Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean premises
Good food
Cons:
Slow internet
Tiny rooms without windows

Categories

Cleanliness
9.48
The room was clean upon entering, and the areas in and around the hotel were tidy.
Service
9.95
The staff were very friendly and professional, especially Jeaneth at the front desk.
Location
9.49
Excellent location for exploring San Antonio, with many restaurants and cafes nearby.
Room Quality
8.44
Some rooms were very tiny and claustrophobic, lacking proper windows.
Amenities
9.47
The pool and restaurant area was wonderful; breakfast was delicious.
Value for Money
9.43
Perfect for the price, great value compared to other hotels.
Food and Beverage
9.48
Breakfast was complimentary, fresh, and basic; praised for quality.
Overall Experience
9.45
Overall, a great stay with attentive staff and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:30

Property Description

Garden Oasis and City Convenience

At Rossa Palma, enjoy a tranquil garden, cozy shared lounge, and a vibrant terrace. Indulge in delectable meals at the on-site restaurant and unwind with a refreshing drink at the bar.

Modern Comforts and Entertainment

Relax in guest rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. The private bathrooms feature complimentary toiletries, and some rooms offer stunning city views. Enjoy evening entertainment and impeccable concierge service during your stay.

Convenient Location and Nearby Attractions

Explore Cali's top attractions such as Jorge Isaacs Theater, Saint's Peter Cathedral, and La Ermita Church, all just a short distance away. Don't miss out on visiting The Poet's Park, Modern Art Museum La Tertulia, and Cali's city Theatre, all conveniently located near the hotel.

Ready to experience the perfect blend of comfort and convenience at Rossa Palma? Book your stay now!

Important information:

Please note that for the apartment reservations, the cleaning service is carried out every 4 days, you will have to schedule it taking into account that this generates an additional charge.

The restaurant is open Monday through Saturday from 7 a.m. to 11 p.m. and Sundays from 7 a.m. to 5 p.m. (except holidays).
Every Monday (except holidays, when it is closed on Tuesday), the pool is closed for cleaning and maintenance.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1183 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
I
Itay • solo_traveller • il
10
2026-08-28 • via Nuitee
B
Bar • solo_traveller • il
8
Pros:

המיקום מדהים, האווירה החברתית מדהימה, אחלה בריכה, אחלה בר..

Cons:

אי אפשר לדרוך על הרצפה בחדרים המשותפים בלי להעיר את כל החדר.. הרצפה חורקת בכל דריכה הכי קטנה, הדלתות חורקות… קצת היה קשה לישון ככה .
חבל כי חוץ מזה זה מקום מושלם

2026-08-26 • via Nuitee
E
Esteban • solo_traveller • co
9
Pros:

Siempre escojo El Viajero en Cali para quedarme, es genial.

2026-08-23 • via Nuitee
S
Sylvia • solo_traveller • il
8
2026-08-23 • via Nuitee
M
Malorry • solo_traveller • fr
8
Un peu cher pour ce que c'est
Pros:

Piscine sympa, activités proposées, billard, café offert le matin, chambre simple

Cons:

Payer l'IVA (19% de plus) alors que nous ne l'avons jamais payé... Non respect des règles par certains clients, bruit dans la nuit.

2026-08-21 • via Nuitee
A
Anna Thais • solo_traveller • br
9
2026-08-20 • via Nuitee
N
Nadine • solo_traveller • fr
10
2026-08-20 • via Nuitee
L
Linda • solo_traveller • pe
10
Hermosa estancia
Pros:

La atención de la señorita en los desayunos y almuerzos fue espectacular, se que ella atiende ahí junto con el chef y uffff son lo máximo junto con la atención de los chicos de recepción super atentos y amables realmente ame la estancia ahí por ellos.

Cons:

Todo bien

2026-08-19 • via Nuitee
A
Adi • couple • il
9
2026-08-19 • via Nuitee
G
Goktas • solo_traveller • be
9
2026-08-17 • via Nuitee
R
Rizky • solo_traveller • fr
10
Great vibe, even better staff.
Pros:

The staff made this stay. Friendly, welcoming, and genuinely invested in making guests feel at home. Great social vibe around the pool and common areas, plus the salsa school gives it a fun, distinct identity.

Cons:

Nothing major

2026-08-17 • via Nuitee
F
Felipe • solo_traveller • ca
7
2026-08-14 • via Nuitee
J
Jonathan • couple • co
10
2026-08-13 • via Nuitee
T
Tamara • solo_traveller • es
8
Pros:

El hostel está bien ubicado y las instalaciones son correctas.
Se realizan muchas actividades organizadas por Karin y eso hace que se produzca una dinámica muy buena entre todos los viajeros de hostel para conocernos y hacer nuestra experiencia mucho más positiva.
Lo recomiendo 100%, ojalá volver en algún momento :)

Cons:

El suelo de las habitaciones al ser de madera hacia muchísimo ruido durante la noche y al caminar sobre el.
Las chicas de la limpieza son poco cuidadosas con el ruido al entrar a la habitación manteniendo un tono de voz elevado he incluso contestando al teléfono dentro de las habitaciones. Todo esto producido a primerísima hora de la mañana.

2026-08-12 • via Nuitee
D
Daniel • solo_traveller • co
9
2026-08-09 • via Nuitee
L
lucrezia • solo_traveller • it
9
Pros:

Vengo organizzate diverse attività per intrattenere gli ospiti, i servizi sono buoni. Nel complesso sono soddisfatta

Cons:

La camera ha un pavimento vecchio molto rumoroso , ogni volta che qualcuno tornava la notte tardi svegliava tutti

2026-08-05 • via Nuitee
D
damiano • solo_traveller • it
10
Pros:

Atmosfera allegra e giovane, bella la piscina. Super le lezioni di salsa!

2026-08-04 • via Nuitee
T
Tia • solo_traveller • au
10
I love the Viajero
Pros:

Great location and room

Cons:

Na

2026-08-04 • via Nuitee
I
Ido • solo_traveller • il
10
Nice vibes
Pros:

Very nice facility, very good room and vibes

2026-08-04 • via Nuitee
C
Ciaran • solo_traveller • gb
8
2026-08-04 • via Nuitee