Fairfield Inn & Suites by Marriott Chattanooga

Hotels
•
Fairfield Inn
8.8 (156 reviews)
2345 Shallowford Village Drive, Chattanooga, Tennessee, 37421 , Chattanooga , US
1-423-499-3800

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
8.28
Some guests reported cleanliness issues, including dirty linens and a musty smell.
Service
9.25
Staff were described as friendly and polite, with some exceptions during check-in.
Location
8.79
Conveniently located near expressway, though some noted safety concerns.
Room Quality
8.74
Rooms generally described as spacious and comfortable, with decent amenities.
Amenities
8.27
Pool closed during stay; however, other amenities like breakfast were appreciated.
Value for Money
8.73
Considering the price, guests felt it offered reasonable value despite some issues.
Food and Beverage
9.28
Breakfast service received positive remarks; variety appreciated by guests.
Overall Experience
9.05
Overall, guests enjoyed their stay but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:06

Property Description

Experience unparalleled comfort and convenience at the Fairfield Inn & Suites by Marriott Chattanooga, where your perfect getaway awaits.

Recreational Opportunities
Enjoy our 24-hour fitness center, seasonal outdoor pool, and a cozy lobby fireplace to relax after a day of adventure. Dive into recreation and relaxation right on our property!

Modern Amenities
Stay connected with complimentary wireless internet access in all rooms and throughout the hotel. Our individually furnished guestrooms feature refrigerators, Smart televisions, and plush pillowtop beds for a restful night's sleep.

Event Spaces & Dining
Planning an event? Our 950 square feet of versatile meeting space and complimentary continental breakfast served daily will ensure your experience is seamless and enjoyable.

Elevate your travel experience by booking your stay at the Fairfield Inn & Suites by Marriott Chattanooga today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 156 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
M
Moises • friends
10
Pros:

Nice place

2025-10-13 • via Nuitee
D
Danielle
8
Pros:

Easy in and off the expressway. Clean and quiet.

2025-10-07 • via Nuitee
M
Mary
10
Pros:

My stay was good. No complaints.

2025-10-06 • via Nuitee
B
Bill
10
Pros:

Great staff, nice and clean

2025-10-03 • via Nuitee
R
Rebecca
10
Pros:

Very nice property with comfy beds. The lady at check in was all over the place. We had to wait for her to do "something" before she could check us in and then in the middle of checking us in, she started helping another group.

2025-09-30 • via Nuitee
R
Robin • partner
10
Pros:

The front desk associate was excellent and our room is wonderful

2025-09-29 • via Nuitee
R
Ruth
8
Pros:

Didn't do any shopping

2025-09-29 • via Nuitee
M
Monica • family
10
Pros:

Reliable. I know I’ll have a safe, quiet, comfortable room. The bed will have a good mattress, good pillows, a good comforter. The water pressure will be good, the HVAC will be quiet, the carpet will be clean, and nothing will smell fragranced of cleaning products. The breakfast will be decent if not fabulous.

2025-09-28 • via Nuitee
T
Terri • friends
8
Pros:

The property is very conveniently located. The staff was friendly enough, but had a very hard time getting us checked in quickly. When we arrived in the room, it had been prepared and was clean, but there was a dirty pillowcase on one pillow. We were disappointed that the pool was already closed for use especially since temps were still in the 90s. The breakfast buffet was very good and had a nice assortment of options. I will definitely stay again as it is a strong 4-star property.

2025-09-26 • via Nuitee
J
John
8
Pros:

None

2025-09-26 • via Nuitee
F
Faye • family
10
Pros:

Nice place

2025-09-24 • via Nuitee
M
Mario
2
Pros:

Never in my life have I showed up to a property and had to make my own room up. We booked this stay

2025-09-22 • via Nuitee
P
Patrick • partner
10
Pros:

Very clean, good water pressure & friendly helpful staff.
We would stay here again

2025-09-19 • via Nuitee
M
Mary
10
Pros:

Nice place

2025-09-16 • via Nuitee
R
Robert
10
Nice place to stay!
Pros:

Stayed overnight while visiting Chattanooga. The hotel was very very nice. Excellent bed, comfortable room with a spacious bath. Breakfast was great.

2025-09-14 • via Nuitee
J
Jeff
2
Pros:

I got put in the hospital sunday.and still in hospital. We would love to use my stay a latter daye if possible.

2025-09-10 • via Nuitee
D
David • partner
10
Pros:

Cons, no hot pool spa

2025-09-05 • via Nuitee
P
Phil
10
Pros:

Breakfast was amazing.

2025-09-03 • via Nuitee
C
colleen
10
Pros:

I didnt enjoy the pool .. it had a heavy smell of chlorination. I understand the purpose but still dont like it

2025-09-02 • via Nuitee
J
John
10
Pros:

Very comfortable clean and great staff.

2025-09-01 • via Nuitee