DoubleTree by Hilton Hotel Chattanooga Downtown

Hotels
•
Doubletree by Hilton
8.8 (586 reviews)
407 Chestnut Street , Chattanooga , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Rooms need renovation
Property was dirty
Expensive amenities

Categories

Cleanliness
7.25
The property was dirty and needs total renovation.
Service
10
Staff were courteous, especially Shannon, and provided good customer service.
Location
10
Everything is in walking distance and great location.
Room Quality
7.22
Rooms are small, in need of repairs, and not like the pictures posted.
Amenities
9.26
The gym and pool are good, but some amenities were not up to standard.
Value for Money
7.71
Breakfast and parking charges are high for the quality provided.
Food and Beverage
9.74
Food was good, and the breakfast buffet was very nice.
Overall Experience
9.2
Experience was mixed with some enjoyable aspects but significant failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:25

Property Description

Convenient Downtown Location

Located just off Interstate 27 in downtown Chattanooga, the Doubletree Hotel is only 3 blocks away from the popular Tennessee Aquarium.

Modern Amenities

Guestrooms at this hotel are equipped with free high-speed internet, flat-screen TVs, MP3 docking stations, microwaves, refrigerators, and coffeemakers, ensuring a comfortable stay for all guests.

Dining and Recreation Options

Enjoy a delicious breakfast at the on-site restaurant, ELEVEN, or grab a drink at the H20 Lounge and Bar. Need a caffeine fix? The Daily Grind serves Starbucks coffee. Unwind at the outdoor saltwater pool or stay active at the state-of-the-art fitness center.

Book your stay at Doubletree Hotel Chattanooga for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 586 reviews
Cleanliness: 7.25
Service: 10
Location: 10
Room Quality: 7.22
Amenities: 9.26
Value for Money: 7.71
Food and Beverage: 9.74
Overall Experience: 9.2
W
williambX6648WZ • Family
10
Celebration of life/ Lorie Beckley
Pros:

We had the celebration of life event for my dear wife Lorie Beckley on June 13th at the Doubletree in downtown Chattanooga. The staff was very professional and helpful, the food was delicious and everyone agreed that it was first class.

2026-06-16 • via Tripadvisor
J
Jose • couple • us
1
2026-06-15 • via Nuitee
F
F7741ZXkyliel • Family
10
Coffee Shop
Pros:

Kate the barista was super sweet and friendly!! She was very understanding and willing to help to make your coffee how you like it. The coffee was delicious!! She is amazing! Highly recommended!!

2026-06-11 • via Tripadvisor
K
Kristopher • solo_traveller • us
10
2026-06-08 • via Nuitee
Z
Zoey • couple • us
1
2026-06-08 • via Nuitee
G
Geunie • couple • us
10
2026-06-07 • via Nuitee
R
roseanns9 • Couples • West Melbourne, Brevard County, Florida
4
Try another hotel
Pros:

The room was subpar. The sink bubbled and would drain properly. The wifi was so slow that we couldn't access our digital key through their app. The parking is limited and expensive. I wouldn't recommend this hotel.

2026-06-06 • via Tripadvisor
I
I109RNkrisc • Business
10
Top Notch - don’t let construction scare you
Pros:

So happy to be in Chattanooga again. It may be a work trip but we are being treated like royalty!

Chef Mike and Shannon take such great care in their work and how they serve their customers. Breakfast- top notch and service even better!

Don’t let the construction scare you away- the newly renovation sleeping rooms are clean and comfy.

And not to worry- the warm cookies are waiting for you!!

2026-06-06 • via Tripadvisor
J
Joshua • couple • us
10
Date night with my wife.
Pros:

Convenient location clean comfortable rooms. Quiet atmosphere. Very friendly staff.

Cons:

Nothing it was all good!

2026-05-25 • via Nuitee
R
RedrockersfromOK • Couples
10
Alicia is amazing!
Pros:

Alicia was phenomenal! So friendly, knowledgeable, and efficient! We absolutely will be back!

2026-05-24 • via Tripadvisor
D
Dixie • couple • us
5
It was ok like i mentioned in the above comment $25 nightly parking is a little much with room pay
Pros:

liked the room just wish there was a balcony, kitchen facilities, smart tv

Cons:

the $25 daily parking on top of what i paid nightly for a room. The fact that there was a reception and all the parking was taken by those people and I still had to pay $25 and was redirected to park somewhere else

2026-05-17 • via Nuitee
J
Jason • extended_group • us
4
2026-05-14 • via Nuitee
G
glendamB4587HG • Business
8
Cait was great
Pros:

Everyone who Great especially Cait she was great trying to get an employee to move his illegally parked car and he refuses to move his car and told us we could have came in the other way. That was not the way the manager told us to come in

2026-05-12 • via Tripadvisor
E
ericcI8376AR • Family
10
Morganna is the Best!
Pros:

Morganna Ellis, the Senior Sales Manager, was so nice, welcoming, professional and knowledgeable! She will take great care of you and your special event! We highly recommend her!

2026-05-11 • via Tripadvisor
C
Carson • couple • us
1
We were put on a floor that had construction going on above us and were woken up to the sound of hammers at 7am. Will ne
2026-05-06 • via Nuitee
M
Mindy • couple • us
9
Will be back
Pros:

Convenient and good breakfast

Cons:

Nothing

2026-05-04 • via Nuitee
3
367tass • Family
10
Very friendly good service
Pros:

Great experience great customer service

2026-04-25 • via Tripadvisor
M
MIchael • solo_traveller • us
8
2026-04-24 • via Nuitee
• family_with_children • us
9
2026-04-15 • via Nuitee
Y
Young • couple • us
10
2026-04-13 • via Nuitee