Embassy Suites by Hilton Miami International Airport

Hotels
Embassy Suites Hotels
8.1 (3227 reviews)
3974 Northwest South River Drive , Miami , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Parking fees
Location not ideal for attractions
Minor maintenance issues

Categories

Cleanliness
8.06
The facility is reported as very clean, but some guests noted maintenance issues.
Service
8.53
The staff received several compliments for their friendliness and customer service.
Location
7.57
While convenient for the airport, some guests mentioned that the location is not ideal for walking to nearby attractions.
Room Quality
8.02
Rooms are described as spacious and comfortable, but some missed amenities.
Amenities
8.55
Good breakfast and happy hour were appreciated, but some parking issues were raised.
Value for Money
8.01
Overall, guests felt that the stay was worth the cost despite some add-on fees.
Food and Beverage
8.06
Breakfast was generally well-received, with some mentions of repetitive options.
Overall Experience
8.03
Guests had a great time overall, highlighted by exceptional staff but some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Convenient Shuttle Services
Experience the ease of complimentary shuttle services to and from Miami International Airport when you stay at this Miami, Florida hotel.

Relaxing Outdoor Pool and Hot Tub
Unwind and soak up the sun by the outdoor pool or enjoy a rejuvenating soak in the hot tub. Perfect for a leisurely day under the Miami sky.

Comfortable Rooms and Amenities
Guest rooms at Embassy Suites Miami International Airport are equipped with convenient amenities like a microwave, refrigerator, and cable TV. Enjoy a relaxing stay with all the comforts of home.

Book your stay at Embassy Suites Miami International Airport now to enjoy these fantastic features and more!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 51
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 3227 reviews
Cleanliness: 8.06
Service: 8.53
Location: 7.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
Z
Z4347VOsamr Family
4
Employees do their job. Won’t stay there. Cancelled Hilton Amex due to un-empathetic responses.
Pros:

Booked room as Hilton gold as our flight from Caribbean was going to be diverted due to the government action in Venezuela. Flight got delayed and then cancelled bc FAA shut down airspace for everyone’s safety. Called back about an hour or so later and would not allow cancel at no charge. Due to circumstances and lack of flexibility will no longer be a loyal Hilton guest as it’s not reciprocated. I’m out $450 over about 90 minutes due to my poor judgement to be proactive and what I think is the poor judgement of the individual at the property I spoke with. Although they did do their job.

2026-03-14 via Tripadvisor
J
Jewell family_with_children us
10
Good stay
Pros:

Everything was great.

Cons:

Being close to the airport the planes start taking off early & can be heard.

2026-03-14 via Nuitee
R
Rhonda couple us
8
Nice and clean hotel. Good staff.
Pros:

Nice size room and it was clean.

Cons:

Too close to very busy airport and was very noisy. Couldn’t really enjoy pool. Cost was high for this kind of location. Breakfast hours varied. Should be streamlined and same hours everyday.

2026-03-13 via Nuitee
M
Mary Jo extended_group us
9
Good value - loved almost everything. The smell is also what I noticed. They definately have a signature smell all throu
Pros:

I loved the pool and hot tub

Cons:

It is so close to thr airport that the planes are so close and when you are in the pool you can smell the fumes. It was windy last night. Fumes drifted to the pool area.

2026-03-13 via Nuitee
S
Sylvia extended_group ca
9
2026-03-13 via Nuitee
C
charv20 Family Norwalk, Iowa
2
Stay somewhere else
Pros:

Extremely disappointing customer service. Our flight was delayed, so I messaged the hotel ahead of time to let them know we would be arriving around midnight. They confirmed the airport shuttle would still be running. When we landed, I messaged again to ask if we should wait at the shuttle stop. They replied that the shuttle would be leaving in 5 minutes, and I let them know we were waiting at stop 23.

After waiting 20 minutes with no shuttle, I called the hotel. About 10 minutes later the driver finally showed up and told us it was our fault because we didn’t flag him down when he drove by. He said he saw us but assumed we didn’t need the shuttle because we were on our phones. We had already communicated exactly where we were waiting and were told the shuttle was coming.

