The Colonnade Hotel Back Bay

My wife and I love this hotel we stay here every year in January on our work trip to the US and we absolutely love it. Clean and well kept, great service and wonderful to be right next to the Prudential center for all the shows and restaurants.

This is one of my favorite hotels in Back Bay. The staff is lovely, the rooms are spacious and very clean. They have a spacious bar and restaurant on premises. The location is terrific. Consistently great experience. Will stay here again soon!

The Colonnade is a friendly, clean place to stay. The food provided was exceptional. Norm the Doorman is the most kind and friendly staff member.

With a student at Northeastern University, I find myself in Boston quite a bit and I am so glad that I found The Colonnade! It has become my "Boston Home". The location can't be beat - a few minutes from the Back Bay Amtrak Station, across from the Prudential Center and a short walk to campus. The rooms are updated, spacious and clean. The staff is always friendly and on my last trip, the doorman even remembered me from my prior trip.

3rd stay at this property and it is the most friendly, welcoming experience always. Rooms are comfortable and more than adequate. Lucie's is ideal for drinks and great food. Perfect location for the Prudential and within walking distance to other attractions. Juan - Front Office is the consummate professional. NOrman and Ahmad? on the door - fonts of knowledge and so helpful. Breakfast staff amazing. Ali, Zae and Frank at the bar - wow!! Thanks all - hopefully see you in June!!

The location is excellent. A metro station just at the door of the hotel. Breakfast wasn't included in the reservation and the menu was expensive. The bed was comfortable and the hotel furniture and interiors are lovely. The swimming pool was refreshing and they provide you with towels and there was a sunscreen machine that was a great addition. It was clean. We asked for a cab at 4 am and they confirmed it, but when it was 4 am they said there were no taxis at that time! But their concierge managed to get a taxi from the hotel next to them. The concierge was a lovely man.

Norman went above and beyond to proactively meet my needs. I am on crutches and was nervous to get around, he absolutely helped me feel at ease.

Staying at the Colonnade is always a treat. For us it is one of the mainstays of Boston. The Colonnade staff go above and beyond to accommodate us. Would highly recommend it to anyone visiting Boston.

Lovely staff, perfect rooms and great location

First time at the Colonnade in decades. Surprised my stay was so good. Room was fine for my needs and very clean. What set the hotel apart was the staff. All interactions were wonderful. Norman Maines in particular is a spectacular representative for your brand.

The staff was professional and very friendly. Norman the head doorman is outstanding. He is warm, welcoming and very helpful.
The hotel room was very clean. My only minor complaint is that there is no fresh milk or cream for the coffee in the morning. They use the little chemical creamers. Also they charge a resort fee and a pretty high parking rate.

Fantastic. Three nights here at the beginning of our trip. Very pleasant to stay there with children straight off a flight from the UK because the rooms are spacious. But also they’re generous with water and snacks so you feel at home. Very clean and the staff are lovely. Definitely spend time at the gorgeous rooftop pool.

I stayed here while at a conference in the Hynes Convention Center, and it was perfect. Nice room, comfortable bed, friendly and helpful staff. It’s just a few steps away from the entrance to the convention center but is much quieter than the other hotels nearby (which have crowded and noisy common spaces), which I very much appreciated. The rubber ducky is a fun touch.

The hotel staff did everything to make our stay in Boston a perfect experience :) I can recommend it to everyone who wants to experience Boston <3

I had attended a concert in Jordan the evening of November 21, and returned to the Colonnade Hotel about midnight. As my return flight to Philadelphia was at 9:00 a.m., I asked the man at the Front Desk for his advice on getting to the airport.. He was very gracious, suggested a taxi instead of the bus, and took time to answer all my questions. Happy to report I slept well, and his advice worked well. Great hotel!!

This hotel is a gem. The convenience of checking in on line before you arrive is great. Staff and restaurant service is A+

This hotel was a great stop for a Boston concert and would work really well for those looking to Solo or couples travel to the area. This hotel is really a game changer with location, being centrally located as well as on the T (Green-E). You can easily and quickly walk to either side of the city and are only a few blocks away from the Museum of Fine arts. Lillian who checked us in, even noticed that we were staying for my husbands birthday. The bar menu gave options for those with dietary restrictions but also a chance to try out "New England" staples. If staying for business, they have crazy fast Wi-Fi, a great gym for working out and are just across from the Prudential building and all it's amenities.

I’ve been staying at the Colonnade for over 20 years and I keep coming back for a reason. The Colonnade is in a great location - accessible to the Prudential, great restaurants and of course Newbury Street. The staff have become our family away from home and we appreciate all of the care they take for us when we are in town. The rooms are comfortable and clean and always well appointed. Not to mention, they have the best water pressure of anywhere I’ve ever stayed in their showers! The Colonnade runs a wonderful hotel and I can’t recommend them enough.

Came for a short staycation. Adam on the front desk was so welcoming and professional. He made sure our stay included everything we needed. Exceptional customer service.

We stayed at the Colonnade Oct 26 to the 29th it was our 3rd time staying the we absolutely love it, we bring our Dog Derrick and he loves it, the hotel is extremely clean,the food at Lucie was fantastic and the bar tenders even on a busy night were the best on top of everything check in was easy, check out with Alexandre was fantastic he was very friendly and made it a breeze, all the staff there are amazing!! They treat fur babies like VIPS !!