Best Western International Speedway Hotel

O hotel tem uma ótima relação custo x benefício. Está numa excelente localização. Quartos amplos e cama confortável. Um bom chuveiro também. O café da manhã deixou um pouco a desejar porque não é o padrão brasileiro que a gente tá acostumado. Mas a experiência foi muito bom. Recomendo

Very convenient to everything.

Only good thing was location although no footpaths to walk to speedway. Lovely staff on check-in , but a very rude lady on reception at night who made us sit for 20 minutes for a key that wasn’t working at 1 am !!

STAY AWAY! Far away! RUN! Disgusting! Horrible!! Harassment! Staff cussing! Reeks of cigarettes & weed in hallways and room. This is our 3rd stay in this hotel for bike week and it’s always been convenient and no real issues- until check-in tonight. Walked in and no one was at the front desk for a solid 5 minutes, no big deal as I went to the lobby restroom as my husband waited for someone to greet us to check in. This male employee finally came out and we started the check in process. He said we owed for our stay, I asked if I’d already paid for the reservation online when booking it originally. He ignored me, then started talk to another man. I began to search for my original booking email and asked him another question of what day it was booked- to help me find the email. He ignored me again. Then started on a conversation again to the other man that seemed to be a friend of his. I asked this man a third time and he still ignored me and kept taking to someone behind me, when we’ve been kind & patient while waiting- we’re excited for our weekend! Finally told him “I’ve asked you three questions and you continue to ignore me.” This man SNAPPED yelling and cussing at my family with our small child with us. I’ve never EVER had any issues with this Best Western, any Best Western, nor any other hotel as we are frequent travelers. This man would not provide his name nor the name of a superior. Absolutely disgusting. To be completely ignored, disrespected, screamed and then cussed at with F-bombs, and with our small child present. We book this location because of its convenience and price, but 10000% NOT worth the hassle of getting harassed by this staff member! We will NEVER stay at this location again, ESPECIALLY seeing how the rooms have gone WAY downhill since last year’s stay, the entire hotel hallways and room reeks of cigarettes & weed, floors disgusting! Depending how tomorrow goes once we speak to management to look back at the recording of our whole check-in process in the morning, we could be done with Best Western completely.
EDIT: Found giant cockroaches in our room and took video and photos to show front desk staff, new staff for shift change, two women. They moved our room and now it reeks worse than the downstairs hallway like a dead animal is in this room. Have called every hotel in the area but all are sold out and a roadtrip away from home. They can not comp anything as they stated management only has authority which will be here Monday. It’s bike week and tomorrow is Saturday, yet no management on site???

Clean room.
Good TV channels
Strong Wi-Fi
Blow dryer
Good water pressure in shower
Good breakfast

Close to beach

Buen trato del personal. Buenas instalaciones. Desayuno con variedad

The staff were great with the exception of the rude 3rd shift lady. She really seems to hate her job or being bothered. Everything always clean and comfortable. The rest of the staff go above and beyond to make sure you’re happy. I love the little porch in all the rooms. Breakfast is nice also

Die Lage

Clean