Phoenix Copenhagen

Hotels
Arp-Hansen Hotel Group
8.4 (3776 reviews)
Bredgade 37 , Copenhagen , dk

Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3776 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
S
Stine couple dk
10
2026-03-07 via Nuitee
A
Anemone Degn solo_traveller dk
7
2026-03-06 via Nuitee
A
Alex couple es
8
Hotel súper céntrico
Pros:

Ubicación excelente, apenas a 200metros de la calle icónica. Estaba lloviendo,solicitamos un paraguas en la recepción y nos dejaron uno sin ningún coste, únicamente anotando el
Número de habitación. Federico, el camarero argentino fue muy atento con nosotros. Nuestro vuelo salía temprano y la hora de desayuno comenzaba a las 7. Bajamos a las 6:30 y ya nos tenía todo preparado para poder desayunar

Cons:

El desayuno me pareció poco extenso. Podría haber algo más de fruta, embutido y bollería. Los huevos revueltos estaban muy líquidos y el bacon frito como suela de zapato. No había huevos fritos ni salchichas. Para la categoría del hotel (y el precio)el desayuno me ha defraudado y se podría mejorar considerablemente

2026-03-05 via Nuitee
K
Kaja couple no
10
2026-03-05 via Nuitee
E
eirinidos couple gr
9
2026-03-04 via Nuitee
N
Nadine solo_traveller lu
10
2026-03-03 via Nuitee
M
Maria family_with_children fi
9
2026-03-02 via Nuitee
A
Andersen couple dk
10
2026-03-02 via Nuitee
P
Peter couple dk
8
Pros:

God beliggenhed, smilende personale og god morgenmad

Cons:

Stolpen på værelset der gjorde det noget trangt ikke meget plads for den der skulle sove i den side

2026-03-02 via Nuitee
B
Byungdon couple de
10
2026-03-01 via Nuitee
B
Berg solo_traveller no
8
2026-03-01 via Nuitee
E
Erik couple dk
9
2026-03-01 via Nuitee
F
Franck couple fr
8
Probleme parking
Pros:

L emplacement et le confort

Cons:

Le site indique avec parking....le parking est à proximité, public et payant!!!!

2026-03-01 via Nuitee
M
morten solo_traveller dk
6
2026-03-01 via Nuitee
J
Julia solo_traveller se
10
Service, uppmärksamhet och äkta tavla av Michael Ancher i lobbyn.
Pros:

Fantastiskt trevlig, uppmärksam personal. Vi hann knappt in innan de tog hand om väskorna. Vårt önskemål om badkar och rum mot gården, som vi skickat in i förväg var fixat.

Cons:

Egentligen inget alls att klaga på, men om man ska leta….. en bättre organisation kring kaffeautomaten i frukostrummet. Den ensamma maskinen stoppade upp och skapade en lång kö. Min man hade också gärna sett leverpastej på frukostbuffén. Det är något han tänker som väldigt danskt (och gott), men det är verkligen en minidetalj.

2026-02-28 via Nuitee
M
Maren couple de
10
2026-02-24 via Nuitee
D
Damkier couple dk
9
2026-02-23 via Nuitee
N
Nicolas couple fr
8
Pros:

L’emplacement est fantastique. Prêt de tout. Le petit déjeuner très copieux et délicieux.

Cons:

L’insonorisation entre deux chambres par une porte. Très sonore la nuit !!!!

2026-02-23 via Nuitee
M
Mads Mark couple dk
8
2026-02-22 via Nuitee
P
Per-Martin extended_group se
10
Pros:

Mysigt o bra läge på hotellet i Köpenhamns bästa stadsdel

2026-02-22 via Nuitee