MOUNTAIN HOTEL LUIS inkl Zell am See-Kaprun Sommerkarte

Hotels
9.3 (1370 reviews)
Nikolaus-Gassner-Straße 19 , Kaprun , at

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Variety of breakfast options
Friendly staff
Great amenities
Cons:
Pool temperature too cold
Noise from outside
Limited parking fee

Categories

Cleanliness
8.51
Room cleaning needs improvement, but overall cleanliness was highlighted.
Service
9.48
Friendly and helpful staff, noted positively in multiple reviews.
Location
9.52
Great location as mentioned in multiple reviews, enhancing overall experience.
Room Quality
9.47
Rooms appreciated for cleanliness and comfort.
Amenities
9.5
Facilities like spa and pool were enjoyed, though pool temperature mentioned as a concern.
Value for Money
8.96
Generally reasonable prices for the offered amenities.
Food and Beverage
9.51
Breakfast options were diverse and satisfying.
Overall Experience
9.48
Overall pleasant experiences shared by guests with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:07

Property Description

Luxurious Aparthotel in Kaprun, Austria

Sophisticated Furnishings: Experience the blend of modern luxury and nature with our state-of-the-art aparthotel featuring reclaimed wood and natural stone.

Spa and Wellness Retreat: Indulge in relaxation at our spa centre with an outdoor pool, acacia sauna, sanarium, ice fountain, and water bed lounge.

Convenient Amenities: Enjoy ski storage, discounted access to Tauern Spa World, and the option for underground parking during your stay.

Experience the perfect mix of nature, luxury, and relaxation at Mountain Hotel Luis. Book now for an unforgettable getaway.

Important information:

If you would like to bring your dog with you, please contact us before making a reservation as we only have a limited number available in this room category.

Please note that dogs will incur an additional charge of 20 EUR per day, per dog.

Please note that the "Summer Ticket" is valid from May 15th to October 31st, 2025. It costs €10.13 per adult per night and €5.62 per child per night.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per stay.

Location

Guest Reviews

9.3
Based on 1370 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
L
Lukas extended_group us
9
I'm coming back.
Pros:

Breakfast was great. I love the European style set up and food.

2026-05-04 via Nuitee
M
Mathew family_with_children gb
9
2026-04-28 via Nuitee
F
filip couple be
9
topper
Pros:

top ontbijt

2026-04-27 via Nuitee
D
DOMINIK couple cz
10
Pros:

Vše bylo super, od příjezdu až po odjezd. Milá a pěkná slečna na recepci, výborná snídaně a především nádherný pokoj s ještě lepším výhledem na vrcholky Alp

2026-04-25 via Nuitee
L
Lida extended_group de
9
Great stay with view in the mountains!
Pros:

Very clean rooms, with easy access to the city center and an amazing breakfast.

Cons:

The pillows could be improved.

2026-04-24 via Nuitee
R
Radosław solo_traveller pl
10
If possible I would rate it 11/10
Pros:

Room was fabulous, we were lucky to get that particular apartment, it was a low season and we were lucky. Staff was super friendly, sauna was great, heated pool was great. I could go on and on. We will definitely go back here in the future!

Cons:

Honestly can't think anything! Restaurant was closed as it was off season, but there was plenty others around and we got that information before arrival!

2026-04-20 via Nuitee
A
Adnan solo_traveller ba
10
2026-04-19 via Nuitee
K
Karolina extended_group de
9
Pros:

Sehr leckeres Frühstück, sowie sehr nettes Personal!

Cons:

Sehr kurze Öffnungszeiten für den SPA Bereich (nur bis 20 Uhr)

2026-04-17 via Nuitee
J
Jozef couple sk
9
2026-04-16 via Nuitee
A
Anita extended_group de
7
Gerne wieder, vielleicht Nutzungszeiten des Pools für Kinder und Erwachsene beychränken, so dass jeder mal Gelegenheit h
Pros:

Alles top

Cons:

Leider war das Restaurant nicht geöffnet.
Leider viele Kinder, die den Pool jeden Tag in Beschlag hatten (Wasserball spielen mit Gebrüll)

2026-04-14 via Nuitee
C
Carsten couple de
9
Traumhaftes Hotel in Kaprun
Pros:

Normalerweise würde ich 10 Punkte geben,kann aber leider nur 9 geben,da das Restaurant geschlossen war,was für mich ein Kriterium war,um das Hotel zu buchen. Wir haben ein kostenloses Upgrade auf Appartement bekommen,was absolut traumhaft war. Das Personal war herzlich und zuvorkommend,der beheizte Pool ein Traum,das Frühstück reichhaltig und überaus lecker.
Ich würde dieses Hotel sofort weiterempfehlen und selbst dort nochmal nächtigen.

Cons:

Daß das Restaurant und die Bar geschlossen war.

2026-04-13 via Nuitee
T
Tomáš couple cz
10
2026-04-12 via Nuitee
L
Laith couple om
10
Best Hotel in zell am see
Pros:

Extremely happy to spend my holiday in this hotel, staff , rooms everything was perfect.

Cons:

None

2026-04-11 via Nuitee
E
Edita family_with_children cz
9
2026-04-10 via Nuitee
M
Maria solo_traveller de
10
Absolut empfehlenswert!
Pros:

Parkplätze in der Tiefgarage verfügbar, einen ganz hervorragenden Wellnessbereich und das Frühstück war spitze! Insgesamt ein super Paket!

Cons:

An einem Abend war das Restaurant von einer großen Gruppe belegt, was leider sehr lange Wartezeiten nach sich zog.

2026-04-09 via Nuitee
R
Roman family_with_children cz
10
2026-04-07 via Nuitee
I
Ines family_with_children de
9
2026-04-06 via Nuitee
Z
Zbyněk Košťák family_with_children cz
9
2026-04-06 via Nuitee
K
Kateřina couple cz
10
Pros:

Že nám při příjezdu upgrejdovali ubytování z dvojlůžkového pokoje na apartmán a měli jsme se synem každý svůj pokoj

Cons:

Že byla v úterý a ve středu zavřená restaurace večer a museli jsme na jídlo jinam

2026-04-06 via Nuitee
M
Maciej extended_group pl
10
2026-04-04 via Nuitee