Courtyard by Marriott Chicago Downtown/River North

Hotels
•
Courtyard by Marriott
8.2 (625 reviews)
30 East Hubbard , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High rates
Small rooms

Categories

Cleanliness
8.13
Guests mentioned it was clean often, but expressed some concerns about basic amenities.
Service
9.1
The staff were frequently described as friendly and accommodating.
Location
9.14
Multiple reviews praised the hotel location as great and convenient.
Room Quality
7.59
Rooms were noted as tiny and basic, with issues mentioned regarding the toilet.
Amenities
7.62
Amenities were mentioned but with some complaints about the pool size and the coffee machine.
Value for Money
7.58
Guests felt the rate was too high for what was offered.
Food and Beverage
8.13
Comments about breakfast being unavailable despite it being a promised amenity.
Overall Experience
8.3
Most guests conveyed a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 19:32

Property Description

Luxurious Downtown Chicago Hotel in River North

Modern Amenities: Enjoy free Wi-Fi in public areas and relax in spacious guestrooms with flat screen TVs and complimentary internet access.

Fitness Facilities: Stay active at the well-equipped gym featuring cardio equipment for your workout needs.

Prime Location: Explore the nearby luxury shops on Michigan Avenue, the iconic Magnificent Mile, Navy Pier, Millennium Park, and Ohio Street Beach all within minutes from our hotel.

Experience the best of Chicago at Courtyard Chicago Downtown/River North. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 625 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.3
M
Monsef El-Maanawy • solo_traveller • eg
9
Perfect
Pros:

Everything, staff

Cons:

Extra guarantee of 200 dollars that we don’t know anything about during booking. They even deducted more!

2026-02-11 • via Nuitee
R
Rodrigo Alejandro • family_with_children • mx
10
Segunda vez aquí y definitivamente habra una tercera pronto.
Pros:

Es la segunda vez que me hospedo aquí y lo seguiría eligiendo por calidad-precio pero sobre todo por la excelente ubicación. Todo lo mas turistico y maravilloso de la ciudad lo tienes a unos cuantos paso, y moverse por el transporte publico es una joya. Lo recomiendo bastante!

Cons:

Los impuestos que incrementaron la cantidad a pagar al final, se me hizo excesiva.

2026-02-08 • via Nuitee
R
Romaric • family_with_children • fr
7
Insufficient Heating During Winter
Cons:

During winter, the heating system isn't efficient enough and we were freezing.

2026-02-08 • via Nuitee
K
Ken • couple • us
10
2026-01-27 • via Nuitee
E
Evelyn • family_with_children • cr
10
Pros:

Ubicación

Cons:

No tiene restaurante

2026-01-25 • via Nuitee
A
Anurag • extended_group • us
10
Great stay in the heart of the city!
Pros:

Clean and disturbance free.

Cons:

Parking and lack of a room with view.

2026-01-25 • via Nuitee
F
F7502XMbrandons • Solo travel • Hixson, Tennessee
6
Giant fan outside my room blowing 24x7 on damaged wallpaper
Pros:

Staff was great — I should’ve canceled the reservation when I received two emails stating there was construction. Call me naive, but I assumed it would be done during the day as the email stated. I was in room 925 and two doors down were several industrial fans that ran 24x7 during my stay. Great location, but that was about it.

2026-01-21 • via Tripadvisor
S
Suzanna • couple • us
10
2026-01-21 • via Nuitee
D
Dhiraj • extended_group • us
9
2026-01-20 • via Nuitee
C
Carlos • family_with_children • us
10
2026-01-20 • via Nuitee
K
Keanu • extended_group • us
8
2026-01-19 • via Nuitee
C
Christina • couple • us
7
2026-01-19 • via Nuitee
C
Carol • couple • us
9
The hotel made us feel us at home!
Pros:

The staff was very helpful, friendly and highly professional

Cons:

The pool was not well attended. So I did not use it. My husband did use the sauna and steam room.

2026-01-19 • via Nuitee
A
Aaliyah • extended_group • us
10
2026-01-19 • via Nuitee
K
Kira • extended_group • us
10
2026-01-19 • via Nuitee
C
Craig • couple • us
10
2026-01-19 • via Nuitee
C
Charlotte • extended_group • us
8
2026-01-19 • via Nuitee
R
Ricardo • extended_group • us
7
2026-01-19 • via Nuitee
T
Tammy • family_with_children • us
3
2026-01-19 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

Clean, friendly staff, great location

Cons:

Nothing

2026-01-18 • via Nuitee