Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (3887 reviews)
Bredgade 37 , Copenhagen , dk

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Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3887 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
C
Cosentino • couple • it
10
2026-04-25 • via Nuitee
M
Maarit • extended_group • fi
10
Pros:

Lobby staff and breakfast were great

Cons:

Coffee machine at breakfast was too slow

2026-04-25 • via Nuitee
R
Raphael • couple • ch
10
très bon 5 étoiles idéal pour visiter Copenhague
Pros:

l'emplacement est touristiquement idéal

2026-04-24 • via Nuitee
C
Cüneyt • couple • dk
8
2026-04-23 • via Nuitee
N
Nina Brandt • couple • dk
8
2026-04-23 • via Nuitee
M
Mikael • couple • dk
10
2026-04-22 • via Nuitee
E
EBRU • extended_group • tr
9
Konforlu ve güzel bir konaklama
Pros:

Odalar gayet temizdi , kahvaltısı güzel ve yeterliydi . Konumu tarihli bölgelere yürüme mesafesindeydi. Çalışanlar güler yüzlüydü,

Cons:

Odaya su ve soda gibi içecekler ücretsiz bırakılabilir di

2026-04-21 • via Nuitee
P
Peter • couple • dk
6
Pros:

The hotel is in the centre of the city and as a result is convenient to all the sights. There is a car park across the street from the hotel which is very useful

Cons:

Given the price I was disappointed with the decor to the room, it just looked tired and the wardrobe seemed out of place with the rest of the room. Breakfast was okay, but the queue for the coffee was long, the machine took about a minute to make a cappuccino, which when you need a coffee is a long time! We were there during the busy period so that did not help either. The hotel is okay, it just needs some fresh paint, especially at the price that is charged.

2026-04-21 • via Nuitee
A
Alfons • couple • se
10
Pros:

Fina rum och bra läge centralt

2026-04-20 • via Nuitee
• family_with_children • no
10
2026-04-20 • via Nuitee
P
Peder • couple • dk
10
Dejligt ophold
Pros:

Har boet på hotellet flere gange og er aldrig blevet skuffet - det spiller bare.
Det er også bare et godt udgangspunkt for at komme rundt i byen.

Cons:

Selv om jeg leder kan jeg ikke komme på noget.

2026-04-20 • via Nuitee
D
Daniela • solo_traveller • ch
5
Pros:

The breakfast was really nice.

Cons:

For a 4-star hotel, the property felt somewhat outdated. The heating system was old and quite noisy, the room couldn’t be fully darkened due to curtains only, and the plumbing seemed dated as the toilet clogged easily. The room itself was also very small.

2026-04-20 • via Nuitee
M
Morten • couple • dk
8
Pros:

Pænt og rent..

Fremragende personale..

Dejlig morgenmad..

Dejlige senge

Cons:

Værelse ud til gården, så gardinerne var stort set for, under hele opholdet

2026-04-19 • via Nuitee
E
Esben • couple • dk
7
Fin betjening, venligt personale god restaurant, men værelset var småt og gammelt. Der var ok rent, men sådan nogle gaml
Pros:

Beliggenheden var fin

Cons:

Det var gammelt og badeværelset samt værelset var småt

2026-04-19 • via Nuitee
B
bd8c5093b1df72f499326dfe7089e817 • couple • dk
9
2026-04-18 • via Nuitee
7
77b958a1056871a2cadcfd1e3882fac6 • couple • dk
8
2026-04-18 • via Nuitee
9
927ed7e753a5715cdaba581eb3003b1e • solo_traveller • lu
9
Pros:

Great location

Cons:

Noise from the party venue across the side road

2026-04-18 • via Nuitee
B
bd8c5093b1df72f499326dfe7089e817 • solo_traveller • us
10
2026-04-18 • via Nuitee
B
bc68eee3fb4c738e5b1d13161e3d949b • couple • fi
3
2026-04-17 • via Nuitee
C
c5979c8407f271068f1bc44677340c25 • solo_traveller • dk
8
2026-04-17 • via Nuitee