Hotel Post Am See

We recently stayed at Hotel Post am See and overall had a nice experience, though there are a few things that could be improved.

What could be better:

1. The Wi-Fi seems a bit outdated and sometimes didn’t work properly. A faster, more reliable connection would make a big difference.

2. We reported a small issue with a lamp in our room, but it wasn’t fixed during our stay. More attention to maintenance requests would really help.

3. We asked to extend our stay by one night, and the reception kindly agreed. However, the room key and restaurant records weren’t updated, which caused some unnecessary confusion.

4. The room design includes a lamp in the hallway that could easily be bumped into in low light. A small design change could prevent this.

5. During the summer, rooms above the outdoor pool can be a bit noisy, so light sleepers might prefer another area.

What we really enjoyed:

1. The restaurant was usually excellent. The food and service were great, and the manager’s presence during busy times really stood out.

2. The cuisine is traditional Austrian, very authentic and well prepared, though guests should be aware it reflects local tastes.

3. The view from the room and the lake is beautiful and creates a peaceful, relaxing atmosphere.

4. The hotel staff were kind and provided helpful information whenever we asked.

5. The price was quite reasonable for the Familiensuite Design room with half board and offered good value for money.

Overall:
A comfortable stay in a beautiful lakeside setting with great food and lovely views. With a few small improvements, it could be an excellent experience.

We have just returned from two weeks stay and we absolutely loved it. The hotel is in such a gorgeous place right opposite the lake. Our room was on the back but with beautiful views of the mountains. The room was very spacious and modern with a large balcony. The bed was comfortable. Plenty of sockets available. The breakfast has plenty to choose from including an egg/omelette station. You were given a newsletter each morning and printed on it was the dinner menu with three choices for the main course. Usually meat, fish & veggie option. Dining room staff were all friendly and helpful. Meals were good and well presented. The bar in the evening was very pleasant to sit outside with views of the lake. Low key entertainment was on a couple of times when we were there and we really enjoyed the atmosphere. The indoor and outdoor pools are lovely and so is the spa. Pool towels are provided. When we arrived we were offered the Achensee card which costs 95 euros per person and we opted for it, which gives you access to buses, boat, steam train, cable cars and some museums, also entry into Swarovski world. It was well worth it for us. We went on the boat twice to different parts of the lake. Also went to Swarovski world and we used the local bus which stopped right outside the hotel, we went on the steam train which was lovely. We went on the cable cars which were a short walk behind the hotel. We definitely think the Achensee card was worth it . We went on the bus a lot to the surrounding areas. We had a few meals out which were all good. We also went to Innsbruck on the train, although this was outside the area to use the card, you can get the bus to Jenbach on the card then catch the train from there, Innsbruck is gorgeous and easy to get around. We had fantastic weather and if we had one small complaint, it was that there was no air con in the bedroom. It was stifling at night. We tried to keep the curtains closed during the day to keep the sun out which helped a bit. The hotel is in such a fantastic place, right beside the lake. There are a few little shops close by including a small supermarket, as well as restaurants and cafes. The whole atmosphere around is peaceful and calm. We thoroughly enjoyed our holiday and didn’t want to leave.

This is such a friendly hotel which met and exceeded all our holiday needs. I was travelling with a friend and we wanted to Hike, Cycle and swim in the lake and we enjoyed doing all of that with the help and assistance of the reception staff Joanne and Vincent.
The location means you can easily find hikes for any level of fitness and the meals and the views at the hotel are fantastic.
I had visited before and had a room overlooking the Lake which was just fantastic and when arriving this time and finding we had a rear Mountain View room I thought I would be disappointed however when I saw the view I was delighted.

Es war von vorne bis hinten ein gelungener Aufenthalt in diesen Hotel..
Besonders die Rezeption war sehr zuvorkommend und immer freundlich.Der Wellness Bereich war super und die Zimmer waren sehr sauber und stilvoll eingerichtet..
Wir kommen auf jeden Fall wieder

Personal sehr sehr unfreundlich.
Im Restaurant Bereich.

Excellent location on Pertisau's lakefront, a short walk to the ferry point/shops etc, short walk to cable car and with a bus stop just outside.
Good sized corner room, with decent pressure in the shower, a dressing table, plenty of storage and somewhere to sit other than the bed (which doesn't always happen in a single room).
Great leisure facilities with indoor and outdoor pools (indoor one a pleasant temperature). Neck jet and massage jets in the pool and a whirlpool section plus a separate whirlpool at a higher temperature. All kept clean and I often had indoor pool to myself.
Good range of foods at breakfast. A small themed section which changed each day but breads, rolls, pastries, fruit, cereal etc always available and an egg station for made to order omelettes etc so choice for everyone. Dinner was a salad buffet, choice of a cream or a broth style soup, choice of main (typically one meat, one fish, one veggie option) and a dessert. Also had a couple of themed evening buffets where you chose directly from chef at their station. Generally evening food well presented and tasty. Also offered afternoon snack buffet- typically one hot option with an accompaniment plus soup, small salad & cold cuts selection, bread and some choices of cakes. You could just have a snack or could effectively have a full couple of courses late lunch.
Cleaning staff were efficient and were quick & happy to help one day having accidentally locked my key card in my room.

