Cancun Plaza Condo Hotel

Hotels
Independent
6.8 (112 reviews)
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500 , Cancun , MX

Facilities

Health or beauty spa nearby
Free WiFi
Swimming pool
Terrace
Garden
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Pool
Bar service
Nice view
Cons:
Old facilities
Noise issues

Categories

Cleanliness
6.03
Standard quality for this hotel tier.
Service
7.8
Bar service folks were mentioned positively.
Location
8.04
Nice view to the beach and access to it.
Room Quality
5.49
Old needs update.
Amenities
7.52
Pool was awesome.
Value for Money
6.48
Good price.
Food and Beverage
6.53
Standard quality for this hotel tier.
Overall Experience
6.5
Overall experience mixed due to noise from neighbors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Luxurious Amenities
Indulge in onsite massages and take a dip in the outdoor pool, perfect for relaxation during your stay. Complimentary Wi-Fi, concierge services, and a gift shop add convenience and luxury to your experience.

Dining and Socializing
Savor delicious meals at the Plaza restaurant, grab snacks at the onsite convenience store, and mingle at the daily complimentary reception. Unwind with a drink at the bar or poolside bar, creating memorable social moments.

Prime Location
Located near popular attractions like Delfines Beach and El Rey Ruins, Cancun Plaza Condo Hotel offers easy access to the best of Cancun's West Coast. With upscale rooms featuring premium bedding, you're ensured a comfortable stay.

"Immerse yourself in luxury at Cancun Plaza Condo Hotel. Book now for an unforgettable experience!"

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

6.8
Based on 112 reviews
Cleanliness: 6.03
Service: 7.8
Location: 8.04
Room Quality: 5.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.53
Overall Experience: 6.5
J
Jacob family
6
Pros:

Pool was awesome, Bar service folks. View to the beach and access to it.

2025-09-25 via Nuitee
R
Rod family
8
Pros:

Good price, nice view

2025-08-12 via Nuitee
A
Alejandra partner
2
Pros:

Old needs update

2025-07-15 via Nuitee
H
Hugo family
6
Pros:

If you get one kid as neighbors you’ll never sleep you could hear a pencil dropping. Best part is the pool and ocean view and parking best after that nope nothing at all

2025-07-10 via Nuitee
R
Roxana
2
Pros:

Air conditioner don’t work room was old bad condition. Walls only beach and food is good .

2025-07-06 via Nuitee
M
Mohamad
10
Pros:

Gracias

2025-06-28 via Nuitee
A
Alejandra family_with_children
6
Pros:

Tubs are in need of maintenance, mattresses and old and very uncomfortable. We only needed a hotel for a night close
To the airport so this o e did ok. But definitely not a hotel to spend more than a night.

2025-06-26 via Nuitee
M
Macy
10
Pros:

My sister & I stayed for the weekend & enjoyed beautiful views, a tour, and kind staff! We will be back!

2025-06-22 via Nuitee
F
Fuad family
10
Pros:

Clean and safe. Particularly it should be mentioned an amazing restaurant with delicious menus and fresh food.
The internet was slow.

2025-06-20 via Nuitee
J
Javier
4
Pros:

It has a nice view, but the property it’s in really bad shape. I did not feel safe at all. The door locked did not work or the AC.

2025-05-31 via Nuitee
R
Rodolfo partner
10
Pros:

Las chicas de limpieza mojan sus trapos en pa alberca y lo exprimen ahi. Los trapos los usan para limpiar todo el exterior y asi de sucios loa meten al agua donde todos van a divertirse

2025-05-19 via Nuitee
V
Viviana
4
Pros:

The pool area is good. Check in not good. Booked and had to wait for

2025-05-11 via Nuitee
H
Heidi
8
Pros:

Very good for the price

2025-04-14 via Nuitee
A
Aurelia family
10
Pros:

Bel hôtel avec un très bon emplacement. Le personnel est très gentil. Le bus pour aller au centre ville se prend à côté de l'hôtel. Le cadre est magnifique

2025-04-10 via Nuitee
R
Ryan
4
Pros:

Old Air condition didn’t work. Hot water didn’t work. Sink was falling apart. The only nice thing is the pool

2025-04-02 via Nuitee
Z
Zahra Noorkarim friends
4
Pros:


The location of this hotel is great, right in the hotel zone, beach access, lovely pool. However the staff weren’t helpful if things ran out. There was no shampoo in the room so We asked for it. They told us to buy it from their on site minimart. Same thing with the matches which were needed to use the stove they provided. Not sure if they genuinely ran out or if they just didn’t provide it so we would have to purchase our own. We found this strange as they provided a few match sticks but no more.

Beyond that, it was a run down hotel but they did their best to cover it up. The bedsheets had holes in it. The towels seemed very very very old, just thin and looked like they were there for 20 years. They were stingy with giving more towel or even beach towels.

Things were painted over to look “nice”.

2025-04-01 via Nuitee
T
Teresa family
10
Pros:

Fairly decent price, good size room and the beach was beautiful.

2025-03-25 via Nuitee
M
Maria family
2
Pros:

La propiedad no se parece para nada a lo que ponen en fotos por dentro, mi primera vez en Cancún y no lo recomiendo habia hormigas y cucarachas las installations por dentro nada comodo. La parte exterior del complejo de condominios esta bien solo por la area donde se encuentra. En general no volveria a ese lugar.

2025-03-21 via Nuitee
S
Sophie
6
Chambre acceptable, emplacement super
Pros:

Chambre aurait besoin d’être rafraichie. Eau tiède et peu de pression. Congélateur fonctionnait mais frigo refroidisissait très peu.
Par contre, malgré que c’est vieux, c’était propre.
Emplacement idéal piscine et plage privée à quelques pas de la chambre avec auperbe vue.

2025-03-10 via Nuitee
A
ANDREA
6
Buena opcion cerca del aeropuerto
Pros:

La zona es normal pero queda mas cerca del aeropuerto que otras. Para familias y grupos grandes es buen precio.

2025-03-02 via Nuitee