Hotel Wiracocha Inn

Hotels
Independent
8.4 (26 reviews)
Calle Wiracocha 206, Machu Picchu, Cusco, 8681 , Machu Picchu , PE

Facilities

Free breakfast
Hot springs nearby
Free WiFi
24-hour front desk
Concierge service
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
None
Cons:
Cleanliness issues
Poor service
Uncomfortable rooms
Basic amenities
Low value for money
Subpar food and beverage offerings
Negative overall experience

Categories

Cleanliness
3.5
Several guests complained about cleanliness issues, including a strong smell of damp and damp toilet roll.
Service
2
Guests were highly dissatisfied with the service, with some mentioning last-minute hotel changes and poor facilities.
Location
5
Mixed reviews on location, with noise from a nearby river affecting some guests' experiences.
Room Quality
2.5
Rooms were described as cold, noisy, and uncomfortable due to issues like windows not shutting properly.
Amenities
5
Basic amenities with no standout features, contributing to an average rating in this category.
Value for Money
3
Guests felt that the price did not align with the poor quality of the hotel and services provided.
Food and Beverage
3
Basic breakfast options and low-quality food offerings led to low ratings in this category.
Overall Experience
2.5
Overall negative experiences reported by most guests, with strong recommendations against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 15:06

Property Description

Discover the enchantment of Machu Picchu at Hotel Wiracocha Inn, your gateway to a remarkable experience in the heart of this majestic landscape.

Convenient Amenities
Stay connected with complimentary wireless internet and enjoy the services of our attentive concierge. Savor delightful meals at our on-site restaurant or grab a quick snack at our charming cafe.

Comfortable Guestrooms
Choose from our 35 well-appointed guestrooms featuring LED televisions and personalized amenities. Every room is designed with comfort in mind, including bathtubs for a relaxing soak after your adventures.

Prime Location
In just a short stroll, explore the captivating Historic Sanctuary of Machu Picchu or unwind at Aguas Calientes Hot Springs. With easy access to local attractions, your adventure awaits right outside your door.

Experience the beauty of Machu Picchu; book your stay at Hotel Wiracocha Inn today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 26 reviews
Cleanliness: 3.5
Service: 2
Location: 5
Room Quality: 2.5
Amenities: 5
Value for Money: 3
Food and Beverage: 3
Overall Experience: 2.5
M
MARIA ASUZENA
2
Pros:

TERRIBLE
HOTEL CHANGE
LAST MINUTE

2025-05-20 via Nuitee
M
MandyJC0410 Family Norwich, Norfolk, East Anglia, England
2
Would not recommend!
Pros:

Honestly of all the hotels we used for our travels across Peru this was by far the worst. We were given a twin room on the ground floor. Facilities are very basic which would be ok, but firstly the smell of damp knocks you out on entering the room. Everything is cold (the window doesn’t shut properly) so not only cold and damp, but super noisy due to the ferocious river just outside. Even the toilet roll was damp to touch.
The bed was clean, but the sheet didn’t fit properly and actually came off the mattress (which is just gross) while sleeping. I had to sleep fully clothed. Breakfast was very basic. Absolutely would not recommend.

2025-04-16 via Tripadvisor
J
JElliot32 Couples New South Wales
10
Interesting stay - raging waters and an efficient elevator
Pros:

We had one night here and overall were happy with our stay. The hotel is a bit of a walk from the station if you are dragging a heavy bag, though once you're there you are surrounded by lots of restaurant options. It is also quite busy - at times it looked as though the foyer couldn't cope with all the hotel guests.
Our room was on an upper floor, clean and spacious and we were very pleased there was an efficient elevator - not something we always encountered in hotels in Peru. The bed was comfy, wifi was good, as was hot-water supply and breakfast excellent. It rained heavily during our stay and below our window was a thundering torrent of a stream that runs through the centre of town. Closing the window did reduce the noise level significantly if not completely but after a while the sound of the tumbling waters did provide a constant, pleasant backdrop.

2025-01-10 via Tripadvisor
D
Dorota8691 Solo travel New York City, New York
10
Beautiful location, next to the river.
Pros:

Very nice hotel. Convenient location and nice view from the room. Restaurant that is located on the top floor makes your breakfast a special time.
Hotel Staff very friendly and helpful. I recommend this hotel for everyone who travels to Aguas Calientes.

2024-11-17 via Tripadvisor
M
Mav_Mi Solo travel
10
A little treasure
Pros:

The location is perfect for everything you need. Walking distance from everything essential, food, pharmacy and transport.
The room itself (clean and great space) was looking over the river and greenery and made it so restful.
Staff were very kind and helpful. They made the stay the best.

2024-09-22 via Tripadvisor
R
Roderick partner
8
Pros:

Very nice

2024-06-04 via Nuitee
E
eamonk731 Friends getaway
6
Average hotel
Pros:

Everything about this hotel is fine, the only thing that stands out is that the windows don’t seal all the way and you can hear the river and other people in the street. The owner was very nice and helped us with getting our tickets to Machupicchu. Bathrooms have a ventilation window to the hallway that can be opened from outside. Has a good view of the town.

