Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Gorgeous hotel
Cons:
Inconsistent food quality

Categories

Cleanliness
9.21
The room was clean and welcoming.
Service
9.68
The staff could not have been friendlier or more accommodating.
Location
9.72
The location is absolutely perfect and right in the heart of the action.
Room Quality
9.17
The gorgeous room and super comfortable bed made the stay incredible.
Amenities
8.7
The massage service at the spa was spot on and room service was well manicured.
Value for Money
8.16
Reasonable price for the quality of the hotel.
Food and Beverage
8.21
Feedback on dining options indicated inconsistency in food quality.
Overall Experience
9.18
A truly memorable experience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Luxurious Accommodation in Historical Ambiance:
Sofitel Legend The Grand Amsterdam offers a blend of Dutch history and French contemporary design in its luxurious 5-star rooms and suites. Enjoy modern bathrooms, rain showers, and butler service in the 52 luxury suites.

Exquisite Dining and Relaxation Options:
Indulge in seafood at the Bridges restaurant, Mediterranean dishes at Oriole Garden Bistro, and cocktails at the vibrant bar. Unwind at the Sofitel SPA with an indoor pool, sauna, and hammam. The hotel also features a charming garden and terrace for leisurely moments.

Historical Charm with Modern Amenities:
With historical meeting facilities and proximity to landmarks like the Van Gogh Museum and Anne Frank House, The Grand offers a perfect blend of past and present. Book now to experience luxury in the heart of Amsterdam.

Important information:

Please note, a road barrier with an automatic rising bollard is activated near the property. This bollard will only be up between 22h00 and 06h00 on Thursdays, Fridays and Saturdays. Guests arriving at this time can contact the property to free the way to the hotel.

Please note that it is not possible to accommodate an extra guest in the Superior Rooms or Classic Rooms. No extra beds/children's cots can be placed in these room types.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    People 12 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1188 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.18
S
Simon • solo_traveller • gb
9
Cons:

The gym, very small

2026-03-06 • via Nuitee
S
Sergeii • solo_traveller • ru
10
Pros:

Идеальный отель во всем))

2026-03-04 • via Nuitee
R
Richard • solo_traveller • us
10
Absolutely amazing!
Pros:

Beautiful room, the most comfortable bed EVER, great location, all around A+!

Cons:

Nothing!

2026-03-04 • via Nuitee
L
LUIS OSCAR • extended_group • pe
8
bien
Pros:

ubicación

Cons:

habitación muy pequeña y se supone me dieron upgrade

2026-03-01 • via Nuitee
M
Miguel • family_with_children • fr
7
super sauf que pour les personnes en fauteuil roulant rien n'est facile
Pros:

l'ensemble du personnel

Cons:

manque de visibilité de l'accès piscine ,aucun accès pour PMR
Entrée réservé au fauteuil roulant vue le prix payé un accès indigne d'un tel hôtel rampe glissante arrive dans un espace hideux

2026-03-01 • via Nuitee
G
GIANNI • couple • it
10
2026-03-01 • via Nuitee
A
Anna • solo_traveller • gr
10
Wishing to return asap
Pros:

Location premises staff

2026-02-25 • via Nuitee
S
Siobhan • family_with_children • ie
10
2026-02-22 • via Nuitee
H
H6539PAdaniels • Couples • Sehnde, Lower Saxony
10
Refined, calm and full of character
Pros:

We had a very enjoyable stay at The Grand Amsterdam. Overall, a calm and elegant hotel with a strong sense of history.

We stayed in the Lodewijck Napoleon Suite. Very spacious. High ceilings, exposed beams, and a well thought-out layout. Separate living, dining, and sleeping areas make the suite feel more like an apartment than a hotel room. The bed was extremely comfortable. Bathrooms were generous and well equipped. Everything felt quiet and private.

The butler service deserves special mention. Discreet, friendly, and genuinely helpful. Assistance with unpacking and packing our luggage was much appreciated and added a sense of ease to the stay. We also joined a short historical tour of the hotel, which was informative and well presented. A nice way to understand the building and its past without it feeling overly staged.

Food and beverage were consistently strong. Breakfast via room service was of excellent quality. Well prepared, fresh, and delivered exactly as ordered. Dining at Bridges was another highlight. The signature menu was impressive, especially the fish filleted tableside. A rare touch these days and a clear sign of real culinary skill.