Unfortunately despite all these positive elements my stay was not as enjoyable as it could or should have been. I stayed on a half board package booked months in advance yet I was still not given a table in the main restaurant area and was seated in the bar area insead. The surrounding tables had different people every day or were empty so I never got the chance to meet other guests staying longer and it was quite isolating given I was a solo traveller. I often had long gaps between courses, the process for ordering the evening meal seemed to change depending who was on shift (I'd ordered at the start of the meal for the first few days then it got switched to ordering at breakfast), I was very rarely given the daily newsletter on the table at breakfast so had to go and find my own copy. One morning there was a group event in the bar but I hadn't been told about this in advance and staff didn't seem to have a plan where I could have my breakfast instead.
I had to leave for the airport before breakfast opened and ordered a packed breakfast but was not told I needed to collect this the night before as reception would also be closed in the morning. No effort was made to get this to me on the night before, so I ended up having to leave for the airport without any food. There was also a mix up with charging me for the wrong drink on one of the evenings.
The key card acts as the guest card and you can also pay to upgrade this to a 7 day card with unlimited use of ferries, cable cars etc. This is a service offered by reception but when I asked I was made to feel like this was a huge chore for them.

Overall while the facilities and location are excellent and I still had a good holiday, my experience at mealtimes and never really feeling welcome or valued as a guest would massively put me off returning again.

Me and my husband stayed at the Post am See during our ski vacation and despite there being very little snow to ski on, we had an amazing time thanks to the friendly team and beautiful location! The hotel was clean and peaceful, food was always delicious and other guests were mostly couples, which we prefer. Every single member of the team was so friendly that we felt like we were staying with family members, shame we didn’t book for longer! Will definitely want to return one day, maybe in summer when it’s their main season 😊.

Fantastic hotel and wonderful week at the Post am See! Will definitely be coming back. Special thanks to Jozef Toth, a fantastic waiter with a great knowledge of wine who added to a wonderful experience!! Thanks Jozef!! What a wonderful week!!

Wonderful location, right on the lake with private sunbathing and swimming facilities, and close to the steamer pier. Reception staff were very friendly and helpful. The only problem was that breakfast didn't start till 8am, which was ridiculously late if you wanted to set out on a day's walking. And, because it started so late, everyone was trying to get to the buffet at once. Other than that, an excellent hotel.

We have just been celebrating our Golden Wedding Anniversary at Hotel Post am See with all 13 members of our family. It was absolutely fantastic. The staff looked after us all so well; the food was delicious; our grandchildren loved spending time in the two beautiful swimming pools; the adults enjoyed the relaxed atmosphere of the spa and gym; the bedrooms were comfortable - it was just perfect. The scenery is wonderful and there is so much to do in the area - brilliant hiking in the mountains; more gentle walking around the lake; and the quaint mountain cog railway. This was our third visit to this hotel (only one with all our family) and we will definitely return again.

The best veggie burger I have EVER had. ..seriously - I’m vegan for already 5 years, but this blew my mind.
See bar is great not just because of the burger (which is once again out of this world) but also because of the pleasant and staff members and the view is just spectacular ✨
THANK YOU fl🤍

I stayed here in August 2019. This was my third visit to Austria. My review is probably more relevant to guests visiting in summer than in winter.

Overall impression - lovely hotel, good food, friendly staff, spectacular location, amazing selection of outdoor activities, hillwalkers' paradise - generally very positive.

A few negative comments first (dogs, flies, dangerous automatic door in swimming pool, noise late at night, spiders) but please continue to read all the positives that follow.

1. Dogs.
Like most hotels in this area (perhaps most hotels in Austria?), Post am See welcomes dogs. Dogs stay in guests' rooms. Oddly, the rooms in which dogs stay are carpeted. Dogs are dogs - all over the world, dogs molt and dribble and have dirty posteriors, and these same dogs are on the carpets that other guests walk on, sometimes barefoot
At least dogs weren't allowed in the dining room. If you are allergic to dog dander, please be sure to ask for a room that is not used by dogs. In fairness, I have to say that our room was spotlessly clean and we had no problem. I just can't imagine that the rooms that host dogs are hygienically clean. Dogs also get wet when it rains and the smell of wet dog was sometimes noticeable at reception and in corridors. We also saw one dog shake himself dry at reception - drops of water covered a large area. Dogs are great - they have a place in life, but (unlike most Austrian hotels) I don't think that place is in a hotel.

