Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Newspapers in lobby (surcharge)
Comprehensive recycling policy
Health club
No single-use plastic stirrers
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Clean and spacious rooms
Cons:
Restaurant service could improve

Categories

Cleanliness
9.13
The property is described as spotless and clean.
Service
9.6
Staff are consistently praised for being friendly and attentive.
Location
9.14
The location is described as very convenient.
Room Quality
9.09
Rooms are mentioned as spacious, comfortable, and designed with luxury.
Amenities
9.12
Amenities such as the beach, pool, and water activities receive positive feedback.
Value for Money
9.08
Overall, guests express high satisfaction relative to the cost.
Food and Beverage
9.13
The food is noted as outstanding with no complaints regarding meals.
Overall Experience
9.3
Overall, guests had wonderful experiences and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:14

Property Description

Discover a serene escape at Santa Marta Marriott Resort Playa Dormida, where pristine beaches meet unmatched comfort.

Relax and Rejuvenate: Unwind in our full-service spa, offering an array of soothing massages and rejuvenating facials, complemented by a state-of-the-art health club and a sparkling outdoor pool to enhance your experience.

Culinary Delights: Savor international cuisine at our exquisite 1525 Restaurante or opt for convenient room service. Cap off your evening sipping refreshing cocktails at our inviting bar/lounge.

Comfort and Convenience: Enjoy our 168 individually decorated rooms, featuring luxurious pillowtop beds, private balconies, and complimentary Wi-Fi to stay connected. Our amenities also include a business center and a 24-hour front desk for your peace of mind.

Book your unforgettable getaway now at Santa Marta Marriott Resort Playa Dormida!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 125 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
E
Esmeralda • couple • us
9
Nice hotel. Very clean, good food, right in the beach. Nice breakfast. I would come back.
Pros:

Beautiful hotel. We loved the restaurants and the food.

Cons:

Rooms were kind of small. The ironing board was ridiculously small and flimsy. The iron has had better days.

2026-05-23 • via Nuitee
A
Augusto • family_with_children • co
10
Excelente atención del personal
Pros:

La amabilidad del personal fue lo mejor, en particular los botones así como Sara y Víctor Manuel en el restaurante principal. Viajábamos con mi mamá que es un adulto mayor en silla de ruedas y la hicieron sentir como una reina.

2026-05-22 • via Nuitee
L
Luis • couple • co
8
2026-05-21 • via Nuitee
M
Mariana • couple • co
10
Excepcional
Pros:

La playa es increíble y el diseño y confort de las habitaciones también.

2026-05-20 • via Nuitee
F
Francisco • solo_traveller • co
10
El mejor lugar para un descanso reparador.
Pros:

Excelente ubicación.. Un lugar tranquilo, una playa muy limpia, el personal muy amable y atento. Los restaurantes con excelente calidad de comida y servicio. La piscina muy adecuada y la tranquilidad lo hacen un lugar adecuado para descansar

Cons:

Tal vez la piscina puede tener más asientos para momentos de alta ocupación.

2026-05-20 • via Nuitee
A
Adriana Patricia • family_with_children • co
10
Calidez y descanso garantizado
Pros:

La atención del personal es increíble, lo hacen sentir a uno en el calor de casa, pero con la privacidad que también se busca.

2026-05-19 • via Nuitee
C
Callejas Garcia • solo_traveller • co
10
Control tv
Pros:

Excelente servicio. Gracias.

Cons:

El control del televisor no funciono bien.

2026-05-19 • via Nuitee
C
Camila • couple • co
9
Pros:

Muy tranquilo y cómodo

2026-05-19 • via Nuitee
A
Acosta Cabrales • family_with_children • co
8
El hotel cuenta con buenas instalaciones, buen servicio, es ideal para descansar, la playa 10/10
Pros:

el hotel cuenta con buenas instalaciones, buen servicio, es ideal para descansar, la playa y la zona de piscinas muy tranquilas y de fácil acceso.

Cons:

Pueden seguir trabajando en mejorar la comida, la cocina de la costa caribe debe destacarse.

2026-05-19 • via Nuitee
C
Claudia • family_with_children • co
8
Bieb
Pros:

Cercanía a la playa

Cons:

El menú de comidas no es tan variado y los desayunos pueden mejorar de calidad

2026-05-19 • via Nuitee
M
María • solo_traveller • co
10
Pasé feliz quiero volver! Muy amables los chicos de la recepcion Rolando
Pros:

La limpieza, la cama todooo

Cons:

La pasta con mucha mantequilla pero de resto todo espectacular, a veces mucho vendedor ambulante.

2026-05-19 • via Nuitee
R
Roberto • couple • co
10
Excelente hotel
Pros:

El personal del hotel fue muy amable

Cons:

Nada

2026-05-19 • via Nuitee
V
Vanessa • family_with_children • co
10
2026-05-19 • via Nuitee
C
cindy • couple • co
10
2026-05-15 • via Nuitee
D
Denis • solo_traveller • ae
10
Pros:

the professionalism of Mr. Thomas

2026-05-14 • via Nuitee
A
Adolfo Jose • solo_traveller • co
10
2026-05-13 • via Nuitee
G
GUZMAN • family_with_children • uy
10
Excelente hotel
2026-05-12 • via Nuitee
Y
Yeimi • couple • co
9
2026-05-12 • via Nuitee
R
Ruben • solo_traveller • cl
3
2026-05-11 • via Nuitee
C
CHAE BONG • extended_group • co
10
Excelente descanso
Pros:

Viaje con papás de tercera edad y es muy cómodo porque no es tan grand, se puede caminar y acceder a todos los sitios bien Personal muy amable y atentos. muy tranquilo el Hotel

Cons:

Que cobraran una zona de sombra en la piscina

2026-05-11 • via Nuitee