To make matters worse, the staff member I had been messaging (Ashley) said the shuttle was a “courtesy” and not their responsibility, which felt incredibly dismissive given that we had been actively communicating with them about pickup.

When we finally got to the room, the pull-out bed sheets had crumbs and visible stains on them.

Between the poor communication, being blamed for their shuttle missing us, and the lack of cleanliness, this was a very frustrating experience. We will not be staying here again. There are plenty of other hotels nearby — I’d recommend choosing one of those.

2026-03-12 via Tripadvisor
J
Jennifer couple us
10
2026-03-12 via Nuitee
R
Roger couple tt
8
Pros:

I liked the make over of the Atrium although I missed the koi ponds
The shuttle service and the breakfast

Cons:

The noise from the Aircraft taking off and the trains at
Night

2026-03-12 via Nuitee
L
Luis Edgardo family_with_children pr
10
Increíble
Pros:

Todo muy limpio y bonito.

Cons:

Todo estuvo bien.

2026-03-12 via Nuitee
K
Kaylee family_with_children us
3
Staf was rude
Pros:

The pools

Cons:

Close to everything

2026-03-12 via Nuitee
W
William couple us
4
Don’t stay here
Pros:

Not much, it was noisy. The beds were uncomfortable. People were rude sheets sucked.

Cons:

Almost everything noisy, rude dirty just not good all the way around.

2026-03-11 via Nuitee
P
Philip family_with_children no
8
Pros:

Für ein Airport-Hotel ein solides Hotel mit schönem Pool, Fitness-Studio und guter Zimmerausstattung (Mikrowelle, Kaffemaschine und Kühlschrank). Das Frühstück ist für amerikanische Verhältnisse abwechslungsreich und sehr gut.

Cons:

Das Hotel liegt direkt in der Einflugschneise des Flughafens und da der Airport Miami 24 h offen ist, gibt es Tag und Nacht Fluglärm. Leider sind die Fenster nicht besonders gut schallisoliert und die Flugzeuge daher bei Landung als auch beim Start sehr deutlich zu hören/laut.

2026-03-11 via Nuitee
P
Paul solo_traveller ky
10
2026-03-11 via Nuitee
A
Andre extended_group de
8
Für mich hat alles gepasst.
Pros:

Das Frühstück war gut. Das Omelett wird frisch zubereitet.
Ich war auf Geschäftsreise für einen Tag dort und dafür war es gut.

Cons:

Für das ganze drum herum vielleicht doch etwas zu teuer.
Ist aber Geschmacksache.

2026-03-11 via Nuitee
A
Asha solo_traveller us
10
2026-03-11 via Nuitee
W
William couple us
4
Do not stay here if you want to get a good nights, sleep too noisy poor sheets
Pros:

Not much, it was noisy between the planes and the trains and the automobiles. I would never stay here again, especially with the Hilton blue Lagoon right around the corner. It was full. The only reason I didn’t stay there.

Cons:

Almost everything I didn’t like the noise. I didn’t like the sheets. I didn’t make the bed. I didn’t like the staff. I didn’t like much about this hotel. I would never stay here again not even on a bet.

2026-03-11 via Nuitee
5
586terenced Business
2
Horrible experience!
Pros:

I was given the wrong room instead of the one I reserved. The hot water didn't work. I had to take a cold shower.
The shower was head was broken.
Also, their were roaches in the bathroom.
Management had a nonchalant reaction to my experience.

2026-03-10 via Tripadvisor
A
Ana extended_group rs
10
2026-03-10 via Nuitee
A
Anja extended_group de
10
Tolles Hotel mit großen Zimmern und sehr gutem Service - ideal für den An-oder Abreisetag
Pros:

Sehr großes Zimmer (Suite) unmittelbar am Flughafen. Kostenloser Flughafenshuttle. Nachmittags Drinks und Snacks in der Lobby. Sehr gutes Frühstück mit großer Auswahl. Shuttle zum Kreuzfahrthafen buchbar.

Cons:

In der Lobby ist es sehr laut und es schallt im Atrium hoch zu den Zimmern. im Eingangsbereich der Suite ist es deshalb ebenfalls recht laut, im Schlafzimmer aber nicht.

2026-03-10 via Nuitee
R
Randall extended_group us
10
2026-03-10 via Nuitee