Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Excellent breakfast
Cons:
Cleaning staff noise
Old decoration in some rooms

Categories

Cleanliness
9
Many reviews mentioned spacious and clean rooms, though one mentioned noisy cleaning staff.
Service
9.47
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.51
Numerous mentions of excellent central location, perfect for staying in Krakow.
Room Quality
8.96
Described as spacious and comfortable, with some noting it has an old-style charm.
Amenities
8.68
Basic amenities noted positively, but some issues like old decoration were mentioned.
Value for Money
8.95
Many reviewers felt they received more than they expected for the price.
Food and Beverage
9.19
Breakfast was frequently highlighted as excellent and diverse.
Overall Experience
9.06
A consistent theme of satisfaction with several declarations of intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:45

Property Description

Convenient Location in Cracow’s Old Town
The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions.

Elegant Art Nouveau Design
Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water.

Delightful Dining Options
Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away.

Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.

Important information:

Please note that for reservations for 4 rooms or over, different policies will apply.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

9.1
Based on 5798 reviews
Cleanliness: 9
Service: 9.47
Location: 9.51
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.06
K
Kai • solo_traveller • de
9
2026-08-15 • via Nuitee
B
Bernard • solo_traveller • nl
9
Huiselijk hotel in operasferen
Pros:

De huiselijkheid en gastvrijheid.

Cons:

Badkamer was enigszins gedateerd. Bij de kamers voelde dit juist karakteristiek.

2026-08-15 • via Nuitee
A
Anton • couple • by
9
Pros:

Отель в самом центре. Приятная винтажная атмосфера. Хорошие завтраки. Очень вежливый персонал

Cons:

Ночью может быть шумновато, с улицы слышны все звуки

2026-08-15 • via Nuitee
S
Sebastián • solo_traveller • es
9
Pros:

Buen desayuno y muy buena ubicación para aprovechar el centro de la ciudad.

2026-08-14 • via Nuitee
A
Avital • solo_traveller • il
10
2026-08-14 • via Nuitee
V
Vincent • couple • us
9
2026-08-14 • via Nuitee
C
Clarareg • solo_traveller • es
10
2026-08-14 • via Nuitee
E
Enrico • solo_traveller • it
9
Pros:

posizione fantastica, staff molto disponibile

Cons:

bagno molto piccolo ma ben organizzato

2026-08-14 • via Nuitee
M
Marta • solo_traveller • gb
9
2026-08-14 • via Nuitee
R
Robert • solo_traveller • ch
10
Pros:

Wunderbar ehrwürdige Unterkunft. Äusserst stilvol und perfekte Lage.

2026-08-14 • via Nuitee
R
René • couple • de
8
2026-08-14 • via Nuitee
W
William • couple • us
9
2026-08-14 • via Nuitee
M
Maciej • family_with_children • pl
10
Great place to stay in.
Pros:

Nice and spacious apartment.

Cons:

There is no lift.

2026-08-14 • via Nuitee
E
EWA • solo_traveller • fr
10
2026-08-13 • via Nuitee
M
Mari • couple • fi
8
Todella onnistunut
Pros:

Pidin huoneen sisustuksesta. Aamiainen oli loistava ja monipuolinen

Cons:

Äänieristys ei ollut kummoinen. Puhe käytävältä kuului todella selvästi

2026-08-13 • via Nuitee
P
Polina • solo_traveller • us
10
Pros:

Расположение отеля и завтраки

Cons:

Полы скрипят, шумно с улицы и шумоизоляция плохая внутри.

2026-08-13 • via Nuitee
E
elena • solo_traveller • it
10
Pros:

Posizione comodissima per raggiungere in pochi passi sia la piazza principale del centro storico sia la stazione. L'hotel è stato ristrutturato mantenendo arredi e atmosfera dell'800, sembra di tornare indietro nel tempo camminando in questi corridoi e nelle camere con arredi antichi. Tutto è comunque molto pulito, ho letto che qualcuno si lamentava dell'assenza della climatizzazione, in realtà basta scegliere le camere che ne sono dotate. Ottima la colazione, pochi dolci e molto salato ma con piatti tipici molto buoni.

Cons:

Nulla

2026-08-13 • via Nuitee
M
Malgosia • family_with_children • pl
10
Cudowny wypoczynek. Czułam się jak w domu. Z pewnością tu wrócę!!!
Pros:

Przepiękny hotel, historyczne miejsce. Przemiła obsługa.

Cons:

Nie mam uwag.

2026-08-12 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-08-12 • via Nuitee
E
Eryka • couple • it
10
2026-08-12 • via Nuitee