2. Flies
We saw flies on the food in the buffet area of the dining room several times. I even managed to take a photo of a fly on my daughter's plate on one occasion - in the single photo of a plate that I posted with this review, the fly can be seen near the right corner of the plate.

3. Dangerous automatic door at outdoor swimming pool.
Lovely pools, but be careful of the automatic sliding doors. They closed on my daughter's toe and broke it. Following an x-ray in hospital in Schwaz, her foot was put in plaster. Staff in the hotel expressed sympathy when we told them what had happened, but the manager was 'cold' and when I suggested that he might put up warning sign about the automatic door, his response was that it had never happened before. That she was 'the first' was little comfort to my daughter.

4. Noise
Noise at night. This is by far the most significant negative comment I have about Post am See. If a good night's sleep is important to you, Pertisau's lake front is definitely not the destination for you in summer.

Rooms 200, 202, 204, 300, 302, 304, 400, 402, 404, 502, 504 and 506 are all above the outdoor dining area and the exit from the bar. Guests sit chatting noisily in this area and guests also emerge into this area when leaving the bar at night. If it's warm and you'd like to leave the window open, bear in mind that you'll be able to hear these guests, and sleeping before midnight will be difficult or impossible. There is also a steady stream of noisy pedestrians walking by, and occasionally jumping into the lake, only to start screaming when they realise that it's cold. That screaming usually continues for a few minutes, and is then followed by raucous laughter as teenagers discuss how long it will take their clothes to dry. And then there's the noise of the hotel bar, either when they have an oldies night or a casino night. Reception closes at 10, so there is (conveniently for the hotel) nobody to listen to or deal with any complaints about noise when noise is an issue. If you do still want to stay here, consider asking for a room at the back of the hotel (generally the rooms with odd room numbers) as these rooms have a great view toward the Karwendel mountains and also enjoy great sunsets.
Rain at night was always welcome as it reduced the number of people walking and talking outside. One employee in Pertisau ended his / her shift each night at 11:30 and then drove home on a moped that needed a new silencer. I can't have been the only guest who was woken up regularly by the same moped. Hopefully Hotel Post am See will take this up with other local businesses.

5. Spiders. There were dozens of spiders on the ceiling above curtain rails, on the railings outside the window and on the bathroom ceiling. Cleaning staff who were otherwise excellent need to 'look up' more often.

Those five negatives have to be looked at in the context of the hotel's overall offering. While the flies are a serious hygiene issue, and the automatic door is dangerous, my other 'negatives' are minor, or a matter of taste. And issues with noise are due to the guests not the hotel.

And now the good stuff, and there's lots of it! If you find any of this useful, please give me a helpful vote.

Check-in was fast and efficient.
Reception staff were helpful. Reception was closed from 21:00 each evening until 08:00 the following morning, and access was via a side door.

Finding the hotel was easy - it was visible for several kilometres along the approach road to Pertisau. Finding the room was also easy.

Wheelchair access was good. One member of staff used a wheelchair in the kitchen and the swimming pool area.

Initial impressions were positive. The lake-side location is spectacular, and every room, including those at the back of the hotel, has a superb view. I'd insist on a room at the back of the hotel if I came again - much quieter, and great sunset views.

Room sizes varied, but our Karwendel suite offered plenty of storage and enabled us to put our cases away. The balcony was small but had a pretty flowerbox and great views.

The bathroom had a double wash hand basin and a large shower cubicle, with a window that provided a superb view of the Karwendel mountain and great ventilation. The hotel provided hair / shower gel and a hand cream. Towels were changed frequently and were clean, soft and pleasantly scented.

The beds were firm (a positive for me) and the pull out beds in the sitting room were VERY firm / too firm. They also had protruding hard wooden bases on which legs and ankles were easily caught - uncomfortable / sore, but unlike the automatic swimming pool doors, not dangerous. Bed linen was clean and crisp.

Noise - see my negative comment above. The hotel was generally quiet, although music was audible from the bar until after midnight some nights. There were no issues with noisy guests in the corridors, but noise on the street outside was a problem at night. Most of Pertisau goes to sleep by 11 pm - very few people are outside after 10 pm, but those who are outside make more than their fair share of noise.

Curtains blocked light well.

There was no iron or ironing board in the room, nor was there a mini-bar or tea/coffee facilities.

A room safe was provided free of charge.

Heat / ventilation. The room benefited from plenty of fresh air from two door-sized windows and four other windows. If the entrance door was left open, air which was often stale and / or smelt of cooking flowed from the corridor into the room, but as long as we closed the door quickly it wasn't an issue, and with windows open, the fresh mountain air quickly aired the room. Windows could be opened fully or tilted.

