Holiday Inn Express, Chester Racecourse by IHG

Hotels
•
Holiday Inn Express
8.4 (7928 reviews)
The Racecource, New Crane Street , Chester , gb

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 7928 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
C
Christine • solo_traveller • gb
10
Our chester outing
Pros:

Proximity to racecourse. Very friendly helpful staff. Lovely breakfast.

Cons:

Everything was good

2026-05-08 • via Nuitee
C
Carl • family_with_children • gb
10
Friendly staff and great location
Pros:

Central location, good value, friendly staff and lovely breakfast

Cons:

Parking wasn't clear

2026-05-08 • via Nuitee
D
Debra • solo_traveller • gb
10
What's not to enjoy!
Pros:

Location great, helpful staff. Restaurants & bars in abundance....really enjoyed, will be going back again soon.

Cons:

Nothing

2026-05-08 • via Nuitee
B
Blagden • solo_traveller • gb
10
Pros:

Everything was perfect

2026-05-07 • via Nuitee
J
james • couple • gb
7
The hotel was very clean and the staff were all very helpful and pleasant
Pros:

The location to visit all that chester has to offer.

Cons:

The discription on your website was totally out of date it has not had a restuarant in the hotel for five years as we were informed on arrival which was most dissapointing and of course not part of our plans

2026-05-07 • via Nuitee
K
Karina • extended_group • gb
10
Great couple of nights sleep, good breakfast and helpful staff.
Pros:

Great location, good breakfast, great staff.

2026-05-06 • via Nuitee
N
Nick • solo_traveller • gb
9
Great value for money
Pros:

Great location. Easy to find, parking for £10 overnight. Staff were very helpful and efficient. Breakfast was lovely, just needed some tomatoes and mushrooms on the hot offerings. Staff did me some gluten free bread with no hassle. The sausages were great!

Cons:

The room was too warm for me, fan in the room helped and the window did open but busy road right outside.

2026-05-06 • via Nuitee
W
William • couple • gb
8
2026-05-06 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

Good price, very handy location for what we wanted to do.

Cons:

Needs an upgrade on amenities, kettle, hairdryer and some charging plugs didn't work.

2026-05-06 • via Nuitee
I
Ian • couple • gb
7
2026-05-06 • via Nuitee
M
Michael • couple • gb
6
An OK hotel but not one that I would stay at again.
Pros:

The hotel is well located adjacent to the racecourse on a reasonably busy road and with the Welsh railway line running nearby. There is parking adjacent but at a charge of £10/day. The hotel is reasonably clean but I made the mistake of booking a room which turned out to be "accesable" i.e. for the disabled. There was no wardrobe and very limited hanging space and the bathroom was a wet room with low basins etc.,. However, the main issue was the double bed which was a normal 4ft 6in rather than Queen or King sized. Unfortunately I was told this is the same for all rooms. Breakfast buffet was OK but we moved to an alternative hotel because of the room. It's an easy walk into town but I would ask for a room facing the racecourse as this would be the quietest.

Cons:

The size of the double bed and no option for Queen or King size. Booking the 'accessable' room was my fault but should be made clearer on the Booking.com website as having facilities for the disabled.

2026-05-05 • via Nuitee
P
Paddy • couple • gb
9
The moans are minor irritations in what is an otherwise good hotel, well placed and value for money
Pros:

Great location, good breakfast, comfortable bed, friendly helpful staff. Parking was very handy and cheap compared to other places

Cons:

Green light above door made the room brighter at night than we would have wanted. Hangers need redesigning as one over the other doesn't leave enough space for clothes to hand properly

2026-05-05 • via Nuitee
B
Beryl • solo_traveller • gb
10
Great Stover Hotel
Pros:

Location was very good for the town.
It was nice to have fresh milk available to use in room.

Cons:

Buffet breakfast is never as hot as a freshly cooked to order, but there was a good selection and staff were very attentive.

2026-05-05 • via Nuitee
S
Steve • solo_traveller • gb
6
2026-05-05 • via Nuitee
P
P • solo_traveller • gb
9
Pros:

Clean, comfortable beds, great breakfast & ideal location

2026-05-05 • via Nuitee
M
mark • solo_traveller • gb
10
Great staff and hotel
Pros:

Stayed lots of times

Cons:

Nothing

2026-05-05 • via Nuitee
G
Garry Royston • couple • gb
8
Great location close to Chester city.
Pros:

Great location close to city and staff Wre very friendly and conducted themselves in a professional manner.

Cons:

Breakfast could have been a better quality.

2026-05-04 • via Nuitee
C
claire • family_with_children • gb
8
2026-05-04 • via Nuitee
L
Leslie • extended_group • gb
9
Just passing through but property and facilities very good staff very courteous and helpful
Pros:

Great location

Cons:

The property was fine

2026-05-04 • via Nuitee
A
Amanda • couple • gb
10
2026-05-04 • via Nuitee