2024-05-28 via Tripadvisor
S
songtaox Couples Chicago, Illinois
10
Sweet host
Pros:

Like other reviewers said, this place makes you feel like been taken care of by your grandparents. The two owners were super sweet. Our train ticket was at 7 pm and they let us hang out in the spacious lobby (more like a family room) for the whole day. The room we stayed has a great view of the mountain and waterfall!

2024-05-15 via Tripadvisor
J
JAREK partner
10
Pros:

Beautiful hotel in excellent location ! Roaring river next to the property could be a bit lound for some but we loved it. Unfortunately both the bar and the restaurant were closed but the buffet breakfast on the top floor was great 😃
Next to the abundance of restaurants and shopping.

2024-03-07 via Nuitee
K
KAORU
10
Pros:

Very good

2023-11-07 via Nuitee
R
roya friends
4
Pros:

Close to the river, very noisy. Poor ventilation, if you leave windows open, lots of mosquitoes, if you close it too damp.

2023-10-13 via Nuitee
U
Underarmour66 Friends getaway
10
Underrated gem in Machu Picchu
Pros:

Loved this hotel! This is a family run business and the two owners are the cutest and sweetest couple that you could ever meet. Staying there felt like you were being taken care of by your grandparents. I feel this hotel is underrated and is truly a missed gem in Machu Picchu. I stayed on the fifth floor in a double room and the views that I had were amazing and breathtaking. My room was a corner unit, which meant we had two views. One of the waterfall and upper mountains, while the second view was of the river and the main city strip. Other than hearing the sounds of the river at night, it was a nice peaceful room. Room was larger, clean and the bathroom was clean and had great water pressure.

Breakfast was included in our stay and is located on the 6th floor with panoramic views of the town. This location is also great because you are close to many restaurants, about a 5 minute walk to the Thermal Springs and about a ten minute walk to the bus pickup location to Machu Picchu.

They also allowed us to store our suitcases at the hotel, while we went to Machu Picchu, so that we didn’t have to find alternative storage, while away.

2023-09-28 via Tripadvisor
C
Carlos
10
Excellent
Pros:

Very clean, no noise except for the.noise of the river which made it very pleasant to rest. Very good communication.

2023-06-10 via Nuitee
N
Nabila
10
Høj service udover forventning
Pros:

Jeg har kun gode ord om denne hotel. Personalet var hjælpsomme over alt forventning. Han var min bagage til tog stationen og ventede på mig. De kan ikke meget engelsk men men kommer langt med translate.
Udsigten fra mit værelse var fantastisk og det samme gjaldt morgenmad på 6. Sal med elevator selvfølgelig.
Hvis jeg skulle nævne en ting der kunne forbedres så er det udvalget af morgenmad og mangel på vand til buffeten

2022-04-14 via Nuitee
R
reuben singh family
10
Pros:

Staff are very friendly and very helpful. Excellent value for the price. Beautiful views on the 6th floor. Nothing fancy but everything you need. Located in a quiet part of the small town, easy walking to markets and restaurants. Laundry facilities next door 6 peruvian sol per kg of clothes ready in 2 hrs washed and folded.

2022-03-22 via Nuitee
C
Carlos Andres
10
Pros:

Great option to stay if your going to Machu Pichu. Clean, comfortable and good location with not too much noise. The tenants where very kind!

2021-12-28 via Nuitee
J
John partner
10
Pros:

Had a great time, they had a bar but no one bar tending, but that’s probably because there wasn’t very many people staying but that made it nice to pretty much have the hotel to ourselves, they let me pay a little extra for a later check out time

2021-11-20 via Nuitee
J
J690OZbenjaminf Couples
10
Really nice hotel with very friendly hosts!
Pros:

We spent two nights in the hotel and we like everthing about it. As im wrighting this we are still here and we have nothing to complain about. The room is a little could but thats no problem as well beause they have a good little on the wall. (See pictures) The room is very clean and there are some cosy details with an peruan touch to give it a warm look.
All in all very recommandeble!
PS: ask for a room wit a view! ;-)

2021-11-19 via Tripadvisor
A
Annev15081989 NONE
10
Good Hotel in Aguas Calientes!
Pros:

Nice family that is quick to respond to your questions! In the morning you get a good, simple and fresh breakfast, starting the day well!!!
We had a good internet connection in the bedroom and the shower was good and warm. This was nice after a walk / hike in Machu Picchu.
Nice quiet location and definitely recommended for a good stay. There is an elevator so you don't have to take the stairs :)
Thanks again for everything!

2021-10-30 via Tripadvisor
4
497jornm NONE
8
Machu Picchu Hotel
Pros:

Nice hotel with good breakfast and helpful front desk. The room was fine and it was quiet. The view was nice from the window. I would stay here again. There isn't an elevator which was the only hard thing after hiking all day

2020-02-18 via Tripadvisor