Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean premises
Good food
Cons:
Slow internet
Tiny rooms without windows

Categories

Cleanliness
9.48
The room was clean upon entering, and the areas in and around the hotel were tidy.
Service
9.95
The staff were very friendly and professional, especially Jeaneth at the front desk.
Location
9.49
Excellent location for exploring San Antonio, with many restaurants and cafes nearby.
Room Quality
8.44
Some rooms were very tiny and claustrophobic, lacking proper windows.
Amenities
9.47
The pool and restaurant area was wonderful; breakfast was delicious.
Value for Money
9.43
Perfect for the price, great value compared to other hotels.
Food and Beverage
9.48
Breakfast was complimentary, fresh, and basic; praised for quality.
Overall Experience
9.45
Overall, a great stay with attentive staff and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:30

Property Description

Welcome to Rossa Palma, your charming retreat in the heart of Cali!

Luxurious Relaxation
Indulge in our onsite massages after a day of exploration or bask in the sun by the refreshing outdoor pool, ensuring your stay is both relaxing and invigorating.

Culinary Delights
Savor delicious meals at our Restaurante, with options to grab a snack from our deli. Don’t forget to unwind with your favorite drink in our inviting bar/lounge.

Convenient Amenities
Enjoy complimentary Wi-Fi and a daily continental breakfast from 7 AM to 11 AM. Our 24-hour front desk and airport shuttle service ensure your comfort and convenience throughout your stay.

Experience the vibrant energy of Cali at Rossa Palma—book your sanctuary today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 69 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
M
Marcela • solo_traveller • co
6
The staff is so kind and warmful , the service in the bar & restaurant is good with interesting options , social spa
Pros:

I like the location in emblematic neighborhood San Antonio because is near to principal landsmarks, a beautiful view of city at Night and good restaurants & cafes.

Cons:

My room there was a lot of humidity in the air and black mold on the walls and sink.

2026-05-09 • via Nuitee
E
Ernesto • solo_traveller • es
10
Pros:

El satff especialmente Maya and Fay

2026-05-06 • via Nuitee
A
Alejandro • solo_traveller • co
6
Pros:

La comida muy buena, Jesús el muchacho de cocina muy amable junto a las chicas de la barra.

2026-05-04 • via Nuitee
J
Jesus Franscisco • couple • co
1
Pros:

Nada

Cons:

Usureros

2026-05-04 • via Nuitee
A
Adna • solo_traveller • hr
9
Amazing - would recommend
Pros:

Very sociable hostel with lots of events ! Karin was really good at getting people together to hang out !! Super fun and a very cool place :)
Perfect location as well next to the best neighbourhood and lots of good food/cafes around

Cons:

Sometimes it was loud bc of the salsa music or creaking floor but its more of a party/sociable hostel so its kinda expected

2026-05-04 • via Nuitee
D
David • solo_traveller • fr
7
2026-05-03 • via Nuitee
J
Julieth • solo_traveller • co
10
Pros:

Todo estuvo perfecto

2026-05-02 • via Nuitee
S
shai • solo_traveller • il
10
Pros:

הוסטל מעולה, באמת רמה אחרת של הוסטלים, קארין בקבלה הכי מתוקה בעולם ובאמת ניסתה לעזור בכל דבר שביקשתי. הפעילויות בהוסטל נחמדות והשיעורי סלסה הקבוצתיים מעולים

Cons:

הדבר היחיד שחסר זה מתלה לבגדים ולמגבות במקלחת

2026-04-29 • via Nuitee
S
Sandra Marcela • solo_traveller • co
8
El lugar perfecto para estar en Cali
Pros:

La tranquilidad de sentir que podía llegar a un lugar en donde puedo descansar, hacer amigos y disfrutar de mis vacaciones

Cons:

Que no eran constantes con el aseo, pasaban varios días para desocupar las canecas

2026-04-28 • via Nuitee
Y
YOEL • solo_traveller • il
10
הוסטל טוב
Pros:

מקום גדול וכיפי, יש בריכה והחדרים טובים

Cons:

אין מקום להתלבש במקלחות, אין איפה לתלות את הבגדים ואת הדברים כשמתקלחים

2026-04-26 • via Nuitee
L
Lilian Marivin • solo_traveller • pe
10
Recomiendo este lugar ,muy bueno
Pros:

Me encantó el lugar , todo limpio hasta la piscina y las personas que trabajan ahí bien atentas y amables ,te reciben con una sonrisa cada vez que te miran y se siente la buena vibra ,el ambiente con mucha flora ,buena comida,actividades super activas en fin me encanto todo... pues saluditos a Karen que esta en el area de recepción 🥰 ✨️ y tambien para mi causa Karin 🫶✌️ definitivamente volveré en mi próximo viaje

2026-04-24 • via Nuitee
T
Tom • solo_traveller • nl
10
2026-04-24 • via Nuitee
D
Dvir • solo_traveller • il
10
מדהים וחוויתי
Pros:

Llegué al hostal y Juanda, en recepción, me atendió y me explicó las clases y talleres que se ofrecen, así como los alrededores. El hostal tiene un ambiente muy animado, con actividades y gente muy agradable.

2026-04-24 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

I liked Karin and her attitude and German skills 😉

2026-04-23 • via Nuitee
M
Mauro • extended_group • nl
8
Genoten
Pros:

Perfecte ligging, mooi voor reizigers

Cons:

Bedden vielen tegen. Maar is meer een persoonlijke kwestie

2026-04-23 • via Nuitee
R
Ricardo • solo_traveller • ch
4
Mauvaise expérience
Pros:

Le personnel a été arrangeant et attentionné.

Cons:

La porte fermait mal, de sorte qu’il est obligé de claquer la porte pour la fermer, ce qui rend les entrées et les sorties très bruyantes la nuit. Les lumières personnelles des lits sont très fortes, quand quelqu’un allume sa lumière dans la chambre, cela réveille tout le monde. Impossible de dormir avant 2-3h du matin.

2026-04-20 • via Nuitee
C
Castro • solo_traveller • co
8
Pros:

La atención del personal, la ubicación

Cons:

Estuve dos noches y no vi nunca que hicieran aseo , todo estuvo sucio en el baño, toca pagar el préstamo de toallas

2026-04-20 • via Nuitee
J
Julie • solo_traveller • ca
6
2026-04-19 • via Nuitee
M
MARIA JOSE • solo_traveller • co
10
Pros:

Muy buen ambiente!

2026-04-18 • via Nuitee
S
Sita • couple • ch
10
Chill hostel with FABulous staff ☀️
Pros:

Cosy rooms, chilled out open space with a great pool. Interesting activities, lots of dancing and wonderful people working there! Special shout out to Juanda at the front desk who was extra helpful during my few weeks there, really fabulous and friendly guy with a great knowledge of how best to explore the vibrant city of Cali ♥️ Thank you!

Cons:

Didn’t stay there longer :(

2026-04-18 • via Nuitee