Crystal Plaza Hotel

Hotels
7.6 (6255 reviews)
Birger Jarlsgatan 35 , Stockholm , se
+4684068800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hard beds
Limited breakfast variety
Water leaks

Categories

Cleanliness
7.49
Most reviews highlight clean rooms, but some complaints about water leaks indicate areas for improvement.
Service
7.96
Generally positive feedback on staff friendliness and willingness to help.
Location
8.5
Numerous mentions praise the excellent location near attractions.
Room Quality
6.95
Some rooms described as small with hard beds, impacting the overall comfort.
Amenities
6.98
Amenities provided are standard, but several reviews note shortcomings such as poor water temperature.
Value for Money
7.94
Reviewed as decent for the price, although some aspects could be improved for better value.
Food and Beverage
7.49
Breakfast is noted as being good but with some comments on its limited variety.
Overall Experience
7.46
Overall stay received mixed reviews but considered satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Historic Charm in Östermalm District
Experience the elegance of a 19th-century Art Nouveau building at Crystal Plaza. Admire crystal chandeliers in charming rooms and enjoy modern amenities like flat-screen TVs.

Leisure and Dining Options
Relax in the sauna, work out in the fitness room, and start your day with a delicious breakfast buffet. Indulge in Chinese and Thai cuisine at Ming restaurant or explore nearby dining spots with the help of the multilingual staff.

Convenient Location
With free Wi-Fi and proximity to Stureplan's nightlife, Hotel Crystal Plaza blends historic allure with contemporary comfort seamlessly. Book your stay now for a memorable experience.

Important information:

As of 1 March 2019, please note that the hotel does not accept cash payments.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs SEK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 6255 reviews
Cleanliness: 7.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
D
Danny • couple • se
8
Bra läge, trevlig personal och helt ok frukost
Pros:

Jättebra läge

2026-07-04 • via Nuitee
Ζαρκαδουλα • solo_traveller • gr
10
Υπεροχη αναμνηση απο τη Στοκχολμη
Pros:

Αρχικα βρισκεται σε τελεια περιοχη πολυ κοντα σε ολα τα κεντρικα σημεια και κυριως την αγορα. Υπεροχο κτιριο. Πολυ ανετο δωματιο με λιγο μικρο νιπτηρα αλλα αψογο ανετο και καθαρο. Ειχε πτι χρειαζοσουν. Δωρακι τσαντουλα πανινη αναμνηστικη. Πολυ ευγενικο προσωπικο ασφαλες και το πρωινο καλο. Κυριως αφιερωμενο στην κινεζικη κουζινα βεβαια αλλα μια χαρα. Καλος κοσμος επισης. Αν ξαναερθω θα μεινω σιγουρα παλι εδω.

Cons:

Ο νιπτηρας ηταν λιγο μικρος. Και θα ηθελα μεγαλυτερη ποικιλια στο πρωινο.

2026-07-04 • via Nuitee
A
Arturas • solo_traveller • lt
9
2026-07-04 • via Nuitee
B
Burak • solo_traveller • se
8
Great
Pros:

Personal at reception is really nice, location is the hearth of the city. Highly recomended.

2026-07-03 • via Nuitee
M
Monica • couple • se
7
2026-07-03 • via Nuitee
J
John • solo_traveller • ie
10
Like coming home at the end of the day. Friendly and relaxing.
Pros:

Excellent breakfast in an attractive Chinese restaurant accessible through the property including fruit, cereal, sausages, rye bread and good breakfast tea. There was a fan in the room {not something I would imagine is often called for in Sweden, but very welcome. Staff were genuinely warm and friendly; the receptionist helped me to retrieve and print some lost travel documents from my e-mail. Kettle and fridge in room plus English language TV {CNN I think}. Reception happy to make you tea or get ice water, ring cab etc,.

Cons:

I can't actually think of anything I didn't like. Nicest hotel I've ever stayed in and not expensive compared to the neighbouring countries where I also stayed.

2026-07-03 • via Nuitee
T
Torill • couple • no
7
2026-07-03 • via Nuitee
E
Eriksson • solo_traveller • se
8
Pros:

Jättetrevlog och tillmötesgående personal. Vi fick förvara bagage inlåst innan incheckning och ladda mobilen efter utcheckning.

Cons:

Låter hårda sängar. Stökig och trång frukostbuffé. Inte så många val för glutenallergiker.

2026-07-03 • via Nuitee
M
Monika • extended_group • de
6
2026-07-03 • via Nuitee
H
Håkan • solo_traveller • se
9
2026-07-02 • via Nuitee
K
Kajsa • solo_traveller • se
8
2026-07-02 • via Nuitee
S
Stefan • solo_traveller • de
7
2026-07-02 • via Nuitee
A
Annica • couple • us
8
We enjoyed ourselves & our tower room! :)
Pros:

Charming rooms, great location.

Cons:

Stockholm is slightly expensive, but the price was to be expected.

2026-07-02 • via Nuitee
M
Maria • couple • se
9
Pros:

Läget samt trevlig personal och välstädad.

2026-07-02 • via Nuitee
H
Hüseyin • couple • tr
4
Ortalama
Pros:

Konum olarak çok iyi bir yerde, heryere yürüme gidilebilir

Cons:

Fotoğraflarda gördüğüm şekilde balkonlu oda almama rağmen bana verilen oda balkonsuzdu, tesise mesaj attım ve resepsiyonda görüştüm fakat değiştirmemiz mümkün olmadı söylendi

2026-07-01 • via Nuitee
M
Mary • extended_group • us
9
Pros:

The staff were very helpful and kind. The breakfast was also delicious and well stocked with different options.

Cons:

The rooms are a bit small and without air conditioning. There was a fan provided which helped a lot but it was a bit uncomfortable in the heat.

2026-07-01 • via Nuitee
J
Jukka • solo_traveller • fi
8
2026-07-01 • via Nuitee
K
Katarina Strgar • solo_traveller • si
10
2026-07-01 • via Nuitee
R
Ricardo • couple • pt
3
Small bedroom, tiny showers - we could badly move. Climatization is -20 on the rating.
Pros:

Location

Cons:

Room with no climatilization - it was super hot and the only thing to solve that was a fan.

2026-07-01 • via Nuitee
V
Vicktor • couple • se
2
Pros:

Läget

Cons:

Riktigt dåligt utbud på frukost .
Dålig ventilation

2026-07-01 • via Nuitee