Courtyard by Marriott Chicago Downtown/River North

Hotels
•
Courtyard by Marriott
8.2 (632 reviews)
30 East Hubbard , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High rates
Small rooms

Categories

Cleanliness
8.13
Guests mentioned it was clean often, but expressed some concerns about basic amenities.
Service
9.1
The staff were frequently described as friendly and accommodating.
Location
9.14
Multiple reviews praised the hotel location as great and convenient.
Room Quality
7.59
Rooms were noted as tiny and basic, with issues mentioned regarding the toilet.
Amenities
7.62
Amenities were mentioned but with some complaints about the pool size and the coffee machine.
Value for Money
7.58
Guests felt the rate was too high for what was offered.
Food and Beverage
8.13
Comments about breakfast being unavailable despite it being a promised amenity.
Overall Experience
8.3
Most guests conveyed a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 19:32

Property Description

Luxurious Downtown Chicago Hotel in River North

Modern Amenities: Enjoy free Wi-Fi in public areas and relax in spacious guestrooms with flat screen TVs and complimentary internet access.

Fitness Facilities: Stay active at the well-equipped gym featuring cardio equipment for your workout needs.

Prime Location: Explore the nearby luxury shops on Michigan Avenue, the iconic Magnificent Mile, Navy Pier, Millennium Park, and Ohio Street Beach all within minutes from our hotel.

Experience the best of Chicago at Courtyard Chicago Downtown/River North. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 632 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.3
A
Aiden • extended_group • us
10
2026-03-18 • via Nuitee
J
Joshua • couple • us
10
2026-03-14 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-03-08 • via Nuitee
A
Alessandra • solo_traveller • br
8
Excellent location.
Pros:

I loved the location

Cons:

The room was too dark

2026-03-06 • via Nuitee
A
Alyssa • couple • us
10
I felt very welcome and takecare
Pros:

how safe and clean it felt!

Cons:

I didn’t dislike anything, the only minor inconvenience was one of the train lines that would’ve been closer to the hotel was shut down, so I had to walk farther, but that didn’t matter to me much

2026-03-06 • via Nuitee
A
Alma • family_with_children • mx
10
2026-03-05 • via Nuitee
I
Isabelle • couple • us
6
It was a good place to sleep but not to just lounge in. I only came back to change and put stuff I bought down then leav
Pros:

It was close to where I wanted to walk too also the pool and sauna was very nice probably the best part honestly

Cons:

The beds weren’t very comfortable and the room didn’t stay cool enough and the ac unit wouldn’t just blow air

2026-03-03 • via Nuitee
E
Eman • extended_group • us
10
My stay was a girls trip with my sister and I, we were close to just about everything we did in the city and the downtow
Pros:

I liked everything about the property, the location, the staff, the cleanliness and comfortable rooms. Everything was perfect.

Cons:

It’s not anything I didn’t like

2026-03-02 • via Nuitee
A
Alexandria • solo_traveller • us
8
Great location, easy access to everything not too happy about the staff
Pros:

I like that the property was clean and close to everything. There was cafés near it. The bus and the train was about two blocks away. There was also restaurants and bars across the street and next to this hotel so it was great.

Cons:

For one I did not like that the laundry room was not stocked with laundry detergent or dryer sheets even though it had a dispenser and then when I went downstairs to ask for some, I was forced to purchase some for two dollars instead of the $.75 it would have been if it were in the dispenser also, I did not appreciate how when I came back to my room. One of the cleaning ladies was there and I needed to use the bathroom in my room and she made me sit and wait until she was finished making the bed before I could even enter the room not only does she do that she also closed the door knowing that I was entering that room I thought that was so rude

2026-03-02 • via Nuitee
E
Elvi • couple • pe
8
Recommended for a short fun visit!
Pros:

Front desk and concierge were super friendly, location was super! Close to all main streets and attractions in downtown!

Cons:

Housekeeping was only done on the first day

2026-03-01 • via Nuitee
A
Alexander • solo_traveller • gb
10
2026-03-01 • via Nuitee
K
Kimberly • couple • us
7
It was just okay.
Pros:

It was clean, but noisy.

Cons:

It was very noisy.

2026-02-28 • via Nuitee
R
Ralf • solo_traveller • us
8
2026-02-27 • via Nuitee
A
Abdulrahman • couple • us
10
Pros:

The location for the hotel is great and the staff was very friendly and helpful, thanks for everything

2026-02-22 • via Nuitee
C
Campbell • extended_group • us
8
Cons:

I think she charged me an extra 300???? Unless it was a deposit i’m waiting to get back but she didn’t tell me much

2026-02-22 • via Nuitee
M
Monsef El-Maanawy • solo_traveller • eg
9
Perfect
Pros:

Everything, staff

Cons:

Extra guarantee of 200 dollars that we don’t know anything about during booking. They even deducted more!

2026-02-11 • via Nuitee
R
Rodrigo Alejandro • family_with_children • mx
10
Segunda vez aquí y definitivamente habra una tercera pronto.
Pros:

Es la segunda vez que me hospedo aquí y lo seguiría eligiendo por calidad-precio pero sobre todo por la excelente ubicación. Todo lo mas turistico y maravilloso de la ciudad lo tienes a unos cuantos paso, y moverse por el transporte publico es una joya. Lo recomiendo bastante!

Cons:

Los impuestos que incrementaron la cantidad a pagar al final, se me hizo excesiva.

2026-02-08 • via Nuitee
R
Romaric • family_with_children • fr
7
Insufficient Heating During Winter
Cons:

During winter, the heating system isn't efficient enough and we were freezing.

2026-02-08 • via Nuitee
K
Ken • couple • us
10
2026-01-27 • via Nuitee
E
Evelyn • family_with_children • cr
10
Pros:

Ubicación

Cons:

No tiene restaurante

2026-01-25 • via Nuitee