Crystal Plaza Hotel

Hotels
7.6 (5966 reviews)
Birger Jarlsgatan 35 , Stockholm , se

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hard beds
Limited breakfast variety
Water leaks

Categories

Cleanliness
7.49
Most reviews highlight clean rooms, but some complaints about water leaks indicate areas for improvement.
Service
7.96
Generally positive feedback on staff friendliness and willingness to help.
Location
8.5
Numerous mentions praise the excellent location near attractions.
Room Quality
6.95
Some rooms described as small with hard beds, impacting the overall comfort.
Amenities
6.98
Amenities provided are standard, but several reviews note shortcomings such as poor water temperature.
Value for Money
7.94
Reviewed as decent for the price, although some aspects could be improved for better value.
Food and Beverage
7.49
Breakfast is noted as being good but with some comments on its limited variety.
Overall Experience
7.46
Overall stay received mixed reviews but considered satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Historic Charm in Östermalm District
Experience the elegance of a 19th-century Art Nouveau building at Crystal Plaza. Admire crystal chandeliers in charming rooms and enjoy modern amenities like flat-screen TVs.

Leisure and Dining Options
Relax in the sauna, work out in the fitness room, and start your day with a delicious breakfast buffet. Indulge in Chinese and Thai cuisine at Ming restaurant or explore nearby dining spots with the help of the multilingual staff.

Convenient Location
With free Wi-Fi and proximity to Stureplan's nightlife, Hotel Crystal Plaza blends historic allure with contemporary comfort seamlessly. Book your stay now for a memorable experience.

Important information:

As of 1 March 2019, please note that the hotel does not accept cash payments.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs SEK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5966 reviews
Cleanliness: 7.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
M
Maria • couple • se
8
2026-04-11 • via Nuitee
D
Daniel • family_with_children • se
10
2026-04-11 • via Nuitee
A
Alexander • couple • pl
8
2026-04-11 • via Nuitee
T
tor arne • couple • no
10
2026-04-10 • via Nuitee
C
Cassie • solo_traveller • za
6
2026-04-10 • via Nuitee
T
Tinatin • solo_traveller • ge
9
It's a good place for tourists.
Pros:

All

Cons:

I liked everything. It's a good place for tourists.

2026-04-10 • via Nuitee
M
Mr. Zsombor • couple • hu
8
very nice place, good location, good breakfast
Pros:

Very nice place, staff is also very friendly. Breakfast is good, location is also perfect.

Cons:

The bath was leaking somehow so the water went out all over the floor.

2026-04-09 • via Nuitee
T
Tomas • solo_traveller • no
5
Pros:

Veldig bra beliggenhet og helt grei frokost.

Cons:

Luktet kloakk i gangene særlig om morgenen. Det tar evigheter før det er noe varmt vann i dusjen. Utrolig harde senger.

2026-04-07 • via Nuitee
M
Marlene • couple • se
7
Bra i det stora hela.
Pros:

Läget var bra. Frukosten var bra,
Personalen var väldigt trevliga.

Cons:

Att vi bodde i källaren. Det kändes instängt.

2026-04-07 • via Nuitee
L
Laura • couple • be
9
Pros:

De locatie is perfect om Stockholm te gaan verkennen. De kamer was om prima en het ontbijt was lekker. Aan te raden.

Cons:

Het restaurant paste niet helemaal bij het hotel.

2026-04-06 • via Nuitee
P
Paakki • solo_traveller • fi
10
2026-04-06 • via Nuitee
S
Stefan • couple • se
7
Pros:

Bra frukost

Cons:

Sängen kunde varit bredare

2026-04-06 • via Nuitee
T
Torbjörn • solo_traveller • se
8
2026-04-05 • via Nuitee
C
Catarina • extended_group • pt
7
2026-04-05 • via Nuitee
D
Dilan • solo_traveller • tr
10
Oteli çok beğendim. Bu şehre tekrar gelecek olursam yine burada kalırım.
Pros:

Konumu güzeldi. Odalar temiz ve rahattı

Cons:

Benim için odanın boyutu iyiydi fakat iki kişi kalacaksa küçük olduğu düşünülebilir.

2026-04-05 • via Nuitee
M
Maria • family_with_children • se
9
Det var en trevlig övernattning.
Pros:

Bra läge, fint rum

Cons:

Hård säng, frukosten skulle kunna innehålla lite mera.

2026-04-05 • via Nuitee
M
Marta • couple • es
6
Ubicación perfecta
Pros:

La ubicación muy buena y el personal muy amable.

Cons:

El desayuno simple pero correcto.
Salía bastante agua por debajo de la mampara al ducharse. También caía porquería del techo al lavabo al cerrar la puerta del baño.

2026-04-04 • via Nuitee
C
Christian • solo_traveller • se
8
Good location, good value for money
Pros:

Very good location

2026-04-04 • via Nuitee
T
Tamona • couple • no
8
Fin beliggenhet, sjarmerende sted, hyggelig personale. Skulle ha gitt bedre vurdering hadde frokosten vært bedre.
Pros:

Fint hotell! Det er bevart gammelt stil i bygningen og det er veldig smakfullt og sjarmerende.

Cons:

Frokosten er litt stusslig.

2026-04-04 • via Nuitee
M
Michael • couple • at
9
2026-04-04 • via Nuitee