Fairfield Inn & Suites by Marriott Chattanooga

Hotels
Fairfield Inn
8.8 (156 reviews)
2345 Shallowford Village Drive, Chattanooga, Tennessee, 37421 , Chattanooga , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
8.28
Some guests reported cleanliness issues, including dirty linens and a musty smell.
Service
9.25
Staff were described as friendly and polite, with some exceptions during check-in.
Location
8.79
Conveniently located near expressway, though some noted safety concerns.
Room Quality
8.74
Rooms generally described as spacious and comfortable, with decent amenities.
Amenities
8.27
Pool closed during stay; however, other amenities like breakfast were appreciated.
Value for Money
8.73
Considering the price, guests felt it offered reasonable value despite some issues.
Food and Beverage
9.28
Breakfast service received positive remarks; variety appreciated by guests.
Overall Experience
9.05
Overall, guests enjoyed their stay but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:06

Property Description

Experience unparalleled comfort and convenience at the Fairfield Inn & Suites by Marriott Chattanooga, where your perfect getaway awaits.

Recreational Opportunities
Enjoy our 24-hour fitness center, seasonal outdoor pool, and a cozy lobby fireplace to relax after a day of adventure. Dive into recreation and relaxation right on our property!

Modern Amenities
Stay connected with complimentary wireless internet access in all rooms and throughout the hotel. Our individually furnished guestrooms feature refrigerators, Smart televisions, and plush pillowtop beds for a restful night's sleep.

Event Spaces & Dining
Planning an event? Our 950 square feet of versatile meeting space and complimentary continental breakfast served daily will ensure your experience is seamless and enjoyable.

Elevate your travel experience by booking your stay at the Fairfield Inn & Suites by Marriott Chattanooga today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 156 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
T
tracy couple us
6
My stay at the Fairfield by Marriot was fair, but not sure I would stay again.
Pros:

I liked the location, I liked the staff, I liked the facility.

Cons:

We traveled with our pet, upon entering the room she found food under the cabinet was left, there was a previously used wash cloth hanging in the corner of the shower. It kind of made me question the thoroughness of the cleaning. The worst part for me were the beds were very uncomfortable. The mattress seemed to be worn and just kind of sunk in the middle.

2026-07-15 via Nuitee
A
Afrim family_with_children ch
8
2026-07-15 via Nuitee
C
Cheryl solo_traveller us
10
Great for a quick over night work trip
2026-07-14 via Nuitee
F
Fiorella couple pe
7
Pros:

Lugar tranquilo con tiendas cercanas

Cons:

Que no hagan limpieza en la habitación. En mi estancia solo lo hicieron un dia, a pesar que indicaron que seria un dia si un dia no.

2026-07-13 via Nuitee
D
David family_with_children us
8
2026-07-13 via Nuitee
S
Shawn family_with_children us
7
Nice
Pros:

The staff

Cons:

Nothing

2026-07-11 via Nuitee
M
Mark solo_traveller us
8
2026-07-06 via Nuitee
A
Amber couple us
8
Beds are small but comfortable
Pros:

The room was spacious but the beds are two full not two queen. The first room we were given wasn’t cleaned at all from previous guest and had to go back to guest services and get a new room. We got to the hotel around 130 am and the attendant at the desk was amazing.

Cons:

Breakfast ends to early on the weekdays 9am

2026-07-02 via Nuitee
L
Larry solo_traveller us
5
Fairfield, seem a little fair
Pros:

- staff
- breakfast
- location
- price
- pet friendly
- atmosphere
- pool
- bed was comfortable

Cons:

- Bathroom too small
- Bathroom smelled of sewage
- Toilet hard to flush
- Towels were stained with blood and dirt,( reported to front desk)
- Refrigerator not very cold
- Used tissue found in bed (reported to front desk)

2026-06-28 via Nuitee
F
Felicia couple us
8
2026-06-27 via Nuitee
H
Hayat couple de
8
2026-06-26 via Nuitee
R
Rochelle extended_group us
8
2026-06-25 via Nuitee
J
Jenn couple us
1
2026-06-20 via Nuitee
D
Diana family_with_children us
10
Great place to stay with comfortable room and lots of places nearby to get great food, drinks , entertainment
Pros:

Everything! Staff was friendly, breakfast was great, outdoor pool was relaxing, and rooms were comfy.

Cons:

Nothing

2026-06-17 via Nuitee
M
Meagan solo_traveller us
10
Dreamy bed! Great value!
Pros:

Front desk guy was extremely nice and helpful! Suggested things to do but super friendly! King size bed was unbelievably comfortable!!!! Loved it!

Cons:

Everything was perfect! Rating should be higher for sure!!!

2026-06-16 via Nuitee
D
David Jerome family_with_children us
9
2026-06-16 via Nuitee
M
Mary solo_traveller us
7
2026-06-16 via Nuitee
G
Geiger couple us
10
I had fun there. I will consider going back to a Marriott Hotel easily
Pros:

Fairfield by Marriott was located in a great spot. Near a good restaurant and a major road.

Cons:

I liked everything. I just wish they had the Golf Channel.

2026-06-13 via Nuitee
R
Rima couple us
8
2026-06-12 via Nuitee
M
Mike couple us
10
2026-06-07 via Nuitee