Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks

Hotels
7 (1386 reviews)
7825 Universal Boulevard , Orlando , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Lack of cleanliness
Poor service quality

Categories

Cleanliness
5.71
Multiple reviews complained about dirty rooms and lack of housekeeping.
Service
7.18
Service issues were noted, but some staff were helpful.
Location
9.22
Conveniently located near parks and amenities.
Room Quality
6.67
Rooms varied in quality, with some guests reporting issues.
Amenities
6.7
Limited amenities; parking fees are additional.
Value for Money
7.16
Price did not reflect quality of service and cleanliness.
Food and Beverage
5.71
Breakfast options were lacking, with no variety.
Overall Experience
7.68
Mixed experiences; good location balanced by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Convenient Location
Located just 3.6 km from the Orange County Convention Center, Grand Hotel Orlando at Universal Blvd offers easy access to major attractions like Walt Disney World Resort and Universal Orlando Resort.

Amenities Galore
Guests can enjoy an outdoor pool, free WiFi in the lobby, and access to an on-site fitness center. The hotel also offers free scheduled transport to Universal Orlando and Walt Disney World Resort, making it convenient for guests to explore the area.

Nearby Attractions
Situated close to Orlando International Premium Outlets and Restaurant Row in Doctor Phillips, guests have plenty of shopping and dining options within a short distance from the hotel.

Book your stay at Grand Hotel Orlando at Universal Blvd for a convenient and enjoyable Orlando experience.

Important information:

The resort fee and taxes are excluded from the rate.

Housekeeping service is offered every other day. Additional housekeeping services are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1386 reviews
Cleanliness: 5.71
Service: 7.18
Location: 9.22
Room Quality: 6.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 5.71
Overall Experience: 7.68
T
Tabatha • couple • pr
8
2026-04-23 • via Nuitee
I
Ignacia • solo_traveller • us
1
Pros:

La atencion

Cons:

Que no devuelven los despositos

2026-04-20 • via Nuitee
C
Cesar • family_with_children • cl
3
Sucio
Pros:

La ubicación

Cons:

Que se demoraron 5 días en hacer el aseo de la habitación a pesar de los constantes reclamos a todo el personal.
Que la compensación ofrecida fue mentira, no cumplieron.

2026-04-20 • via Nuitee
S
Sebastian • couple • cl
7
Bueno Hotel y buen servicio
Pros:

Desayuno tenia una variedad de productos bastante buena, solo que el horario era un poco tarde para la gente que viajaba a los parques de Disney en el Shuttle.

2026-04-20 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-04-20 • via Nuitee
S
Sherry • family_with_children • us
6
It was okay until check out time
Pros:

Close to where we needed to be

Cons:

They charged me more money after I checked out
Saying the front desk didn’t charge me enough when I checked in

2026-04-19 • via Nuitee
D
Douglas • family_with_children • us
9
2026-04-18 • via Nuitee
M
Michael • family_with_children • us
9
2026-04-13 • via Nuitee
R
Rox-e • family_with_children • us
10
Great location, great value, comfortable beds
Pros:

The rooms were nice, and the beds were very comfortable . The price was amazing. The location was perfect. It had a laundry facility, the gym, and in walking distance to so many places. Due to its location It Books up quick make your reservation ASAP

2026-04-12 • via Nuitee
F
Figueroa • family_with_children • pr
6
2026-04-04 • via Nuitee
C
Curiosity02618439459 • Family
2
Family Trip Ruined by Hidden Fees and Unsafe Conditions
Pros:

This hotel deserves to be called out for both its unsafe room conditions and how it handled billing issues.
I booked through Working Advantage, and my specific room type did not show resort or parking fees when I made the reservation. When I arrived, the hotel still charged me those fees. Working Advantage later acknowledged that some room types listed those charges while mine did not, and even after they tried to get a refund on my behalf, the hotel refused.
The room itself was in terrible condition. The shower leaked, the phones did not work, the internet would not connect, and the damaged flooring between the bathroom and main room had nails sticking up through the carpet that I stepped on multiple times. That is dangerous and should never be acceptable in a guest room. Towels were not replaced, and I had to track down a janitor myself just to get clean ones.
I reported the problems and was told they would be handled in the morning, only to later be told by a supervisor that the employee who said that had quit and never documented anything, so no action was taken. This hotel failed on basic cleanliness, maintenance, safety, customer service, and billing transparency. Even when the booking company tried to resolve the issue, the hotel still refused to refund the undisclosed fees. Terrible experience and absolutely not recommended.

2026-04-01 • via Tripadvisor
D
Deondre • couple • us
1
2026-04-01 • via Nuitee
J
JOHANA • extended_group • us
10
2026-03-30 • via Nuitee
D
Danilo • family_with_children • do
5
Cons:

El desayuno, malo y no variaron

2026-03-30 • via Nuitee
I
Ignacia • couple • us
10
2026-03-29 • via Nuitee
R
Raul • family_with_children • do
9
Muy buen hotel. Relación Precio-Calidad excelente. Muy buena ubicación para los parques y tiendas.
Pros:

Ubicación

Cons:

Desayuno poco variado

2026-03-28 • via Nuitee
L
Laurentiu • couple • us
2
2026-03-27 • via Nuitee
A
Angel • couple • us
3
脏
Pros:

没有

Cons:

各方面

2026-03-25 • via Nuitee
M
Maxime-Andrea • couple • ca
10
Pros:

Rapport qualité prix imbattable

2026-03-24 • via Nuitee
T
Tara • family_with_children • us
1
Blah
Pros:

Na

Cons:

They left cleaning products in my hotel room. This isn’t safe with my kids. They didn’t give us blankets the first night.

2026-03-22 • via Nuitee