MOUNTAIN HOTEL LUIS inkl Zell am See-Kaprun Sommerkarte

Hotels
9.3 (1451 reviews)
Nikolaus-Gassner-Straße 19 , Kaprun , at

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Variety of breakfast options
Friendly staff
Great amenities
Cons:
Pool temperature too cold
Noise from outside
Limited parking fee

Categories

Cleanliness
8.51
Room cleaning needs improvement, but overall cleanliness was highlighted.
Service
9.48
Friendly and helpful staff, noted positively in multiple reviews.
Location
9.52
Great location as mentioned in multiple reviews, enhancing overall experience.
Room Quality
9.47
Rooms appreciated for cleanliness and comfort.
Amenities
9.5
Facilities like spa and pool were enjoyed, though pool temperature mentioned as a concern.
Value for Money
8.96
Generally reasonable prices for the offered amenities.
Food and Beverage
9.51
Breakfast options were diverse and satisfying.
Overall Experience
9.48
Overall pleasant experiences shared by guests with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:07

Property Description

Luxurious Aparthotel in Kaprun, Austria

Sophisticated Furnishings: Experience the blend of modern luxury and nature with our state-of-the-art aparthotel featuring reclaimed wood and natural stone.

Spa and Wellness Retreat: Indulge in relaxation at our spa centre with an outdoor pool, acacia sauna, sanarium, ice fountain, and water bed lounge.

Convenient Amenities: Enjoy ski storage, discounted access to Tauern Spa World, and the option for underground parking during your stay.

Experience the perfect mix of nature, luxury, and relaxation at Mountain Hotel Luis. Book now for an unforgettable getaway.

Important information:

If you would like to bring your dog with you, please contact us before making a reservation as we only have a limited number available in this room category.

Please note that dogs will incur an additional charge of 20 EUR per day, per dog.

Please note that the "Summer Ticket" is valid from May 15th to October 31st, 2025. It costs €10.13 per adult per night and €5.62 per child per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per stay.

Location

Guest Reviews

9.3
Based on 1451 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
A
Ahmad solo_traveller il
8
Pros:

Location
Kind stuff

Cons:

Cleaning not everyday
Parking with charge
View was blocked by building in construction

2026-07-11 via Nuitee
Nageeb daher family_with_children il
10
Pros:

הכל נקיון לדרים צוות הכל

Cons:

כלום

2026-07-11 via Nuitee
I
Irit family_with_children il
10
Pros:

חדר מאוד גדול למעשה דירה, נקי,ונוף מקסים

2026-07-11 via Nuitee
V
Veronika solo_traveller cz
10
Pros:

Vše bylo krásně čisté, voňavé, připravené pro hosta.

2026-07-11 via Nuitee
V
Vita solo_traveller lt
10
Pros:

Our stay at Mountain Hotel Luis exceeded all our expectations. Everything was simply outstanding!

The room was modern, spacious, spotlessly clean, and very comfortable. The beds were excellent, and we slept very well every night. The view from the room was beautiful, and the hotel's location was perfect for exploring Kaprun and the surrounding attractions.

The breakfast was one of the highlights of our stay. The buffet offered a huge variety of fresh, high-quality products that delighted both adults and children. The freshly prepared omelettes were absolutely delicious and made every morning special.

The staff were exceptionally friendly, welcoming, and helpful throughout our stay. We especially appreciated the warm hospitality at the reception, as well as the complimentary refreshments available in the reception and spa areas – such a thoughtful touch.

The spa and wellness area was another pleasant surprise. It was clean, relaxing, never overcrowded, and the warm water was perfect after a day of hiking and sightseeing.

Every detail made us feel welcome, and the overall experience was even better than we had expected. We would happily stay here again and highly recommend Mountain Hotel Luis to anyone visiting Kaprun.

2026-07-10 via Nuitee
N
NAGEEB family_with_children il
10
2026-07-10 via Nuitee
W
Waleed solo_traveller sa
10
2026-07-10 via Nuitee
D
DANNY solo_traveller il
10
Pros:

חדרים גדולים, ארוחת בוקר מצויינת, אזור יפיפה, שירות ברמה גבוהה

Cons:

נקודה קטנה לשיפור הכריות במיטה

2026-07-08 via Nuitee
A
Ali family_with_children qa
8
Pros:

Arabic staff in reception, they are very kind, AC’s in rooms

Cons:

The beds was not comfortable and feeling etchings all the night which mean that they aren’t cleaned, and they don’t clean the rooms every day

2026-07-08 via Nuitee
H
hussain family_with_children qa
8
جيده
Pros:

المكان جيد لقربه من زيلامسي ولكن يبعد كثيرا عن الاماكن السياحيه الأخرى

Cons:

قلة الاماكن السياحيه بالقرب من المكان مما يتطلب الذهاب بعيدا لمسافات طويله

2026-07-07 via Nuitee
M
Mohamad couple il
10
2026-07-07 via Nuitee
H
HATIM couple sa
10
Pros:

الموقع

2026-07-07 via Nuitee
T
thanwa family_with_children ae
10
2026-07-06 via Nuitee
K
Kamlesh solo_traveller in
10
Pros:

The staff were exceptionally benevelont, they were always keen to help.

Cons:

All good

2026-07-06 via Nuitee
S
Salim family_with_children ae
8
لي عودة ان شاء الله
Pros:

حلو ويجنن ويستاهل كل درهم فيه

Cons:

لا شي

2026-07-06 via Nuitee
H
Haim couple il
9
היתה לנו חוויה ממש טובה מהמלון, אם היינו יכולים היינו נשארים עוד.
Pros:

היה ממש כיף, דירה ענקית ומטבח שווה! הבריכה והספא היו מעולים! השתמשנו בכרטיסי הנחות לטיולים באיזור.

Cons:

הנוף קצת מוסתר בגדר.

2026-07-05 via Nuitee
M
Monther family_with_children sa
10
2026-07-05 via Nuitee
K
khalifa solo_traveller kw
10
Great hotel
Pros:

Location and the hotel breakfast

2026-07-05 via Nuitee
E
Eran solo_traveller il
10
Pros:

חדר מאוד מרווח ומאובזר, ממש דירה והכל נקי ונוח. יש כרטיס הטבות אטרקטיבי מאוד. מלון מומלץ ביותר

2026-07-04 via Nuitee
M
Mubarak family_with_children qa
7
حبيت اشكر موظف الاستقبال نور الدين موظف محترم ويعرف يتعامل مع الزوار والسياح العرب
Pros:

موقعه

Cons:

السعر غالي و لاتوجد خدمه جيده
يوجد موظفة استقبال تريد ان تدفعني فلوس ضريبه المدينه مره اخرى وانا كنت دافع وقررت دون التاكد والرجوع للمسؤول في وقت الجك اوت

2026-07-04 via Nuitee