Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean premises
Good food
Cons:
Slow internet
Tiny rooms without windows

Categories

Cleanliness
9.48
The room was clean upon entering, and the areas in and around the hotel were tidy.
Service
9.95
The staff were very friendly and professional, especially Jeaneth at the front desk.
Location
9.49
Excellent location for exploring San Antonio, with many restaurants and cafes nearby.
Room Quality
8.44
Some rooms were very tiny and claustrophobic, lacking proper windows.
Amenities
9.47
The pool and restaurant area was wonderful; breakfast was delicious.
Value for Money
9.43
Perfect for the price, great value compared to other hotels.
Food and Beverage
9.48
Breakfast was complimentary, fresh, and basic; praised for quality.
Overall Experience
9.45
Overall, a great stay with attentive staff and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:30

Property Description

Welcome to Rossa Palma, your charming retreat in the heart of Cali!

Luxurious Relaxation
Indulge in our onsite massages after a day of exploration or bask in the sun by the refreshing outdoor pool, ensuring your stay is both relaxing and invigorating.

Culinary Delights
Savor delicious meals at our Restaurante, with options to grab a snack from our deli. Don’t forget to unwind with your favorite drink in our inviting bar/lounge.

Convenient Amenities
Enjoy complimentary Wi-Fi and a daily continental breakfast from 7 AM to 11 AM. Our 24-hour front desk and airport shuttle service ensure your comfort and convenience throughout your stay.

Experience the vibrant energy of Cali at Rossa Palma—book your sanctuary today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 69 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
J
Javier • solo_traveller • mx
10
Pros:

Kevin, Karen, Juanda. Thank you for everything.

2026-07-18 • via Nuitee
O
Ori • solo_traveller • il
10
2026-07-18 • via Nuitee
T
Tehila • solo_traveller • il
9
2026-07-16 • via Nuitee
Y
Ying • solo_traveller • es
10
Estancia en Cali
Pros:

Es un sitio muy acogedor, con un servicio muy respetuoso y amable y un horario lleno de actividades por si quieres conocern a genten! Juanda nos recibió con los brazos abiertos y dispuesto a hacernos un city tour y Karen y Kevin muy atentos y amables.

2026-07-16 • via Nuitee
N
Nathalie • solo_traveller • ca
8
Cons:

La piscine n’était pas super propre.

2026-07-16 • via Nuitee
B
Benita • solo_traveller • il
10
Pros:

Great hostel with a nice pool and bar, restaurant, and they even have a female dorm!! the location is perfect right in the tourist area and feels safe to walk around here

2026-07-16 • via Nuitee
A
adam • solo_traveller • il
10
Pros:

צוות האירוח מאוד נחמד

2026-07-15 • via Nuitee
M
Merizalde • solo_traveller • co
10
Cálido
Pros:

Me gustó lo colorido del lugar, es muy acogedor

Cons:

Las actividades pensadas solo para extranjeros 😔

2026-07-15 • via Nuitee
A
Asdrubal • solo_traveller • co
1
Pros:

WARNING: Severe safety and harassment issues. Avoid this place.
A staff member named Juanda yelled at our group of four at 1 AM, claiming we signed a contract "not to speak," and threatened to kick us out and fine us. I had to record his threats as legal evidence.
Following this, he targeted me exclusively—demanding my name to charge me fake fines while ignoring my friends (I have video proof of this). Most alarmingly, he then stalked me around the premises, actively tracking me to find out which room I was staying in.
Having stayed in nearly 35 hostels worldwide, this is by far the worst and most unsafe experience I’ve ever had. Being harassed and stalked by staff in the middle of the night is completely unacceptable. I am documenting this for my social media, and this horrific experience in Colombia will definitely be shared.

2026-07-14 • via Nuitee
C
Cohen • solo_traveller • il
10
Pros:

מצוין הוסטל מעולה Kevin שירת אותי והיה ממש טוב ואדיב

2026-07-14 • via Nuitee
N
Nycol Dayham • solo_traveller • co
9
Es un lugar muy lindo y atienden muy bien, la gente es muy amable y hay muchas actividades divertidas 💖 volveré pronto.
Pros:

El lugar es muy lindo, lleno de personas amables y listas para ayudarte

2026-07-14 • via Nuitee
F
Fagan • solo_traveller • ie
10
Pros:

The girl from popayan was a very good person

2026-07-14 • via Nuitee
H
Hammad • solo_traveller • fi
10
2026-07-13 • via Nuitee
A
amit • solo_traveller • il
10
Pros:

ההוסטל חברתי מאוד, והצוות אדיב ושמח לעזור.
במיוחד פיפה שעובד בקבלה, שהיה חבר טוב לאורך כל השהות.

2026-07-13 • via Nuitee
C
Camilo R. • solo_traveller • co
9
Pros:

Facilities, staff, cleanness, and warm friendly environment

2026-07-11 • via Nuitee
L
Laura • solo_traveller • nz
9
2026-07-11 • via Nuitee
P
Priel • solo_traveller • il
10
A great choice
Pros:

The employees were very nice, there is always availability, and it is fun to stay at the hostel, a very central place close to everything, I had an excellent experience

2026-07-09 • via Nuitee
J
July Andrea • solo_traveller • co
10
Todo lo que necesitas está allí... Actividades, comodidad, comida y personas muy agradables.
Pros:

Es un hostal super excelente que me gustaría seguir reservandolo. Súper recomendados. Me encantan las multiples actividades que realizan de integración

2026-07-06 • via Nuitee
N
Nikola • solo_traveller • cz
10
2026-07-05 • via Nuitee
J
juan david • solo_traveller • co
9
2026-06-29 • via Nuitee