Omni Tucson National Resort & Spa

Hotels
Omni Hotels
8.9 (327 reviews)
2727 West Club Drive , Tucson , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Beautiful property
Spacious rooms
Cons:
Front desk service could improve
Bathroom feels outdated

Categories

Cleanliness
9.1
The room was very clean and well-maintained.
Service
8.6
Majority of the staff was amazing and accommodating, with some exceptions at the front desk.
Location
9.1
Great facility and peaceful environment, though proximity to the pool was somewhat noisy.
Room Quality
9.1
Very spacious room with a massive balcony and comfortable beds.
Amenities
9.1
Beautiful grounds and various amenities that meet expectations.
Value for Money
8.1
While pleasant, some aspects feel a bit outdated compared to other high-end resorts.
Food and Beverage
9.1
Dinner at Bob’s was an exceptional experience with phenomenal food.
Overall Experience
9
Overall a fantastic stay with a few minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:07

Property Description

Luxurious Renovated Accommodations
130 refreshed guestrooms with free WiFi, each featuring modern amenities and comfortable furnishings for a relaxing stay. Some rooms even boast scenic views and spacious seating areas for added comfort.

Relaxation and Wellness
Indulge in a rejuvenating experience at the new Mokara Spa, offering a variety of treatments in 12 luxurious rooms. Maintain your fitness routine at the 24-hour fitness center or unwind by one of the two outdoor pools, complete with loungers and private cabanas.

Dining and Entertainment
Satisfy your culinary cravings at the resort's six restaurants, including the renowned Bob's Steak and Chop House. From fine dining to casual bites, there's something to please every palate during your stay.

Book now for an unforgettable experience at Omni Tucson National Resort, where luxury and leisure await you.

Important information:

Resort Service Fee includes the following: Complimentary Premier Wi-Fi, Access to Sweetwater and Catalina pool, In-room coffee and tea, Local and toll-free calls, Discounted green fees on The Catalina and Sonoran Golf Courses for resort guests, Complimentary Self-Parking, Two complimentary bottles of water daily,
Complimentary use of tennis, pickleball, and sand volleyball courts. Including equipment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 327 reviews
Cleanliness: 9.1
Service: 8.6
Location: 9.1
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 9
B
Belinda family_with_children us
10
The location was perfectly situated away from the city and between the two sides of Saguaro NP
Pros:

The property was beautiful, the pool was clean and sparkling. The coffee shop was perfect and the plain coffee was really good since I don't use in-room coffee machines. The staff was helpful and quick to respond to special requests. All the firepits and seating areas throughout the property were really cozy.

Cons:

A path from the pool to the parking area above would have been really nice even if it was only stairs. Going inside and upstairs and then back out to the parking lot was a little silly and could be avoided with a set of stairs or a path.

2026-03-06 via Nuitee
K
Kimberly couple us
4
2026-03-02 via Nuitee
K
Kimberly couple us
9
2026-02-24 via Nuitee
G
Geoff couple us
8
Overall is good
Pros:

Location, low number of people, staff, walking paths

Cons:

Room was dated. No Freezer.

2026-01-30 via Nuitee
A
Aileen couple us
9
2026-01-19 via Nuitee
J
Janet couple us
10
Very enjoyable
Pros:

Tje staff was the most friendly and accommodating I have ever encountered. The room was clean and spaciouse. The price was incredible.

Cons:

The coffee was marginal.

2026-01-19 via Nuitee
C
Cortney couple us
10
2026-01-05 via Nuitee
I
Ilissa couple us
8
Overall good vacay - request a good mattress!
Pros:

The overall service and facilities are lovely. The employees are pleasant and attentive. We enjoyed the wonderfully-equipped and clean fitness center and the beautiful grounds. We would have swum, but the weather was a little cold for this (but very comfortable - 60s and 70s). Our room was spacious and had comfortable seating and a mini-food-prep area. The bathroom was nice, too. From our midwest city to Phoenix's airport, the flight was direct and inexpensive. Our rental car and stay at the Omni were very reasonable, too. The drive to Tucson was easy. We enjoyed many activities -- both sides of the national park, some gardens and museums, Tubac (artists' village), a copper mine tour in Bisbee, Biosphere 2, and more -- as well as very good (and inexpensive) food.

Cons:

The mattress was not good. (It seemed old and had a mattress topper that apparently was made of materials that got very hot when sleeping on them, along with a flannel covering. Putting a towel over the hot mattress helped a little.)We could have asked to be moved but didn't (had already unpacked for a long stay and weren't sure a different room would be better). Also, we booked last-minute and had never been to Tucson before -- if we'd had more time to plan, we might have chosen a more centrally-located location. (We tended to travel south of the resort to many of our planned activities.)

2026-01-05 via Nuitee
M
Michel couple us
10
Pros:

We love coming here.

Cons:

Our second time. Bed is comfy and staff is good.

2026-01-04 via Nuitee
K
Katie couple us
9
2026-01-02 via Nuitee
T
Thomas couple us
10
2025-12-31 via Nuitee
P
Pedro couple us
8
Very nice resort, maybe a little outdated, but still very comfortable
Pros:

It's a great facility, generally peaceful and pleasant. The room was massive, and we got a very nice balcony overviewing the pool. Beds were quite comfortable, parking was super easy.

Cons:

Compared to other high-end resorts, Omni feels a little bit outdated, particularly the bathroom. The shower pressure was very poor, and the fact that we were located right in front of pool ended up being a bit loud as the pool closed late and we go to bed early (that's probably a "us" problem)

2025-12-18 via Nuitee
S
Susan couple us
10
2025-12-11 via Nuitee
R
Randy couple us
10
2025-11-29 via Nuitee
B
Benjamin family
8
Pros:

Staff was the highlight! Overly friendly and helpful!

2025-10-12 via Nuitee
J
Joachim partner
6
Pros:

Clean and beautiful surroundings, slightly dated!

2025-10-07 via Nuitee
C
carrie partner
8
Pros:

Casitas are the way to stay!

2025-10-05 via Nuitee
C
Cassidy partner
10
Pros:

The resort grounds were beautiful, scenic and offered great walking paths. The two pool areas were peaceful and relaxing. We also loved the dining options--we had lunch at Legends and breakfast at the Terra Cota cafe--both were excellent! We loved our stay and will be returning!

2025-09-29 via Nuitee
T
Tatianna family
10
Pros:

Beautiful property. Everyone was so welcoming.

2025-09-26 via Nuitee
D
David partner
8
Pros:

Front desk staff were not friendly upon our arrival. It was the bar staff who helped guide us to our room, the room service staff and the departure valet who made our experience pleasant. Thank you goes to them. Our hunch is that front desk judged us on appearance—remember, appearances can be deceiving.

2025-09-24 via Nuitee