Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Gorgeous hotel
Cons:
Inconsistent food quality

Categories

Cleanliness
9.21
The room was clean and welcoming.
Service
9.68
The staff could not have been friendlier or more accommodating.
Location
9.72
The location is absolutely perfect and right in the heart of the action.
Room Quality
9.17
The gorgeous room and super comfortable bed made the stay incredible.
Amenities
8.7
The massage service at the spa was spot on and room service was well manicured.
Value for Money
8.16
Reasonable price for the quality of the hotel.
Food and Beverage
8.21
Feedback on dining options indicated inconsistency in food quality.
Overall Experience
9.18
A truly memorable experience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Luxurious Accommodation in Historical Ambiance:
Sofitel Legend The Grand Amsterdam offers a blend of Dutch history and French contemporary design in its luxurious 5-star rooms and suites. Enjoy modern bathrooms, rain showers, and butler service in the 52 luxury suites.

Exquisite Dining and Relaxation Options:
Indulge in seafood at the Bridges restaurant, Mediterranean dishes at Oriole Garden Bistro, and cocktails at the vibrant bar. Unwind at the Sofitel SPA with an indoor pool, sauna, and hammam. The hotel also features a charming garden and terrace for leisurely moments.

Historical Charm with Modern Amenities:
With historical meeting facilities and proximity to landmarks like the Van Gogh Museum and Anne Frank House, The Grand offers a perfect blend of past and present. Book now to experience luxury in the heart of Amsterdam.

Important information:

Please note, a road barrier with an automatic rising bollard is activated near the property. This bollard will only be up between 22h00 and 06h00 on Thursdays, Fridays and Saturdays. Guests arriving at this time can contact the property to free the way to the hotel.

Please note that it is not possible to accommodate an extra guest in the Superior Rooms or Classic Rooms. No extra beds/children's cots can be placed in these room types.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    People 12 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1188 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.18
R
Rosemary • couple • gb
4
A disappointing and expensive stay
Pros:

The hotel is in a very convenient location and was clean

Cons:

The tired room, particularly the bathroom, the uncomfortable bedding, the lack of warmth from staff.

2026-02-13 • via Nuitee
M
MRepecki • solo_traveller • hr
10
2026-02-10 • via Nuitee
O
Oleksandr • family_with_children • at
10
2026-02-09 • via Nuitee
E
Erik • couple • nl
9
2026-02-09 • via Nuitee
T
Thierry • solo_traveller • fr
8
Pros:

Le personnel très très sympathique l’emplacement

Cons:

Ça n’a absolument pas le charme que l’on attend dans une ville, comme Amsterdam, la salle des petits déjeuners et digne d’un buffet de Gare La décoration générale de l’hôtel est extrêmement vieillotte.
La chambre est basique et je trouve que pour 500 € la nuit ça ne le mérite pas il y a tellement de jolis hôtels à Amsterdam

2026-01-31 • via Nuitee
A
Athari Ghauthi • couple • id
9
2026-01-29 • via Nuitee
A
AHMET • couple • tr
8
2026-01-26 • via Nuitee
A
Allison • couple • es
10
2026-01-26 • via Nuitee
A
AHMET • couple • tr
8
2026-01-26 • via Nuitee
M
Mary • solo_traveller • us
10
2026-01-21 • via Nuitee
M
Maria Silvina • couple • ar
10
2026-01-20 • via Nuitee
A
aynur • couple • tr
10
Çok keyifli bir üç gün geçirdik.Konum ,hizmet.çalışanlar özellikle odamız herşey çok güzeldi.
2026-01-20 • via Nuitee
G
GautamS16 • Couples • Burnham, Buckinghamshire, England
10
Excellent in every way
Pros:

What a lovely stay! Thank you.
The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious.
Concierge were extremely knowledgeable.
Wish we could have stayed longer.

2026-01-19 • via Tripadvisor
N
Nicole Alessia • family_with_children • ch
10
Pros:

The staff, the food and the quiet rooms

Cons:

.

2026-01-19 • via Nuitee
A
Anna • family_with_children • pl
9
Hotel godny polecenia.
Pros:

Lokalizacja, najlepsza z możliwych. Bardzo ekskluzywny hotel.
Spa klimatyczne, aż szkoda wychodzić. Kameralna siłownia, ale bardzo fajnie urządzona..
Śniadania bardzo dobre, choć dużo potraw na zamówienie u kelnera z karty, kosztem bufetu.

2026-01-19 • via Nuitee
S
Shpend • family_with_children • de
8
Pros:

Wie immer Amsterdam

Cons:

Parkplatzgebühren zusätzlich 100 Euro pro Tage, kann kein Mensch nachvollziehen!

2026-01-19 • via Nuitee
G
Giovanna • family_with_children • it
9
soggiorno incantevole in centro città
Pros:

posizione centralissima, l'hotel dispone di una bella area wellness dove rilassarsi, è possibile affittare le biciclette per girare in città comodamente. ottima offerta per la colazione.

2026-01-19 • via Nuitee
A
ASSAAD • couple • lb
8
Good but a few issues have to be fixed or I am not sure many customers are returning.
Pros:

Location, staff, breakfast

Cons:

This is our fifth stay at Grand Sofitel. We always come to this hotel and have a great time. However, there are a few issues that need immediate attention:
1. Shower glass is getting old and water is invariably leaking out to fill the bathtub.
2. Terrible spa facility with broken jacuzzi, water jets in pool and lack of any attendant.
3. Despite a clear sign that kids can’t come to the pool after 6 pm. The pool is often filled with kids playing and shouting and splashing which is VERY disturbing. Despite alerting the front desk staff, NOTHING was done!
4. OUTRAGEOUSLY expensive for the value you get in return.
These things have to be fixed ASAP

2026-01-19 • via Nuitee
P
pmQ9194ET • Couples
6
Absolutely not up to sofitel standards
Pros:

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect.

Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy.

In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows.

In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

2026-01-18 • via Tripadvisor
J
Jurriaan • extended_group • nl
8
2026-01-18 • via Nuitee