiful rooms, nice personal

Cons:

The breakfast is basic, but it does the job

2026-10-14 • via Nuitee
J
Jose • family_with_children • pe
8
Pros:

Muy cómodo para familias, bastante espacio para estar con cocina totalmente equipada, cuartos grandes y sala de estar cómoda.

Cons:

El desayuno podría mejorar. Estaba en remodelacion de la fachada por lo que había un poco de ruido

2026-10-14 • via Nuitee
S
Susanna • couple • gb
10
Great location and great accommodation.
Pros:

Great location. Very clean and welcoming.

Cons:

Very limited cooking utensils and pots

2026-10-14 • via Nuitee
E
Elisa • extended_group • es
8
Recomendable
Pros:

La ubicación es espectacular. Muy recomendable

Cons:

La atención a la llegada. La persona que nos atendió muy antipática.

2026-10-14 • via Nuitee
V
Vivian • family_with_children • us
10
2026-10-13 • via Nuitee