Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (4286 reviews)
Bredgade 37 , Copenhagen , DK
+45 33 95 95 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

8.4
Based on 4286 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
H
Henrik • couple • se
10
2026-10-24 • via Nuitee
K
Kirsten Engell • couple • dk
8
2026-10-24 • via Nuitee
G
Gabriele • couple • it
10
Pros:

Posizione ottima, personale molto gentile.
Estetica dell'hotel e servizio ritiro bagagli.

Cons:

Il cuscino del letto e la moquette nella camera.

2026-10-23 • via Nuitee
A
alo_laas • solo_traveller • ee
9
Pros:

All was brilliant like always. We super like this hotel.

2026-10-23 • via Nuitee
B
Bùi Vũ Hiệp • solo_traveller • de
10
2026-10-22 • via Nuitee
S
Stephen • couple • ca
10
Location was amazing and the place is spotless, will stay again!
Pros:

Location was great, walking distance from the main square where all the restaurants and shops are.

Cons:

The size of the room, very small but quant. Loved the bed and the shower.

2026-10-22 • via Nuitee
D
Delio • couple • ch
8
Pros:

L'emplacement
Chambre insonorisé
Lit confortable

Cons:

Pas beaucoup d'information lors du check-in sauf me dire de scanner un QR code pour avoir tous les détails.
Il pourrait y avoir plus de conseils au vu du nombre d'étoiles de l'hôtel.
Même si j'en étais conscient lors de la réservation, le prix est assez élevé.

2026-10-22 • via Nuitee
R
RAJAE • solo_traveller • ma
9
Séjour de luxe et confort au cœur de Copenhagen
Pros:

L’emplacement de l’hôtel est très central ce qui permet de visiter la ville à pieds sans avoir à prendre les transports en commun. La chambre est très confortable et le personnel est très accueillant.

2026-10-21 • via Nuitee
A
Andrea • solo_traveller • ie
9
Pros:

Location is excellent and after a long trip, to arrive to somewhere where the doors open for you, things are clean and ready and everything has a high level of care is something I really valued.
The room was a little too warm for my liking when I arrived and I was able to change that, the aircon worked AND the windows open! (both great bonuses, obviously didn't use both at the same time)
I really enjoyed the shower and the good quality toiletries and towels.
The room was not big but also didn't feel cramped.

Being able to just walk out and enjoy the city from the moment you step out was a nice bonus.

Cons:

No kettle in the room, there was one of those pod machines that are not suitable for tea. I didn't ask reception.
There was noise across the road until very late. Thankfully I had my ear plugs, but this could have been a disaster. Ask for internal facing room if you don't want to hear other people's parties?

2026-10-21 • via Nuitee
S
SUN AI • solo_traveller • kr
10
Pros:

호텔 위치가 아주 좋다.
관광지에 가깝지만 번잡하지않고
주변 분위기도 안정적이다.
개인적으로 요청한 조용한 방과 주전자도 모두 준비해주었다.

2026-10-20 • via Nuitee
T
Takumi • couple • jp
10
ありがとうございました！
Pros:

なんと言っても立地は最高です。
Kongens Nytorv駅から徒歩で6分程度。途中でNyhavnも通過します。Marmorkiken駅からも徒歩5分程度でホテル到着します。
スタッフも笑顔で出迎えていただき気持ち良かったです。
レストランでのディナーもパスタとサーモンにバジルソースをかけたものをいただきましたが、味も文句なし！
部屋のベットも柔らかくて気持ち良かったです。
手洗い石鹸が凄く良い匂いでした！
本当に良いホテルでした！
立地や物価によって高価な値段でしたが、選んで良かったです。
是非おすすめしたいです。

Cons:

なし

2026-10-20 • via Nuitee
S
Stephen • couple • au
10
Enjoyable comfortable and good food
Pros:

Helpful staff comfortable and good food

Cons:

Nothing

2026-10-20 • via Nuitee
K
Kristian Klitgaard • couple • dk
9
2026-10-19 • via Nuitee
C
cansu • couple • tr
10
2026-10-19 • via Nuitee
P
Peter • solo_traveller • dk
10
2026-10-19 • via Nuitee
M
Mikael • extended_group • se
8
2026-10-19 • via Nuitee
B
Bragi • couple • is
8
Pros:

Frábær morgunmatur og góð staðsetning

2026-10-19 • via Nuitee
A
André • solo_traveller • no
9
2026-10-18 • via Nuitee
G
Gautier • couple • it
8
2026-10-18 • via Nuitee
A
Ainara • couple • es
9
2026-10-18 • via Nuitee