Embassy Suites Dallas - Park Central Area

Hotels
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Embassy Suites Hotels
7.1 (2749 reviews)
13131 North Central Express Highway , Dallas , US
+1 972-234-3300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Amenities not fully functional
Room maintenance problems

Categories

Cleanliness
6.11
Several mentions of cleanliness issues, including dirty rooms and mildew.
Service
8.08
Overall positive mentions of staff being friendly and helpful.
Location
8.12
Multiple mentions of the convenience of the hotel's location.
Room Quality
6.57
Some positive aspects noted, but issues with room conditions such as temperature and overall maintenance.
Amenities
6.6
Mention of some amenities being limited and others not functioning properly.
Value for Money
7.06
Value perceived through reasonable pricing, but varied experiences influence overall impression.
Food and Beverage
7.61
Positive remarks regarding breakfast and complimentary drinks.
Overall Experience
6.68
Mixed experiences overall with certain highlights but several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

Luxurious All-Suite Hotel in Dallas, Texas

Embassy Suites Dallas offers a convenient location near top attractions and local area transport. State-of-the-Art Amenities include a fitness center with Precor equipment and an indoor swimming pool. The spacious suites feature two 37-inch flat-panel TVs, microwaves, and refrigerators for added comfort.

Delicious Dining Options

Guests can indulge in a free grab-and-go breakfast and nightly Manager's Reception with a fully stocked bar at the Park Central Area Embassy Suites. The onsite Riparian Grille restaurant offers a delightful dining experience.

Unwind and Relax

Experience unparalleled comfort and convenience at Embassy Suites Dallas. Book now for a memorable stay at our upscale all-suite hotel.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.1
Based on 2749 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.12
Room Quality: 6.57
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 6.68
D
dionisio • extended_group • us
10
2026-10-17 • via Nuitee
R
Rachel • solo_traveller • us
10
I love the location.
Pros:

I enjoyed my stay.

Cons:

N/A

2026-10-15 • via Nuitee
C
Christianne • couple • us
7
2026-10-13 • via Nuitee
T
Tina & Ricky • extended_group • us
4
It was not what I was expecting. I have had better experiences with the Embassy Suites brand.
Pros:

2nd shift front desk CSR was polite and attentive.
Drinks and snacks
Lobby and bar area nicely designed
Convenient car Garage

Cons:

1st room, in the bathroom the toilet had a top on it that belonged on a different toilet, looked very tacky
Multiple elevators not working
No hot tub or any spa services
Lights not working in the sitting room
Shower head broken, water spraying onto the ceiling
Smelly
Somewhat rude bartender during happy hour
All halls point to a vending area but they are only on floors 4 and up

2026-10-13 • via Nuitee
A
Anjelica • solo_traveller • us
7
2026-10-09 • via Nuitee
A
Anita • couple • us
2
2026-10-08 • via Nuitee
J
jimmy • couple • us
7
It was a great hotel for the price overall besides a few mis happs
Pros:

Had a Bar,restaurant and breakfast included

Cons:

You have to pay $20 to park your vehicle and there was a break in of people vehicles in the underground parking area, the Lobby where the Bar is was hot and only 1 elevator worked out of the 4 they had

2026-09-17 • via Nuitee
L
Lois • couple • us
10
Pros:

Good people

2026-09-13 • via Nuitee
E
Elisa • family_with_children • us
7
Pros:

Location and breakfast

2026-09-11 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-09-08 • via Nuitee
G
Gonzalez • couple • us
1
2026-09-08 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

The location and the breakfast everyday

Cons:

Crowded parking area and water bugs all over the place

2026-09-07 • via Nuitee
K
Kerry • family_with_children • us
1
Cons:

Hot and musty smelling didn’t even stay here

2026-09-05 • via Nuitee
C
Carpio • couple • us
10
2026-08-31 • via Nuitee
T
Tracy • family_with_children • us
7
2026-08-30 • via Nuitee
J
John • solo_traveller • us
5
The personnel were great, and very helpful. Very friendly and professional.
Pros:

The breakfast menu was good, but the preparation was not very good. The potatoes were overcooked, and so was the sausage.

Cons:

I saw several cockroaches in my room as soon as I entered. First time I encountered Cockroaches in a Embassy Suites room.

2026-08-25 • via Nuitee
B
Brian • couple • us
1
Pros:

BEWARE: Vehicle Stolen After Following Hotel Staff Instructions

My wife, granddaughter, and I arrived at the Embassy Suites by Hilton Dallas Park Central Area on May 28 at approximately 10:00 p.m. after a six-hour drive. Because our high-profile pickup truck would not fit in the underground parking garage, we went to the front desk to ask for guidance.
The front desk employee, Latasha, informed us that we could park directly outside the front entrance under the awning as long as we displayed a parking slip she provided. We specifically asked whether there was any risk of being towed, and she assured me that as long as the slip was visible on the windshield, our truck would be fine.
The following morning, May 29, after breakfast, we walked to the front desk and immediately noticed our truck was no longer where we had left it. Latasha was working that morning, and when we questioned her, she went to the back office after we requested to speak with a manager. Instead, another male employee came out to address the situation. After I explained what had happened, his response was, “We don’t tow.”
Our 2021 Chevy Silverado Carhartt Edition had been stolen from directly in front of the hotel entrance, under the awning, after being parked there at the direction of hotel staff!
What was supposed to be a relaxing getaway weekend with our granddaughter quickly turned into dealing with police, insurance and the claim process, & OnStar, all while coping with the theft of our only vehicle.
I encourage future guests to carefully consider their parking options and ask detailed questions about vehicle security. Based on our experience, I would recommend choosing accommodations that offer secured parking or valet services.

2026-08-22 • via Nuitee
J
Jonathan • family_with_children • us
6
Bargain hotel for a night, decent price for big family.
Pros:

You get what you pay for.

Cons:

Burnt out lamp stand in room, dirty shower

2026-08-20 • via Nuitee
P
Patricia • family_with_children • us
3
You need to hire another maintenance or something
Pros:

Your breakfast and a happy hour

Cons:

It was very very hot in my room I called the maintenance he never came

2026-08-17 • via Nuitee
C
Conswello • solo_traveller • us
8
Pros:

The location

Cons:

The ac didn't work, waiting for the elevator took at least 7- 10 min every time, the pool was closed it really was a uncomfortable stay

2026-08-17 • via Nuitee