We also enjoyed Afternoon Tea in the Library. The setting is beautiful and very relaxed. The quality of the food was excellent. The service, while friendly, could have been a bit quicker and better coordinated. Still, the overall experience was very positive.

One small point for improvement would be the arrival and check-in process. All details had been provided in advance and our driver announced us ahead of arrival. A smoother in-suite check-in, allowing guests to go directly from the car to the room, would have felt more appropriate at this level and avoided waiting at reception. This is a minor note, but worth mentioning.

Overall, a very pleasant and refined stay at The Grand. A hotel with character, strong service culture, and a clear sense of confidence. We would gladly return.

2026-02-16 • via Tripadvisor
T
TinaTeto • Couples
6
Very disappointing
Pros:

Reading some of the tripadvisor reviews I wonder have I strayed into a parallel universe and stayed at a different hotel? While the hotel is perfectly serviceable, it is really nothing out of the ordinary. The staff were professional but not overly friendly. On most occasions they hardly acknowledged you walking through reception. The reception areas are nicely decorated but the corridors and rooms are tired, tired, tired. Our bathroom was quite stained and had an unpleasant aroma. The carpets were worn and the pillows only fit for the bin. Much is made of their cloud like beds and it was like sleeping in a marshmallow - but not in a good way. Far too soft. As I knew my husband would have to do some work when we were there I chose the hotel as it had a pool which I looked forward to using. I only used it once as it was so cold and the sauna was lukewarm at best - there was a steam room but no steam! The breakfast was one of the worst I have experienced in a 5 star hotel. Service was slow and when it arrived the food was cold. The buffet section was extremely basic and boring after a couple of days. I really wish we had made a better choice. If you are looking for some character in Amsterdam I am sure there are much better options.

2026-02-13 • via Tripadvisor
R
Rosemary • couple • gb
4
A disappointing and expensive stay
Pros:

The hotel is in a very convenient location and was clean

Cons:

The tired room, particularly the bathroom, the uncomfortable bedding, the lack of warmth from staff.

2026-02-13 • via Nuitee
D
Danieldelgado009 • Friends getaway
10
Beautiful hotel with a great lication
Pros:

Beautiful hotel, I love when a hotel takes maintenance seriously, everything is at great conditions. The beds are super comfortable and I really like the overall decor of the hotel and the rooms. Food/beverages at the bars and restaurants are very good. The staff is super friendly, Mar at front desk is great! She made us feel welcome right from the start. I was worried about staying at a hotel so close to the city center and red light district, but the hotel is very quiet and you can really rest.

2026-02-12 • via Tripadvisor
M
MRepecki • solo_traveller • hr
10
2026-02-10 • via Nuitee
E
Erik • couple • nl
9
2026-02-09 • via Nuitee
O
Oleksandr • family_with_children • at
10
2026-02-09 • via Nuitee
J
johnmQ5010RF • Business • Dublin, County Dublin
10
Well worth a visit
Pros:

Visited here last evening for a business event and honestly… if all “work” nights were like this, productivity worldwide would skyrocket.

The hotel itself is fabulous, the food was top class and the service was spot-on from start to finish. Friendly, professional, and somehow always there exactly when you needed them — hospitality ninja skills.

If this is how they treat business guests, I can only imagine how good a proper stay would be. Keep doing what you’re doing — you’ve nailed it. I’ll definitely be back (with or without a business excuse).

2026-02-04 • via Tripadvisor
T
Thierry • solo_traveller • fr
8
Pros:

Le personnel très très sympathique l’emplacement

Cons:

Ça n’a absolument pas le charme que l’on attend dans une ville, comme Amsterdam, la salle des petits déjeuners et digne d’un buffet de Gare La décoration générale de l’hôtel est extrêmement vieillotte.
La chambre est basique et je trouve que pour 500 € la nuit ça ne le mérite pas il y a tellement de jolis hôtels à Amsterdam

2026-01-31 • via Nuitee
A
Athari Ghauthi • couple • id
9
2026-01-29 • via Nuitee
A
AHMET • couple • tr
8
2026-01-26 • via Nuitee
A
AHMET • couple • tr
8
2026-01-26 • via Nuitee