Phoenix Copenhagen

Hotels
Arp-Hansen Hotel Group
8.4 (4093 reviews)
Bredgade 37 , Copenhagen , dk

Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4093 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
F
Ferry solo_traveller nl
8
Prima hotel, wel kleine kamers
Pros:

Topligging, beter wordt het niet. Mooi hotel, puik ontbijt.

Cons:

Niet een goedkoop hotel, echt hele kleine kamer (zoals overigens de meeste hotels in Kopenhagen).

2026-06-26 via Nuitee
E
eytan56 solo_traveller lt
5
Nightmare sleeping
Pros:

Location.
Staff
Size of room

Cons:

The most not comfortable matrasses i have ever had. 3 nights without sleep. A real nightmare.

2026-06-26 via Nuitee
M
Michelle solo_traveller de
9
I had a short stayed but they gave me an upgrade for my room and I enjoyed it a lot.
Pros:

In very good location. I like they have a fitness center in the hotel.

2026-06-25 via Nuitee
S
Sine couple dk
6
2026-06-25 via Nuitee
A
Arnór solo_traveller is
10
2026-06-24 via Nuitee
A
An-Magritt solo_traveller no
10
2026-06-24 via Nuitee
M
Martin couple dk
7
Pros:

Dejlig beliggenhed og venligt personale

Cons:

Jeg synes rummene var alt for små til prisen, vi fik et sted hvor der lån4-6 værelser på en gang for sig selv, måske de var mindre men øv.. morgenmad var også meget standard og ikke wow

2026-06-22 via Nuitee
I
Ibrahim solo_traveller qa
10
2026-06-22 via Nuitee
D
Doug solo_traveller ca
4
Pros:

We stayed 3 nights,,Bell hops were nice, front desk nice but not truthful when it came to fixing air conditioning, they sent a bell hop to trouble shoot air conditioning when it should have been a maintenence man. Many other guests complained it was sweaty hot in rooms, the staff new ac was in need of repair, but did not let on, it never did get fixed through our 3 day stay,, yes it was a hot spell for copenhagen but the hotel prides themselves on being executive hotel, not so, I would guess that the ac hasn't worked for long time,,fan works yes,, beds were very soft, at least not like a board, the tub had no handles to safely get in or out,,breakfast was good, they made a box lunch for early flights,, if was you I'd look at other hotels

2026-06-22 via Nuitee
N
Nare solo_traveller de
9
2026-06-21 via Nuitee
H
Hilal couple tr
10
It was wanderful
Pros:

We had a wonderful stay at this hotel. The location is excellent and very central, making it easy to explore the city. The staff were always friendly, welcoming, and helpful. Our room was spacious, clean, and comfortable. Every request we had was handled promptly and with a smile. We truly appreciated their hospitality and would definitely stay here again. Highly recommended!

2026-06-21 via Nuitee
J
Jef solo_traveller be
8
Pros:

Location, comfortable bed

Cons:

Value for your money not in balance

2026-06-21 via Nuitee
G
Graml couple de
9
Pros:

Brasserie

2026-06-21 via Nuitee
K
Kent Åke Lennart couple se
10
Perfekt
Pros:

Känns lyxigt

2026-06-21 via Nuitee
Зотов solo_traveller ua
8
2026-06-21 via Nuitee
R
Raymond family_with_children nl
8
Mooi hotel en vriendelijk personeel
Pros:

Vriendelijk personeel, goede service en goede centrale ligging

2026-06-21 via Nuitee
J
Jacek couple pl
9
2026-06-21 via Nuitee
K
Kasper solo_traveller no
10
Pros:

Vi havde to suiter og alt var fantastisk

2026-06-20 via Nuitee
N
Nuttunen solo_traveller fi
8
Pros:

Breakfast was great and the atmosphese was great in generall

Cons:

Parking instructions were not very clear. Parking was near by nevetheless. Apparantely hotel did not have own parking hall but we could pay our parking in reception

2026-06-20 via Nuitee
K
Kim solo_traveller dk
8
2026-06-19 via Nuitee