Phoenix Copenhagen

Hotels
Arp-Hansen Hotel Group
8.4 (3954 reviews)
Bredgade 37 , Copenhagen , dk

Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3954 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
A
Abdulkadir solo_traveller tr
8
2026-05-09 via Nuitee
G
Gürol couple tr
9
2026-05-07 via Nuitee
I
ITALIA couple it
8
Pros:

La posizione è fantastica.

Cons:

La vasca scomoda.

2026-05-06 via Nuitee
A
Andrew couple gb
8
2026-05-05 via Nuitee
S
Simone couple ch
9
super tolles Hotel kommen jederzeit wieder
Pros:

Super Kaffemaschine im Zimmer

2026-05-04 via Nuitee
E
Esra family_with_children tr
7
Bir kez daha şans verilebilir
Pros:

Konumu iyiydi ne çok uzak ne de şehir merkezinin tam ortasındaydı , ayrıca otelin kahvaltı salonu da odalar da , banyosu da avrupa otellerine göre genişti

Cons:

Kahvaltıda çeşit çok gibi ama pek de lezzetli değildi. Yoğurt kötüydü ,kahve kötüydü , peynirler kötüydü müslümanlar için yiyecek azdı sanki
Banyoda duş için küçücük bi cam bölme var , yeni mimarilerde moda olduğu gibi , ama bu saçmalık yüzünden banyo su içinde kalıyo

2026-05-04 via Nuitee
P
Philippe solo_traveller ch
10
2026-05-04 via Nuitee
A
Amalie extended_group dk
10
2026-05-04 via Nuitee
M
Maarit couple fi
9
Pros:

Excellent location, nearby metrostation and in the heart of the city. Good cafés and restaurants nearby. Clean and nice hotel with good beds. Very good breakfast !

2026-05-04 via Nuitee
G
Gökçen solo_traveller tr
10
Harika konum
Pros:

Tesisin konumu harika. Odalar tertemiz.

2026-05-04 via Nuitee
J
JGI1234 couple dk
8
Pros:

Alt ok.

2026-05-04 via Nuitee
E
Eva family_with_children se
10
Fantastiskt bra vistelse - hela familjen var jättenöjda.
Pros:

Jättebra frukost! Bra läge utifrån vad vi hittade på under dagen.
Personalen supertrevlig & serviceminded!

2026-05-04 via Nuitee
N
Nilgün couple tr
8
Genel anlamda iyiydi
Pros:

Odalar genişti aydınlatma anlamında çok iyiydi otele genel olarak bakıldığında ferahtı . Executive lounge olması iyiydi

Cons:

Asansörden inildiğinde ve odaya girildiğinde garip ve kötü bir koku vardı sanırım halılardan ya da tuvaletlerden geliyordu . Kahvaltıda peynir çeşiti azdı ve yiyecek kalitesi pek iyi değildi . Kahve çay iyi değildi . Odalarda kahve makinesi için ambalajlı su yoktu

2026-05-03 via Nuitee
E
Ertan couple tr
7
2026-05-03 via Nuitee
M
Majbrit couple dk
10
God til prisen.
Pros:

Perfekt til prisen.

Cons:

Der var ikke noget, jeg ikke kunne lide.

2026-05-03 via Nuitee
C
Christina couple dk
9
2026-05-03 via Nuitee
D
Dan-Dumitru couple dk
10
2026-05-03 via Nuitee
M
MARIA DEL MAR couple es
8
Hotel de 4 estrellas por ubicación no por instalaciones
Pros:

La ubicación es excelente, sólo a 700 metros del canal Nyhavn.
La limpieza del hotel, calidad de toallas, atención del personal también es muy buena.

Cons:

Las camas son muy blandas y al no tener doble cortinas o persianas, la luz entra en la habitación.
El desayuno no varia nunca.

2026-05-03 via Nuitee
K
KWR couple nl
9
2026-05-03 via Nuitee
K
Karin solo_traveller ch
8
Würde ich wieder buchen
Pros:

zentrale Lage, freundliche Mitarbeiter, Zimmer,

Cons:

Zimmertüren knallen sehr laut zu. permanente eher laute Lüftung im Badezimmer die nie abstellt.

2026-05-02 via Nuitee