Spark By Hilton Mystic Groton

Hotels
Spark by Hilton
7.9 (1021 reviews)
55 Whitehall Avenue , Mystic , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Room comfort issues
Limited amenities
Problems with noise

Categories

Cleanliness
7.98
The hotel was super clean and many guests appreciated the cleanliness of the facilities.
Service
8.45
The staff was friendly and effective, contributing positively to the overall experience.
Location
8.49
The location was convenient, close to highway and Mystic Village.
Room Quality
6.94
Some rooms had issues, such as odors and comfort, but size was generally good.
Amenities
6.97
Limited amenities mentioned; sparse environment and some missing features.
Value for Money
7.93
Good value for money was highlighted, although some felt the price was high for the quality.
Food and Beverage
8.48
Breakfast was generally well-received and considered a positive aspect of the stay.
Overall Experience
7.95
Guests reported a good stay, though some issues were noted regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:54

Property Description

Historic Maritime Town Location
Our hotel in Mystic, nestled near downtown and iconic attractions, offers a perfect blend of convenience and charm.

Comfortable Accommodations
Relax in our guest rooms equipped with modern amenities like a refrigerator and premium cable TV for a cozy stay.

Convenient Amenities
Indulge in our complimentary Coffee & Bagel Bar, take a refreshing dip in the outdoor pool, and enjoy free WiFi throughout the property.

Book your stay at Spark by Hilton Mystic Groton for a memorable and relaxing experience in the heart of Mystic!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1021 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
A
Amanda couple us
1
Pros:

The location

Cons:

Everything! We checked in the room smelled of mold. We went out for the afternoon and when we came back in the evening, the room still smelled and the shower knob was not working. I called the front desk to ask if they could change our room and I was told the property was sold out! Was told they would send maintenance to our room but had to call him because he was at another hotel. Once he arrived to his rude.. He asked us why we didn’t call the front desk as soon as we checked in to complain of the smell. And then made us feel stupid when he came to the room and was able to turn the knob in the shower, which we try to do, but it was pretty much on so tight! We didn’t even have any breakfast that was included at the hotel as
nothing was fresh! Was told I’d check in that they come to service the rooms every other day! Just overall disappointed! The rooms were not cheap and the service was terrible. I would never recommend this to anyone. The only good thing I have to say is that it was close by to everything.

2026-07-20 via Nuitee
C
Cedar_Park_chump Family Burnet, Texas
8
Decent economy hotel
Pros:

I was told that this is Hilton’s entry into economy hotels. It had a good price – especially in an area in which there aren’t a lot of good reasonably priced alternatives. We would stay here again.

Room in this hotel was tight. The front lobby is really small. The elevator is right next to the front desk, which makes it a tight fit to get in and out of. The room isn’t bad. The sink was outside of the bathroom. The tub and toilet were tight. The refrigerator was smaller than average.

Breakfast was very basic – bagels/toast and cereal. There was also yogurt and fruit. The hotel also had a menu to order off for extra.
The desk clerk was really nice. In addition, we had an issue with the toilet and maintenance came right up and fixed it.

2026-07-16 via Tripadvisor
F
F1763GUpatriciaf Couples
6
Suitable for families, not older couples
Pros:

We were looking for a one-night stay in Mystic and didn't need anything too fancy because we were going to be out touring most of the time. We chose Spark based on the Hilton brand, and as a bonus it wasn't as expensive as other area hotels. Our reservation was for a king room with a sofa bed, but when we got to the room it was a two queen room instead. Since we had already hauled our luggage up the stairs, we decided not to go back down to the busy reception area to request another room. The room was clean and the bedroom area was your typical size and quality, but the bathroom was so tiny. So small in fact that the sink was outside of the bathroom. The hotel was also quite noisy with a lot of door banging during the night hours. On the upside, we were expecting only bagels and coffee for breakfast, but there were also muffins, cereal, yogurt, hard boiled eggs, juice and some fruit. The hotel is suitable for families, but we realize we've become spoiled and will spend the extra money for a more upscale hotel the next time we're in Mystic.

2026-07-14 via Tripadvisor
K
Kimberly couple us
9
2026-07-14 via Nuitee
T
Timothy family_with_children us
4
Stomping above us kept us awake, but staff moved us to top floor
Pros:

Staff was nice and helpful and the pool was nice and clean.

