Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (4011 reviews)
Bredgade 37 , Copenhagen , dk

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Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4011 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
G
Gitte • extended_group • dk
9
Rigtig dejligt ophold, intet at klage over. Vi kommer ganske sikkert igen.
Pros:

Overdådig morgen mad. Lækker mad i reasturanen om aftenen. Central beliggenhed for os. Fine værelser.
Og super service af alt personale.

Cons:

Intet.

2026-06-06 • via Nuitee
S
Serhan • solo_traveller • tr
9
2026-06-06 • via Nuitee
S
Sandra • solo_traveller • de
9
2026-06-06 • via Nuitee
C
Christine • solo_traveller • ch
10
The go-to in the city
Pros:

Central, friendly staff, amazing value for money, my go-to when in the city

Cons:

The perfume used in floors, the carpets.

2026-06-06 • via Nuitee
K
Kajsa • couple • se
3
Pros:

Hotellet bra och trevligt

Cons:

Hotellet informerade inte om att maratonlopp. Skulle ske innebärande att man blev instängd med bil i området o taxi kunde inte heller komma in
Personal påstår att de inte informerade för att jag inte sa att jag hade bil med mig
Det innebär att planerad avresa från hotellet blev fördröjd 4 timmar för att personalen inte informerat

2026-06-06 • via Nuitee
S
Sean • couple • dk
8
2026-06-05 • via Nuitee
E
Edvin • solo_traveller • ba
10
2026-06-05 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-06-05 • via Nuitee
B
Babette • couple • de
8
Pros:

Executing Lounge war sehr angenehm.
Prima Frühstück.

Cons:

Geruch im Zimmer - Desinfektionsmittel?

2026-06-05 • via Nuitee
J
John Alfred • couple • us
10
2026-06-02 • via Nuitee
D
doganay • solo_traveller • tr
8
,okasyon temizlik çalışanların ilgisi çok iyiydi. kahvaltıya burada para vermeye gerek yok
Pros:

kahvaltı çok yeterli değildi bence.

Cons:

1027 nolu odada kaldım, oda arka avluya bakıyordu:(

2026-06-02 • via Nuitee
D
DANAI • solo_traveller • gr
8
Pros:

Η τοποθεσια

Cons:

Το πρωινό είχε μόνο μια μηχανή καφέ και ο κόσμος ήταν αρκετος

2026-06-02 • via Nuitee
Z
ZEHRA • couple • tr
7
2026-06-02 • via Nuitee
A
Alison • solo_traveller • gb
9
2026-06-01 • via Nuitee
C
Christine • solo_traveller • ch
10
Best for central
Pros:

Central, fair price, smooth

Cons:

History

2026-06-01 • via Nuitee
L
Lior • couple • dk
7
Fint, men for dyrt i forhold til hvad man får
Pros:

Ikke godt nok værelse til prisen. Morgenmad meget middelmådig.

Cons:

3.500 kr. for en overnatning, så gider man ikke stå i et badekar og bruse sig. Pænt og ordentligt værelse, men ikke så meget swung over det.

2026-06-01 • via Nuitee
S
Steinar • extended_group • se
7
Pros:

Bra läge, stort pampigt hotell

Cons:

Frukosten var lite snål, inte så mycket att välja mellan, lite små rum

2026-06-01 • via Nuitee
A
Anna • family_with_children • gb
9
Excellent location, really lovely staff
Pros:

Really lovely staff
Excellent breakfast

Cons:

The bath with shower over the top was small and awkward to get in and out of
My mum aged 81, found it too difficult to use

2026-06-01 • via Nuitee
V
Valentina • couple • it
10
L albergo che vorrei sempre trovare in una capitale
Pros:

Tutto! Atmosfera, arredi, posizione centralissima, gentilezza dello staff e colazione

Cons:

Tutto bene

2026-05-31 • via Nuitee
E
Edin • couple • dk
10
2026-05-31 • via Nuitee