Holiday Inn Express & Suites Nashville-I-40 & I-24(Spence Lane) by IHG

Hotels
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Holiday Inn Express
6.3 (366 reviews)
714 Spence Lane , Nashville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
Friendly front desk staff
Good breakfast options
Cons:
Unclean rooms
Mold and mildew
Poor overall condition of the hotel

Categories

Cleanliness
4.8
Numerous reviews indicated issues with mold, mildew, and general uncleanliness.
Service
8.3
The front desk staff received positive remarks despite other complaints about the property.
Location
7.8
Location was mentioned in some context, but overall impression was not particularly favorable.
Room Quality
4.8
Several negative mentions regarding the condition of the rooms and unpleasant odors.
Amenities
5.8
Basic amenities mentioned, but could not meet guest expectations.
Value for Money
6.3
Guests felt disappointed considering the price versus quality offered by the hotel.
Food and Beverage
6.8
Breakfast was mentioned but generally with negative remarks about quality.
Overall Experience
5.8
Overall sentiment based on many negative aspects raised in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Convenient Location
Located just 10 minutes' drive from Nashville Convention Center, Holiday Inn Express & Suites Nashville-I-40 & I-24 (Spence Lane) offers easy access to popular attractions like the Country Music Hall of Fame and Grand Ole Opry.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with a flat-screen TV, free WiFi, and complimentary toiletries. Relax by the seasonal outdoor pool or break a sweat in the 24-hour fitness centre.

Exceptional Service
Start your day right with a complimentary hot breakfast and take advantage of the 24-hour front desk for all your needs. With Nashville Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Express & Suites Nashville-I-40 & I-24 (Spence Lane) now for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 366 reviews
Cleanliness: 4.8
Service: 8.3
Location: 7.8
Room Quality: 4.8
Amenities: 5.8
Value for Money: 6.3
Food and Beverage: 6.8
Overall Experience: 5.8
P
Patricia • couple • us
5
Pros:

Breakfast bar did not open on time. 15 minutes late. We wanted to get on the road. No oat meal.

Cons:

We had to go to 3 different rooms. One was not cleaned yet and the other the lock wasn't working . Very disappointing after traveling all day.

2026-01-24 • via Nuitee
K
Kim • couple • us
3
Not good but the young lady at the front desk was nice
Pros:

Nothing!!!!

Cons:

The room had a mildew smell the bedroom ceiling had mold on it it needs to be updated

2026-01-19 • via Nuitee
F
Filimon • family_with_children • us
10
2026-01-19 • via Nuitee
S
Stacie • solo_traveller • us
10
Pros:

Very friendly staff, room was very clean, breakfast smelled good but didnt have time to try it.

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • us
5
2026-01-19 • via Nuitee
B
Brandon • couple • us
10
Pros:

The lady at the desk was amazing and helpful. Ten stars.

2026-01-02 • via Nuitee
Q
Quisqueya79 • family_with_children • us
6
2025-12-31 • via Nuitee
M
Mcmillan • family_with_children • us
8
2025-12-27 • via Nuitee
N
Nathanael • extended_group • pr
8
2025-11-23 • via Nuitee
E
Ernie • couple • us
6
2025-10-27 • via Nuitee
J
Jessica
4
Pros:

For some reason we were placed in an accessible room, no big deal except it smelled like urine. The bed wasn't a normal hotel bed, and squeaked with every move. The bed was the cleanest thing in the room thankfully.

2025-10-12 • via Nuitee
D
David
2
Pros:

THIS PLACE SUCKS

2025-10-08 • via Nuitee
C
Cassandra • friends
2
Pros:

It smelled horrible the first room we got smelled like mold sooooo bad I couldn’t breathe we went down to the front desk for a room change it was so bad

2025-10-05 • via Nuitee
J
Jeff • couple • us
2
Lobby great, room very bad.
Pros:

Front desk great, morning coffee brew excellent, breakfast excellent, bed mattress very good.

Cons:

Mold on the ceiling and wall, bathroom shower did not work, bathroom door handle broken, ice bucket cracked,

2025-09-28 • via Nuitee
R
Ray • family
10
Pros:

The room was very excellent. It was clean. I became a member of the IG war program and I’m gonna be using them more in the future than anything and I really appreciate everything you’ve done made. Must stay a whole lot easier and I appreciate it.

2025-09-27 • via Nuitee
D
Donna
10
Excellent stay
Pros:

It was a clean and very relaxing stay.

2025-09-19 • via Nuitee
J
Jarred • family_with_children • us
6
2025-09-13 • via Nuitee
R
Richard
4
I'd look for a different property next time
Pros:

The property was older and run down with smells. The signs say smoke free, but the lobby and elevator smells told a different story. The woman at check in was nice enough. I am a man a felt uncomfortable to go to the gym in the morning/ Room smelled like old water. Because of this a slept terrible and since I was driving 700 miles a day, sleep and a shower were the only reasons I needed a room.

2025-09-01 • via Nuitee
T
Timothy • family_with_children • us
10
2025-08-18 • via Nuitee
W
Weslei
10
Pros:

Jshshsh

2025-08-17 • via Nuitee