Sonesta ES Suites Chicago Downtown Magnificent Mile Medical

Hotels
•
Sonesta Hotels
8.2 (3355 reviews)
201 East Walton Place , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.66
Some cleanliness issues were mentioned regarding dirty dishes and remnants from previous guests.
Service
8.63
Mixed reviews on staff; some were helpful while others were rude, leading to an average impression.
Location
9.17
Great location close to attractions and conveniences, highly praised.
Room Quality
8.12
Rooms described as clean and spacious, though some guests noted outdated furniture.
Amenities
8.15
Amenities such as 24-hour coffee station were appreciated, though some lacked maintenance.
Value for Money
8.11
Overall value seen as good, but some may feel limited services detract from this.
Food and Beverage
7.66
Breakfast served in disposable containers was not well received.
Overall Experience
8.13
Overall, guests had a positive experience with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Convenient Location near Major Attractions

Located in Chicago, Illinois, just steps away from the John Hancock Observation Deck, Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers an ideal base for exploring the city.

Modern Amenities and Spacious Suites

Enjoy the convenience of a fully equipped kitchen, free WiFi, and cable TV with HBO in the spacious guest studios and suites. Relax in the comfortable seating area and make yourself at home during your stay.

On-Site Facilities and Services

Stay on top of your fitness routine at the hotel's gym, equipped with cardiovascular equipment. Need to take care of business? Utilize the on-site cash machine and business center with fax and photocopying services.

Experience the best of Chicago from the comfort of Sonesta ES Suites Chicago Downtown. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please contact the hotel for further details.


When traveling with dogs, please note that an extra charge of $75 one time charge for stays up to 7 nights and $150 for longer stays. A maximum of 2 dogs per room is allowed.

Please be informed that the property is newly renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 6
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 3355 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
I
INES • extended_group • br
10
A great choice for a comfortable stay in downtown Chicago.
Pros:

The place is excellent—very spacious and clean. The living room includes a double sofa bed, and the kitchen is very well equipped. The location is great, close to North Michigan Avenue and the Water Tower. The staff is kind and helpful.

Cons:

Nothing to complain about.

2026-02-15 • via Nuitee
A
Aileen • extended_group • us
8
Overall we have a great stay. Spacious rooms, clean, comfortable. I should say that the bathroom is small but we don’t m
Pros:

Clean, spacious and friendly staff

Cons:

Breakfast not a lot of selections . Bathroom is small.

2026-02-14 • via Nuitee
M
Maureen • couple • us
8
Always clean and welcoming
Pros:

Convenience

2026-02-14 • via Nuitee
J
Juan Carlos • couple • co
9
Aceptable
2026-02-13 • via Nuitee
T
tamika • couple • us
10
2026-02-13 • via Nuitee
E
Escandon • extended_group • co
2
MUY REGULAR TIRANDO A MALO.
Pros:

WIFW

Cons:

EL DESAYUNO LEVANTABAN ANTES DE LAS 9 LA SRA MALGENIADA
NINGUNA VARIEDAD , MUUUUY MALO.

2026-02-13 • via Nuitee
C
Connie • couple • us
10
Pros:

Location

Cons:

Everything was wonderful

2026-02-12 • via Nuitee
W
Winifer • couple • us
10
2026-02-11 • via Nuitee
G
Gamba • family_with_children • us
10
2026-02-11 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-02-10 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-02-10 • via Nuitee
W
Welton • family_with_children • us
10
Pros:

The room was amazing

Cons:

Breakfast,but no oatmeal

2026-02-10 • via Nuitee
K
Kayle • couple • us
10
Amazing
Pros:

Clean and cozy rooms

2026-02-10 • via Nuitee
M
Marvin • solo_traveller • us
10
2026-02-09 • via Nuitee
J
Jose • couple • us
10
2026-02-08 • via Nuitee
S
Saleh • family_with_children • sa
1
Pros:

The location is perfect 💯

Cons:

They don't clean the room even if you ask them to.I stayed for 16 days and they only cleaned the room once.

2026-02-08 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

location and room

Cons:

no water in rooms

2026-01-31 • via Nuitee
L
Luis • couple • us
10
2026-01-31 • via Nuitee
L
Luis • couple • us
10
2026-01-31 • via Nuitee
J
Jeremy • family_with_children • us
10
Pros:

That it takes up to 7 business days to get your deposit back. Were past that now. It can be done as fast as they can take it

2026-01-30 • via Nuitee