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Facilities
Property facilities
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Free breakfast
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Front entrance ramp
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Proposal/romance packages available
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Arcade/game room
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Continental breakfast
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Concierge service
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Television in common areas
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Arcade/game room
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Free breakfast
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Multilingual staff
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Smoke-free property
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Billiards or pool table
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Tours/ticket assistance
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Free continental breakfast
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Water dispenser
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Proposal/romance packages available
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Reception hall
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Wheelchair-accessible on-site restaurant
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Upper floors accessible by stairs only
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Accessible shuttle
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No accessible shuttle
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Welcome to Rossa Palma, your charming retreat in the heart of Cali!
Luxurious Relaxation
Indulge in our onsite massages after a day of exploration or bask in the sun by the refreshing outdoor pool, ensuring your stay is both relaxing and invigorating.
Culinary Delights
Savor delicious meals at our Restaurante, with options to grab a snack from our deli. Don’t forget to unwind with your favorite drink in our inviting bar/lounge.
Convenient Amenities
Enjoy complimentary Wi-Fi and a daily continental breakfast from 7 AM to 11 AM. Our 24-hour front desk and airport shuttle service ensure your comfort and convenience throughout your stay.
Experience the vibrant energy of Cali at Rossa Palma—book your sanctuary today!
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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General
Events/parties allowed
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Children and extra beds
No rollaway/extra beds available
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General
Cashless transactions are available
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Accessibility
No elevators
Property policies
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Pets
Service animals are exempt from fees/restrictions
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General
Events/parties allowed
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Children and extra beds
No rollaway/extra beds available
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General
Cashless transactions are available
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Accessibility
No elevators
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
Service animals are allowed
Location
Guest Reviews
Beautiful property, many shops and nearby restaurants, I loved this hotel!
Excellent place great breakfast … Italian coffee in Rome
Excellent service
Excellent breakfast and garden/pool
Amenities in room like towels and bedsheets need to replaced!
Best hotel in the area, amazing food! Excellent staff
What to know. Not for digital nomads...
Pro's
- the staff is very courteous and professional, you will feel welcome
- good hot water, which is not available in many places
- the location has many restaurants and cafe's within a short walk. For fine dining I recommend Zumamia which is 2 blocks away
- breakfast is complimentary, fresh and basic
- Safe neighborhood, mixed age group but mostly 20's to 40's.
- reasonably quiet location
Con's
- the internet is very slow and erratic. It oscillates between 2MBPS and 20MBPS, but mostly throttles down under 10MBPS, and the connection drops frequently. Not usable for digital nomads. It seems the connection is strongest in the reception area, not as much in the two rooms I tried. Late at night the speed was better, so less people sharing the connection I presume.
- The two rooms I saw were very tiny, barely larger than the bed. They had a small dresser but no table or chair
- the two rooms I saw had no window. Well, they each had a white, opaque window that you couldn't see out of. They were covered by a curtain. For me this was extremely claustrophic. I felt like I was in tiny a jail cell. You have no idea if it is noon or midnight.
- for the reasons above, I could never stay there again.
Great staff and very comfortable
Nice area and convenient. Nice room and staff. A lot of restaurants and cafes near to eat and shopping is very close. Will stay again.
Stayed in apartment 201. Not lux by any means but it was perfect for the price. We were grateful for consistent hot water and a comfortable bed after so many issues at other places in Columbia on this trip.
We had a great stay at the Rossa Palma Hotel. Our room was clean upon entering, and the areas in and around the hotel were tidy as well. The most amazing thing about our stay was the staff in the restaurant every morning for breakfast. They were very friendly and professional in every way. We would like to especially mention Jeaneth at the front desk. She was absolutely fantastic from the time we initially walked in until the day we left. She was helpful, professional, engaging and just simply a beautiful human being, both inside and out. When we return to Cali, we would love to stay at this hotel again and hope that Jeaneth (and the restaurant staff) will still be there.
A little gem boutique hotel at Cali, excellent location for exploring San Antonio . The pool and restaurant area is truly wonderful . Very chic and super clean. Breakfast is delicious. The room was very spacious with view to the pool. Staff were always kinds and available. The location is very very good and safe.
Excellence service and comfortable stay.
Excellent hotel and restaurant staff. Highly recommended for English speaking visitors. Safe area.
El servicio prestado por el personal es inpecable.
We enjoyed our 5-day, 4-night stay at Rossa Palma. One of our favorite things was the breakfast and the staff that served it (especially the "older gentleman":). He was very welcoming and always smiling.
We also used the pool and this staff member was quick to make sure we had towels and beverages.
Thank you for a wonderful stay!
Nice clean hotel. The staff is very helpful. The area feels safe. Would go back to the same hotel.
A very nice property in San Antonio with a restaurant in-house that is very nearly to die for.
Aunque lo mejor es que el staff siempre estuvo atento a nuestras peticiones.
To noisy
Excelente ubicación, servicio y limpieza !
Un ambiente al interior natural
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