Crystal Plaza Hotel

Hotels
7.6 (6169 reviews)
Birger Jarlsgatan 35 , Stockholm , se

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hard beds
Limited breakfast variety
Water leaks

Categories

Cleanliness
7.49
Most reviews highlight clean rooms, but some complaints about water leaks indicate areas for improvement.
Service
7.96
Generally positive feedback on staff friendliness and willingness to help.
Location
8.5
Numerous mentions praise the excellent location near attractions.
Room Quality
6.95
Some rooms described as small with hard beds, impacting the overall comfort.
Amenities
6.98
Amenities provided are standard, but several reviews note shortcomings such as poor water temperature.
Value for Money
7.94
Reviewed as decent for the price, although some aspects could be improved for better value.
Food and Beverage
7.49
Breakfast is noted as being good but with some comments on its limited variety.
Overall Experience
7.46
Overall stay received mixed reviews but considered satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Historic Charm in Östermalm District
Experience the elegance of a 19th-century Art Nouveau building at Crystal Plaza. Admire crystal chandeliers in charming rooms and enjoy modern amenities like flat-screen TVs.

Leisure and Dining Options
Relax in the sauna, work out in the fitness room, and start your day with a delicious breakfast buffet. Indulge in Chinese and Thai cuisine at Ming restaurant or explore nearby dining spots with the help of the multilingual staff.

Convenient Location
With free Wi-Fi and proximity to Stureplan's nightlife, Hotel Crystal Plaza blends historic allure with contemporary comfort seamlessly. Book your stay now for a memorable experience.

Important information:

As of 1 March 2019, please note that the hotel does not accept cash payments.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs SEK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 6169 reviews
Cleanliness: 7.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
A
Agneta • solo_traveller • se
7
2026-05-30 • via Nuitee
Özlem • solo_traveller • tr
8
Konum çok iyi , Fiyata göre hizmet yeterli değil
Pros:

Temiz , gürültüsüz , kahvaltısı var , konumu çok iyi, çalışanlar güler yüzlü

Cons:

Lavoba duş çok küçük , terlik yok , diş macunu yok,
Kahvaltı yetersiz , keşke sürekli kahve / çay içme imkanı olsa

2026-05-29 • via Nuitee
D
Daniel • couple • se
10
2026-05-28 • via Nuitee
E
Erik • solo_traveller • se
3
2026-05-28 • via Nuitee
W
Westberg • solo_traveller • se
10
Älskar det
Pros:

Har bott på hotellet två gånger och älskar allt med det

2026-05-28 • via Nuitee
A
Andrea • couple • de
9
Für einen kurzweiligen Städtetrip ideal
Pros:

Die Lage des Hotels war super zentral. Beim Frühstück war für jeden etwas dabei. Die Zimmer für zwei Personen sind relativ klein, aber für nen Strädtetrip vollkommen ausreichend.

2026-05-28 • via Nuitee
M
Marcus • family_with_children • lu
9
Very pleasant and friendly
Pros:

Breakfast was very good with not too much but just the right things. Our teens appreciated especially the Asian dishes. Small breakfast area but somehow worked out well.

2026-05-28 • via Nuitee
C
Caroline • solo_traveller • de
8
Angenehmes Hotel mit guter Lage
Pros:

Sehr zentrale Lage

Cons:

Es gab einen hygienischen Part wo sich nicht richtig entschuldigt wurde . Es wurde schnell behoben aber ich habe mehr erwartet.

2026-05-27 • via Nuitee
V
Val • solo_traveller • de
8
2026-05-27 • via Nuitee
L
Limie • couple • dk
7
Pros:

It’s in a very good location.
10-15 mins walk to the centrum and central train station.
Staff are helpful.
Bed are very comfortable and in a very good price.

2026-05-26 • via Nuitee
P
Patrizia • solo_traveller • it
9
Pros:

Cortesia ed efficienza alla reception posizione, ottima la colazione.

2026-05-26 • via Nuitee
J
Johnny Calì • solo_traveller • it
9
Pros:

La gentilezza dello staff sempre disponibili la posizione e la colazione

Cons:

La moquette purtroppo non mi piace

2026-05-25 • via Nuitee
M
Mikael • couple • se
8
2026-05-25 • via Nuitee
H
Hanna • couple • se
6
2026-05-25 • via Nuitee
V
Valentina • family_with_children • se
7
2026-05-25 • via Nuitee
L
Linda • solo_traveller • be
8
Cons:

Le manque de tiroirs de rangement surtout si on séjourne plus de trois jours

2026-05-25 • via Nuitee
P
PHODCHAMAN • extended_group • se
8
2026-05-24 • via Nuitee
R
Rina Daculan • solo_traveller • no
10
2026-05-24 • via Nuitee
C
Camilla • solo_traveller • se
6
Pros:

Centralt. Lugnt.

Cons:

Litet, trångt rum.

2026-05-24 • via Nuitee
H
Hossein • solo_traveller • us
6
2026-05-24 • via Nuitee