Sonesta Select Chattanooga Hamilton Place

Hotels
Sonesta Hotels
8 (1072 reviews)
2210 Bams Drive , Chattanooga , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Absence of elevator
Price fluctuations

Categories

Cleanliness
6.89
There were complaints about hair in the bed, dirty towels, and brown water in the shower.
Service
9.36
Staff were often described as awesome, polite, and helpful.
Location
8.9
Great location mentioned in multiple reviews, though some felt unsafe.
Room Quality
7.85
Rooms were generally described as nice and spacious, but there were issues with cleanliness and maintenance.
Amenities
7.38
There were positive mentions of the gym and cleanliness, but concerns about the lack of an elevator and breakfast.
Value for Money
8.34
Many reviews cited great value; however, fluctuating prices were noted.
Food and Beverage
6.89
Complaints regarding the absence of breakfast and limited options.
Overall Experience
8.36
Overall satisfaction noted, but issues with cleanliness and service quality impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Convenient Location
Situated off Interstate 75, Sonesta Select Chattanooga Hamilton Place is a mere 12.5 miles from downtown Chattanooga. Guests can easily explore the city's attractions while enjoying a peaceful stay away from the hustle and bustle.

Modern Amenities
Featuring well-equipped rooms with essentials like a coffee maker, work desk, wireless access, and cable TV, guests can unwind in comfort. The hotel also offers a 24-hour Market in the lobby, ensuring convenience at any time of the day. Additionally, modern workspaces and free Wi-Fi cater to both leisure and business travelers.

Nearby Attractions
Located adjacent to the Hamilton Place Mall and just 3.5 miles from the VW Chattanooga Plant, guests have easy access to shopping and local landmarks. With Lookout Mountain a short 23-minute drive away, the hotel's location offers the best of both worlds.

Book your stay at Sonesta Select Chattanooga Hamilton Place for a seamless blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75 per room, per stay applies. A maximum of 2 pets per room is allowed.

If your Credit Card declines Pre-Authorization, your reservation will not be honored and will be canceled.

We do not accept Cash-App Cards, Apple-Pay, Google Pay, Chime, Paypal, etc. We only accept Bank, Credit Union and Major Credit Cards.

Please note, the property has no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1072 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
C
Carolina family_with_children us
10
2026-06-27 via Nuitee
R
Roselin solo_traveller pr
10
Pros:

El área de la lavandería fue genial, $2 por tanda de lavada. La cama y las almohadas estaban muy cómodas descansamos muy bien.

2026-06-25 via Nuitee
R
Roger couple us
9
2026-06-24 via Nuitee
A
Alexander solo_traveller us
10
I enjoyed the room , atmosphere and breakfast
Pros:

Clean and fancy

Cons:

I liked everything

2026-06-23 via Nuitee
E
Eden solo_traveller us
6
2026-06-23 via Nuitee
W
Wendy extended_group us
8
Enjoyed our stay.
Pros:

Great location and value

Cons:

Sleeper mattress was pitiful

2026-06-22 via Nuitee
K
Kathleen solo_traveller us
5
Pros:

Bed was comfortable. Breakfast was nice.

Cons:

Room smelled strongly of smoke. Receptionist said hotel was full and no other rooms available and all she could do was a refund. She was very abrupt and offered no apology whatsoever. Not great customer service at all!

2026-06-22 via Nuitee
W
Webb solo_traveller us
8
OK, but..
Pros:

Location, ease of reserving a room

Cons:

Was disappointed after paying a lot more to stay at a hotel that we thought would be a step above the others (definitely wasn't), and couldn't even provide breakfast with the price! And, somehow, the entire bathroom was drenched with water after taking a shower!!

2026-06-22 via Nuitee
D
Dylan family_with_children us
7
2026-06-20 via Nuitee
T
Tyrone solo_traveller us
9
2026-06-19 via Nuitee
C
C6909MJsophiaj Family
2
RECOMMENDATION PLEASE READ BEFORE COMING!
Pros:

Absolutely terrible! It was extremely small, with a pull-out couch. Not to mention, with glitter, brown, and yellow stains. Then we called for towels, pillows, and wash cloths. They brought us towels and wash cloths… but said they called their manger because they had no pillows, which took over half and hour. The manager didn’t call back. And when going to shower and dry off, there was a booger waiting in the towel. The walls are all scuffed up, and it felt itchy and disgusting! theirs was not room, and for some odd reason, thier shampoo, hand soap, conditioner, and body gel, were all the same color and texture. And the person before me, left thier hair in the sheets. First, they didn’t have enough pillows. Now let alone, they must not have enough energy to change the sheets. Goodluck staying here, you’ll need it. Maybe even a miracle to survive. Best of wishes…. Overall I wouldn’t recommend COMING HERE.

2026-06-17 via Tripadvisor
D
Diana solo_traveller us
9
2026-06-17 via Nuitee
B
Brooklyne couple us
9
2026-06-15 via Nuitee
D
Deborah solo_traveller us
10
2026-06-15 via Nuitee
L
Lee couple us
8
2026-06-14 via Nuitee
L
Lingtoya solo_traveller us
10
2026-06-11 via Nuitee
L
Lashaunda couple us
10
I loved it
Pros:

It was nice a quiet

Cons:

I loved everything

2026-06-10 via Nuitee
N
Natashia A solo_traveller us
9
Pros:

The room was very nice the bed was super comfortable

Cons:

The only issue I had was when I went to get in the bathtub I started the water and it was like a weird yellow color so I had to run it for about 10 minutes and then it was clear that is my only complaint otherwise everything is great

2026-06-09 via Nuitee
K
Kristin family_with_children us
6
2026-06-09 via Nuitee
J
James solo_traveller us
8
2026-06-08 via Nuitee