Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Excellent breakfast
Cons:
Cleaning staff noise
Old decoration in some rooms

Categories

Cleanliness
9
Many reviews mentioned spacious and clean rooms, though one mentioned noisy cleaning staff.
Service
9.47
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.51
Numerous mentions of excellent central location, perfect for staying in Krakow.
Room Quality
8.96
Described as spacious and comfortable, with some noting it has an old-style charm.
Amenities
8.68
Basic amenities noted positively, but some issues like old decoration were mentioned.
Value for Money
8.95
Many reviewers felt they received more than they expected for the price.
Food and Beverage
9.19
Breakfast was frequently highlighted as excellent and diverse.
Overall Experience
9.06
A consistent theme of satisfaction with several declarations of intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:45

Property Description

Convenient Location in Cracow’s Old Town
The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions.

Elegant Art Nouveau Design
Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water.

Delightful Dining Options
Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away.

Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.

Important information:

Please note that for reservations for 4 rooms or over, different policies will apply.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for 100 zł per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5004 reviews
Cleanliness: 9
Service: 9.47
Location: 9.51
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.06
A
Anthony • couple • gb
9
Dgreat location. Nice hotel. Very helpful staff.
Pros:

It was close to main square. Great location. Felt like you had stepped back in time.

Cons:

Shower cubicle was too small for me. But plenty of water pressure.

2026-03-14 • via Nuitee
D
Didier • extended_group • be
9
Nice stay and I'll be back.
Pros:

Excellent breakfast and good service.

Cons:

Nothibg

2026-03-13 • via Nuitee
I
Igor • solo_traveller • pl
10
2026-03-13 • via Nuitee
H
Haesje • couple • be
9
Als we nog eens naar Krakau op reis gaan, boeken we zeker terug 'Hotel Pollera'
Pros:

De charme van het hotel en kamer, alsook het heerlijk en uitgebreid ontbijtbuffet. Het personeel was ook ontzettend vriendelijk en behulpzaam.

Cons:

Niets

2026-03-13 • via Nuitee
L
Lieven • extended_group • be
9
2026-03-13 • via Nuitee
O
Olena • solo_traveller • ua
9
2026-03-13 • via Nuitee
B
BENER • solo_traveller • tr
9
2026-03-13 • via Nuitee
V
VICENTE MANUEL • extended_group • es
10
la ubicación es excelente, cerca de todo
Pros:

La habitación es bastante amplia y cómoda. Además, la ubicación es excelente, cerca de todo y muy fácil para desplazarse. El personal muy amable. Las galletas de la entrada estan buenisimas .

Cons:

Quizas una mini nevera no vendria mal .

2026-03-13 • via Nuitee
J
James • solo_traveller • gb
10
A stay at the Pollera completes a visit to beautiful Krakow !
Pros:

Always a warm welcome at the Pollera , have stopped here many times . Ideal location from the transport links & to the main square , both just a short walk . Old world charm of the hotel blends with it's modern facilities . Special mention must go to all the staff , brilliant service by all . Not to forget the lovely breakfast to start your day . Simply excellent !

2026-03-13 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-03-13 • via Nuitee
C
Czenczek • solo_traveller • pl
10
Choć mój pobyt był krótki, pozwolił mi wypocząć i nabrać sił, dlatego chętnie wrócę tu ponownie.
Pros:

Lokalizacja była bardzo dobra. Pomimo bliskości Rynku w Hotelu i w pokoju było cicho i spokojnie. Pracownicy byli mili i pomocni podczas załatwiania formalności.

2026-03-12 • via Nuitee
A
Arve • extended_group • no
10
Sentralt i gamlebyen, rent, hyggelig personale
Pros:

Sentralt

Cons:

Intet

2026-03-12 • via Nuitee
M
Maria • solo_traveller • it
10
Pros:

La ubicación del hotel es muy buena cercano de lugares de interés, el staff muy amable y dispuesto a ayudar. La cama muy cómoda.

2026-03-12 • via Nuitee
K
Karina • family_with_children • ca
10
2026-03-12 • via Nuitee
L
livia • family_with_children • ro
9
2026-03-11 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-03-11 • via Nuitee
M
Magnus • couple • se
9
2026-03-11 • via Nuitee
B
Borowiec Maciak • solo_traveller • pl
10
2026-03-11 • via Nuitee
J
Jan • solo_traveller • fr
9
Un hotel chaleureux à conseiller
Pros:

Le personel très gentil, l'emplacement parfait, petit déjeuner varié, bien équipé, belle décoration, propre.

Cons:

L'insonorisation faible, les coussins trop durs

2026-03-11 • via Nuitee
B
Bozena • solo_traveller • at
9
Bardzo dobry hotel w korzystnej cenie. Fantastyczne położenie. Bufet śniadaniowy na wysokim poziomie
2026-03-11 • via Nuitee