Sonesta Select Chattanooga Hamilton Place

Hotels
•
Sonesta Hotels
8 (893 reviews)
2210 Bams Drive , Chattanooga , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Absence of elevator
Price fluctuations

Categories

Cleanliness
6.89
There were complaints about hair in the bed, dirty towels, and brown water in the shower.
Service
9.36
Staff were often described as awesome, polite, and helpful.
Location
8.9
Great location mentioned in multiple reviews, though some felt unsafe.
Room Quality
7.85
Rooms were generally described as nice and spacious, but there were issues with cleanliness and maintenance.
Amenities
7.38
There were positive mentions of the gym and cleanliness, but concerns about the lack of an elevator and breakfast.
Value for Money
8.34
Many reviews cited great value; however, fluctuating prices were noted.
Food and Beverage
6.89
Complaints regarding the absence of breakfast and limited options.
Overall Experience
8.36
Overall satisfaction noted, but issues with cleanliness and service quality impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Convenient Location
Situated off Interstate 75, Sonesta Select Chattanooga Hamilton Place is a mere 12.5 miles from downtown Chattanooga. Guests can easily explore the city's attractions while enjoying a peaceful stay away from the hustle and bustle.

Modern Amenities
Featuring well-equipped rooms with essentials like a coffee maker, work desk, wireless access, and cable TV, guests can unwind in comfort. The hotel also offers a 24-hour Market in the lobby, ensuring convenience at any time of the day. Additionally, modern workspaces and free Wi-Fi cater to both leisure and business travelers.

Nearby Attractions
Located adjacent to the Hamilton Place Mall and just 3.5 miles from the VW Chattanooga Plant, guests have easy access to shopping and local landmarks. With Lookout Mountain a short 23-minute drive away, the hotel's location offers the best of both worlds.

Book your stay at Sonesta Select Chattanooga Hamilton Place for a seamless blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75 per room, per stay applies. A maximum of 2 pets per room is allowed.

If your Credit Card declines Pre-Authorization, your reservation will not be honored and will be canceled.

We do not accept Cash-App Cards, Apple-Pay, Google Pay, Chime, Paypal, etc. We only accept Bank, Credit Union and Major Credit Cards.

Please note, the property has no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 893 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
Y
Yannick • family_with_children • us
10
Pros:

Everything was comfortable and clean

2026-02-14 • via Nuitee
A
Allyson • family_with_children • us
10
2026-02-13 • via Nuitee
G
Gerold • family_with_children • us
10
Pros:

Peace and quit

2026-02-12 • via Nuitee
M
Miracle • family_with_children • us
10
2026-02-12 • via Nuitee
S
Sheba • couple • us
10
Great stay
Pros:

It was nice clean

Cons:

They locked my key at before 11:00 am

2026-02-09 • via Nuitee
H
Harlan Keith • family_with_children • us
5
Pros:

Location

Cons:

The carpet throughout must get cleaned. At arrival the staff was very helpful and friendly, the opposite at departure.

2026-02-09 • via Nuitee
J
Janis • couple • us
9
2026-01-30 • via Nuitee
H
Halfacre • family_with_children • us
8
2026-01-29 • via Nuitee
B
Blake • solo_traveller • us
5
It was a nice room but I didn’t feel like my property was secure.
Pros:

The room was a bit small but it had a nice big couch and the bed was super comfortable.

Cons:

I didn’t get any sleep at all. I arrived late and should not have even stopped there at all. The area is high crime apparently and I had a situation where someone scoped out my moving truck and car and when I called police they said it was probably a drunk driver which made absolutely no sense. The property also being in a high crime area has no coverage of cameras on 60% of their outside lot. I’ll never stay there again. Due to the situation I requested a late check out so i could rest and they denied me.

2026-01-28 • via Nuitee
S
Samuel • couple • us
7
2026-01-27 • via Nuitee
W
Webb • family_with_children • us
10
2026-01-27 • via Nuitee
B
bonita • couple • us
4
2026-01-24 • via Nuitee
P
Patricio • couple • us
9
2026-01-20 • via Nuitee
M
Makayla • couple • us
1
Terrible service/digusting owners
Pros:

Pay for it. Not free

Cons:

The hair in the bed. The hair on the clean towels. The mold!! The backing up water in the tub. The broken handle on the shower the disgusting worm out curtain in the shower.

2026-01-20 • via Nuitee
C
Crystal • couple • us
10
2026-01-19 • via Nuitee
F
Fabiola • couple • us
10
2026-01-19 • via Nuitee
A
Alexia and Pat • couple • us
10
Great!
Pros:

Breakfast was ok. Location for this trip, perfect!

Cons:

The pillows

2026-01-19 • via Nuitee
J
Jody • family_with_children • us
8
2026-01-19 • via Nuitee
H
Hector • family_with_children • us
7
Pros:

Was very clean

Cons:

Coffee maker broke, refrigerator no working.

2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
10
Excellent!
Pros:

Staff was very friendly and prompt. Room was cool, comfortable, and quiet.

Cons:

The drain in the tub (Room 112) was a little clogged/slow to drain. Not a big deal, though.

2026-01-19 • via Nuitee