Cons:

Bed’s uncomfortable, walls and floor super thin / noisy, breakfast was terrible

2026-07-13 via Nuitee
K
katrina525 Family New York City, New York
10
Affordable, clean and friendly place to stay!
Pros:

Yes it's a motel but probably the best motel I have ever stayed in. My only real complaint is that the door between the rooms to make them adjoin if a group wanted to should be made more sound proof. Otherwise, all the staff were so friendly and helpful, location is great, pool was very nice (though the towels could be bigger), the breakfast was spot on for a contenintal in a motel, and best of all - it was very very clean! I had very low expectations and used a combination of points for two nights and paid full price for a third for my husband and two young kids - have already recommended it to friends. Exactly what one should expect - a motel with Hilton behind it (though honestly I've stayed at "fancier" Hiltons for more money that were not as nice!). The only local hotel with a Mystic Aquariam discount doesn't hurt either!

2026-07-12 via Tripadvisor
S
Spinella solo_traveller us
6
Would stay again but rooms could use deep cleanings.
Pros:

Great location. Plenty of parking.

Cons:

Continental breakfast ran out of certain items and were unable to be replaced (staff stated they were out of stock). The air filters in the a/c unit were filthy and the rooms were not vacuumed during routine cleanings.

2026-07-12 via Nuitee
W
William solo_traveller us
8
Pros:

Location

Cons:

Had to change rooms ! No temperature control

2026-07-11 via Nuitee
J
Juan family_with_children us
6
The hotel met my expectations. It's a good place to use as a hub in order to visit nearby locations.
Pros:

The hotel met my expectations. The pool was nice and clean and had complimentary water - which was great considering it was very hot. The beds were comfortable and the hotel was quiet at night. There was plenty of parking and the breakfast was included and adequate.

2026-07-06 via Nuitee
M
MARY family_with_children us
9
This hotel is our “go to” for ur annual trips to Mystic!
Pros:

The location was perfect. It was right off the highway and within 2 miles of all of the Mystic attractions ( aquarium, Seaport, Old Mistick Village shops). The pool was clean, and water bottles were provided poolside.

Cons:

There was a strong smell of what I think was cleaning products in the hallway.

2026-07-05 via Nuitee
L
Lorie solo_traveller us
7
Once I paid, staff disappeared
Pros:

Clean, fast checkin

Cons:

Called the desk 6 times, no one ever answered. Texted a request per their greeting text and no response.

2026-07-04 via Nuitee
J
Joseph couple us
5
Could have been better
Pros:

Breakfast

Cons:

Dogs barking at 6:30 and paper thin walls that made me have to listen to adjoining rooms loud conversation at 6:30 am no supervision at pool!

2026-07-04 via Nuitee
K
Kristoffer couple us
7
Pros:

clean rooms

Cons:

breakfast was very limited

2026-06-30 via Nuitee
R
Robert couple us
10
Pros:

It was ample.

Cons:

Individual yogurts would be nice
More fruit. Grapes. Bananas. Melons.
More cereals

2026-06-30 via Nuitee
J
JoAnn couple us
9
2026-06-29 via Nuitee
R
Robert solo_traveller us
9
2026-06-24 via Nuitee
B
Brian solo_traveller us
2
Worst excuse for a Hilton we've ever seen!
Pros:

Clean

Cons:

Design, no drawers for privacy from staff, horrible soundproofing, unbelievably rude night desk staff, "heated" pool was NOT heated! Paper cups, no glass? Cheap! The layout of the toilet, shower and sink were terrible. Impossible to use the toilet in the middle of the night without waking up partner. We are due a significant refund but I'm sure we won't see anything. We will NEVER stay at a Spark property again. Hilton should be ashamed to put their name on this brand!

2026-06-23 via Nuitee
N
Nicole couple us
7
2026-06-22 via Nuitee
J
Jose extended_group us
8
The location was good for our visit to see family
Pros:

Great location

Cons:

Bathroom to small

2026-06-22 via Nuitee
R
Rebecca couple us
8
solid choice for your coastal vaca
Pros:

Great place to use as a home base to explore coastal Connecticut and RI. It definitely seems like a standard motel that has had some Hilton upgrades. I would happily come back because it’s reliable and the staff were great!

Cons:

I was on the first floor this second time around and unfortunately the floor above must be really poorly insulated because we could hear everyone walking around in the room above us. It was a bit noisy!

2026-06-21 via Nuitee