Alpenhaus Kesselfall

Hotels
•
Independent
5.6 (5 reviews)
Kesselfallstraße 98, Kaprun, Salzburg, 5710 , Kaprun , AT
45-20860354

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
Terrace
Garden
Fireplace in lobby
Hiking/biking trails nearby
Free breakfast
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great views
Comfortable rooms
Cons:
Limited spa services
Mixed reviews on value for money
Minor maintenance issues

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated, with friendly and helpful staff. Some guests had minor complaints about wait times.
Location
8.2
The hotel is located in beautiful surroundings with stunning views and easy access to key landmarks.
Room Quality
7.8
Rooms were generally comfortable and well-equipped. Some guests noted minor maintenance issues.
Amenities
7.2
Guests found the provided amenities satisfactory, with highlights on the gym and pool. Some suggested the addition of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.9
Breakfast and restaurant services were generally well-received, with positive comments on the quality and variety of food.
Overall Experience
8
Most guests had a positive overall experience, praising the hotel's atmosphere and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 13:13

Property Description

Indoor Pool and Terrace: Unwind in the indoor pool or soak in the stunning views from the terrace and garden.

Cozy Atmosphere: Relax by the fireplace in the lobby, enjoying complimentary wireless internet access and assistance with tours or tickets.

Dining and Drinks: Treat yourself to a meal at the hotel restaurant and then grab a drink at the bar/lounge.

Book your stay at Alpenhaus Kesselfall for a delightful blend of comfort and convenience.

Important information:

Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5.6
Based on 5 reviews
Cleanliness: 7.5
Service: 8.2
Location: 8.2
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 8
N
Nashwan
2
DO NOT Book in this hotel!
Pros:

1- hotel was not clean and full of bugs and spiders. It was in yhe ceiling (photo attached)
2- No wifi given
3- no tv was at the room although it says in the hooking that there is a tv.
4- towels are so old and could not even use them! Photo attached.
5- i supposed to have connecting rooms with 2 king beds. I ended up in 2 rooms one with king and the second with 2 bunk beds. Also the door between the connecting room was squeaky. My son ended up sleeping in the floor in the same room with us.
6- good news they have a Nespresso machine, yet without any coffee!

7- parking is so far away from yhe hotel and if u come in the dark, u need to have a light as there is no lights of whatsoever in the surroundings.

8- no glasses in the room.
I have also videos but i cant load them as it only loads photos. Mm isAnd much more !!

2022-08-20 • via Nuitee
U
Ung • family
4
Pros:

TV hat nicht funktioniert, obwohl bezahlt, Problem auch nicht behebbar! So gut wie keiner an Rezeption anzutreffen, Zimmer sanierungsbedürftig, schwarzer Schimmel an Decke vom Kinderzimmer, für diesen Preis das Allerletzte. Nicht zu empfehlen.

2020-08-12 • via Nuitee
S
Silke
8
Pros:

hotel is in need of freshening up.
breakfast was nice however didn't fill up when empty so dont be late.

2019-08-12 • via Nuitee
F
Fredrik
8
Övernattning
Pros:

Som ett litet alphotell förväntas vara, sommarkortet ingår i bokningen, mycket bra.

2019-06-18 • via Nuitee
Y
Yana
4
Unpleasant suprise
Pros:

Although we arrived at 20:30 with advance notice (check-in is supposed to be until 21:00), no one was there at the reception anymore. They did leave us a key, but we did not get Wi-Fi password. The room we received was not the one we ordered, there was no television, no hair-dryer, and next to the sink there was not even a hand soap. The shared bathrooms outside the room were not clean.
If all you need is a comfortable bed with a nice view and a free parking, go for it, but don't expect a 3.5-star hotel as they introduce themselves.

2019-06-11 • via Nuitee