Mercure Perpignan Centre

Hotels
•
Mercure
7.9 (185 reviews)
5-5 Bis Cours Palmarole , Perpignan , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Cons:
Small rooms
Parking issues

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness and maintenance, leading to a lower score.
Service
8.35
Generally positive remarks about helpful reception staff.
Location
8.95
Multiple reviews highlight the hotel's great location near the historic center.
Room Quality
7.15
Many reviews point out small room sizes and issues with bathrooms.
Amenities
7.65
Some amenities noted but with limited options mentioned.
Value for Money
7.65
Mixed feedback regarding value, particularly concerning parking and room conditions.
Food and Beverage
8.15
Breakfast options receive positive feedback.
Overall Experience
8.15
Overall sentiment leans positive, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:14

Property Description

Luxurious Accommodations
Experience comfort and convenience at Mercure Perpignan Centre, located on the prestigious Promenade Des Palmiers. Each air-conditioned room is equipped with modern amenities including a satellite TV, mini fridge, and complimentary tea/coffee facilities. Indulge in a relaxing bath with provided toiletries and a hairdryer, knowing the bedding is freshly replaced.

Dining and Leisure
Start your day with a delicious continental breakfast in the communal lounge, and savor light meals in your room on weekdays. Unwind at the on-site bar or take advantage of 24-hour room service. Stay active at the fitness room or unwind in the sauna after a long day of exploring Perpignan.

Convenient Location
Conveniently situated 500 meters from the Convention and Exhibition Centre, Mercure Perpignan Centre also offers 3 meeting rooms and complimentary WiFi. With easy access to Canet-en-Roussillon Plage, make your reservation today for a memorable stay.

Important information:

Please note that a EUR 50 charge per person will be pre-authorized on your card upon arrival. This will be canceled upon check-out.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 185 reviews
Cleanliness: 7.15
Service: 8.35
Location: 8.95
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
C
Carstens_Welt • Solo travel • Ulm, Baden-Württemberg
4
Absolutely not worth it
Pros:

This hotel simply does not deserve its four-star rating.

I was offered a complimentary upgrade to a duplex suite, but I declined it after seeing the room. The extremely steep and narrow staircase has to be used repeatedly throughout the day, and I found this to be an unnecessary safety risk. I would strongly caution prospective guests before accepting this type of room, especially if they have luggage or reduced mobility. On top of that, the upper level was dark and uncomfortably hot. What was intended as an upgrade actually felt like a downgrade.

The underground parking garage is one of the worst I have ever experienced. There are only six parking spaces. Unless you drive a very small car, I would strongly advise against using it. For anything larger than a VW Golf, maneuvering is extremely difficult and, in many cases, practically impossible. Every wall, pillar, and corner is covered with scratches and paint marks, clearly showing that many drivers have already hit the concrete. Even worse, if all six parking spaces are occupied, a car larger than a Smart has no chance of getting out because there is simply not enough room to maneuver. I have never seen anything like this in a hotel garage. If you value your car, park somewhere else.

The breakfast is frankly embarrassing for a four-star hotel. I have had better breakfasts in virtually every Ibis hotel I have stayed at in France. The selection was extremely limited, with no tomatoes, no salad, no vegetables—nothing. It simply does not meet the standards one should expect from the Mercure brand.

The condition of the hotel is equally disappointing. The bathroom showed visible mold, which is completely unacceptable. Even worse, the window frames looked as if they had never been cleaned. Thick layers of dirt had obviously accumulated over a very long time. Even the complimentary toiletries were not replenished after the first night and remained unreplaced until I checked out two days later. The hallway carpets were heavily stained and filthy, adding to the overall impression of a neglected and poorly maintained property.

The air conditioning barely worked, making the room uncomfortable, especially during the summer heat. To make matters worse, there was a strange rhythmic noise in my room throughout my stay. I have no idea where it came from, but it was constant and particularly disturbing at night.

