The Compass Hotel

Hotels
8.5 (1159 reviews)
6th Circle Ibn Al-Roomi Street, Behind Emaar Building, Building No.24 P o Box 6646, Amman 11185 Jordan. , Amman , jo

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very friendly, welcoming and helpful staff (many named staff praised)
Excellent location and easy access to transport
Clean and modern rooms mentioned frequently
Good breakfast / coffee
Helpful valet and security
Cons:
Occasional lack of cleanliness in some rooms/bathrooms reported
Night noise and poor soundproofing (corridor/outside noise, late-night events)
Some rooms are small
High laundry charge reported as excessive
Insufficient plug points in rooms

Categories

Cleanliness
7.4
Mixed reports: many guests praise cleanliness ("very clean", "small clean"), but there are specific complaints about rooms/bathrooms left with waste from previous guests and occasional lapses, so cleanliness is slightly below the target.
Service
9.6
Consistently excellent: numerous reviews name and praise reception and other staff (Ahmed, Mahmoud, Hiba, Heba, Ahmad Salem, security, valet) for being friendly, welcoming and helpful, driving a high service score.
Location
9.2
Strong location feedback: many guests cite convenience (close to Abdoun, Sweifiyah, Shmeisani, 6th Roundabout) and easy access to transport (Uber/Kareem nearby).
Room Quality
8.5
Generally comfortable with good AC and modern rooms; some rooms are described as small which balances the positive comments, resulting in an around-target rating.
Amenities
8
Positive notes on new facilities and helpful valet/security, but guests requested more plug points and noted an unexpected high laundry charge, giving amenities a slightly above-average score.
Value for Money
7.6
Mixed: several guests call it great value for the price and loyal repeat stays, but complaints about an allegedly excessive $100 laundry charge and occasional service gaps lower perceived value.
Food and Beverage
9
Breakfast consistently praised (good buffet, excellent coffee) and descriptions like "excellent breakfast" support a strong score for F&B.
Overall Experience
8.7
Overall very positive guest experience driven by standout staff and good location; occasional issues (noise at night, one-off cleanliness lapses, small rooms) keep the overall score slightly below top-tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:42

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Compass Hotel. Each room is equipped with a kettle, air conditioning, and a private bathroom. Select units offer stunning city views, ensuring a memorable stay.

Exceptional Services
Indulge in top-notch amenities such as a 24-hour front desk, free WiFi, and a delicious continental breakfast served daily. Our dedicated staff is committed to making your stay unforgettable.

Convenient Location
Located in Um Uthaina, with easy access to Amman and Queen Alia International Airport, The Compass Hotel is the perfect choice for travelers seeking a blend of relaxation and accessibility.

Book now for an unforgettable stay at The Compass Hotel.

Important information:

Please note that all couples must present a marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.5
Based on 1159 reviews
Cleanliness: 7.4
Service: 9.6
Location: 9.2
Room Quality: 8.5
Amenities: 8
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 8.7
M
Manoj solo_traveller us
10
2026-09-04 via Nuitee
A
Aya solo_traveller lb
6
Good
Pros:

Clean

Cons:

Good

2026-09-03 via Nuitee
M
Mritunjai solo_traveller in
8
2026-09-01 via Nuitee
M
Mohammed Moaath solo_traveller gr
10
2026-09-01 via Nuitee
متعب couple sa
7
2026-08-31 via Nuitee
K
Kamal solo_traveller gb
10
Amazing! Will stay again
Pros:

Amazing! Everything, from parking to modern stylish rooms.

2026-08-31 via Nuitee
J
Jehad couple bg
9
2026-08-27 via Nuitee
فادي family_with_children il
5
2026-08-27 via Nuitee
احمد family_with_children sa
10
Pros:

الموقع وطاقم العمل وكل شي للامانه جميل جداً

2026-08-25 via Nuitee
A
Atallah solo_traveller sa
8
2026-08-24 via Nuitee
M
Mobarak solo_traveller kw
10
جميله والموظفين زادو جمال الاقامه ب اخلاقهم
Pros:

للامانه فندق جميل مقابل القيمه ويزيد جمال الفندق موظفينه الودودين المحترمين

Cons:

الحمام اجلكم الله كان يفتقر قليلا للتنظيف

2026-08-24 via Nuitee
M
Mohammed solo_traveller sa
9
Pros:

The location is good ,the staff are polite and have good energy,

Cons:

There was no carpets on the floor and it was all ceramic, but overall I recommend to stay there

2026-08-23 via Nuitee
D
Dona family_with_children il
10
Pros:

The location was simply perfect and very convenient, and the staff were absolutely amazing - so kind, welcoming and helpful.

For the price we paid, we honestly expected a good stay, but we got so much more than that. The hotel exceeded all our expectations, and everything was simply wonderful.

We truly couldn’t have asked for a better experience. Without a doubt, whenever I visit Amman again, this will be the only hotel I choose.. Highly, highly recommended! ❤️

2026-08-23 via Nuitee
A
Amro Al Hajj solo_traveller jo
10
Pros:

One of the best hotels in Amman. The staff are highly professional and provide excellent service to their guests. A special mention goes to Hiba at the front desk, who is truly one of the best and most professional staff members I have ever dealt with.

2026-08-22 via Nuitee
K
Khwayreh solo_traveller ps
8
2026-08-21 via Nuitee
S
Salam solo_traveller de
10
Ein sehr angenehmer Aufenthalt in einem modernen, sauberen Hotel mit freundlichem Personal – ich würde gerne wiederkomme
Pros:

Der Aufenthalt im The Compass Hotel hat mir sehr gut gefallen. Das Hotel ist modern, sauber und gepflegt. Besonders hervorheben möchte ich das hervorragende Frühstück. Das Essen war frisch, sauber und von sehr guter Qualität, und es war immer alles vorhanden. Der Mitarbeiter beim Frühstück war besonders freundlich, aufmerksam und hilfsbereit – wirklich ein großes Lob für seine nette Art und den tollen Service.

Auch das Personal an der Rezeption war ausgezeichnet. Alle Mitarbeiter waren sehr freundlich, professionell und hilfsbereit und haben uns bei Fragen jederzeit gerne weitergeholfen. Man fühlt sich hier wirklich willkommen und gut aufgehoben.

Cons:

Es gab eigentlich nichts, was mir während meines Aufenthalts wirklich nicht gefallen hat. Ich war insgesamt sehr zufrieden.

2026-08-21 via Nuitee
A
Anas solo_traveller ps
9
2026-08-20 via Nuitee
A
Asha Nichols solo_traveller gb
10
Pros:

Very clean property and staff are brilliant. The location is great too.

Cons:

Nothing

2026-08-19 via Nuitee
T
Tala solo_traveller il
10
Pros:

The hotel is very cozy and clean, the staff is very nice and the rooms are very comfortable

Cons:

Nothing

2026-08-17 via Nuitee
Y
Yasmeen couple sa
10
2026-08-17 via Nuitee