Holiday Inn Express, Chester Racecourse by IHG

Hotels
Holiday Inn Express
8.4 (8315 reviews)
The Racecource, New Crane Street , Chester , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.4
Based on 8315 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
J
Joanne couple gb
8
Pros:

Location

Cons:

Needs more selection at breakfast

2026-08-22 via Nuitee
J
James solo_traveller gb
9
2026-08-22 via Nuitee
G
Gary couple gb
8
Thoroughly enjoyed the stay. Would recommend.
Pros:

Staff were very helpful and friendly. Location was ideal for Chester Races.

Cons:

I asked for a double bed but was given two singles. Not ideal, but everything else about the room was fine.

2026-08-22 via Nuitee
D
David solo_traveller gb
10
Pros:

Everything about our stay.
The room was perfect.
Downstairs in the Bar area there was free tea's and coffees. Unless you wanted something a bit stronger...🙂. This, of course was not free.
What I really like was that breakfast was included in the price.. fabulous

Cons:

Car park fee. The car park was £12.00 for 24 hours.
Sometimes you just have to put up with things like this, to gain a lot more.. the Holiday Inn Express near the racecourse was exceptional...

2026-08-21 via Nuitee
S
Sarah family_with_children gb
10
Overall a fantastic stay from start to finish.
Pros:

Staff very professional and helpful. Room clean and comfortable. Good choice for breakfast and restaurant well organised. Hot food could have been warmer but very pleasant and helpful staff.
First hotel that I have been to where complementary drinks available which I thought was fantastic. Will definitely recommend and return.

Cons:

Breakfast buffet could have been warmer.

2026-08-21 via Nuitee
D
Daniel couple gb
8
Great value for money
Pros:

Great location, easy to get to and easy walk into the city centre. Great value for money, breakfast was good.

Cons:

Rooms aren’t soundproof sadly so can hear the road a lot and if anyone’s in the hallway you can hear their conversations.

2026-08-21 via Nuitee
M
Mark family_with_children im
8
Lovely and fit for purpose
Pros:

Breakfast was good and location perfect for what we required.

Cons:

The noise wasn't great and machines kept breaking at breakfast such as juice machine and toaster. Substitutes were on hand but not as good as could be.

2026-08-21 via Nuitee
B
bowles solo_traveller gb
9
Love Chester
Pros:

Excellent location, staff, room.

Cons:

Security. A person can enter front of hotel into lift and onto floor where rooms are without a card. A card scanner between lift and doors would have made my wife happier.

2026-08-21 via Nuitee
L
Lee Ann solo_traveller gb
8
2026-08-21 via Nuitee
D
Deborah couple gb
9
A regular hotel for us, great location safety of vehicle and the most wonderful staff.
2026-08-20 via Nuitee
C
Claire Sanderson solo_traveller gb
10
Pros:

Staff very friendly
Room was very comfortable

Cons:

Some room parts could do with being refurbished

2026-08-20 via Nuitee
D
David solo_traveller gb
9
Pros:

Location easy walk into historic Chester centre.

Cons:

Road outside a bit noisy with window open at night to cool down room.

2026-08-20 via Nuitee
H
Helen family_with_children gb
10
Really nice, friendly staff, good breakfast
Pros:

Really nice hotel, very clean, friendly staff, good breakfast

Cons:

It wasn’t obvious where the car park was however there was also one across the road from the front door which was actually cheaper

2026-08-20 via Nuitee
B
Beverley couple gb
7
Excellent location & parking. Would stay again.
Pros:

Excellent location for the racecourse. Nice bar area. Good breakfast. Excellent car park.

Cons:

Bed was too small. Someone tried to gain entry to our room at about 3am but luckily we had the chain on the door.

2026-08-20 via Nuitee
H
harm couple nl
8
Het was prima
Pros:

Het hotel ligt op loopafstand van de stad 10 minuten lopen, het ontbijt was erg goed, er was van alles wat

Cons:

Niks

2026-08-19 via Nuitee
S
SANDRA extended_group gb
8
Great location, amazing staff, breakfast, maybe just needs a little update in the rooms.
Pros:

Check in and the staff were excellent, Breakfast had a great deal of choice catering for all. There was a guest with a strawberry allergy when we stayed, as told by the staff, when I asked about Jams, and the reason given for missing items was due to this, which, I thought, was a great touch from the hotel.

Cons:

Rooms are pretty small, and compact, especially for a 3 bedroom. The items inside had not been upgraded for 3 people staying, so I had to go to reception to get extra towels and cups etc. Rooms were excessively hot, and with no air con this made it quite uncomfortable to stay and sleep during the night. Air con would be a great addition on an upgrade, given the way the climate seems to be going. Or windows that opened a little further to bring in more breeze. The hair dryer in the room started burning, and the smell was awful, this really should have been removed from the room and disconnected from the mains so it couldn't be used. We did find a portable hairdryer later in the room.

2026-08-19 via Nuitee
G
Gregory solo_traveller fr
8
Pros:

La gentillesse et le professionnalisme lors de notre enregistrement, le petit déjeuner gratuit et copieux, les belles explications pour découvrir la ville.

Cons:

Le prix très élevé du parking (12£ la nuit)

2026-08-19 via Nuitee
D
Danielle family_with_children im
6
2026-08-18 via Nuitee
N
Natasha solo_traveller gb
8
Would definitely visit again.
Pros:

The room was easily accessible, near the fire exit, staff were really helpful. Parking was great and easy walk in to town.

Cons:

The room was too hot to sleep at night.

2026-08-18 via Nuitee
P
Paul solo_traveller gb
8
2026-08-18 via Nuitee