SCP Hilo Hotel

Hotels
9 (2172 reviews)
126 Banyan Drive , Hilo , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Small rooms

Categories

Cleanliness
8.46
Comments suggest rooms were basic, indicating standard cleanliness, but some guests had issues with noise.
Service
9.43
Staff are described as friendly and helpful, with several positive remarks about their service.
Location
9.47
Multiple reviews praise the hotel's great location near the coast and airport.
Room Quality
8.42
Rooms described as small and basic, indicating room quality could improve.
Amenities
8.45
Basic amenities mentioned, with specific requests for improvements noted.
Value for Money
9.41
Several reviews mention the good value for the quality of stay.
Food and Beverage
8.96
No specific mentions, assigned a standard rating.
Overall Experience
9.43
Guests expressed a high level of satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:26

Property Description

Explore Natural Wonders Nearby
Discover the beauty of Rainbow and Akaka Falls just a stone's throw away from SCP Hilo Hotel. For nature enthusiasts, Hawaii National Volcanoes Park is also within reach.

Relax and Unwind
Whether you prefer lounging by the outdoor swimming pool or staying active in the fitness room with Peloton bikes, we have amenities to cater to all guests. Complimentary bicycles and stand-up paddle boards are also available for your enjoyment.

Culinary Delights at Your Doorstep
Indulge in locally sourced cuisine at Provisions Market and Coconut Grill. From delicious meals to refreshing drinks, we have everything to satisfy your cravings.

Book your stay at SCP Hilo Hotel now and experience a perfect blend of comfort and convenience.

Important information:

There is a limited amount of private parking lot available at the SCP Hilo Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2172 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
A
Anna couple au
8
2026-05-16 via Nuitee
N
Nancy couple us
10
2026-05-12 via Nuitee
J
Justin couple au
8
Staff were friendly and helpful, quiet, clean
Pros:

Staff were friendly and helpful, quiet, clean

Cons:

Stairs with no lift !

2026-05-11 via Nuitee
E
Ekaterina solo_traveller us
9
2026-05-11 via Nuitee
C
Christoph solo_traveller ch
7
Cons:

i paid 350$ per night which is way too much for this place.

2026-05-11 via Nuitee
S
Shota family_with_children jp
6
2026-05-06 via Nuitee
S
Stephanie couple us
10
2026-05-04 via Nuitee
N
Nicoletti couple us
9
2026-05-04 via Nuitee
R
Rainer couple ch
9
Gut für ein paar Tage um Hilo und Umgebung zu erkunden
Pros:

Gute Lage und ein paar Restaurants in der Nähe.

2026-05-03 via Nuitee
L
Laure couple us
8
Nice oceanfront location
Pros:

Great location right on the waterfront, although it can get loud and busy in the afternoon because the beach park is popular with local families. It was quiet at night however.
Staff was super friendly, the lobby is very tastefully decorated.
Complimentary paddle boards to use in the very calm bay right across the streets were a great opportunity.

Cons:

Bathroom was dated and could have been cleaner.

2026-05-03 via Nuitee
G
Greg couple us
6
Great location but rooms were not that great. Lobby was nice though!and grounds were great. No microwave coffee maker
Pros:

Nice Lobby and the pond was spectacular!

Cons:

The elevator wasn’t working. Luckily they moved us to the 1 st floor after I wanted to cancil

2026-05-03 via Nuitee
C
chen solo_traveller us
9
2026-05-03 via Nuitee
C
chen solo_traveller us
10
2026-05-03 via Nuitee
C
Cindy couple us
10
2026-05-02 via Nuitee
J
Jose Luis extended_group es
9
2026-04-30 via Nuitee
P
percy couple us
8
Pros:

Comfortable hotel, very clean. Staff was super friendly and accommodating. Located across from popular Reed’s Bay park.

Cons:

Nothing they could affect, but traffic noise could be a bit much at times. But not a deal breaker.

2026-04-27 via Nuitee
W
William couple us
3
Cons:

Property is old and needs drastic renovation

2026-04-26 via Nuitee
G
Gayle extended_group us
10
Had wonderful peaceful two days! Ride the bikes used the pool !
Cons:

Didn’t eat breakfast

2026-04-19 via Nuitee
J
Jessica couple us
4
Not what I expected
Pros:

The staff was very friendly and helpful. The common areas were very nice and well cared for. The Koi fish pond was relaxing and beautiful. I loved that you could ride a bike and paddle board for free. Those were nice little touches. They also had board games and books to read in a little “library” area.

Cons:

The rooms left a lot to be desired. They were bare and bleak, small and at one point I was put in a room in what I felt was like a dungeon. I asked for another room that was a bit nicer but still not that nice. This is an old motel that they are trying to make into a resort. They charged a resort fee for a boutique motel. There is no room service. The Coconut Grill that is next door was good but it was not part of the motel. You could not order drinks while you lounged at the pool. For the price, resort fee and from pictures, I expected more. I made the most out of my stay but I would not recommend this motel to anyone for the price that is being charged. There was also construction going on all day.

2026-04-19 via Nuitee
J
Jessica solo_traveller us
9
Will definitely be back
Pros:

Great humans working there, cool activities, nice vibes.

Cons:

Wifi could have been a bit better for a digital nomad.

2026-04-19 via Nuitee