The hotel has only one elevator, resulting in long waiting times during busy periods.

The refrigerator did not work properly, and the Wi-Fi was virtually unusable. The connection kept dropping, forcing me to log in again every few minutes. Even basic internet use became frustrating.

Overall, this hotel deserves no more than one star. I am giving it two stars solely because of the staff. Everyone I encountered was genuinely friendly, polite, and helpful. Nils at the reception deserves special recognition. He is outstanding—professional, highly committed, customer-oriented, and one of the very few highlights of this stay.

Unfortunately, excellent employees cannot compensate for a hotel that is so poorly maintained and falls so far below the standards of the Mercure brand. The staff deserves praise; the hotel management does not. I have stayed in many Mercure hotels around the world, and this was easily one of the most disappointing. I genuinely cannot understand how this hotel still carries a four-star rating. I would strongly recommend choosing another hotel in Perpignan.

2026-07-17 • via Tripadvisor
K
Karine Blaise • solo_traveller • es
7
Pros:

L'accueil tardif
Le centre ville

Cons:

La litterie
La salle de bain très petite
La chambre quelquonque
Le rapport qualité prix

2026-07-16 • via Nuitee
M
Matthew • family_with_children • au
7
Pros:

Location to old town was great. Clean and functional for one nights stay.

Cons:

Nothing

2026-07-13 • via Nuitee
H
Henri • couple • fr
5
Pas retourne chez Mercure depuis longtemps tres decu par la qualite de celui de Perpignan
Pros:

Proprete literie

Cons:

Sol de douche ultra glissant
Pomme de douche fuyant de partout

Exiguité du parking pire qu'a Paris

2026-07-11 • via Nuitee
E
Eric • couple • nl
8
Kort en prima voor een kort verblijf
Pros:

Centrale ligging.

Cons:

De beloofde parkeerplaats was een krappe kelderplek.😅

2026-07-07 • via Nuitee
M
Michèle • couple • be
8
Week-end en confrérie.
Pros:

Très bonne literie. Calme. Proche du palais du congrès.
Petit-déjeuner exceptionnel.
Personnel attentionné.

Cons:

Emplacement du coffre-fort trop bas.

2026-07-05 • via Nuitee
O
OliverTeixidor • couple • es
9
Pros:

Davant de l'hotel hi ha un restaurant que tenen unes ostres bonissimes

Cons:

Que no hi havia aparcament. No vam pensar en reservar-ho

2026-06-27 • via Nuitee
D
Dick Graaff • couple • be
8
2026-06-26 • via Nuitee
J
Joelle • couple • fr
10
2026-06-25 • via Nuitee
A
Asier • couple • es
6
2026-06-25 • via Nuitee
M
Mercè • couple • es
10
2026-06-25 • via Nuitee
K
kevin • couple • gb
9
Pros:

Great location and convenient car park

2026-06-23 • via Nuitee
C
Christophe • family_with_children • fr
6
2026-06-23 • via Nuitee
R
Redouane • solo_traveller • fr
9
Pros:

Très bien

Cons:

Ras

2026-06-22 • via Nuitee
A
Arnaud • solo_traveller • fr
9
Parfait pour u court séjour en toute saison
Pros:

L'emplacement, la taille de la chambre

2026-06-22 • via Nuitee
R
ronni en marianne • couple • be
8
2026-06-21 • via Nuitee
M
Michael • extended_group • us
8
Good fort
Pros:

Front desk clerk very infu

Cons:

Garage

2026-06-21 • via Nuitee
E
Elisabeth • extended_group • fr
9
2026-06-18 • via Nuitee
A
Antonio • solo_traveller • es
7
2026-06-16 • via Nuitee
C
Carlos • family_with_children • es
9
Muy bien situado en elc
Pros:

Todo

Cons:

Quizás hubo un poco de lío a la hora de pagar

2026-06-13 • via Nuitee