Lighting in the room was good.

Breakfast was pleasant. Superbly fresh rolls and croissants, good choice of bread. Meats, cheese, cereals, fruit salad, fruit, yoghurt, preserves. Omelettes and fried eggs prepared to order. Great selection of tea available in the bou-tea-que.

Pool area was clean and pleasant. Separate indoor and outdoor pools. No changing rooms, so guests were asked to change in their bedrooms and wear robes when walking to the pool. Just be careful of the automatic door at the bottom of the steps leading to the outdoor pool.

Excellent spa and gym facilities. Table tennis. Wellness Centre includes a sauna with incredible views over Achensee, and a steam room. Guests can also swim in the lake (Achensee) at the hotel's See Bar across the road.

Activities / facilities for children - a small, reasonably well equipped play room for toddlers is available on the first floor.

TV provided a selection of Austrian, German, Italian channels. There may have been others, but we never turned the TV on. No DVD player, no radio.

Food was good. We ate in the hotel almost every evening, and were never hungry afterwards.

Shops nearby - small Spar shop about 300 metres north of the hotel. Otherwise, use MPreis or Spar, 7 minute drive away in Maurach.

Car hire - no facilities in Pertisau. Nearest fuel (petrol / diesel) station is in Maurach and is open from 6.00 am to 11.00 pm.

Bicycle hire - excellent choice of bikes, mountain bikes and e-bikes available in Sport Leitner. Some bikes and e-bikes also available in the hotel - ask at reception. Guests can also borrow an electric golf buggy from reception - I was just unlucky and it was only on my fifth attempt that the buggy was not already being used by another guest.

Parking - free but don't be last to arrive, as there aren't always enough spaces in the hotel's own car parking areas.

WiFi - free. Download speeds adequate, upload speeds languished at about 256 kb/s. Mobile phone signals are strong, possibly because there is what looks like an antenna for mobile network operators on the hotel roof.

Environmental issues. Water in taps is of drinking quality, and tastes great. Cleaning staff segregate plastics from waste, presumably for recycling. Cleaning was very good, but cleaning staff need to look up a bit more often to catch the cobwebs and many spiders that live near curtain rails and above light fittings.

Local attractions. Loads of them. Take a look at the website achensee dot at for details of local events and attractions. Sailing, walking, hiking, cycling, riding, golf, kayaking, paragliding were the activities that seemed to dominate, and others are available.

Hotel offers an intro to Segways on certain evenings, and an opportunity to go sailing on Friday mornings. Be sure to book in advance.

TIP - Take time to enquire at reception about the hotel's and the locality's programmes for children and teenagers. Also ask about activities and facilities the hotel offers. And watch the notice board opposite the reception desk for advance notice of 'stuff'.

Clientele - I saw cars with number plates from B, CH, CZ, D, DK, F, GB, H, I, L, S, N, NL, SK, and several from A, which suggests that some guests travel long distances to stay here and also that 'locals' use Hotel Post am See too. I didn't see any large groups or very young children, but guests' ages ranged from about 5 to 75 while I was here.

Overall, despite a few negative comments above, I'd be happy to come back, but I'd insist on a room at the rear of the hotel to avoid the noise which continued most nights until after midnight.

If any of what I wrote above was helpful to you, please give me a helpful vote.

Der Wellnessbereich war ein Traum... Man kann hier so viel machen: Rasul, Bio-Sauna, Sauna und Dampfbad. Alle Mitarbeiter waren super freundlich.

This hotel provides amazing service and everything you need for a relaxing, restful and activity packed break . The team will do what they can for you and the food is exceptional. I have stayed there on 4 occasions I just can’t get enough as it gets better year on year.

Geweldige locatie. Vriendelijk personeel. Luchtverversing aan vernieuwing toe.

This was an ideal hotel for a restful holiday in the Austrian Tirol, right on the lake front and a short stroll from the village amenities. Although the hotel was very busy it was never noisy or congested, the location itself was peaceful, and the facilities were never crowded. Our suite had loads of room and a lake view with a balcony, and was very comfortable (apart from the feather pillows) and clean, with no obvious noise intrusion trom nearby rooms or even the corridor. The restaurant provision was of a high standard: an extensive choice at breakfast and hot food prepared on the spot, and well presented four course dinners with a good variety of dishes. The staff were pleasant and helpful, and we had the use of two swimming pools, spa, sauna, wellness room, etc. etc. plus the lake bar and ice cream parlour literally on the water. We used local buses, boats, the train and cable cars thanks to an all-inclusive ticket purchased at Reception, and enjoyed the opportunities for walking and relaxing in the village and beyond. Highly recommended.